Ms. Sue treated me with such care! I luv her & will visit her again She understood what my hair needed!

I took my 94-year-old mother in for a haircut, but she desperately needed. She has baby fine hair and it gets a little scraggly when it gets long. we got right in without an appointment. She was very pleased with her haircut. The hairdresser that cut her hair was very quick and did a good job. My mom looks a lot better. She was also very friendly and my mom was very pleased. read more

Sue is a miracle worker with color, always there to make me look and feel beautiful! And she does hair and styling for special occasions, like my daughter's ice skating competitions. A pro and a great lady. There's someone talented for both kids and adults at Cuts Etc. Support our local businesses! read more

I was planning to get my eyebrows done next door, but it was closed since it was Sunday. I walked in and Kiana greeted me. I love how she took her time waxing my eyebrows. Thanks a bunch! I'll definitely be back when I'm in the area again! read more

I've been going there ever since I was pooping all over myself. Great spot for a good haircut

Love this place! The ladies are always very nice and service is great every time. Usually do not ever have to wait more than 10 mins and I'm in and out. The haircut always looks great. If my hair grew faster I would come more often. read more

I have been coming here off and on for YEARS. I no longer live in Sonoma County, but I drive from Marin County to have my hair done by Sue every few weeks. I get so many compliments on my hair (I change colors a lot) and was even able to snag a new customer for her while I was shopping in Rohnert Park because a lady saw me in a store and raved about my hair! A good friend of mine also had her hair done by Sue because she loves the work shes done on my hair and we even brought her youngest daughter in to get red tips on her hair also. 90% of the time I just go in and tell Sue to "surprise me" with a color or several colors and I've never been disappointed. I highly recommend Cuts Etc! read more

Simple quick hair cut is what I want and I got it at Cuts Etc. I showed my stylists photos of myself in a hairstyle that I love and she gave me a cut that made me happy at a reasonable price. It was that simple. I will return for more trims and cuts. read more

I was very worried about going to someone else to do my hair. I met kiana and instantly trusted her. She was amazing and answered all of my questions about my hair dye. She helped me and she made me feel comfortable. Kiana made me feel seen and heard and listened to me and that is hard to come by these days!! I highly recommend going to her and i will go to her for years to come not only with my haircuts but with everything!! read more

Sleepy hot Wednesday afternoon and this was the ONLY open barbershop in Cotati. Walk-ins welcome. Good haircut for a reasonable price. I will go back there. read more

I moved here from Chicago a few months ago and was concerned about finding someone as dependable as my long time stylist. I went to Cuts Etc., because my son and grandkids have been going to the owner for years. She is GREAT! I'll be a regular customer. Very reasonable, as well. read more

Absolutely the best haircut money can buy, I'll drive an hour for Ruh to transform the hot mess on top of my head into something presentable or even... shall we say...slightly attractive!?!! read more

I love this spot! I can never go back to $80 haircuts after coming here. I've always felt annoyed by how expensive women's haircuts are, and with Cuts Etc I avoid all that nonsense. The staff is really friendly and thoughtful, and I'm always able to walk in and get a haircut with only a 5-20 min wait. I've been coming here for about a year and I've never left disappointed. Sue and the other staff members are great at what they do. Would definitely recommend read more

Great cuts. Best ppl ever. I go there and my sons too. Always leave with big smiles Thank u Suzan read more

I have been to many hair cut places in my days and this is by far the best place I have been too. I like it even more than those large chain salons like Supercuts. I have gone every month to get my hair cut and gone to the same exact hair stylist. She does a fantastic job on my hair, always perfectly blended and listens to what I want and how I want my hair to be cut. Places like Supercuts always seem to have stylists that cut your hair the way they want it or they way they think it should be. Not at Cuts Etc., all of the stylists are professional, friendly, and do a great job. I am not sure were these bad experiences are coming from exactly. It doesn't sound like the same Cuts Etc. I have always gone too. I love the staff, always friendly and greet you in the door when you first walk in with a nice hello and a smile. For a small mom and pop establishment that kind of service can set you aside from all the big major salons. It is definitely a step in the right direction when it comes to customer service. I love this establishment because it is close to my house and easy for me to get to. Also, the price I spend on a hair cut and a beard trim would come out to be less than if I had the same service provided at Supercuts. I will definitely return to this establishment for all my haircutting needs in the future. read more

Yah, not great. I love supporting small businesses, and I hadn't yet found a hair place I like in Rohnert Park, so I decided to give this place a try, especially with the deals they have. The woman who cut my hair was unpleasant and difficult to talk with. The haircut itself was pretty shoddy. As she sprayed my hair with her water bottle, she also sprayed my face. A lot. The place seemed a little dirty. I wanted to like this place, but I couldn't. I won't be returning any time soon. Sorry! read more

Don't go here if you want a fade or a normal men's haircut. I went in to get a simple trim on the sides and back of my hair and walked out with a crooked mohawk. Worst haircut I've ever had in my life. Waste of $20. She didn't even ask me how short I wanted it or anything just started shaving away read more

First time I've ever been to Cuts Etc but it was an awesome experience. Unfortunately I forgot to ask the lovely lady that cut my hair her name but she had black hair with blue tips and she was great! read more

I came to this salon to get a perm. I arrived at Cuts Etc and was seated immediately without asking to see any pictures to get an idea of what I wanted. The hairstylist's name was Sue. She used curling rods instead of piggybacking which is the proper method. She charged me $175 not including tip because of the length of my hair supposedly. I feel completely ripped off and taken advantage of. Maybe perms just aren't her thing but DO NOT COME HERE FOR A PERM!!!! Or just have another stylist do it. read more

If it was possible to give zero stars, I would. I went in to get a shampoo and a haircut. If you don't mind having your ears continually scratched by her nails while she is washing your hair or having hot water dumped down your back because she hasn't mastered the fine art of shampooing, by all means, this place may be your shining star. I personally did not enjoy having my shirt blow-dried rather than my hair. She spent a good ten minutes trying to surreptitiously blowdry my shirt - when I arrived home five minutes later, it was still sopping wet. And now so was the seat cover in my car. She paid no attention when I was telling her what I wanted: shoulder length, with layers and bangs. I got shoulder length and had to remind her about the layers and bangs. Will NEVER go back there. The only nice thing I have to say about this entire experience was that the shampoo smelled really good. read more

Awful! the owner( I think) did a decent job on my sons hair cut the other lady should not be cutting hair. She was suppose to do a normal fade on my son & it is the worst hair cut I've ever seen!!! read more

Cuts Etc - Please save your $ and DO NOT GO HERE!! - Hair Salons Near Me - Cotati, California

Rude, Unfriendly, Unprofessional Service, Etc. Cuts Etc. is one of the worst hair salons in Sonoma County, CA. The women who work there are some of the most miserable, depressed, and unattractive people that I've ever seen in this type of setting. It's apparent that they hate their jobs and wish they had chosen better careers for themselves (like working in a toll booth). More importantly however, these women are very unskilled and unprofessional when it comes to cutting and styling a person's hair. Recently I went there to get my hair trimmed and it was an awful experience. I showed the woman who was cutting my hair a picture of how I wanted it to be cut. It was very simple. A short trim around my ears and the back of my head. But instead of listening and obeying my request she cut way more off than I had told her to cut. My hair became a mess! When I started to complain the woman became defensive and told me that I was a poor communicator and that it was my fault that my hair didn't turn out right. I was outraged! I obviously wouldn't recommend this salon to anyone! Save your time, energy, money, and hair by going someplace where the staff are friendly and skilled. read more

I dropped in yesterday to have my hair colored for the first time at Cuts Etc. It was a wonderful experience to have Sue color my hair. Happy with it and would recommend working with Sue to others. I'll be back for more when this color fades away. read more

Been coming here for over 15 years. Always receive the best service, colors, cuts and waxing. Salon is always clean and cheerful. All the stylists are professional and nice. read more

Great place to get my hair cut. Since they made the change in staff, the place has gotten so much better what a change removing one person can make. I am sorry that others had a bad experience earlier but now it is a great place. thanks so much read more

I came in for a haircut and they sat me immediately. Staff was very friendly and courteous. They are a small business in Cotati and I will be back to support them again, thank you for providing excellent customer service. read more

I got attitude when I walked in and asked about availability for a walk-in haircut. When I sat down and showed the woman the picture she said, "Dark picture but yeah." I don't know if she actually even looked at the cut because what I got wasn't even remotely close. She told me she couldn't make it look that way because "my hair is too fine." I've never had fine hair in my life, as it is naturally curly/wavy and has a lot of body to it. I told her I wanted shorter sideswept bangs that went to around my eyes. She chopped my bangs, and they look fine, but she also chopped that same bang-length around my whole head, leaving this "puff" of hair layering around my crown. When I asked her about it, she said, "Well yeah I have to blend it." Scared she would continue hacking away at me, I finally just said fine, paid her, and left. Needless to say, you're better off cutting your own hair than going here. read more

Been going there for around 5 years. Been through about 3 of the hair techs who have moved on. Usually one is my favorite and I always ask for her, but I've learned to trust that anyone the owner hires is gonna do ok for my needs. Wide range of skills. At different times I've had them keep my hair high and tight, and also longer styling with coloring. Everything's been fine. Ethnically diverse shop, which I like, but each to their own. Economical and conveniently located. Appointments or walk-ins. Not being a hair savant, I wouldn't know how to compare it with other places. read more