I took my parts to CEI on December 3. I was provided a quote in the amount of. $1,820.00 and told the parts were estimated to be ready by the end of the year, December 31, 2020. On 01/20/2021, having surpassed the estimated completion date by nearly double I asked for a firm completion date. Solomon all but actually stated my job kept being bumped for more lucrative jobs, "competing priorities" I think it's how he put it. I showed up on 01/27, as told, to get my parts at 3:50 pm & no one in the facility knew what I was talking about. We found my order, still on the racks, not wrapped and in no way ready for transport. I immediately emailed Solomon at CEI/VP and shared my concerns. The response I received stated: your parts are in final quality review, would you like the parts done on time or correctly? Well, color me a fool, but both really!! Is that odd? Would receiving your steak dinner two hours after ordering be upsetting, even if it was done right? I suggested an adjustment to the bill was in order for the repeated failures on the part of CEI/VP. CEI/VP agreed and re-developed the price quote by more than double from $1800.00 to $3,514.96! NO JOKE, AFTER COMPLAINING AND ASKING FOR AN ADJUSTMENT THEY AGREED BY INCREASING THE AMOUNT DUE!!! CEI/VP then reduced the price to $2,070 for a net increase of 250.00 after I voiced my complaint. But it gets better! I finally get my parts home. And begin unwrapping and inspecting them. Remember above when Ariel asked if I wanted the parts done on time or correctly? Haha! Wrong on both accounts!!! I get back to the house, unwrap the parts and neither the front nor rear fender has any paint, primer or coating on the underside, just bare raw metal!!! Neither done on time, nor correctly, or even within budget! This makes me really laugh at the email when they speak to going through final quality review! By whom? A blind man with no hands? I called and spoke with Solomon. He claims motorcycles don't come from the factory painted on the underside, they use an "undercoating". Interesting because I personally took this fenders down to bare metal myself, and they were painted. Further, while I can see why an undercoating vs. paint may make sense on some applications, my front fender floats above the front tire, with four bolts afixing it to the forks. When you look through the forks you see the underside of the fender mounting tabs which are an ugly matt black rather than professional looking paint. Even better however, is when I return to pick up the fenders you can actually and quite literally see metal through the thin veneer they sprayed over it, nor did they tape it, so there is a pronounced, uneven and unfinished look to them now. I have a lot more parts to get powder coated. Imagine the difference in review had Solomon simply apologized and offered me 10-15% off my next job? I'd have been happy, I'd have returned with more work and I would have shared my positive experience with my extensive network of friends, family and aquaintances. As a result CEI/VP would have made more money. Instead, CEI/VP would rather hold my parts hostage for more than the agreed upon price after double the reported completion time with the work being poorly and incorrectly done. I am utterly convinced your experience will be the same should you choose to use this company, but don't say no one warned you... read more

Cutting Edge Illusions - After two days in quality review by the head painter no one noticed no paint on the fenders as was done on the tank. - Auto Customization Near Me - Eugene, Oregon

My 2016 Surveyor travel trailer had the paint fade on the front cap within 2 years. I was expecting repairs to be very expensive. It was not!! Plus I got to do a little something different on the front to make it my own. No reason to advertise for a trailer company that can't make their paint last more then 2 years. Cutting Edge Illusions made my trailer look great again for far less that I thought it was going to be. It only took them a week to have it back to me too. I recommend!!! read more

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I am very impressed with cutting edge! I sent my motorcycle tins to them from California to Oregon for painting. Their customer service has been awesome, the staff spent many hours on the phone working through details on the design. The paint done by mike is in my opinion the best I have ever seen. They will get my service again! Thanks CEI for a phenomenal paint job! Paul read more

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These guys are the pros who know! You will always get the best service at the lowest price. Solomon has saved me $100's of dollars versus the competition, and the job was typically finished within 24 hours read more

My opinion is mixed... Years ago, they did a phenomenal job on my Harley tins! Recently, I sent in a gas cap to be painted black with white circles. The white circle turned out mediocre at best. When I advised of my dislike, I was told would need another $85 to fix. $250 gas cap job now even more since their tech put in the hours already. For that money, the piece should be flawless or close to! When I just wanted to cancel and take my losses - they keep my deposit and cap, I was threatened with collections! So I reluctantly agreed to all black. So the moral is if it goes well and you are completely happy, you are good. Don't have any issues or you are s****ed. read more

DO NOT USE CUTTING EDGE ILLUSIONS. I requested an image from their website that they advertised. Told the owner directly multiple times extremely clearly that I wanted the same exact image on my tank and he said that they could do that no problem. This is how it turned out. I asked the owner why it was so different and his response was "our designs are meant to be one of a kind." He did not tell me that it would look differently, I saw that it turned out to be a completely different image. Not only did it turn out different, it is very poor work. The lines are not straight, the paint is chipped on every tooth. There are paint splatters all over my tank. The owner also charged me an extra $200 than he quoted me initially. I asked for a discount because it turned out so differently and his response was "I can remove the image and send you back your tank at no cost." He was absolutely no help and very confrontational when I was extremely nice. So I paid $200 extra for an image that was never approved by me and it was a terribly done job. DO NOT USE CUTTING EDGE ILLUSIONS THEY WILL SCREW YOU OVER IN EVERY WAY POSSIBLE. read more

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