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Cutting Crew

2.7 (7 reviews)
Closed • 9:00 am - 5:00 pm

Services - Cutting Crew

Applying hair extensions

Bridal hair services

Chemical treatment

Color only

Cut and color

Cutting Crew Photos

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8 years ago

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4 years ago

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9 years ago

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Creative Twist Salon

Creative Twist Salon

3.7(6 reviews)
2.1 mi
•$$$

Jerry does not listen to his customers. Cut my hair the way HE wanted it to be cut. He then…read more'styled' my hair crimpy/curly, which I said I do not style my hair as. When I commented that it was shorter than I wanted it, he dismissed my concern by pointing out that it's only short because it was curly. When does a stylist not blowdry the hair to show the cut?? I left the salon holding back tears. When I came home I straightened my hair to get a look at the cut. Confirming what I had said, it was entirely too short- MUCH shorter than was discussed. I decided I needed to call and address my concerns- wanting no more than an apology and just to feel heard- instead I was gaslighted, he was literally saying I told him things that he was the one to actually say to me!- He essentially blamed me for my own bad haircut and overall had my concerns dismissed and once again minimized. His only solution was to cut it shorter- demonstrating how little he was listening to my complaint- because my complaint was that he chopped off all of my hair- why would I want to go shorter?! Next time, just apologize to the customer for any misunderstandings and try and find a way to move forward. Deceptive practice and just awful customer service.

Great experience! Erika did my cut and color, and everything was perfect. She was fun and funny,…read morehad great ideas, and made my hair perfect with my vague and not helpful descriptions. I trusted her judgement for the color and cut, and I am so glad I did. I love it!! I found the salon clean and comfortable, and the products they use make my hair feel and smell great. You can make and change appointments online, and they text you reminders so you don't forget. It's really easy to use, which I appreciate. They even took my SpaFinder gift card, which like no one else does! I almost never go back to a salon more than once, but I definitely will go back!!!

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Creative Twist Salon
Creative Twist Salon
Creative Twist Salon

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Cutting Crew - hair - Updated June 2026

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