We love to visit Fox Valley Pottery. It is our favorite place to have a girls day…read more Employees are nice and very helpful. The shop is super clean, too! My only complaint is sometimes the music is too loud. The last two times I went to paint, I left with a pounding headache because of the music. Not a big deal, next time I go, I will pop a couple Tylenol before I get there!

Nice easy party atmosphere. Girls had a nice time and loved their pieces they painted! Website…read morepricing needs to be updated though. They need to work on communication. They had technical difficulties with the kiln and they were then getting backed up. I completely understand about that. But if I weren't the one reaching out for updates I would've been sitting for nearly a month waiting.

Color me mine is so fun! I came for Valentines day and had the best time. They were also offering…read more50% off studio fees if you drew a flower and so that was kind as well. I would recommend coming here with friends or family!

What a fun time!! Great activity to do while it's too chilly out to hang outside. Reasonable on…read moreprice for what you get. You pay for the studio fee ($8) for me that day and then the piece you pick to paint has its own price. Lots of pieces and colors to choose from. The customer service was wonderful and the ladies were quick to answer questions and help in anyway they could. Located in downtown Crystal Lake with a Starbucks and restaurants within walking distance so you can make a date night of it! Check it out!

I had a very disappointing experience with the balloon service at this location -- twice. For both…read moreof my daughters' birthdays, I placed balloon orders a day before the parties, and both times the most important balloon was missing. In addition, many of the other balloons did not have enough helium and started deflating before the party even began. Unfortunately, there was no refund offered, and the customer service attitude was unprofessional and unhelpful. This experience really affected the celebration and caused unnecessary stress. I would not recommend ordering balloons from this location.

Went in Sunday morning for some watercolor paper and brushes. Three people were working but no one…read morewas working a cash register. I found a self check out that had the accepts cash sign. I typed in all my info, scanned the products but nothing was happening. I annoyed a blond female who clealy had better things to do then help a mom. I asked her why the register wasnt working and she looked at me and said, "Well, obviously it is broken." I was so shocked. I have been a teacher all my life and I have never treated a person that way. I will never ho back to Michaels. I will stick to Reprographs for my art supplies . Herman is always friendly and has great prices. Too bad he wasn't open. It didn't get better ar Michaels. She kept snickering while ringing up two items. I hope she finds a place to work that doesn't involve people

I love this place for Monogramming. I had 8 gorgeous scarves monogrammed as Christmas gifts…read more Everyone loved them. It's great for baby gifts and a little something for yourself. The ladies are super sweet and turnaround time is pretty quick, even at the holidays.

Out-fricking-standing. Some of the best customer service and value in the retail industry. I use…read morethem often for both my personal requests as well as my business needs. Friendly, hard-working, and honest. Great value with outstanding turn around time on their work. Highly...then highly again, recommend this fabulous home of needlepoint assembly!!!

Brad did a very large deck project for me. He had to come clean up the mess my original contractor…read moregot me in. His work is second to none. He continually kept us informed throughout entire process. Always on time and on schedule. Best of all pricing is very fair. Will be the only guy I call for all future projects. Do not waste your time looking elsewhere. I learned the hard way!!!

I highly recommend Brad and his crew for your home remodeling needs. Brad is an excellent person to…read morework with, his attention to detail, great communication, easy demeanor and of course work ethic is what I look for in someone that is doing work at my house. Brad and his crew repaired and updated a deck for me. The deck was several decades old and was in much-needed repair, re-leveling and needed code improvements. He did the work on time, at the estimated cost and cleaned up thoroughly. He and his crew were very easy to work with and very professional.