Levi is a jerk!!! He called me for a cancellation spot was sweet as pie and as soon as I walked in he looked at me like I was annoying him to even walk in. I told him who I was and just continued to be rude. I still left my puppy for a puppy cut because I've been going to this location since it was CJ's pet grooming over 20 years now. When returning Levi asked me to pay I asked him if I could see my puppy first he asked why. I explained before I paid a tip I'd like to see him. He got frustrated with me and went and got him and put him on the counter I looked at my puppy saw that he needed his butt area trimmed he grabbed my puppy took him to a lady groomer whispered in her ear and before I knew it they shaved his whole butt area. I think Levi has poor communication skills and is very rude. He has lost me and my entire family as a groomer and 4 of us used to go there. read more

My experience at cut and dry pets salon What is amazing?They are awesome and Levi the owner.Hey such patients with the dogs read more

If I can give 0 stars I would. Took my frenchie here for a groom, when I went to pick him up he was overheating. As soon as I walked in to pick him up it felt overly humid. Mind you it didn't feel that way when my bf dropped him off. They didn't seem to care either he went straight for the water I had for him. He was drooling so much from where he was overheating he didn't even look clean anymore. Definitely don't recommend if you have any type of bulldogs or any dogs that are sensitive to heat. I don't recommend at all!! read more

Discovered this place on Yelp. Been going here ever since. I love that the staff is usually the same every visit. If employees stay, especially throughout the pandemic shutdown, it has to mean the place is cool. They see all kinds of animals and even mini dinosaurs like a Blue Tongue Skink. Check out their social media. read more

I've taken my dogs here for their grooming for the last 4 yrs. Today was our last day. The man that owns the business is VERY rude. I comb my dog 3x a week and he said "we'll ur not doing a very good job bcuz he's still matted and it's going to be extra". I went back to get my dog and heard him tell 3 people ahead of me there would be an extra charge bcuz of the matting. Sounds like that's his way of scamming people bcuz even looking at the dogs being groomed almost all we're being shaved. read more

we take our 6 dogs here and they always look amazing when they leave, I have left messages and they do call back, there is one girl who we are not to keen on as she was a little snarky when I asked a question but overall the other workers are amazing. We have been going here about a year and will continue going read more

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Took my baby here twice while visiting Phoenix and had a great experience both times! They are very covid-conscious and were only allowing one person in the lobby at a time which i appreciated. Fast turnaround and fair prices! Here's a video if you want to see my dog's most recent haircut: https://vm.tiktok.com/ZMRa2BV2W/ read more

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Great place! Nice service! I took my two pups in as walk ins, the staff helped me out right away and took good care even though one of my pups was a bit fussy. I was in an out for mail trimming within about 15ish mins. Will be back! read more

I was scared to take my cat here but I don't regret it they made her feel safe and she came back clean ! thankss read more

Cut & Dry Pet Salon - my cat - Pet Groomers Near Me - Glendale, Arizona

We have been going here to this groomers for over 20 years and they are an awesome group, they take great care of our dogs and cats, I wouldn't think of going else where when my furr babies need a little TLC and their nails clipped read more

Cut & Dry Pet Salon - Pet Groomers Near Me - Glendale, Arizona

I've been taking my dogs here for years but today was a total disappointment! Three times a strike! I took my two dogs today and when I was picking one of them up the owner handed me the wrong dog when i noticed the mistake and told him about it he was speechless not a single apology plus they clipped one of her ears, never said anything about that at all. My dogs are miniature schnauzers and they have a high pitch tone bark that being said while I was waiting for the second dog to be handed to me I noticed the lady with the glasses changed my dog to another kennel because she wanted her to be quiet, she put a towel or sheet on that kennel for her to stop barking but I could still hear all of the other dogs do the same - bark, she didn't changed her ID card on the new kennel so when it was time to pick her up they couldn't find her, the owner immediately asked the groomer and she told him where she put the dog at first, then I proceeded to tell the groomer what I saw this lady do and told her where my dog was and that i didn't needed to hear that lady mumble how annoying was my dog when she came back inside the grooming area. The only apology that I heard was from the groomer not the owner. In research mode for another groomer. read more

I recently took my chow chow over the weekend.for some reason we werent in their system. Last visit was back at the end of October 2023. We were told that the my dog's fur was incredibly matted. Highly believe it was extremely matted . We have taken my dog looking the way he did on Saturday before and always had a trim the works. Never had an issue until now. A nice woman always took care of my dog before and always made me feel welcomed as a customer there. They completely shaved my dog to bare skin. My dog is extremely depressed. I dont know what to do. They cut him and didn't trim correctly in between his nails. I called to see if they can leave some fur on him but at the the time i called they had already shaved him off. I requested for them to leave his head fluffy and it's all butchered. My dog is incredibly depressed! They could have left him with some fur. A tall guy with tattoos always looks like he hates it there. Chow chows get depressed when they shave ALL of his fur off. They are the professionals and they should know this and not sure why they offered to shave him all Off. his fur was clearly not extremely matted. They are professionals and i trusted them. I just hope my dog doesn't die of depression. He doesn't eat or play. I am extremely worried! I am extremely upset. For 115 plus 20 dollar tip. Wow. Im not going to talk negative about this place because like i said, i haven't had a problem with them at all. Until Saturday. Whoever got their hands on my dog messed him up. And now my dog is sad, doesnt eat. I havent left his side. Im extremely upset. My dog didnt deserve this. read more

Cut & Dry Pet Salon - He went looking like this. Last groomers was end of October 2023. - Pet Groomers Near Me - Glendale, Arizona

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I just had my red Aussie groomed here. I didn't get the name of the groomer, and they are closed now so I can't call to ask. The groomer told me when I dropped off my dog that his undercoat was so matted that he would have to shave him. I was surprised, because he was in worse shape the last time I brought him here after living outside on a ranch for 3 years, and the lady who groomed him did not shave him. I was disappointed, because my dog had beautiful long red hair/fur, his topcoat. It was his undercoat that was matted on his chest, rear end, and legs. I do not like the way my dog looks having been shaved. The groomer told me it was because I didn't take good care of him. True, I seldom brushed him because he has been an outdoors dog for so long. I used to just cut the burrs out of his undercoat, which grows back fast. I got home and got online to see how long before his fur grows back. There I saw in bold letters: "NEVER SHAVE THIS BREED!" The undercoat and top coat work together to regulate his temperature and protect him from the sun. Mats and clumps may be cut out, as the undercoat doesn't clump next to the skin, and it grows back quickly. The topcoat, which helps keep him clean and gives sun protection, will take up to 2 years to grow back and it may never grow back correctly after being shaved. I wish I had checked this information BEFORE I took him to the groomer. That being said, I expected the groomer to be knowledgeable about the breeds he is paid to service. I trusted him because he is a professional. I still believe he should have known not to shave this breed. I must keep sweaters on my dog, who is a large dog, to keep him warm, and lighter clothing even in sunlight that isn't harsh, which doesn't happen in the desert. I won't know for a couple of years if his coat has grown back correctly. I was charged $103 and added a $20 tip. I was charged $15 for a package that included brushing the undercoat and using a special shampoo and conditioner. I assumed after the groomer told me he would "have to" shave him that he would skip the extra brushing I asked for. They told me I asked for the package so they used the special products on him but brushing wasn't done because he was shaved. I brought my dog to this same salon less than a year ago, after he had lived outside for 3 years, and a different groomer did not shave him but cut out the clumps, charged me for the underbrushing, and made him look gorgeous! This guy felt around on my dog, said his mats were too extreme to do anything but shave him. I have to wonder if he wasn't simply reluctant to do the work. Shaving was the easy way. Regardless, I believe he should have known not to shave an Aussie, or at least looked up some notes. I thought professional dog groomers were familiar with how to groom specific breeds. I'm not as concerned with the cosmetic--I'm concerned that my dog will be unable to regulate temperatures as God intended him to. Where do I find clothing for him? I'm concerned that he must avoid outdoor Arizona sun for the next couple years. He loves the outdoors. I have yet to call the shop to find out the groomers name, they were closing up when I got there. I'm sure the groomer will find a way to blame me, or my dog, or someone else and deny that he should have known this breed should never be shaved. According to what I've read, and according to the way the groomer last year did it-- cutting out clumps in the undercoat is part of the grooming, and brushing the topcoat. The undercoat should not be brushed until the clumps are cut out. Eventually, if the dog is an outdoors dog, the clumps in the undercoat will fall out. Never shave this breed. read more

This business gets 0 stars. My pet is injured in so many areas on his body. As I discover other areas of Tiny's body. I will keep you updated. Levi was and is very unprofessional and uncaring. Please! I know you love your babies line I love mine don't let Cut and Dry use your pet. My heart hurts. read more

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Great prices! Negative reviews all seemed to be from very unusual situations but I've brought my small dog there a couple times and never had any issues and they always take as much time as they say I've never had them take longer. Support local business! read more

I have to speak out to let people know about the incident I have witnessed in this business I watched this employee ( a big guy,the only male there) abusing and almost shocking a dog at front of my eyes I not sure if he knew I was there or if he didn't care but he was handling a little dog with violence and very rude way,I just can't believe what I have witnessed and the person in charge notice I was putting atención to the abuse and she turned very aggressively behavior against me this happened today. read more

Very happy with the grooming service and it's definitely very affordable. I have taken my dog here for many years and even when they changed owner the service stayed great. read more

Cut & Dry Pet Salon - Rosie always loves her haircuts - Pet Groomers Near Me - Glendale, Arizona

Never again will I ever come here. This was my second time taking my dogs to this place to get serviced. The first time they did good on their haircuts but I noticed they didn't smell good. This second time I walked in and it REEKED of cigarettes. As I was signing my name in I seen and heard one of the staff assisting another dog very aggressively and talking to it very mean and impatient, the dog was a small breed and want not even being fussy, just was moving around a tad bit. The thing that really ticked me off was when I went to pick up my dog the lady who was releasing my dogs gave me the wrong dog! I was so upset. Lastly, my dogs do not smell good, their face is dirty and so ate their butts. I will never bring my babies here again. I do not recommend this place what do ever! read more

I've taken my dog in twice for a bath and brush and have a great experience. The staff are always friendly and the prices are great. Note: my dog does not need his hair cut so I cannot vouch for any grooming other than bath and brush. read more

Cut & Dry Pet Salon - My baby Princeton fresh out the groomer. - Pet Groomers Near Me - Glendale, Arizona

I have been taking my dogs for years they always do a great job friendly staff easy to get an appointment. read more

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I wouldn't take your pets here. The owner is a jerk and has a reputation of being rude to clients. If you look at the reviews you will see countless accounts of pet injury and poor customer service. This guy doesn't know how to play nice with people. read more

Took my dog here TWICE. Always still smells afterwards. Asked for them to cut my dogs nails and I don't think they do it. Employees are rude and non helpful. I usually support small businesses but I'll stick to petco grooming. These guys are terrible. read more

literally called and asked if I could take my pets and get a touch up after mid call I get hanged up on. been here a couple of times and the lady up front is a selfish lady who is also toxic to her husband and the service is just not what I expected it to be I don't recommend it unless if your looking for an appointment by tomorrow immediate no cuz they won't give you one till next week read more

Once upon a time it was a good place to go to. After today, I will never take my cats or dogs there. Groomers on their phones while cutting, owner about as useless as they come and I could go on and on. One of my dogs still had hair coming off left and right and they were all dropped off for a bath, brush and toes. Toes are still long and no grinding done but spent $100 for I am not sure what. I can bath them myself. I look forward to them having a bit of a day spa sort of thing. Bows on ears were gone before we even got home and that is less than 5 miles. read more

We had a very great experience here. They are very reasonably priced and my dog seem to really like them. I made the appt through Yelp they reached out immediately. We ,Spartacus and I will be returning! He's all ready for the holidays now read more

Cut & Dry Pet Salon - Before - Pet Groomers Near Me - Glendale, Arizona

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They abuse dogs , especially if you get the hair cut or groomed. The owner doesn't care and neither do the workers. They will do it in front of you. I brought my dog here a few times for a bath until I realized the reviews were true. Last time I come here. read more

I've had my baby for 13 years and have never taken her to a groomer, as I have always maintained her grooming myself. Well, I was recommended this place by a friend and I am so glad I took the chance and took her. The staff was extremely nice and took very good care of her. I was so skeptical because she does not do well with people and she was must have felt comfortable with the gentleman that assisted us because she did not bark and was as happy as can be with him. I would reccomend calling to set up an appointment, as I did one online and it got "lost". Overall it was a great expirience and I will definitely be back. read more

Cut & Dry Pet Salon - The night before we took her in. - Pet Groomers Near Me - Glendale, Arizona

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Great affordable groomers. It was our first time here and my fur baby and me are very pleased. They worked so well with me having to reschedule a bunch and were so friendly and accommodating. The cut and style were great and my puppy girl looks amazing. read more

Robbie, Robbie, Robbie!! I first met Robbie giving her a Lyft ride to work. At the time I had just had a number of really bad experiences with Puff & Fluff In Phoenix. I told her how bad they chopped my yorkie up. The next day I brought Chewbacca in to see her and holy crap, what an amazing job she did! I was so happy I found someone to give my little guy a great cut! About a month ago I found out she had left to go back home. When I called to make an appointment for my other little guy Turbo. Mackenzie told me about Robbie leaving. She said she would be more than happy to be my Robbie. Mackenzie did a great job on turbo and she is my go to for my pups! A bit about the place itself: this literally is a no frills grooming salon and that's ok! They take care of your pets and do a great job. When you walk in there is a counter and a few chairs. While I don't know the owner, I have seen him in the shop. A big thank you for keeping your business open with integrity. You guys really do a great job! read more

My name is Barbra Speirs I brought my 2yr old Basset Hound Louie in on July 5th to the salon his nail were a mess and he needed a bath as well. the girls there did such a wonderful job with him and he was very happy gave the girls hugs and kisses. The girls could not stop talking about Louie when i came to pick him up. They just loved and he loved them as well. Thank you so much Cut & Dry Salon for treating me and my Louie with such care and respect. I will be bringing him back there for all his pet grooming needs. Thanks very happy.... Barbra Speirs read more

Cut & Dry Pet Salon - My name is Barbra Speirs & this is my 2yr.old Basset Hound Louie.He luvs cut & dry Salon & the girls that work there too! LOL - Pet Groomers Near Me - Glendale, Arizona

Cut and Dry Salon groomed our pup for a few years. Depending on the groomer, depends on the review. She's an older dog and we warned them about her age spots multiple times. I understand mistakes happen but more often than not her spots were severely cut which was upsetting. Going to the groomer is a challenge for her at her age and to be cut made it worse. We ended up having to switch groomers because this continued. read more

This pet grooming salon is a very great place to bring your pet for a grooming! They are very engaged and ask lots of questions about how we need our dog to get groomed. Ronnie is one of the groomers there and always does a great job with grooming our dog Leo as well as giving us feedback about how he did. Thank you for taking care of my dog every time we come in! Very much recommend! read more

Wish I could give them a 10! Easy to find, open on weekends, clean, professional staff...everything you could hope for in a groomer...The best thing was Romeo loved his grooming experience. If you are looking and concerned if this is the right place...stop looking and book and appointment! Wish I found them a decade ago. Thank you...I will be a customer from now on. read more

Cut & Dry Pet Salon - Romeo loves his "cut-cut"! - Pet Groomers Near Me - Glendale, Arizona

After picking up my dog from the groomers I noticed he had a dark spot above one of his eyes, but didn't think anything of it since his skin is light pick with brown spots and thought I hadn't noticed it because his hair was normally longer. The next morning his eyes were bloodshot red and that's when I realized he'd actually been hurt while at this groomers and what I thought was another spot was a bruise. When I picked him up not one person mentioned any sort of accident or said anything regarding this incident but yet had the audacity to ask for a tip before handing me my dog and without a word that he had been hurt. I will definitely not be bringing my dog back to this groomers. They are clearly not trained well enough to handle our babies and don't even have the decency to let you know when something has gone wrong. Imagine the hit my dog received for his eye to bruise and eye vein to pop! It is unacceptable that they don't advise the pet owner of the incident! DO NOT bring your pets to this groomers they are very irresponsible. read more

Cut & Dry Pet Salon - His eyes the morning after visiting Cut and Dry Pet Salon. - Pet Groomers Near Me - Glendale, Arizona

Want to thank the staff for taking care of my pup , I know he was a hand full because it was his first time.He was very scared ,and not friendly at all that it almost made we want to turn back and head home! Picked him up and he was a whole new doggy ! read more

Cut & Dry Pet Salon - Pet Groomers Near Me - Glendale, Arizona

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I've been bringing my dog, Bubba to this groomer for over 5 years and today will be the LAST time I ever do! The person who took Bubba in today was as rude and unpleasant a person I've ever experienced. For years I've come in with my dog, put him down, took his leash off and signed in. Today, whoever this person was, decided that I had to either pick my dog up or put him on a leash, and wasn't to pleasant about telling me. Then told me I had to stand, "in a certain place". As she took his info, I made mention that I'd been bring my dog there for over 4 years. She curtly let me know that this is the first time she's seen him so... WHO IS THIS PERSON? It seems she was doing everything she could to make me SNAP on her, curse her out, and then be invited to leave. It's DOG GROOMING, people expect a pleasant person to take in their family member when leaving them in the hands of STRANGERS! Not a NAZI, barking orders and making long term customers feel like they are there to be treated poorly. ONE experience ruined a years long relationship. Heck I even recommended my daughter-in-law take her dog here. Well, I'll be putting an end to that. People in the service industry need to be taught how to SPEAK to people! No matter WHO walks in your place of business. read more

First we had our old boy max blind and diabetic we would take him in at 8 so he would not have to stay they were so gentle and good to him it was very nice to see a now that he passed we have a rescue dog and our other baby that there really good to as well read more

Went there today! Super nice people! Also reasonably priced! First time to a groomer! Lab loved it! read more

Cut & Dry Pet Salon - Thunder - Pet Groomers Near Me - Glendale, Arizona

They do an amazing job with my two babies Stevie and Sophie Been coming here for years! Best prices in the valley! read more

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Although their prizing is good, the customer service sucks. I've been going there for a while and always end up going back because I always think "aww maybe they're having a bad day" but nope. This is the last time I will be going to them. I would not recommend this place to anyone. You enter the building and you can just feel the negative vibe that they have. They don't greet you right away and always have an attitude while talking to you. I've talked to almost everyone there, yes even the owner, and they all have a shitty attitude. read more