Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

Great customer service and great end result!…read more Denis was wonderful from initial contact through final payment. He talked me through the process and the quote and responded quickly to my email and texts. The actual laying of the flooring took under 5 hours but had to be split over two mornings because when the old carpet came up, the floor was uneven. Denis was prepared with a fix, pouring leveler and the next morning he and his father (a real family business) efficiently and skillfully finished the job. We are very pleased with the end result.

We are so happy we decided to go with Adriatic Flooring to replace the old, scratched up floors in…read moremy art studio. Denis came out and gave us a reasonable bid and brought samples for us to choose from. Unfortunately for us, there were issues with the previous flooring that required extra time and effort with removing the old floor, which was glued down pretty securely. Denis was a champ and chiseled that old stuff out, leveled the concrete, laid the new flooring, and installed new baseboards. Couldn't be happier with the result. Thank you Denis!

All the reviews were accurate. He gave a good price, showed up exactly on time and the workmanship…read morewas impeccable. Will call him first for future projects and will recommend to anyone. Let's support small businesses.

Great work by Kami! I was very pleased with his professionalism, pricing, customer service, and…read morequality of his work. Will not hesitate to hire him again!

Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

We were converting a shower/tub combo to just a shower. We requested three quotes for the tile work…read morethrough Thumbtack. Arizona Prestige Flooring exceeded our expectations from start to finish! Daniel was extremely professional, he provided us excellent advice and a very fair quote for the work being done. Sylvester, his tiler did an amazing job. Extremely polite and very, very neat. I told Daniel he deserved a raiseI highly recommend them and would hire them again in a heartbeat!

We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

The team at Legend Flooring is the best! I've trusted them with two different houses now, and…read morethey've been excellent throughout the entire process. Most recently, we experienced a flood on our first floor and needed to replace all of our flooring. The restoration company recommended another contractor, but I insisted on having Legend Flooring handle the job. I'm so glad I did. Mike, our primary point of contact, was incredibly consultative and often pointed out things that ultimately helped us with our entire rebuild. Legend installed Luxury Vinyl Plank (LVP) in our main rooms, carpet in a bedroom, and new tile in our bathroom. They also handled all the new baseboards. Everything came together beautifully. It was also reassuring that the overall cost for the project was very much aligned with the reimbursement from our insurance company. Special shout-outs to Wendy, Wendy L., and Doug L., who run a great business and helped make our project a success.

My husband and I shopped around for flooring and Legend flooring had 5 stars when it came to…read moreproduct availability , product pricing, and a very helpful, friendly and knowledgeable staff. We wanted to mention a special thanks to Mike Griffith, Wend Lentz, and Wendy Pendleton for making our experience a great one. The installers they used were awesome. They went above and beyond to get out home prepared and did a great installation job. Thank You Legend Flooring! We highly recommend you for anyone looking to replace or upgrade their home. ‍

Von and his team of pros have done it again! We had **just enough** original tile to get our…read morekitchen floor ready to receive new cabinets. We needed to straighten out a peninsula to make room for a larger island and we knew we could trust Von and his team to handle our project with care. EVF's pricing is always competitive - very reasonable!

Working with Luis and Von was super fast, easy, and overall a pleasure. These guys really know…read moretheir stuff! They work hard, and quoted me fairly (much better than competitors). They also worked around a few special requests I had. Overall, I'd recommend East Valley Floors to friends and family - I'll definitely be working with them again whenever our next flooring project comes up.

I came about vision flooring from a designer in the area I live, bought a house in STV. needed…read morecarpet so my guy quoted a price for the carpet and -provided me with a quote just for carpet. he would order at his,price and ship to Arizona installer. upon meeting with marcus in arizona we spoke about the install and cost of carpet. He gave me a price for,the carpet which was 20.00 less then my designer quoted me. Hmmmm I decided to let Marcus handle the entire transaction, nd I saved some serious money. Thank you Marcus and vision flooring, they also included an upgrade padding for my housewarming present. This company is great

We had carpet replaced in Feb. We had some bubbling happen with both rooms. I called them, they…read morewere out the next day and fixed everything. Very professional , loved the service!! Jose and his son came out , they had to move all furniture. They put everything back exactly how it was and vacuumed the rooms up, so awesome!!!