Great coffee, friendly staff and owner. Pastries are also delicious, highly recommended!read more

This is a cute little coffee shop within minutes to Dixie highway. Since I love to explore local…read moreshops and do business with local shops, I instantly fell in love with this place. Their pricing is in the average range and their staff and customer service was amazing. They have great options. I am not sure if they have vegan options. I missed looking for that. They have nice little multiple spaces to sit and drink coffee or you can take out too. I especially loved their Pistachio tea cake. It was delish!!!!! This is a great coffee place and if I ever visit Florence, I will go back again. They are family friendly and business casual. They have parking right in front of their shop.

The Grand Cafe is now Bistro 737 and it is an in-house restaurant of the Hilton Hotel on Turfway…read moreRd. http://www3.hilton.com/en/hotels/kentucky/hilton-cincinnati-airport-CVGCHHF/dining/index.html http://www.yelp.com/biz/bistro-737-florence The former Grand Cafe, Bistro 737, has a nice cathedral ceiling dining room.

I got there about 6:30 on a weeknight. I was the only customer in the restaurant, though there…read morewere three or four in the bar. Service was acceptable but the salmon overcooked and dry. I would not expect that from a restaurant of this caliber and price range.

I had been wanting to come here for a while! They have all the trendy snacks. My kids got the…read morecereal. They have huge portions. I wish they made a smaller size option. The rolled ice cream was something I had tried before. I never thought about it but tis super sweet and I think the extra sugar helps them get a creamier texture. I got the bingsu. Again only giant portions. The texture was crazy. It's not super sweet and the toppings are fun but there wasn't enough. It's was fun but not an all the time thing.

My first visit was amazing!!!!! I was so impressed with the texture, and how the rolled ice cream…read morewas not too sweet. Matthew helped pick out the perfect flavor, Pick Up Lime. Wow!! Friendly service and great mid afternoon treat!

Ambiente muy confortable y atención muy amable del personal sus panes deliciosos así como sus…read moredesayunos, precios razonables

This place is adorable! It was busy but not overcrowded and the staff kept the line moving…read more Everything was super aesthetically pleasing and it would be great for a girls coffee date. We got an iced chai and three of the best chocolate chip cookies that were slightly warm and melty. We will definitely be back!

Did a mobile order to pick up inside. Order was ready when they said it would be. Store was clean…read moreand staff were friendly enough.

Rude staff, wrong order. Staff argued that the missing order they read themselves and put into to…read morethe system was somehow my fault.

I am not sure I have ever been anywhere friendlier than this place!! I have been to other locations…read moreand brought my folks to this one. They weee so friendly and it was so pleasant! We had coffee (love the maple tap coffee). We had the Five & dime, extreme biscuits & gravy, I tried the smashed browns (excellent) and the manager even handed us complimentary ?? Some kind of cinnamon biscuit drizzled in icing?? Wow! This place is brim full of soul and heart!!

I've had two very different experiences with this restaurant -- one solid, one frustrating -- which…read moreaverages out to mediocre at best. My first visit was a takeout order of breakfast tacos that were pretty tasty. Based on that, I was hopeful for a good dine-in experience when I stopped by again recently with my mom for a late breakfast. This is a counter-service spot where you order at the register, grab a number, and seat yourself while they bring the food out. We arrived around 10 AM and it was packed. Despite the crowd, the line moved quickly, but that's where the efficiency ended. Most of the open tables were dirty, so we had to clean one ourselves with napkins. Not ideal. Then came the confusion around drinks. We never received cups after ordering -- despite asking three separate times. First, we were told the cups would come out with our food. When they didn't, we asked the food runner, who said he'd check on it but just disappeared into the kitchen. Finally, we had to go back to the counter a third time just to get cups for the fountain machine. That's a lot of back and forth for something basic. When the food finally arrived, it was lukewarm at best. I ordered two bacon breakfast tacos and a side of smashed potatoes. The tortillas were so hard they were practically inedible -- I ended up tearing pieces off and eating just the egg, bacon, and cheese filling. The potatoes were bland and also cold, like they'd been sitting out too long. It's disappointing because my first experience was solid. I'm hoping this was just an off day, but for nearly $40, this meal didn't feel worth it. The staff seemed overwhelmed and stretched thin, with just a handful of employees trying to juggle too many tasks during a rush. Cleanliness, service, and food temperature all suffered as a result. For now, this location won't be high on my list to return to. There are better breakfast spots in town that don't come with this much hassle.

Wow - I did a mobile order at 11:45 am and sat in drive thru…read moreline for over 20 minutes to get simple coffee. My coffee wasn't even hot anymore. No comment from staff. I guess I will try the new 7Bs I can see being built across the street.

Employees are always cheerful and prompt! No dine in service offered like most Biggby places I've…read morebeen to, but you can still get anything you'd usually order at any other of their locations. My order is always correct. I honestly have zero complaints. I definitely recommend this drive thru only Biggby location.

I'm not a coffee drinker but Bigby has more to offer!! I love to get their frozen hot chocolate…read more(yes I realize those are two opposites haha). I also enjoy their refreshers though I don't get those often because they tend to have a lot of caffeine but are definitely tasty. I also love their bagels and "bragels" (think a breakfast sandwich on a bagel but add cream cheese). Be sure to check this place out!

Love many flavors of the Lattes! Love the seasonal maple waffle egg and cheese breakfast sandwich…read morejust wish it wasn't just seasonal. Service is always nice plus fast. Atmosphere is light & pleasant.