I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

Outstanding service! These are the nicest people you will EVER work with!…read more If you're looking for new flooring THIS IS THE PLACE. We got quotes from a few other local places and Hometown had the best price with amazing selection of product. We had our entire second floor carpeted and it turned out AMAZING (see photos) It's a family business so you're working on a personal level. Any question we had- was answered promptly and with kindness. You're not going to find nicer people to work with than at Hometown Flooring!

I contacted several flooring companies on yelp to give me some estimates on carpeting or hardwood…read moreflooring. Hometown Flooring Designs was one of three businesses that I decided to get quotes. Gary came out to give me the estimate and measured everything with an actual measuring tape. I originally spoke to his wife, Jennifer, who was so personable and friendly. She usually is at the store and I have to say the store is clean, organized, and was decorated for the holidays and it always smells amazing! Jennifer has quite the bubbly personality and is extremely helpful. In the afternoon I chose Hometown Flooring for several reasons one because Jennifer was patient and asked me so many questions and also let me take samples home to get a good idea of what I needed to have done. Especially after I had painting done. I believe in supporting small business, and I really liked the personalized attention that I received from both Jennifer and Gary. After receiving other estimates, I truly believe that I was getting a better value and a better quality of carpet than the other carpet companies that provided estimates. When I decided to move forward with Hometown Flooring, Jennifer was great and keeping me in the loop on when the carpeting would be delivered and when delivery dates would be of a call. Also, Gary called me before my installation just to answer any questions. Gary arrived promptly at 7 am the day of the carpet installation. He had two other men with him that were helping with the install. First of all, I like the carpet and the design of the carpet. I felt that I was making great decisions with the personal attention and patience with my many questions! On top of that the installation was unbelievable! I work from home, and I never heard anything from them while they were doing the job. They were so quiet, professional and respectful of my home. They were extremely clean when they took out the old carpeting and when they installed the new carpet. They did an amazing job and I couldn't be happier with my carpet and with Hometown Flooring! Highly recommend.

Ruined my carpet . Tried to stretch it and after left staple marks in our living room and didn't t…read moreget the wrinkles out, but charged us anyways . Told me to get someone else out to see if it can be fixed and he would give me my money back. He lied two times saying he would give half back then backed out twice . John Fanlon and his side kick made my carpet look worse . Should have told me he couldn't fix it before he started making it look worse . And by the way it is disrespectful to walk on customers carpet with dirty shoes and a old man coughing up his lungs . Would not recommend this company

After being very flexible with the scheduling of our floor, they arrived at the specified time and…read moregot right to work. There was a little floor prep that had to be completed before they started and were very meticulous to be sure our floor was laid perfectly. The men worked very efficiently and were done in no time at all. They took away all the extra materials and cleaned up. I'd highly recommend this company for any flooring needs.

Antioch flooring does all sorts of flooring installations…read more They've been in the business for 30 plus years and it's family-owned that's what I like about it They're honest reliable dependable on time and reasonably priced The owner comes out to measure your rooms himself Then you go in and choose your flooring It's delivered within two to three weeks in a very timely fashion They're very detailed oriented and make sure you are happy with your purchase The customer service I received was phenomenal They were very supportive during the whole procedure A very good experience all in all I had a hardwood floor installed in my home quicker than I anticipated Very high quality flooring I like that this is a family-owned business I highly recommend antioch flooring

I can't say enough about what a great experience it was dealing with Antioch Flooring from them…read morecoming out to give us an estimate to the installation! I would highly recommend them! They definitely went the extra mile to help us! Very happy! Kathie & Bob Janda

The Carpet Corner expertly installed luxury carpet in my house in a timely manner. I feel the…read moreprice was fair and they were friendly and professional. A+

Terrible customer service. Two guys sitting there not talking. Just as I was walking out they asked…read moreif I had any questions. So lazy.

Similar to Maria M Septembers review. When they did show up to my location they worked laying LVP…read moreand did an OK job but had to call multiple times to finish which they didnt.

Being in the insurance industry customer satisfaction is a must . I scheduled appointment for a…read morerepair estimate didn't show up and didn't bother to call me . I had to reach out for why no show no call . Gave him another chance he did show up gave me estimate. We scheduled appt. for repair Saturday morning again no call no show and I send him a message no response . No consideration or respect for my time . how do you expect to have a growing business when a customers satisfaction is not important to your company.

American Floor Covering was recommended to us by Century Tile. We have now used them for our last…read moretwo tile projects. One job was the backsplash for our entire kitchen and the second project was for a tile job for our butler's pantry. They had a quick turnaround with there estimate for us and were able to schedule our work quickly. Their installers showed up on time and were very courteous. They spent extra time the first day reviewing every detail of the project just to make sure they got it right. Their quality of work and attention to detail was excellent. At the end of the day, the installers spent extra time cleaning the area as well as their work area (in our garage) just so we wouldn't track any dust or grout into the house. Both jobs went smoothly and we are very pleased.

We had our shower leak from cracked grout. It leaked into our kitchen below. Jeff was great came in…read moretook care of the problem right away. Worked with us on prices. His workers were polite and cleaned up great. Jeff stayed in touch with us during this entire process. They did a fantastic job. I would recommend!

Sergio did an amazing job in restoring and refinishing an old hardwood floor for us. In fact it was…read morehis recommendation to do it as I thought it need to be replaced! He saved us money and time. Him and his crew installed a laminated floor on the second floor and did a great job as well! Highly recommend!

They have better pricing and they were quick and professional. It helped that they agreed to move…read moremy furniture for a fee. Honest and prompt with services!!

Our last overall experience with Anderson Tile wasn't good. Quoting was confusing and not…read moreaccurate. Items like tile color and line items were not quoted correctly and had to be redone. While the employees were friendly, communication was poor. We stopped receiving responses from Anderson Tile and found out that this was because the employee we were dealing with left the company. Scheduling wasn't good. The Anderson Tile team did not follow through with the dates that were originally provided to us. Overall installation was fair. There are small areas where caulk is missing around the limestone installed. Some tiles were damaged or defective after install. We were ok with filling those damaged tiles in with mortar but this lessen our opinion of the overall job. Care for our home was poor. The floor area around the fireplace was not covered properly with the end result being minor scarfs and scratches on our wood floor. The leftover mortar used on the fireplace was dumped on the sidewalk leaving it stained. Anderson Tile did come out to clean up the sidewalk but the owner never responded to our concerns about our wood floor. Unfortunately I do not see us using Anderson Tile again after this experience.

If I could give this place less than 1 star I would…read more Had our bathroom remodeled and the workmanship was sloppy from tile to drywall to painting and so on. They damaged the trim and acted like it was no big deal. The owner doesn't seem to care as he thought all of the sloppy work was good enough. Big mistake in hiring these clowns.

Wonderful carpet experience! The entire team was professional, knowledgable and friendly. Good…read moreprices compared to local big box stores. Highly recommend.

Great service and installation. They completed on time and cleaned up beautifully. Would…read moredefinitely use them again.