Sat in the drive thru for 5 minutes completely ignored while the cashier sat there on the phone,…read morebefore I finally drove off to go inside. I'm still standing in line waiting for two clients in front of me. It's not even busy, but because they're taking their sweet time and don't have a second pharmacist, there's now two more people in line behind me. (Line 5 deep now and still no second pharmacist) I'll be picking up my meds at Target moving forward. Horrible service.

Absolutely disgusting service in the pharmacy! 14 people in front of me and only 1 pharmacist? I…read moreWILL NEVER GO HERE AGAIN! I had to use them because Jonathan's Pharmacy in Apple Valley was closed on a Sunday. Stay away from this horrible customer service here!

I recently picked up a prescription and after taking meds mistakenly thought, that I didn't receive…read morethe whole quantity. However, Pharmacist Kelly was kind enough to check camera. Turns out I did receive the proper quantity. As a courtesy, she still replaced the quantity I thought was missing. The gentleman up front with glasses was also very kind. I wish I had got his name. He's always working hard. Thank you for your wonderful customer service Walgreens Staff!!!

The photo is just one of several displays how poor the service is here…read more I've had a medication on hold for over a week. I have now retired calling several times over four days and I have yet to talk to anyone other then they answer, say please hold send then never v come back to the phone. As in never. So my delayed medication still isn't filled. Then we have the issues trying to transfer my medication's from Walmart. They told me at Walgreens to use the app on the phone, so I have. That has been three weeks now and all I have done is resubmit at least half a dozen times and still not one medication has been transferred over. It seems that not only does the Walgreen app not function correctly but their employees do not even care about their customers getting their prescriptions in a timely manner that probably or for health reasons. Sounds like they might be in the wrong line of work it maybe Walgreens should do a complete overhaul of their staffing.

WASTE OF MY TIME. I scheduled an appointment to get my Covid and Flu Shots and was turned away…read morebecause I had Kaiser coverage. I spend 20 minutes the day before completing the intake questionnaire which I stated I had Kaiser coverage yet it allowed me to complete an appointment request. What a huge disappointment after getting ready for the appointment and then driving all the way there only to find out what could have been avoided if the system worked properly. When I arrived, the clerk took 10 mins to figure it out only to turn me away. She offered no apologies just said they can't help me because I had Kaiser. The only reason I considered going there was because I received a text offering for a scoop of ice cream while I was getting my shots. Needless to say, I blocked them from receiving any further texts from them ever again. They're the next business to go under soon and rightfully so because they do not value plain old CUSTOMER SERVICE.

Needed a prescription filled quickly for my child. prescription was confirmed received by 10am…read more They could not give me a time that it would be ready and I had not heard from them all day so I called again a few minutes before 6. They told me yea it was ready but they're closing. I get here at their opening time the very next day and they are late to open. Terrible work ethic. If you serve customers at 8, you need to be here earlier to prepare for them.

We only go here for the ice cream but other than that it seems like it's a fine store. Very quiet…read moreand employees are nice as well.

I prefer Walgreens, though Rite Aid is a bit bigger and I still like it more than CVS…read more Prices are about the same at all 3, really depends on the specials. This location is pretty clean, well staffed and plenty of parking. I had heard that Rite Aid has Ice Cream but never considered until my son was very excited about the ice cream counter. Just under $3 for a double scoop, animal cookie flavor for the kid and malted milk chocolate for me. I was suprised just how good both flavors were, rich, creamy, the cone sucked, but the ice cream really is not bad, will have to keep Rite Aid in mind from now on should the need for sugar hit and nothing else better is in the area.

Very personable. they baked me out of a hard to find prescription and had it ready at 5:55 pm just…read moreminutes before closing time. That eon me over and I've been a customer for 3 years now.

Updates included- Horrible customer service! Had my prescription sent here and because it's a…read morecontrolled prescription and it's my only prescription and they refused to fill it. But not only did they refuse to fill it, they did not inform me that they were refusing to fill it. (Doctor sent it over a MONTH earlier) It took me calling on the day of pick up (Friday) to find this out and then I had to scramble to try to get it changed to a different pharmacy to get it filled and so I went two days without my medication. *(Actually 3 days since the doctor was already gone Friday and couldn't send to new pharmacy until Monday, new pharmacy had to order it Monday and didn't get it until Tuesday) Apparently, if you only take one medication that's not enough business for them and they don't want our business, so now I have to go all the way to Victorville just to fill my prescription. Thanks for supporting your towns residents, Jonathans. I guess you only want unhealthy people with multiple prescriptions to make you the most money coming into your store so -duly noted. ***And to your response to this review- After the fact caring because someone writes a negative review for everyone to see dosent make it right. Do better to begin with and treat people how you would want to be treated instead of disregarding them on the phone and knowingly leaving them in a bad situation without medication right before the weekend. I'm hearing you are getting known for this kind of treatment so I won't bother calling you, you already know what's wrong here. I will not be back, nor recommending you as I have in the past.

This is the best pharmacy I can say I've ever been to and I've been through a lot throughout the…read morestate of California these people are friendly more than willing to help their kind courteous in fact I'm going to change my address so I can move there I like going there I made a mistake on my last review it was supposed to go to somebody else not Queens pharmacy The people there are really cool so I apologize and I wish I could delete it but I don't know how I feel like family there

Love love this pharmacy. The pharmacist assistants are the absolute best. They called my doctor…read morenumerous times to get my med switched and then always reported to me on a daily basis if the doctors office replied. I was going on vacation and the medicine I was prescribed made me cough, this I knew thanks to the pharmacist and her knowledge/research. I was vacationing overseas and could not "just call in for cough medicine" according to the nurse in the doctors office. I never did get the meds before I left so I just didn't take them. When I got back, the pharmacist said the doctors office finally called, 2 weeks after 1st call, they claimed I was not their patient, lol!! Queen's pharmacy employees stayed professional all the way through and never Lost their cool. They really cared about me and it was very obvious!!!

my doctor sent request for medication and I cannot get it. I waited two months. I have to go…read moreelsewhere. the pharmacist is rude and failed to provide service.

Friendly Service from all who work here... I actually transferred mine & my husband's prescriptions…read morehere...

I have had good experiences with this pharmacy. All the workers behind the counter have been…read moreexcellent. Willie is my Favorite. Just love her. I experienced one Pharmacist (female) being very rude and mean to an employee. I know he was new. I never saw that young man again. I hope that bitch pharmacist is gone too.

great service friendly workers, I love coming here there kind and professional. And they seem to…read morelove doing there job great pharmacy.