Charging a cancer patient $4,000 for an ugly, impossible to wear wig is a crime. They deserve 0 stars and to go out of business.
The owner is an evil individual capitalizing on cancer patients. I was ripped off to the extreme for my wig that cost $4,000. Before I even took the wig home, I expressed concern that the part did not look natural. I found it weird that I had to pay the $4,000 before even taking the wig home. Once it did come home with me, I felt immediate regret because I truthfully do not love the wig. I wanted a wig that was all one length, pin straight. It doesn't even color match my natural hair color...This wig has a sizable angle in the front and I truly do not like how it looks on me. It is also wildly uncomfortable and bulky on my head. I looks like I am wearing a helmet which I also expressed before buying the wig, but I was met with (what I thought were...) reassuring words to deflect and make me think otherwise. The part is two different colors and is a true embarrassment. I wore the wig less than 5 times. I visited family in NY and went to a wig shop here that cost me $1,500 and the quality is far more superior, and it looks a lot more natural, and feels comfortable. I am extremely upset by this, as I purchased my wig from Custom Hair during a time of extreme vulnerability and distress. I feel like charging a cancer patient $4,000 for a wig is extremely greedy and predatory. I was desperate for a solution at the time, and paid it thinking that was the norm. I found one for less than half the price that I love and it actually feels comfortable on my head. Custom Hair was also pressuring me to donate my hair. I expressed multiple times I wanted my hair loss to be on my own terms, and not theirs. I should not be pressured about what I decide to do with MY hair when I am already going through a traumatic cancer diagnosis. They probably encouraged me donating my hair so their sleazy asses could get a tax write off...If you are in the Tampa area, I suggest ordering your wig from Highline Wigs in NY. read more