1. Cutting Edge Design

    1. Cutting Edge Design

    0

    Mukilteo, WA

    Cutting Edge Design

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Cutting Edge Design

    Home network installation

    Component automation

    Home system automation

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    Smart PNW

    Smart PNW

    5.0
    (24 reviews)

    We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

    These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

    Qnorthwest

    Qnorthwest

    4.9
    (24 reviews)

    Great experience top to bottom. It all started with Patricia writing back to my initial request for…read morea quote. She was very responsive and emailed me all the details of who was coming to my house for the estimate. Jack came to our house and by this time we had 3 other folks come by. Jack was professional and told us what we needed to do baseline and what he recommended. He worked within our budget and needs and was amazing to work with. Day of install Jack, Joe and True came to the house and started work. All great and friendly. Did all the work needed in one day. Would highly recommend the fine folks at QNorthwest!

    I would give Qnorthwest more than 5 stars if I could!…read more We had a very positive experience from the moment I reached out to Qnorthwest (via Yelp) to the completion of our project. Patricia responded in a very timely manner to my inquiry, and had Jack scheduled to come out for an estimate pretty quickly. Jack was prompt, to the minute, the day of our scheduled estimate - that speaks volumes because contractors typically give you a large timeframe of their arrival, and you end up waiting around for hours wondering when they would show up. Jack is super personable and gave his professional opinion on the camera/light installation we wanted done around the outside of our house. When we got our first quote, we did go back and forth via email a few times to finalize the scope of the work we wanted done for the budget we had. When we came to an agreement, a day and time was scheduled for Jack to come out with a colleague. When that day came, Seattle had a snow day with icy roads, and therefore Jack wasn't able to come at the scheduled 8am time. Patricia attempted reaching us very early in the morning to inform us of Jack's delay. When I didn't respond to her first few text messages to acknowledge the delay, she found another way to get a hold of my husband. To me, that is dedication and putting the customer first - she didn't want us to be waiting around wondering where Jack was. I consider that excellent customer service! The start time ended up only being a 2 hour delay, and Jack showed up promptly again. He and his colleague, True (sp?), completed the project within 2-3 hours. They went above and beyond, spending time to help us label our entire circuit breaker box. This was certainly not expected, but extremely appreciated! We would absolutely hire Qnorthwest/Jack again for any additional electrical work. The cost was reasonable but the work and experience was exceptional. Thank you!

    Olson's Hi Fi

    Olson's Hi Fi

    4.4
    (14 reviews)

    I asked for help. Olson's asked me not to write a review…read more I've had a very strange and poor customer experience with Ben Olson and Sam of Olson's Hi-Fi. This review was written without anger or exaggeration. I wish I could have read a similar review before engaging this company, as I would NEVER have asked them into my home. I called Ben because I moved from a 600sqft apartment to a house with a large Great Room, and didn't understand why my 10" subwoofer (MartinLogan Dynamo 800x) sounded weird. I didn't know you pick a sub based on the size of the room it's pressurizing, not by model. All I needed was to upgrade to paired ML Dynamo 12s and have them delivered and set up - an easy $3.5k sale. Ben knew the size of my room, but came over to diagnose the "sound issue". I thought he was going to bring a laptop and mic, equipment to test the room's acoustics, etc. He didn't. What followed was consistently unprofessional behavior and boundary issues, a lack of understanding about the equipment he sells, undertrained employees who require payment regardless of outcome, fear-based upselling, and a lot of wasted time. Ben came over 3 times for 7 hours total, Sam was here for 4 hours, and neither succeeded in proper setup. From minute one, Ben spent more time talking about his 'spiritual journey' than about audio. Look, he thinks he's a nice guy, so I chatted along to be polite, but he would NOT take a hint. Ben repeatedly pushed me to become part of his social circle, asked irrelevant (and invasive) personal questions, and later asked me twice to hang out with him. (I declined.) He insisted on taking my old sub to consign without discussing financials or giving me a receipt - I asked multiple times before I received an amateurish version lacking terms or the sub's serial number. (I eventually had it returned.) He promised free installation "as a favor" because 'he liked me', which he seemed to take as permission to work only at his convenience. Later, he gave out my contact info without my consent. (Admittedly, his intentions here were good; still a privacy violation). Ben also made a big deal about giving me 15% off, making it seem like a special just-for-you discount, but I soon found the subs were marked down the same on ML's own site. Why the subterfuge? One bright spot is he left me a loaner 12" while ordering my subs. That was helpful. When I finally asked Ben to let me pay for a tech, he raised his stated install rate by 40%. I asked if he had misspoken, and he agreed to honor their "old rate". (Ben said $250 flat on 2/16, and $175/hr with a 2h min [$350+] on 3/11... 2 days after I turned down his invitation to a jazz show. Coincidence, or was he mad I wouldn't be his friend?) I did end up paying his tech Sam to come out. Sam told me my setup would never sound right, that it was "underpowered", my front speakers were "power hungry", and later said I'd need $8,000 in upgrades for it to sound good. I have run this setup for six years with no issues whatsoever, thoroughly loving the audio quality - only the subwoofer needed to be upgraded, and they have external power. I also clearly told him everything already sounded perfect in the new house except for the deep bass, but he ignored that. Sam blamed the material construction of my house, the crawlspace, the closets, and the carpet for the problems. I did pay the $250 he required 'for his time' before he would release my 800x, but everything was the same when he left as when he arrived. (Sam asked for personal payment instead of sending a shop invoice - I asked why, and he said Ben thought I wouldn't pay. Insulting, and an irregular business practice that lacks a paper trail.) And then Sam asked me not to write a review. (I declined.) The ONLY problem was the subs were not broken in. Now that I've heard the difference, it's obvious. It can be heard when a subwoofer's suspension is restricting the cone's movement - the deep bass is less powerful and less smooth - just like it's possible to hear when a tweeter's clarity is muffled by dust. Why couldn't these "experts" hear that? Why didn't they suggest I let the subs break in before making a decision on new equipment or fearing my room's acoustics were uncorrectable? Sam did mention the break-in period, but only once, as an aside, and otherwise repeatedly tried to scare me into spending more with Olson's. I got my system to sound perfect on my own by going against everything Ben and Sam suggested. Ben got the hardware correct. All their other settings - room correction, volume, crossover, cabling - were wildly incorrect. Ben treats customers as captive audiences for his personal life stories rather than clients paying for expertise. Neither understands what they're hearing when they configure an audio system. It baffles me that their other reviews are positive... or maybe the others like me were also asked not to write reviews. (I anticipate an unprofessional response.) Please do not trust this business.

    I have been researching KEF speaker models and own a pair of LS50 Wireless IIs that sound stellar,…read morework flawlessly (though do need to be directly connected to ethernet hardwired for maximum highres via streaming if not using a connected DAC/Streamer FYI), and look beautiful. They took the audio world by storm a few years back and after intense comparison research I bought a pair with matching stands in red - so cool. I searched for Hi-Fi in the greater Seattle/Bellevue looking for the new KEF LS60 60th anniversary speaker model and found Olson's Hi-Fi in Lynnwood WA. For me, having been familiar with Hi-Fi locations in Bellevue and Seattle since the early 70s, Olson's Hi-Fi looked like an unknown gem. I decided to visit for a listen on the drive back from Olympia the Monday after Easter. Olson's is tucked away in their amazing showroom on North Aurora/Highway 99. They specialize in audiophile stereo, mid level and highenbd systems, muscial reproduction platforms/technology, and complete ARV home theatre/cinema systems and installation. There was so much more there than I expected, with an incredible selection of demo systems to experience and hear in person. Everything there was a delight, The brands, the systems, the platforms, the cinema room and above all Ben and Dom. I had a blast listening to my some of my favorite music and sharing my knowledge about the art and science of the audiophile journey. The cinema room is incredible. Ben's detailed knowledge, passion, and expertise was a joy to experience along with his home cinema system design and installation expertise outlines - he made it so enjoyable and explained his approach - the sound of his systems speak for themselves. He and Dom are so fun to talk to! I will be designing my next system(s). with the team and incorporating Roon, Plex, Qobuz, and KEF to name a few of my next systems elements. Olson's is both the destination and journey for stellar home multi media. I can't wait for my first delivery.

    Cutting Edge Design - homenetworkinstall - Updated July 2026

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