As a college student, do not go here. I got a haircut here that was meant to just be removing split…read moreends, I've never had a problem here until this. Over three inches were taken off and the stylist didn't blend anything, giving me extremely choppy uneven hair. The receptionist said they would refund me, but after three days they decided they were not going to do that, whilst insinuating I was not telling the truth about the haircut. I offered to send them pictures, they declined. 65$ haircut not including tip, and now I will have to pay even more money somewhere else to fix it. Mind you they did offer to let the same stylist try to fix my hair, but after being originally told I would get a refund, and then told they never said such a thing, I decided not to trust them with any more of my time and

Avery is fantastic, a miracle worker! I had a highlight done and it turned out beautifully. The…read moresalon is clean and the staff is friendly.

Very Nice Place for a haircut. This was my first visit and will return for my next haircut…read more Thanks.

love the hair cut! will recommend to others. friendly staff and affordable prices! I will return…read morefor another hair cut!

I started seeing Carol Kelly at Upper Cuts and she is the first one to cut my hair the way I wanted…read moreit. She also did an awesome job with putting highlights in my hair. I am a brunette with short wavy curly hair. Carol really takes her time to listen to you and to do your hair. She used a razor (which has a wavy edge) to cut my hair. It really helped to bring out the individual waves/curls. I also say wavy/curly hair as it is not tight curls. But with the right cut it helps bring the curls out. I wanted a cut to where I did not have to be a professional to style my hair at home. I do not like to spend a lot of time with my hair and Carol made that possible. All I have to do now is wash my hair and maybe put a tiny bit of curl product in and either scrunch it or pull it over in the front and I have a beautiful style. I am 69 and this is the very first time anyone has ever cut my hair to where it really accentuates my facial features. If you had a bad experience there, I would recommend to try them once again. When you are dealing with someone, always repeat and make sure they know what you want. That is one thing I have finally learned after all the cuts (among many other things) in my 69 years of life. Make sure they know what you want and that they take the time to hear what you want. Sometimes people are in a hurry, but just need to be reminded in a kind way to slow down by letting them know you want to make sure the two of you are on the same wave length. I am sorry anyone may have had any unwanted experience here, as that is not mine. One person there wears hearing aids and so she misses some of the conversation. She is a sweetheart, but sometimes people are short with her and she misses out because of it. But, I can tell you she will do her best to get the cut that works with what you want. I have only gone here twice, but I know that if i don't get the exact thing I want the first time, by working with the stylist there I will get what I want. Sometimes people have some hardships going on and it is well worth our time to extend grace to them. Then after a few tries either try another stylist there or move on. Carol Kelly is my go to person for my hair now. Thank you Carol, you are not just a high end stylist, you are a highly sweet, patient kind person! Cathy D.

I have never been to this salon but we were looking for someone who could cut and style hair just…read morebefore family pictures on a Sunday. The woman scheduled an appointment with me for tomorrow (which was Sunday) and told me she could cut two boys haircuts in an hour. We showed up the next day at our scheduled time and it was dark with a closed sign. We left a voicemail and got a call back the next day. Same woman said they weren't open Sunday and it was a mistake. Very abrupt and rushed. No apology. Will not be going here. Very disappointed as we couldn't get cuts before our pictures as planned. Poor organization and communication.

My boys have their haircut with Amy. They love her and they always leave happy! Lauren works magic…read moreon women's cuts and colors! I have been coming to this salon for over 10 years.

I highly recommend this salon! Diane has done my hair for a number of years. She is a skilled…read moreclinician and a very pleasant person. I get my hair colored, highlighted & styled. I always leave happy and feeling pretty. Lauren is another stylist there that I have used in Diane's absence who did a very good job also. Lauren also does great manicures & pedicures while you sit in a relaxing massage chair.

Let me start with location. This place is located in a small room inside the bowels of a fitness…read morecenter, not far from the men's locker room. On the website a men's haircut is listed at $28. That seemed reasonable assuming they had talented and capable stylists. In fact, Grand River Barber Co, a local competitor, has several incredibly talented barbers that charge $28 because of demand. I got a basic men's cut, expecting to be charged $28, and they charged me $49. That's a 75% increase! After getting taken advantage of, I emailed the owner, only to be insulted and told I should have expected to pay that much. This place takes advantage of their customers.

My Honest Opinion Initially I gave heat salon 3/5 stars. It…read moreis a small salon, previously a blow dry bar, attached to my health club, very convenient for me. However, the owner told me that if I did not give a better rating that she would not do my hair. So I raised the rating, but I ALWAYS felt guilty for lying to soothe her ego and for my ease. Is Heat a 5/5 salon like David Mallett of New York? Absolutely not. As far as the local Lansing area goes? I would say Douglas J would get my best vote. Heat Salon is convenient for members at The M.A.C., not up-to-date on its website and pretty good. I would give it a 3/5, but being coerced by a hairdresser is so weird, I've got to drop it down a half a point 2.5/5

I have had Tammy G as my stylist for about 20 years. She's pleasant accommodating and highly…read moreskilled in her profession. I highly recommend her.

Awesome staff and friendly people who help with hair and nails are very friendly Jhon is very niceread more

Worst pedicure I've ever gotten. I could have gotten a better pedicure at a 12-year-old slumber…read moreparty. I should have asked for a refund. My nails are uneven and the polish is inconsistent. All of my nails are missing polish on the sides, and my cuticles are still very much intact. Just because you CAN offer pedicures, doesn't mean you SHOULD!

New place In Eastwood is beautiful! I love the location and excellent service I've always received…read moregoing there! I adore my hair stylist Lisa, I come in with an idea and she knocks it out of the park! I always revive compliments on my hair and refer Lisa at Panopoulos salon every time!

Deanna does a great job.. especially on short cuts . I highly recommend Blades. You won't regret…read moreit ..

Deanna was great! She scheduled my haircut for the day after I called and was very personable and…read moreprofessional. I'll be back!