I've 3 haircuts at this location and Everytime it's turned out exactly like I wanted. I even asked a guy being trained to cut my hair because I trusted he would do a good job and he did. We had a great conversation too about Guerneville. He's a really cool person read more

Worst haircut of my life! This short style not only left one side totally different than the other but left bare parts near the top of my head. Stylist's ?? excuse was that I showed a photo of one side but not the other meaning no problem if they were different! Wow! No apology. I seldom do reviews but couldn't let this go without notice. The good news ... it'll grow out in time. Got caps! read more

The 2 times that I've gotten a haircut here have been from two of their employees. They were both friendly and personable but completely messed up my hair where parts were uneven, not symmetrical and even jagged. The back of my head looked like they tried to do a really poor taper where it looked close to a bull cut while the sides and front were flush. Wish I coulda gotten my money back but I'm just never going to go back there. Sports Clips hasn't done me wrong where I used to live so I'll probably go to one in my area. read more

I went in very clear about what I wanted -- face-framing angles that sat a couple of inches below my chin. I repeated this several times. On one side, the stylist did it correctly. On the other, she cut the front piece over four inches shorter than what I asked for, leaving me with blunt, uneven pieces that don't blend at all. When I complained, the explanation I got was that it was because of my curl pattern, but that doesn't make sense -- when the hair is pulled straight, it's still inches too short. That's not curls, that's a mistake. The "solution" offered was either to "correct" it (there isn't enough hair left to correct) or to come back for another haircut in 8 months once it grows out -- which is just ridiculous. I shouldn't have to wait almost a year to get the haircut I originally asked for. Bottom line: I left with a style I did not ask for, and no real accountability from the salon. read more

Another amazing hair cut! Brianna did great with Johnny and gave him the exact cut he wanted plus a little back to school bag with a nice comb and stuff! Great vibe positive place read more

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Don't bother checking in early online! The last three times I've went after checking in early and was made to wait after other people who were not checked in early or after me on the list. Today when checking in there were two customers ahead of me. When arriving at the location, customer A was not there but Customer B was. Customer B was taken care of first. By the time the next hair stylist was ready I had already been waiting inside for several minutes but customer A walked in just before they were ready and I was made to wait yet again. Won't be going back. Save up your money and go to a real barber!!! read more

I got a hair cut from Gregory, in Rohnert Park,and it is fantastic. He did exactly what I wanted. While he cut my hair we talked and he was fun and interesting. read more

Absolutely happy with my hair cut!! Walked in with no appointment, waited less than 10 mins Told the lady what I want and she did just that. Very friendly staff over all couldn't have went to a better for the price and experience. read more

Great Clips - Layered perfectly - Hair Salons Near Me - Rohnert Park, California

I've lost track of how many haircuts I've had at this parlor since I first discovered them by accident a few years ago. I needed a last-minute haircut for Christmas get-togethers... guess what, my regular hair parlor was packed and so were two or three other places I quickly drove to. But Great Clips said I'd have a reasonably short wait time so I tried it. (I'd never come here because I mentally lumped them in with all the other chain salons that offered low prices and mediocre haircuts. I've often had to argue with stylists to get the look I wanted, so I stuck with my regular place for many years.) It was my lucky day. Kitty listened carefully to my instructions, she knew exactly what I wanted, and she gave me a great military-style fade haircut which isn't always easy with my wavy, thinning hair. Plus I found out you can "get in line" at Great Clips ahead of time, with their free mobile app! It's a great time saver. Since then I've had my hair cut by many different folks at Rohnert Park Great Clips, and I was never once disappointed. Better yet, my wife likes the results too. Today Ally May cut my hair and once again, I got what I wanted for less than $25 including a nice tip. I hadn't realized that this Great Clips has been open for about a month now, what with the confusing Coronavirus situation. Today I went there and with the mobile app, my wait time was zero. Long story short, trying Rohnert Park Great Clips was a great move, I don't even consider going anywhere else nowadays. read more

Great Clips - A pre-COVID 19 example - Hair Salons Near Me - Rohnert Park, California

Made an appt. Waited an hour and a half just for them to remove me then tell me I have to wait another 2 hours.

I came in for a hair cut without an appointment about an hour before closing. After being put on the list I was seated as soon as it was my turn and got a good hair cut. The place was clean and the staff was friendly. Was told about the app and that it might be quicker to schedule ahead. I will go back if I'm in the area looking for a quick hair cut. read more

Took my son here today for a hair cut since he has school pictures this week, last minute and they had an opening. I do not remember the ladies name, but her names started with a J, she was absolutely amazing! Made myself and my son so comfortable. My son is super shy, but they talked the entire time! Great service and great environment! We will be back:) read more

Chopped my hair so bad in the back and there were hairs going all over the place of different lengths. Haircut was like 10 minutes and felt so rushed. Haircut was so bad. 2 years of growing read more

Great Clips - Hair Salons Near Me - Rohnert Park, California

Went in hoping for Trina. (She's been amazing in the past). No Trina. This is how my 4 year old's "straight across" cut came out. She wasn't wiggling. She wasn't moving. It was just a bad job at cut. read more

Great Clips - The morning after. - Hair Salons Near Me - Rohnert Park, California

I got my hair cut my by Tina today and it turned out fantastic!! shes absolutely amazing! definitely coming back!!

Not only did Jasmine do one of the worst chop jobs I've ever seen....her attitude and complete lack of care were beyond belief. A complete lack of skill on both accounts, the owner of this location seems to have no concerns for this either...STAY AWAY!!! read more

Ali did an amazing job on my son's fade post quarantine... super friendly and listened to his style wishes. We will be back!!!

Had the worst haircut I've ever had today!!!! The lady (women with blonde hair, maybe named kitty?) did not listen what I want even if she had done what I want there was still a major botched spot!!!! See picture!!! I was in tears!! When given gift card to pay for my boyfriend and my haircut she was trying to tell me I still owed $19 the manager had to come over and tell her that was my balance left on my card. On top of this when she shaved my side tons of white hair fell, as you Can I see I have her black hair and I'm also 20 and don't grow white hair. This is absolutely disgusting!!! Never getting my haircut by her ever again!! read more

Great Clips - Hair Salons Near Me - Rohnert Park, California

Excellent haircut thanks Ally I'll be back 4 show.She have me exactly what I wanted +.

Not gonna lie, I was a bit worried about coming in here after reading reviews and seeing photos. I've been here numerous times now with no issues, granted my hair cut is a really simple fade. So, yes I recommend coming in here for a fade. And I highly recommend checking in online (there's an app for that) I always check wait time and check in, get there when I get there and literally cut people "in-line" and the one time I forgot, I had to wait and see people come in after me and be seated before me, yep. If you're in a time crunch, or just don't want to sit around, check in online. And I often find coupons in the mail, which they accept (maybe take $1 off or something) expired coupons, so hold on to 'em! read more

Stay away from great clips in Rohnert park. I went to treat my sister to a haircut today, and an older woman with a red Bob cut named Kitty cut her hair. She wanted a slightly longer mohawk, to be worn down when it wasn't teased and hairsprayed up. Kitty cut her hair, we payed, we left. It looked fine at first due to the way it was flipped. When we got home and I really had a good look at it, I started to notice long tails hanging down the back, one side was a completely different length, it just looked awful, like a 5 year old hacked through it with safety scissors. I called and complained because my sister was in tears. Kitty agreed to "fix" the botched cut and refund the money. I insisted someone else would have to do it. Even though they agreed to "make it right" I couldn't let this go. I don't want anyone else to be subjected to this. So if you think you're going to save some money and get a "great" clip, don't. You'd be better off letting a dog with particularly sharp teeth chew on your hair for a while. read more

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Rohnert Park Great Clips gets a 0 star rating! I took my daughter there yesterday and then I took her back today because they severely messed up her hair and she has picture day tomorrow. When I brought her back the one that cut her hair which is supervisor named Sonia messed it up more. Then she proceeded to tell my daughter and me we need to get out there's nothing else we can do and pushed us out the door. I tried to get back in just get my purse that was sitting on chair and she said I'm not allowed and I said my purse is there and she proceeded to put her hands on me and shove me several times. My daughter finally got in and got my purse but this stupid woman named Sonia it's supposed to be a supervisor but she ran after me to catch up and proceeded to put her finger and hand about half an inch from my face and I told her to not do that and she pushed me again as I was trying to go to my car. She scared the hell out of my young daughter and she's lucky that I didn't call the police on her because this is unacceptable and she should never be a supervisor! read more

They should change their name to "Box of Chocolates" because you never know what you're going to get. It's just hair. It will grow back.

I have returned to Great Clips three times now -- and the problem that existed before seems to have been resolved. Great, friendly staff with clean equipment and tools. This is my go-to place again in Rohnert Park to get me hair cut each month. Especially like Trina, who offered to trim my eyebrow hair. read more

Let's start with the fact that I have been going to Great Clips for yeaaaaars... I came in wanting a haircut and I showed Ana the picture of the previous cut I got done there. She said "ok" and starting chopping INCHES off. I said shoulder length and my hair is now up to my ear...After cutting my hair, I was waiting for my boyfriend to finish up...and she came out with her tips. She stood there and counted them in front of another customer that could have been seated. He waited for another 10 minutes while she sat in the back doing whatever she was doing. Worst service ever! And there was a new guy that messed up a customers hair too. Horrible, horrible, HORRIBLE. I'm never going back. read more

I lived in Oregon for a year and paid $15 for a cut and style but knowing that Cali is more expensive I was fine with this place, $16 for a dry cut with no style. It's a walk in only business and I only waited 10 min but my cut lasted 5. I got 6 inches cut off and the lady cutting seriously pulled it back cut it and said I was done. No shaping it up or trimming up the other layers. I asked her questions and she couldn't answer them. She would just say "it's whatever you want." I can not remember her name but she was a Mexican lady. I'm gonna have to get it shaped up because the edges are so straight. I could have done the exact same thing at my house and I have no cosmetology training. I'd rather pay double the price and get someone who seems to know what they are doing. read more

Do NOT go here for a haircut especially if you have long hair! The wanna be haircutters or wanna be stylist who probably do not even have a real license should not be working on real people-practice on dummies...I feel like a dummy, went there for a "trim" and left with uneven cut into "layers" or whatever she thought was so fantastic on my long hair and "I think it looks perfect" haircut. She wouldn't talk to me unless I knew the hair terminology in her world nor an apology-just kept on with her incompetence on another sucker in the chair...And to her co-worker who I wasn't even talking to-stay out of it not your deal. I will be contacting the cosmetology board and the franchise owner of this facility about this incident. I had to go and professionally get my horrible "trim" fixed by a real stylist, thanks for nothing-I want a refund due to my nasty incompetent visit that I had at this facility. You know who you are, I didn't mention, your name you're welcome-find a different job! read more

If I could go lower, I would. Told a half hour, waited an hour before finally getting fed up and leaving. One person checks in online, then brings a family of 6 children, ages 4-8, who can't quite decide on what "style" they want. Only two people working then spent 20 minutes trying to figure out where a missing receipt was, all the while customers are waiting. Just to clarify, this occured at 6PM on 1/15/19. Hopefully those involved are counseled. read more

I love going to this one. There is a coupe of lady's that do amazing job. There is one lady she is horrible. Don't know how she is still there. She can't cut hair straight. I have asked not to have her. Inlet her touch my daughters hair. Thinking she maybe got better. Nope!! My daughters bangs are uneven ... the blonde lady with glasses. Short blonde hair old lady. Horrible !!! read more

The experience with the extremely rude, unprofessional women at this location was ridiculous. They destroyed my sons hair the day before Xmas eve. & stated they were happy & glad to take my money & make me pay for the most awful haircut that they know they did to my teen son. I asked the lady if there was a coupon I could use. She was rude as soon as she opened her mouth. She blamed my son for screwing up his hair. She said he could sit in her chair to fix it. He did not want to get back in the electric chair again for them to ruin even more. The women also refused to social distance & got about 1 foot away from me about to put her hands on me. Yes I was extremely irate when she came at with an attitude as soon as I walked in the door. They clearly have no customer service, whatsoever. The women that work there are very horrible people. Unfortunately, I did not get their names. Bottom line, if you do not know how to cut hair when it is specified what was to be done. Just admit you don't know how or can't do it. I should never have had to pay for them destroying his hair. That is so wrong. I literally wanted to give them a chance. Never again. & I DO NOT recommend them to anyone. read more

I've been getting my haircut here for two years and only once they got my simple haircut right. I only get a haircut 2-3 times a year so I have tolerance for bad haircut. A bad haircut here for me is like break-in period, I get the desired length that I want after a few weeks. When you tell them to not go cutting much on sides they cut anyway that I ended with a military clean cut instead of my desired short modern caesar cut/ styled to messy look. There are times I just wish for a shiny bald look. Oh! and showing an image of your desired haircut doesn't work. A simple haircut like that takes them 15 min. and no quality cut nor a hot towel after. I guess this is a $15 for 15 min. promo I'm getting. Go to Supercuts Raileys, $5 more but you get a quality haircut experience. read more

Ana and the crew here have been cutting my hair for years always amazing and friendly!

Came in on a whim not knowing what to expect. Happy to say Alison gave me the best haircut of my life! She was very accommodating considering the covid19 regulations. She is now my go to stylist, all the stylist seem very friendly as well. Really recommend this place. read more

Jazmine is an awesome stylist and I highly recommend her to anyone wanting a fun and fresh haircut. She was super friendly and had tons of great energy. Not only did she take into account my preferences, she was very creative and gave me a great haircut. I will definitely be coming back. I would recommend Jazmine at great clips to anyone looking for a great haircut at an awesome price. read more

Priscilla and Trina have both cut my hair and Ive never been disappointed! Both very nice ladies!

Anna is excellent! Fantastic that I can check in with the phone app to avoid waiting. Great price too.

The worst place ever. Don't go here!!! So unprofessional! After asking for what I wanted, trim off dead ends, feather blend the front and all frizz cut off. The inexperienced stylist cut one side way, way shorter than the other, than what I asked for. She asked the Mgr to come over when I voiced my concern that she may be confused as to what I wanted. The Manager/owner proceeded to tell me what could and couldn't happen to fix the unevenness. I was unhappy with how short the one side was and voiced that I would like her to please fix it and even out both sides. I didn't appreciate the loud way this Mgr was aggressively speaking to me and trying to humiliate me in front of everyone as the whole salon could now hear our conversation. Her stylist seemed very, very inexperienced. I was not rude and only asked for it to be fixed.. The Mgr refused to fix my hair and told me too bad she wouldn't fix the unevenness, and said "Get the fuck out, too bad, you need to go somewhere else to have them fix it, this is my shop". As I was leaving, on the way out, her blonde, tattooed stylist said " Get the fuck out, figure out what you want bitch" This Owner has zero customer service skills when a customer is unhappy and her stylist made a mustake and her rude tatted employee should be fired for speaking to a customer that way! Great Clips Corporate should discipline her and her staff member. Great Clips...is this how you allow your franchisees to treat customers? Do not go here or bring your children here. People waiting overheard how they treated me. They are unprofessional, rude and were a disgrace to stylists everywhere! read more

Priscilla and Ana are consistent and do a great job. Every now and then I go in even when they're not there and I typically regret that decision. Also prices seem to keep rising, best to wait for the coupon to come in the mail. read more

Definitely hit or miss. I've gotten some great haircuts there but recently got my hair cut from a girl named Ashley and she did an absolute horrible job. I'll stick to the great clips on Sonoma Mountain Parkway in Petaluma. I've never gotten a bad haircut there. read more

I called Great Clips just to make sure that they would be able to cut my 14 year old daughter's hair as she's deaf without her Cochlear Implants in place. The person I spoke to on the phone (Brittany) assured me that it would be fine. When we arrived about 20 minutes later a woman (not Brittany) said she would be cutting her hair and I went over the type of cut, just a simple A-line. Shortly after this woman started cutting it was obvious that she was confused as to how to proceed and one of the other stylists came over to assist. Soon, another, older woman stepped in and proceeded "hold school" and finish the cut. Twice she started to let the first stylist back but changed her mind. The older woman seemed more experienced and apologized for the issues asking if she should part it in the middle and said the cuts are extremely difficult. As she said she was finished and removed the drape I could see that my daughter's hair was lopsided and had lines and clumps of longer hair. It is truly the worst hair cut I have ever seen! I quickly paid, left and immediately came home to find a real hair salon to fix this mess. I left a message with the corporate office and followed up with an email. We have found a salon to fix it tomorrow morning but I am so angry and disappointed with Great Clips! I can't believe this happened! How do these people get licensed to cut hair? Be sure to see the photos I have posted! read more

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