Awful inconsiderate and thoughtless customer service. Called about 2 very necessary prescriptions…read moreand spent 1 hour and 47 minutes on hold. I was then told I have to wait and pick them up only after their dinner break at 7:15. Unbelievable!

Pharmacy does not answer phone at this location. Said one person was ahead of me, on phone, yet,…read more30 mins later, no one answered. Called a different day, same result. Picked up prescription for 30 day supply. Got home and 20 were distributed. All other pharmacies give actual sealed manufacturer container. Not this location...to miscount by 10 is ridiculous, then no one answers phone to resolve.

this CVS is solid; however, my only complaint is this bitter zara lady In pharmacy, whom is in need…read moreof much more training. WHO HIRED HER?! Her bedside manner is atrocious! Gates were closed, yet some lady was behind the counter. I gave the benefit of the doubt when i politely asked if and what time they would reopen, or if they were closed. the red signs on the wall in front of where i was standing (from the angle I was at) shows open from 8am-8pm most days. It was 12:40. I did NOT see the monitor to the left that shows they are closed from 12:30-1pm. honest mistake on my part, but to completely ignore someone genuinely asking a question... looking in my direction at me, and NOT respond at all, is beyond rude. some folks would slap this little girl for that, but Im not on that type of time. My point is, What if i someone was illiterate, and could not read? What if someone genuinely does not see a monitor that's positioned off from the direction of the pharmacy gate, such as myself? So i went to the front and politely asked the clerk if the pharmacist was deaf (to give zara some grace) The clerk at the front responds, "no", as i follow up with why I asked that to begin with. To my surprise, as I walk back towards the pharmacy to ask again, she's mouthing off about me asking if she was deaf to some counter part she's on the phone with... how are you so confident to be yapping like that behind a closed gate, like you wont open back up in 15 minutes? You dont know what kind of mood people may be in, or what they are willing to do because of your lack of acknowledgement and respect. I stepped out of my character...being self effacing, I did call her out her name for not being able to easily respond or even point in the direction of the sign (which again, i did not see until going back to the gate after asking the register lady if this zara chick is deaf. I can admit where Im wrong. I can own where I messed up, but this is the person thats in charge of dispensing medication to people?! ‍ who raised you?! yapping behind a closed gate like you're in high school. Parents definitely should've Beat you more as a child because your Bedside manner is beyond horrible. you should not be working with people and definitely should not be in charge of dispensing medications at that station on your own. Deprived is an understatement. this woman looks soulless!! And karma is a mf! it doesnt miss. It will spin the block for you weirdo. Other than that, shout out this CVS (except for this weirdo). They do a great job. It's just this heffer in back that is harming CVS's brand image.

This is a newish, clean, and airy CVS. We only dropped by because we were close by and had a…read morecoupon to use. I guess from some of the reviews, we were fortunate to not need the pharmacy here! Good luck with that to the Napervillians!

Let's show some love to Jewel-Osco!!! Although I do acknowledge that this pharmacy can be a bit…read moreslower than other pharmacies in the area, I find that they are impressive in having two pharmacists staffed at the same time, multiple techs staffed on shift, and always make time to address customer concerns if you ask. Wait times will depend on what you're coming in for, but I would definitely wait until you receive a notification you have had your prescription filled before coming in! They do fill same day fairly quickly despite how busy they are. I'd imagine it could be frustrating there is also no drive-thru, but I have never had any mistakes or problems with insurance processing I would need them to re-do. I'd try here if you are looking for reliable!

I have for years used Walgreens due to insurance. Recently, my insurance changed and Osco Drug was…read morerecommended due to a better price. However, I have found that Osco has been careless filling my prescriptions. As an example, they mixed together in one prescription bottle, medication from two different manufacturers without explanation. It was the same medication however one was a large pill and others were very small. I was to take 1 and 1/2 pills per night but due to carelessness on the part of Osco, I was taking a double dose of medication. This is unacceptable and dangerous. I went back to Osco and was told by another pharmacist that normally they would put the two different medications from different manufacturers in different bottles. Well, not this time! Be careful if you use Osco Drug. I never had such a problem at Walgreens.

We love our little local Walgreens! The pharmacy staff is very helpful and generally moves quickly…read more When we get our flu shots here, they are always very kind. This week the pharmacy staff greatly helped me through switching insurance. The front check out can be slow at times, and some of the staff really push the walgreens card a little too much, but I know it's probably because they've been told to. Overall this is a clean store and a great addition to our community. I stop here at least once a week!

I also want to mention an incident that occurred a few months ago when I visited this location with…read moremy mother. While we were in line to purchase some items, I noticed a group of freshmen from my school purchasing Plan B pills. The staff processed the transaction without hesitation or verification. Additionally, I saw senior students purchasing birth control pills with the same lack of oversight. It's concerning to see how casually the staff handles such sensitive purchases, seemingly prioritizing sales over responsibility. This lack of discretion and professionalism raises serious ethical concerns about their practices.

It's my new pharmacy and the delivery my drug to my house. They are good and efficient.read more

Outstanding service! I was able to get insulin for my cat. They will always try to help and are…read moreknowledgeable. I highly recommend.

I was with my sister at the Walgreens in downtown Naperville (store #3405), and the experience was…read moreabsolutely unacceptable. She went in to grab some detergent on sale, and as soon as we got to the register, the cashier--Mahendra, an older Indian man--called his manager over, claiming he needed approval for the purchase. He then said, "you people come in and buy all the detergent on sale to resell it." My sister immediately confronted him, asking, "Who is 'you people'?" He then claimed she wasn't buying the detergent for her home. How does he think he knows what someone's purchasing it for? She had 4 Tide, 4 Gain, and 4 fabric softeners because they were 4/$10--perfectly within the sale limits. When the manager arrived, even she seemed taken aback by his comments. She ended up ringing us up herself because she clearly didn't agree with what he said. If this hadn't been the third Walgreens we'd visited (since the others were sold out), we would've left everything right there. It's outrageous for our money to go to a store where we're treated like this. As soon as we left, my sister called corporate to file a complaint against Mahendra. This kind of racial profiling and disrespect cannot be tolerated.

My normal Walgreens is the one at Columbia and Ogden, but I had to come here because a prescription…read morewas not available at that location and they could not transfer it between buildings. I had a few questions come up regarding this situation and had to speak to the long-time pharmacist at the Main Street location. This completely reminded me why I stopped using this store years ago, even though it was more conveniently located: he was rude, snappy and just walked away at the end of the transaction with no closure. What awful customer service. Look, it already sucks to be sick. Having to deal with unempathetic staff makes it worse. Pharmacists, take note.

The pharmacist here is dedicated & knowledgable and her staff is prompt. I had a difficult time…read moregetting my doctor's office to call in the right prescription as I had just moved and my doctor was on vacation. Due to a lot of organizational problems at my doctor's office, this was pretty tricky but Pure Compounding managed to make this happen and I was able to pick up my prescription on a Saturday. Granted, I've only had 1 transaction so far with them, but I would give them 6 stars out of 5 at the moment if it were possible. The same medication that they're able to fill in usually under an hour takes Martin Avenue 72 hours! If you're familiar with Wellness Health, Park Compounding or Hopewell Pharmacy, these guys are on par if not better than them for specialized methylcobalamin treatment. They do regular potency checks on their methylcobalamin and provided me with a copy of this documentation upon request. They are also are able to ship out of state. The only strange thing is that they weren't able to get proper reimbursement from my insurance when Park Compounding Pharmacy was able to. However, I'm able to claim this on my own with my insurance and it saves me $25-$30/month on shipping when I'm in Illinois!

From the owner: PURE Compounding Pharmacy can compound (make) prescription medications without allergens or…read moreartificial additives in different dosage forms. We also carry a large variety of nutritional supplements from over 100 different manufacturers hand-picked for their quality, including Kirkman Labs, Nordic Naturals, Pure Encapsulations, Houston Enzymes, Thorne Research, NOW Foods, 4Life, Allergy Research, Boiron, Heel, Master Supplement, and Nutramedix. These nutritional supplements include vitamins, minerals, amino acids, probiotics, enzymes, detoxification support, homeopathics, herbals, immune support, brain support, antioxidants, and essential fatty acids.

Long time customer. No one answers the phone. Promises of when Rx ready are unreliable. Message…read moreafter message left but no response. These folks are not in the hardware business, but in the life prolonging/saving business. Someone needs to remind them - if only someone would pick up the phone. I honestly don't know how they stay in business.

First, don't let the map confuse you, the pharmacy fronts 75th Street…read more This pharmacy is everything you expect a pharmacy to be and then some. They have their own compounding laboratory that specializes in medications that are ... - not commercially available. - not economically feasible to manufacture. - tailored to meet the customer's individual needs. - for special drug strength and/or dosing considerations. - for veterinary patients. TOP THAT! They will even schedule private consultations. Feel better than you ever thought you could feel.