I was putting my home up for sale and my realtors recommended Bill from Flooring Direct Temecula…read more They had used him before and said how reliable & what a great job he does. They were right on! I thought Bill went above & beyond. At one point the realtors had a question about the carpet and Bill came all the way from Temecula just to make certain that everything was correct. And it was! This is a person I would definitely hire again. I found him to be dependable and to do what he said he would do. His price was quite good too!

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

I wanted to provide an update since the owner's response below does not reflect what has happened…read moresince my original review. The company stated that the waterproofing work was completed and documented. However, after that response was posted, new leaks continued to appear, including leaks in areas that had never leaked before. Additional damage occurred to my home, including hardwood flooring and interior finishes. The company also stated that it does not reinstall unsafe components. Yet I personally documented damaged and broken pillars being reused, and multiple workers told me they had objected to reusing them. Most importantly, the company has since involved its insurance carrier regarding the conditions and damages at my property. Their insurance consultant inspected my home on March 18, 2026. If the work was completed properly and there were no issues related to the project, I find it difficult to understand why an insurance claim was necessary in the first place. Since then, I have been repeatedly told to wait for the insurance process. Months have passed, no meaningful testing has been performed to determine the source of the continuing leaks, no repair plan has been provided, no leaking doors have been repaired or replaced, and the missing railings and pillars remain uninstalled. The most frustrating part is that my home is still left looking like an unfinished construction site while the company points to an ongoing insurance review as the reason for delay. I do not believe a homeowner should be expected to live with continuing damage and an incomplete project indefinitely while waiting for an insurance determination. I genuinely hoped this matter would be resolved after meetings with the company's ownership and licensing representative. Unfortunately, despite promises that things would move forward, very little has actually happened. I will continue to update this review as events unfold so that potential customers can make an informed decision.

Great company, Howard and Nicole are friendly and professional owners.. they gave us a written bid…read morefor a good price, completed a complicated tile repair/install project as agreed and did a great job.. highly recommend them. Pat & Ken Falcone

We experienced minor water damage in our master bath and opted to replace the LVP flooring with…read moretile. Instead of having a restoration company do the repair, we decided to seek out a tiling specialist and stumbled across Harold White here on Yelp. From beginning to end, the process was seamless. Shortly after we contacted them, Nicole White came out and provided us with an estimate that was fair and very competitive. Come install week, Nicole was very communicative and everything went off without a hitch. The team showed up every day on time and there were no surprises. The work is quality and precise, the workspace was left clean, and everything looks fantastic. We are so glad we found Harold White and had them do all the work. We would 100% recommend.

Once again ELM Tree care did a great job trimming, lacing and reducing my Olive tree. They work…read morehard and cleanup was excellent. Highly recommend, very courteous and conscientious.

Just had our trees trimmed. We are very pleased with the quality of work that was done. Very easy…read moreto work with all people involved. And the lowest estimate we received. Highly recommend.

This is way overdue! We renovated the kitchen and bathroom in our tiny studio before we moved into…read moreit. Our daughter recommended visiting Emser Tile. When walked into the Emser showroom it was truly overwhelming! My head was spinning from selection overload. Thankfully, our daughter, who happens to be a FIDM graduate, accompanied us on this outing and was a huge help in narrowing down our choices. She has a superb design eye and worked well with the Emser rep. The staff was very friendly and we had the good fortune of having Krista help us. First, we tackled the kitchen design. We opted for shaker cabinets in a blue/gray color, quartz countertops, porcelain wood look flooring, and a geometric grayish backsplash that looked like jewelry. Next, we selected finishes for the bathroom with the same shaker cabinets and flooring but different backsplash. We were extremely pleased with the entire transaction and the experience. Krista was a true professional and very good at her job. We placed our order and it was received with no problems. Highly recommend Emser Tile!

Mikey was awesome. He found the tile I wanted and got it there when I was on a time constraint…read more Communication process was flawless. Highly recommend!

Our journey with the Ruff and Ready family began in 2024. We had wanted to put concrete in our…read morebackyard but unfortunately, our funds had to be diverted to replace our AC. Fast forward almost two years later, we were ready to put the concrete in our yard. When I contacted Ruff & Ready, they had our photos, previous quote, and hand written notes still in their portal. I surely wasn't expecting this. Jeff came out to measure the new spot and confirm the scope of work. He was efficient, flexible with his timing, and arrived in the window given. Jeff's quote was not the most expensive nor was it the cheapest. What made us choose Ruff & Ready you ask? Jeff spoke as if what he said would actually happen. And that's how it went! He was transparent, honest, and didn't fluff anything. He got us a quote for the updated work within 24 hours. His office assistant Vanessa answered all our questions and walked us through the timeline of the whole thing, from start to finish, from signing our contract to paying the deposit to when we would begin work to how to pay the remaining balance. Vanessa answered text messages promptly and also answered the phone. No elevator music on the other line, no 'all of our representatives are busy' garbage. The crew who came out was incredible. They were respectful. They didn't blast music or leave trash. They were thorough and adhered to the timeline given. They closed the gate and ensured it was locked each day, which matters to me as a mom with littles. They parked in the street and moved when I needed to get into my garage. We used Ruff & Ready as a test as our current gardener will be relocating soon. We could not be happier with our experience and plan to use them for future backyard projects. Thank you Vanessa, Jeff, and the Ruff and Ready team!

Best experience possible with Ruff and Ready!…read more Beginning to end, Ruff & Ready gave my family a good price, a low-stress experience, and results better than we expected! We selected Ruff & Ready to do the biggest changes to our raw backyard, wanting to leave some parts for us to do on our own later planter boxes, slope, etc.). Jeff and his team handled: - Gas line to BBQ and fire pit (for us to build/install later) - Redo of our entire irrigation, including a mix of drip, tree bubblers, above-ground sprinklers, and stub-ups for our planter boxes later - Redo of our drainage to ensure good water management on whole property, including accommodating gutters for later - Concrete walkway with raised curb on the side connecting to driveway - Artificial turf for remainder of the yard - Replacing paver deck edging QUOTE: I, at first, thought the quote came in a little high, then I realized that the other half-dozen companies didn't list everything I requested in their quotes, and once pressed, the competing quotes all came up to Ruff's price. Ruff & Ready was the ONLY one that listened to everything I said, didn't pressure me to change what we wanted, and was honest from the start without looking to "change order" everything later. Honest, competitive pricing. TEAM: The team showed up and got to work immediately. They got so much done so fast. It was the same crew every day of the project. The workers, the supervisor, the customer service by phone/email, were all so amazing. Constantly nice and friendly. I had so many questions, and they were patient with me in addressing all of it. They also seemed so happy to be working for Jeff. It's clear he takes good care of his team and we are so happy to give our money to a company like that. RESULTS: Everything was literally perfect. Our artificial turf required so many cuts and pieces, yet we can't the seams! The concrete looks great. My yard is sloped to favor the drains without looking for feeling like I'm walking on a ramp. The turf drains are also so well hidden. The results are literally better than we envisioned. We had a bad experience with a different company for a different home project, and we were scared going into this larger project. Jeff was present and available, reassuring and communicating the entire time. There were no surprise change orders, and no nickel and dining. We literally could not have asked for a better price, team, service, and results. We got exactly what we hoped for, and more! Ruff & Ready's work is helping turn our house into a home for many years to come.

Requested assistance hanging a portrait. It was a last minute request for the weekend and Repair…read moreHero was able to oblige. They answered the project request promptly and quoted an up front price. Roger sent me a textthe day of and was able to arrive an hour earlier. He was polite and got straight to work. No complaints!

Repair hero has restore my kitchen. They repaired and…read morepainted my kitchen cabinets, replace my floors with new ones and patched my walls that had holes. Definitely recommend them !!

This is long overdue, but we had a very positive experience working with Dave and his team. We had…read morea large, empty wall in our living room and wanted a built-in entertainment center, including ample storage for kids toys, a record player, and a few hundred records. I emailed Dave, and he quickly responded with a detailed design and quote. I collected two other quotes, and Dave's was the most competitive. Dave and his entire team were very easy to work with, which was a relief, as renovations are stressful, especially with young children. Start to finish, every person we interacted with was on time, friendly, and most importantly, skilled craftsmen. We will absolutely use Dave and his team for future cabinetry projects.

I hired the Refined Craftsman to custom build a window seat / bench in my kitchen. They did a…read morefabulous job! Dave came out, measured, he then sent me a mock-up of the design & a price quote and had it built and installed within weeks. Dave and his fabulous assistant Dennis did a great job of it and my whole family is loving it! I highly recommend them!!