The nurse working was fantastic. The company is a scam though. They were charging $400+ for the…read moreyellow fever vaccine. It's $196 at Walgreens. They also have coupons and the option to run it through your insurance. I was also charged a cancellation fee for deciding not to take the vaccine. Even though I didn't cancel. I think they should list the vaccine prices on their website so there's no issue.

Do NOT go here!!! It's a total scam. It's located in some random, one room office inside the…read moreRegency building. The "office" looks haphazardly put together with stacks of boxes, a shelf with random medicial supplies, and an old fridge. Becky runs the office. She is nice and helpful, and it's not her fault she works for a chain scamming people looking for vaccines before travel. Way overpriced on the medicines. Don't do it!!! Call Kohlls, Walgreens, CVS... literally ... anywhere but here!

Donna had very poor communication. She was not helpful when we needed help. Our hotel was not what…read morewe expected. We paid for an upgrade and didn't get it.

Donna sent me and my kids to the perfect location in Cancun. We had an amazing time, and everything…read morewas handled perfectly

We have booked with the Vacation Superstore now, let's see, for over 7 years and we are up 9-10…read morevacations now. (But could be more, old lady memory here!) We have booked Vegas (twice), Cancun, Puerto Morelos (twice), Punta Cana (twice), Jamaica and Puerto Vallarta. Last time I called I worked with Shawn, and she was the best! I had a specific time for a vacation, a budget and higher expectations to satisfy a birthday trip. She checked all the boxes, all while having the upmost of patience with me while I whittled thru the possibilities. She is already looking for another trip for us for Christmas. We have referred friends to work with The Vacation Superstore and I forward the weekly emails to all my friends looking for a vacation. The service Shawn provides is top notch! Can't wait to see what she has instore next.

Not the service I expected from a travel agency. I started booking with Vacation Superstore 6…read moremonths before our travel to Cancun at the end of May. I did not know that this agency does not book directly with the resort; they use a larger agency, Funjet Vacations, to book. In January, I called to ask how to access my reservation on the resort website so I could confirm my request for double beds and have our 4 rooms located close to each other. Barb was out of the office. John answered my phone call. He told me he would get back to me with the answer. Even after follow-up with him, he did not respond to my request. At 3:30 a.m. on the morning of travel we got an email notice that our flight out of Omaha was delayed 4 hours which meant we would not be able to make our connecting flight. I called the agency for help. The on-call agent told me that she called American Airline and was put on an 8-hour hold. She told me to go to the airport and work this out ourselves. There are 11 of us traveling. She did not help us look for other options. We looked online and could not find any flights for 11 people that day. I called American Airline and made travel arrangements myself. I was not on hold for 8 hours. Unfortunately, we had to reschedule flights for the next day. Barb told me that because we changed flights without their help, they would no longer help us with the airline booking.

It was difficult to actually talk to a person . I had called to find the cost of passport pictures…read more That was not a choice given on the voice menu. The closest choice was Travel, so I chose that. WRONG CHOICE! That gave you a few options, none of which were applicable to me. I thought there might be a "push 0 to talk with the operator". NOPE!. Hung up, thought about it, called again, this time pushed # 3 to Add Members. Someone actually answered at the store, and told me the information I was requesting. I really hate it when businesses go out of their way to avoid talking to customers directly. I know it is under the pretense of making it easier for the customer, but that is seldom the case when you have to listen through all the options and wonder if each specific one is the right one rather than just talking to a person from the start.

I met with a gentleman named Corey at AAA Travel Clocktower. He seemed very nice, very…read moreprofessional. He got all the information on the trip we wanted to take and said he would call with details in 4 days. Didn't hear from him on the fourth day and was excited to get the information, so I called him. I got his answering machine, asked him to call me back. No call from him, so I called him, machine again. Left him one more message, then gave up. The last time I called, I did not call his direct number, I told my sad story of not getting called back to the person who answered and I said I hope nothing has happened to Corey, and she said "No, he's here..I'll transfer you. He lost out on a $10,000+ trip for 4 people that we booked with another company.

We brought a small group in for an event and they pit out a great spread. The food exceeded our…read moreexpectations and the space was nice.

Stayed here recently for a few nights. It was quiet, that is a plus. We stayed over the weekend so…read morewas thankful. Pillows were great. That was it. The was so humid, the moisture in the room was so bad two of the walls were wet. The mirror looked like the picture I posted the whole weekend. We asked to change rooms, nothing available. We stayed on the first floor where when we wanted ice we had to ask for it at the front desk. Don't think we will be back.

Laura is extremely unprofessional and doesn't know how to do her job. I was instructed to call her…read moreto book my flights for study abroad through my school. Given that I have a unique middle name, I made sure to spell it for her over the phone. When I received my tickets, she spelled the name wrong. I immediately alerted her of her mistake, and she ordered me new tickets. These tickets were $100 more than I originally paid, and she would not reimburse me even though it was her own negligence that led to this. On top of that, it was her responsibility to make sure that everyone in my class was on all of the same flights, but to my surprise, she gave me a different return flight home from everyone else in my group. When I emailed her about it, she ignored me. I cannot stress enough that if you want to use a travel agent, do not use Laura Dennis. If you do want to use her, make sure you've got a basic name and are traveling solo, otherwise she will mess it all up and then never get back to you.

Laura Dennis, is the travel agent that we used here to assist in planning our wedding destination…read moretrip!! Laura was thorough with every one of our 43 invited guests, she supplied everyone with information and options to make informed decisions. My HUSBAND and I could not be more happy with the way everything turned out. We appreciate Laura coordinating air and ground transportation for our guests. Our guests were all well informed and there were no interruptions flying to and from Jamaica. We are so grateful for all the time she invested in assisting us. Thanks so much, Laura and we will be calling you for our next trip!

Julie at Bellevue Travel saved our day! We had a hotel snafu upon arriving in Reykjavik, Iceland. A…read morequick phone call to Julie and she helped us SO much. We loved our hotel update and had a fabulous trip with her help. We highly recommend Bellevue Travel -- and visiting Iceland!

From the owner: Bellevue Travel is a full-service travel agency located in Bellevue, NE. We will handle every…read moreaspect of your trip from lodging to activities. Our agents have access to a variety of travel options and quotes from a host of suppliers and can help you find the products that are right for you. Our services include: Vacation packages, Cruises, Adventure tours, Honeymoons, and Family vacations. The agents at Bellevue Travel will make sure you are satisfied even after you've booked your trip. Call Bellevue Travel today to plan your vacation.

Enchanted Travel is the Best! Every trip I have booked with them has been Perfect. So very…read moreorganized!

Elle Waterhouse was our fantastic agent at Enchanted Travel. She helped us figure out where we…read morewanted to go on our honeymoon by giving us several different options based off of what we were looking for. She is extremely knowledgeable about the resorts and travel. She coordinated everything and was even able to upgrade our room! We felt very prepared for our trip and Enchanted Travel was always a phone call away if there would have been any problems. Enchanted Travel is lucky to have Elle! All the staff were very friendly and professional. The office space is clean and comfortable. Highly recommend Enchanted Travel for your travel needs!

Still in the middle of the Balloon Festible tour to Albuquerque, New Mexico. Overall, the trip is…read moregoing good, except for the diner they choose, Diner 66. The diner was not able to handle the group of 50 people that Moostash Joe's brought. The director was not able to work out an acceptable resolution. A top notch tour company needs to have the capability to find a resolution and make the tour a positive experience for all people who pay top money for the tour. We left the diner with a very negative experience and that is totally unaceptable. I would suggest that Diner 66 should never be used again my Moostash Joe's.

this company is money hungry. if you let them know your cancelling a ground tour they charge you…read more$700, a month before the tour departs. full refund two month it departs. They have a waiting list for these tours, why do they stick it to their customers, family emergencies arise, funeral, illnesses. They are unforgiving. I knew some people were being overcharged, beyond the penalty. These companies have long established relationships with these attractions, they just want to overcharge customers just because. Greedy companies.