Wow! This is the most professional company I have ever dealt with when purchasing carpet, the sales…read moreguy explained the differences in the quality of carpet so I could understand why some carpets last and others are just throw away! Then to top it off, the installation team was top notch, Mike and his guys went to work Wood Flooring repairs, and Carpet installation. We were so impressed we bought the guys lunch and boy they scarfed them pizzas right down... I am so impressed and I am sure you will be too! We installed 40 oz. Nylon Carpet... its fabulous...tight weave and soft to walk on, exactly what I wanted.

I reached out to Ambrose as a second choice but after speaking to Jim he very quickly became my…read morefirst! Jim was very quick to respond and was extremely professional during the estimate. They were not the least expensive option but they were the best option. Well worth the very reasonable cost! Extra kudos for coming out and doing the work in the middle of a snowstorm. These guys are champs. The work was done quickly and looks amazing. I will definitely use them again and recommend them to anyone who needs flooring done.

Oglesby did a fantastic job getting high-end LVP flooring installed in our condo on short notice…read more Very professional, great product, responsive to questions, fair price, and overall just a great experience with a contractor. We will be doing business with them again if we need flooring in their service area in the future.

I am so happy with my spare bedroom floor. ( I picked nutmeg for the color)…read more The guys were on time, they communicated what they were doing,, they were nice, cleaned up. I can't wait to get them back to do my bedroom floor. A special thanks to Scott

They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

From word of mouth recommendations we hired Sheppard flooring to do hardwood laminate on our ground…read morefloor. Very professional, very precise, and excellent workmanship went with the job. We were so happy with the results of that project we hired them to re-carpet our second floor. Same results; superior craftsmanship and incredible quality to their products. Five stars is not enough. A true family business, Andy and Heather care about their customers and want only the best results. Highest recommendations possible.

From start to finish this flooring company is Amazing!!…read more Walked into showroom and was greeted by 2 warm and welcoming ladies. I was blessed with Sarah, who took fabulous care of me. She walked me through my choices, in my price range, the prep I can do myself and letting me take samples home. I returned, to the same welcoming and again Sarah taking wonderful care with my selection, padding and writing up my quote. I wanted time to discuss with my husband our options, which was perfectly fine with Sarah. I called her back a few days later and placed my order with the same care and warmth from inside the showroom. Today I had the carpet installed and could not be happier! The men who installed were kind, thoughtful and very thorough. When they finished they cleaned up, vacuumed the carpet and asked if I needed anything else from them. WOW! From start to finish kindness and professionalism from everyone, so unheard of these days. I HIGHLY RECOMMEND THIS COMPANY, KENNY'S FLOOR COVERINGS, to everyone! Kind, personal and very professional company. Way to go Kenny's.

We had the best experience working with Kenny's from the minute we walked into their showroom until…read morethey finished our floor installation, which I want to add, "in more than a timely manner". The finished product is beautiful and the installers were awesome. Their personalities and professionalism are top notch. I will go to them for any future projects. I can't think of one thing about this business that would warrant a complaint. So glad we found them. Thanks for making this home renovation a painless one!

Our last overall experience with Anderson Tile wasn't good. Quoting was confusing and not…read moreaccurate. Items like tile color and line items were not quoted correctly and had to be redone. While the employees were friendly, communication was poor. We stopped receiving responses from Anderson Tile and found out that this was because the employee we were dealing with left the company. Scheduling wasn't good. The Anderson Tile team did not follow through with the dates that were originally provided to us. Overall installation was fair. There are small areas where caulk is missing around the limestone installed. Some tiles were damaged or defective after install. We were ok with filling those damaged tiles in with mortar but this lessen our opinion of the overall job. Care for our home was poor. The floor area around the fireplace was not covered properly with the end result being minor scarfs and scratches on our wood floor. The leftover mortar used on the fireplace was dumped on the sidewalk leaving it stained. Anderson Tile did come out to clean up the sidewalk but the owner never responded to our concerns about our wood floor. Unfortunately I do not see us using Anderson Tile again after this experience.

If I could give this place less than 1 star I would…read more Had our bathroom remodeled and the workmanship was sloppy from tile to drywall to painting and so on. They damaged the trim and acted like it was no big deal. The owner doesn't seem to care as he thought all of the sloppy work was good enough. Big mistake in hiring these clowns.

Hired them for a fairly large job in 2019, refinished kitchen and den area existing hardwood floor,…read moreand installed new hardwood on the rest 1st floor and entire 2nd floor, plus stairs. The boss did the quoting, visit and evaluation in the beginning, then left one guy finishing the job without showing up until payment time. Problems and response from the boss: 1) There was a large stain mark left in the dinner room because a fridge was not moved out. But the mark would stay was not communicated before hand. Being a homeowner, how would you know? The guy did the job on site say "it won't be a problem." Response: When showing him this issue at the final inspection, the boss said he could not fix it without refinish the entire room, of course I have to pay again, which I agreed later on. But he just stopped responding my calls and texts. 2) the areas bridging from room to another room were not even, both from hardwood to hardwood, and hardwood to tiles. Response: those could not be fixed because the pieces of wood bridging different areas were clued down. Later on I learned that, it could be done, but just was going to labor intense. But why they didn't make those piece even to begin with? 3) stain splashes on walls and base board Response: the boss said, in the quotation, I already told you we are not responsible for those issues. Conclusion: I've not listed all issues, but just the major ones. I will NOT recommend such an irresponsible company, especially for them not responding to fix the issue even I agreed to pay more.

I contracted Brian and his team for duplex floor installation, steps banister and landing…read moreinstall. (and old rug removal). I coludo not be more satisfied. Great work ethic, professionalism, timeliness ( job completed in 4 days) and reasonable pricing. No contractor horrors to report. I would call on ART Flooring again. Aida

Terrible business, employees and customer service. I called…read moreand left phone messages 5 times and filled out their online form for a call back. This was over a period of 2 weeks. They never returned my call. I then realized an employee of theirs lives in the house with the only gun fight shooting in Lake Geneva in many years (drug related). What business continues to keep an employee with this going on in their home? I would not want this employee or any others from this place in my home.

We are building a custom home in Wisconsin and our builder, Hagan Homes, did not offer real…read morehardwood floors, only vinyl or engineered flooring through their own supplier. Not liking any of the options, we found Timeless Flooring. We met Todd at his shop and he found us a white oak floor which was fantastic! Timeless Flooring came out and installed and did a great job. I highly recommend them for any install of real hardwood flooring.