1. Custom Stitch Upholstery

    1. Custom Stitch Upholstery

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    Hesperia, CA

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    Custom Stitch Upholstery

    2.6 (10 reviews)
    Closed 9:00 am - 5:00 pm

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    Photo of Breanna H.
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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Atrocious. Don't come here. My uncle got work done here and timelines deadlines never met. Work was ok. Went to another shop for other work.

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    5 years ago

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    Photo of Lily N.
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    5 years ago

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    6 years ago

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    Photo of J P.
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    5 years ago

    They just recovered 60 year old foam. When I brought it back they wanted to charge me $600 to fix it. I'd never go there again

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    9 years ago

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    8 years ago

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    Out of respect for Johnny (the scheduler) who is a stand up guy I'm being clear that this message…read moreis for the owner of Prime Marine and people who would consider this shop. I will never go back to prime marine. Johnny had actually requested I use prime marine and handed me his business cards in the church parking lot that we attend together. Johnny was a nice guy and I had recently bought a (new to me)27 hallett (from another church member). I originally had the hallett serviced in 2018 at Rodesway Boats in upland, CA and they were awesome!(Did I mention this is my family's 6th boat and parents 60th year going to the lake, my 35th) So back to the point I brought my boat to prime marine 2-7-19 long before river season starts as I enjoy planning and having my equipment ready for the upcoming season, I figured I'd give johnnys guy a chance over at prime marine. They suggested a full service since it was my first time there and they serviced the boat, I got the typical 3-4 phone calls in two days recommending up sales and delivering bad news until the total reached 1750 dollars "ouch" I happily paid and was glad to bring business to another church member. Please see all invoices below for actual repairs and charges from 2-7-19 and 6-11-19. One of the recommended repairs was a shifting cable assembly as I was told Mine was worn and sticky so I agreed it needed to be changed. I left for the river a few months later in April to take my kids for our first river trip over spring break (my trailer brakes were locking up and I had to remove two calipers on the 60fwy at night, thought you checked the axles and adjusted brakes?? Guess not) once we arrived at the lake I launched and put about one hour on the motor and drive and it seemed to be functional , however when I slowed to approach the marina it was stuck in forward gear. How could this be happening to us when I was so diligent about boat service. I called prime marine from the water (Johnny)and was told to bring the boat back for a look , I would normally leave it in AZ for the season and here I am towing home on a Monday in April with 2/4 trailer brakes functioning. After several phone calls about bringing the boat in and not really feeling like a priority I was able to have my father bring it in today nearly 2 months after the outdrive stuck in forward. I get a call from the owner 30 minutes after drop off at 9:00am stating my shift linkage was broken and the repairs would be nearly 600 dollars, wwwhhhaaattttt? So here's my beef , I have the money and the time and I took my boat to someone who seemed to be trustworthy, you clearly state on your receipts from 2-7-19 that you inspected all shifting mechanisms and repaired shifting cable assembly!!! Don't call me today and explain that the shift linkage isn't part of the shift assembly and you "the professional" didn't recommend changing this earlier in the season when the boat was at your shop and the outdrive was off. You even had the audacity to tell me that this part typically fails because the old version isn't as strong as the new version. This is no way to conduct business and the paperwork tells your story. (You take 0 responsibility for this situation and quite frankly you ripped me off) I'll gladly sacrifice the nearly 2400 dollars on a crap job to help someone else from having their trip cut short , time, and money wasted. From here on out my money is at Rodesway Boats or Concept Marine , thanks but no thanks Prime Marine for wasting my time and money. You know how to get ahold of me if you re-think the situation. Johnny if you read this , your a really nice guy but this isn't the service I expected from you or your boss! I'm completely disappointed

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    Custom Stitch Upholstery - boatrepair - Updated September 2026

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