Best repair shop, sometimes you rather just travel a distance to a place you know you can trust, and this is that place. Understanding and assistance was A+. I highly recommended this store! read more

Great customer service and great pricing. My family has been coming to this location for years and we have always left satisfied. Highly recommend! read more

This guy never disappoints and always keeps it real with you on what needs to be done with your phone & gives you options. I broke my phone many times And I've been to many places however this place I come back to you because it is Very fast and affordable. I even bought a New phone from him that was in pristine condition and he also included a 90 day warranty and a free screen protector. I highly recommend this place! Thanks again to the owner ! read more

I've been there multiple times. Prices are great. They are honest with you. I needed a charging port replaced once and they just cleaned it out and told me it didn't need replacing. My wife has been there a couple times also. Great experience every time. read more

Great place for iPhone and Apple ipad repair! So glad I found this gem worth the drive across town! He's officially my go to guy for all future repairs. Also very knowledgeable! read more

Will was able to replace the battery on a first gen vintage iPhone for me when no one else would take on this repair. He also repaired a vintage tamagotchi for me because the battery contacts were corroded. They do these niche repair jobs that other shops just don't take on and they do an amazing job at a fair price. read more

Custom iPhones & Repairs Long Beach - First gen iPhone - Mobile Phone Repair Near Me - Long Beach, California

This review is long overdue. I've gotten 2 phone screens and an Apple Watch screen fixed here. Great pricing and quick service! Only had to wait for my watch because they didn't have a part. Great customer service too! Mark serviced us today and he was very nice. read more

I highly recommend this business. If you're looking for top notch customer service, great prices, & fast turnaround, then this is the place for you. My phone diagnosis & repair was done in less than 30 minutes as I waited. I spoke with a few customers while there, all of whom were returning clients. I also had a battery with 80% capacity. They ordered a new battery for me since they didn't have one in stock. I received a call 2 days earlier than promised to come back & my battery replacement was done in less than 5 minutes. If you have issues with your phones, tablets or laptops, do yourself a favor and give Custom iPhone & Repairs a call. They will exceed your expectations. read more

I went there in November 6th for my crack screen. It was $120 out the door. It took 5 mins to repair. He was great and totally knows what he was doing. Happy customer. I had to come back December 20th/ today because my son broke my phone and the whole screen got detached. I was freaking out. I knew it was gonna cost a-lot. Until I got there and he helped me out. It took an hour and a half. But it was brand new. He gave me a discount. Hes great seriously. Super reliable. read more

My iPhone had trouble charging. Took my phone & was about to tell me the problem in less than 2 minutes & fixed it all in less than 10 minutes! Highly recommend it read more

I've been to this location for iPhone repairs and they've always done amazing job. I was pleasantly surprised to see that they started doing e-bike repairs. My super 73 z1 was having a bunch of issues. The e-bike wouldn't turn on or hold a charge. It turns out my battery was done and one of the capacitors popped somehow. He was able to not only fix the capacitor , but fix also fixed my battery. Will diagnosed which cells were causing issues and the battery was good as new! read more

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Will really provided great service and reasonable price! Highly recommended this place read more

This place has saved me so many times! I have brought my phone in for repairs and I am always satisfied with the quality of the repairs and pricing. Very friendly staff and extremely intelligent. My mom was the one who showed me this place and I've been a loyal customer ever since. read more

Will is great...just as simple as that. Bf brought in his laptops for necessary adjustments. Everything is now in perfect working order. All work is done quickly and all covid precautions are being followed. Call and he will accept item(s) at his door. There is free parking next to the store, but street parking is usually available. read more

Custom iPhones & Repairs Long Beach - Mobile Phone Repair Near Me - Long Beach, California

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Got an estimate through Yelp from the owner and he told me to come in anytime before 3pm and he'd have me out in 20 minutes. I had cracked my screen and had a new one for a fair price in under an hour. read more

I love this place and it's the only place I recommend. The owner was so helpful and they were quick too. Their prices are hard to beat and I've never had any issues with my phone like with other places. 10/10 ! read more

Custom iPhones & Repairs Long Beach - Custom iPhones and Repairs - Mobile Phone Repair Near Me - Long Beach, California

Will is fast, provides quality service and is a really nice guy! Thank you so much for fixing our iPad 2/3 screen and helping me put it inside the case I brought! I thought it was beyond repair because the screen cracked and started chipping off way more to the mechanical parts... I'll definitely refer you to anyone who needs screen repairs. read more

Went to get my phone repaired today as the hours listed on their website say 10am-6pm on Mondays. I get there and they are closed.

I've cracked my iPhone 6 probably over a handful of times and use to go to Gadget Savers. Didn't know that they closed up shop 6 months ago so I found this place. I was reading the reviews and also about the shop on how they want to help fix your phone at a very affordable reasonable price. I called in first to make sure they were open and that someone was in the shop. Will answered my call and told me to come on by and that it would take 15-20mins to fix. As I was waiting, people kept coming in one by one to bring their phones or pick up their phones. I felt like I've found a good place to bring my phone and to refer others to when in need of a fixing. There's metered parking in front of the shop. Also, if you're waiting on your phone there's a comic book store, dark arts gallery, and a beer/wine shop you can check out. We checked those all out while waiting to kill the time. Will was very friendly, honest, and professional. He mentioned my phone needed a new battery which I knew about but I had a new phone coming so I didn't bother with the battery. He didn't push me to get a battery and even told me that there's a bundle package for the screen and battery if I decided I needed the battery. The last place I took it too never looked into my phone as a whole to see if I had any other problems so I liked this nice little touch. Thank you so so much for helping me get my phone fixed! I'll keep coming until you close your doors. read more

Cracked the back of my iPhone 12 Pro Max and Apple wanted to charge a fortune to fix it. These guys fixed it up for a fraction of the cost and it looks brand new. Wouldn't hesitate to use them again. read more

Will is great! He is very knowledgeable and helpful about fixing my cracked iPhone back screen. Quick and most affordable that I could find.

Will is the best! I've had him work on a couple different phones and tablets I've had over the years. Super quick, reliable, and reasonably priced service. Definitely will be back if anything else I have breaks in the future! read more

It was cool I guess they took longer than I thought to change my phone screen that was still messed up after they changed it again. The dude that works there took my phone abs said I had to remove the password to see if it worked and when he gave it back, password was still off but when I brought it back he had put the passcode on agaib!,?v anyway then the other dude took over an hour to update my phone Plugged in and on wifi wtf lol weeeiiirrd read more

Great shop, employees at the shop are a lot of help as well . Just took it my iPhone 11 and under 10mins had it back in my hands thanks customs ! read more

This is the second time I've come in for a screen and battery replacement for an iPhone. They do an excellent job and are professional. Wait time is reasonable (30-45 min). Call ahead. I definitely recommend them for your cellphone repairs. read more

Went here for a fix on a shattered screen on my IPhone 7. The repair is perfect and Will the owner was very professional. Contacted him initially on Yelp for pricing and availability. Response time was quick. It's his own store and it's very modern and professional. I would highly recommend coming here for affordable fixes and I will definitely send friends that way read more

Went in to replace my iPhone 6s battery. Will, the owner, was very nice and professional. He told me he will be done with my phone in 25 mins but was done in less than 20 mins. FYI - this post was might to be posted like 2 years ago, I didn't realize it's been in my draft this whole Time! read more

Excellent services.. excellent prices! ..and the turn around time on retrieving your phone, is amazing. Less than 30 minutes for my iPhone7+. So I highly recommend coming here for your iPhone repair, cell phone repair, as well as accessories. read more

Custom iPhones & Repairs Long Beach - Mobile Phone Repair Near Me - Long Beach, California

Do you drop your iphone like the kids these days like to with their basses? Then this is the go-to place for your busted screens, home buttons, make up caked ear pieces. After dropping my phone pretty much from the day I got my iphone 7+, I had finally ran out of luck when I dropped my phone in such an angle that the screen finally cracked. I for one can't even deal with a single dead pixel on any screen so this was literally making me nauseous. I quickly called Custom iphone repair and was told to come by when I can. Will took a look at my phone, and after giving me proper care information, giving my phone an excellent tune up, returned my phone close to brand new state, IN LESS THAN AN HOUR! HE ALSO PUT A SCREEN PROTECTOR ON IT ( ONLY $10 ) *Mind you, if he has a queue of clients he will need more time! BELIEVE IT OR NOT HE ONLY HAS 2 HANDS! But sincerely, he has excellent customer service skills, and will be honest with you and won't hesitate to tell you if the repairs aren't worth it. (I am very nosy and overheard some conversations w/ other clients) Thank you Will! I WILL be coming back because I don't learn from my mistakes quickly! TLDR; PHONE BROKE, WILL FIXED IT, WALLET NOT EMPTY, VERY NICE! read more

Got my iPhone repaired (glass replacement and charging port issue) in 30 min. or less. The prices are great as well. Will be recommending this place to friends and family for sure. read more

My IPhone 7 needed a new battery. I felt Will was cool, HONEST & reasonable. He fixed it & gave me some other advice. Good place to get cell phones, iPads fixed. read more

Cannot say enough good things about this place. Shop is clean and the painting on the wall is cool. Service is quick and you can't beat the prices. They also sell chargers and cases most of the cases I haven't seen in any other stores so you get a different variety. What makes it 5 stars on top of all that is the shop owner Will. He has the best customer service out of anyone I have ever dealt with. At times I didn't even feel like I was getting my phone fixed but I was talking with a friend. While he had my phone open he told me my battery was swollen so it would need replacing soon so I just took care of it while I was there. Also gave tips on how to maximize my battery life. Won't take my phone anywhere else and I highly recommend you don't either. If you're worried about taking your phone somewhere other than an Apple Store because it's not guaranteed they do have a 60 day warrantee. read more

iPhone went black when I dropped it so I took it in right then and he checked it and plugged screen back in for me. Really great place that is quick and friendly. Super thankful! read more

Great owners. They really know their stuff, and they're not going to BS you around on the price. I was quite impressed with artistic design of the store. These guys are a bit on the younger side - late 20's to early 30's. They're young enough to understand the technology they are dealing with, but old enough to respect your time and valuable equipment. They have a great collection of cases and accessories - some of the stuff you can't even find at Best Buy. All in all, a really cool shop and a nice complement to the LBC. I wish them all the best! read more

Great honest service, good price I do recommend this place, they honor their guarantee

Came here in 2017 for a screen replacement and it held up till last weekend. So here I am again. This establishment is top notch and have very helpful technicians. Probably why I'm a returning customer. read more

Super reasonable prices and they fixed my phone in a half hour! Staff is super accommodating and friendly. Jon fixed my phone on my lunch hour and I got back with spare time. Super excited to have a whole phone again lol read more

Wonderful customer service and super quick! Brought my iPhone 5S here with a cracked screen, water damage and the screen sensor broken. It was, in total, $80 to fix like new and $80 included an added tempered glass screen and Otterbox Defender case. Since my phone already had water damage my warranty was void and that meant no benefit of going to Apple and paying over $400 for the same thing. Hopefully I don't have phone issues again but if I do definitely coming here! read more

Will figured out the problem with my phone right away and worked quickly (30-minutes) to replace my old battery and place a beautiful new uncracked screen on my iphone 6. I would recommend his services to anyone who drops their phones into toilets, concrete, oceans, etc or who has any issues with their iphones. He does other phones as well, you just have to let him take a gander. His prices are super reasonable, I'd say if you're in the Long Beach area, just go straight to him! He's also a great guy, great customer service! Thanks again!! read more

Messaged the owner Will and he responded very quickly! Parked in front and paid a couple of cents at the meter, made sure I had at least 20 minutes worth. Upon arrival, I was immediately greeted with a warm welcoming smiling. He honored the summer price as advertised. While Will was fixing my shattered screen, we talked the whole time and I felt super comfortable. A customer called, and as he answered I walked around the store to look at the different assortment of cases that he had to offer. He had a nice selection for decent prices! I saw some Otterbox cases that I've never seen before and they looked pretty dope, and went for about $29.00. As Will was finishing the repairs on my cracked screen, he offered me a case at discount. Unfortunately I didn't have the funds at the moment to jump on the opportunity. But he told me instead "If you come back, I'll give you a discount on a case and free glass screen protector." How accommodating! This man is all about customer service and treating his customers kindly and with respect. The vibe and set up is sleek and clean, and he is very professional. He doesn't try to upsale you or force you into getting something that you don't need. I didn't feel pressured at all, like how I felt at another location I visited. Paid $75.00 (Summer discount) and he was finished before the parking meter ran out. Will definitely be coming back on Friday and scoop up a case! Thanks Will! read more