Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

Today I had the privilege of attending Oswald's 150th anniversary. What a great milestone. They…read morehave everything you could possibly need here. Great owners great stuff and a great atmosphere. Congratulations on your milestone. Keep up the great work. It was a pleasure to be there today for your celebration

Simply the best! They deliver medications if you need them, they have a robust durable medical…read moreequipment section, and they have a fantastic old timey store up front. It's my go-to store for stocking stuffers, birthday gift, and local nostalgia items. Pro tip: They have a USPS branch in the back!

Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

I am giving this Walgreens 5 stars because of Trace. I called, an actual a phone call, and Trace…read moreanswered. I needed a specific item and she was able to get it for me. Back story, I used DoorDash to pick up the item. They could not find it... I called the store, while the shopper was shopping. Trace found the item, that the shopper could not, and brought it to the register. Thank you so much for your help and kindness, Trace.

Just had an absolutely horrible experience here…read more.. I went to pick up pictures; gave Stephanie my name and she said she couldn't find them; passive aggressively asking what exactly I ordered to which I said that I had ordered a couple 5x7s. I told her I had the order number if she couldn't find them. Annoyed, she told me she would have to log in and look.... Mind you, no other customers were in line; so the burden of looking for the order.... Really not that horrible of me. She ignorantly called to Alvin to come help me so she could let the Guarda guy in. Alvin came, and was sort of confused as her communication wasn't very clear or nice. Alvin found the order... under the name I gave her, with no problem. He was very nice, and didn't really let Stephanie's mood bother him. During this time, two other customers got into the lines at the front and he still exhibited respect and patience despite customers waiting. Stephanie, your customer service sucks. So sorry for ordering 5 photos that you couldn't find, despite them being in the right place. I'll go to the Woodridge location for now on.

The store was ok not much experience there. BUT THE PHARMACY!!! Horrible horrible service. The tech…read moresaw me waiting in line for 30 minutes! and a new person shows up and "signs in" (which I didn't do because I was not picking up a prescription) and calls him before me. I said absolutely not I've been waiting for 30 minutes. I always get insulin from another Walgreens in Chicago. But the pen needles I get from ANY Walgreens. A pharmacy tech told me it was cheaper than the prescribed ones. And she said she couldn't sell them because they're not allowed. Before this she took ALL my information name dob address phone # when I told her I don't have a prescription to pick up. Very condescending and rude.

I admit, I have never been to a CVS store prior to this morning. I had received a coupon, for this…read moreparticular medication, from the doctor that was only good at CVS. This was the closest to the office ~ about a 3 minute drive. Granted, I was only here to have a prescription filled, but I found the whole experience rather pleasant. I was greeted as I entered the door and spotted the pharmacy. The pharmacy manager, whose name I cannot remember, quickly came to the window, asked me all the appropriate questions and said it would be about a 20 minute wait. That's fine, I brought reading material. No sooner did I sit down, take a photo, then my name was called. I hadn't even had time to put my phone away. They accepted the coupon and explained how, if need be, I could go about transferring my Rx to a closer CVS. If needed, I might even call my refill into this pharmacy because everything went so smoothly. Yay, I'm a fan.

This place had become incompetent over time with rude technicians. I would not trust this location…read moreanymore with my medications, since there are a ton of other CVS pharmacies out there.

this CVS is solid; however, my only complaint is this bitter zara lady In pharmacy, whom is in need…read moreof much more training. WHO HIRED HER?! Her bedside manner is atrocious! Gates were closed, yet some lady was behind the counter. I gave the benefit of the doubt when i politely asked if and what time they would reopen, or if they were closed. the red signs on the wall in front of where i was standing (from the angle I was at) shows open from 8am-8pm most days. It was 12:40. I did NOT see the monitor to the left that shows they are closed from 12:30-1pm. honest mistake on my part, but to completely ignore someone genuinely asking a question... looking in my direction at me, and NOT respond at all, is beyond rude. some folks would slap this little girl for that, but Im not on that type of time. My point is, What if i someone was illiterate, and could not read? What if someone genuinely does not see a monitor that's positioned off from the direction of the pharmacy gate, such as myself? So i went to the front and politely asked the clerk if the pharmacist was deaf (to give zara some grace) The clerk at the front responds, "no", as i follow up with why I asked that to begin with. To my surprise, as I walk back towards the pharmacy to ask again, she's mouthing off about me asking if she was deaf to some counter part she's on the phone with... how are you so confident to be yapping like that behind a closed gate, like you wont open back up in 15 minutes? You dont know what kind of mood people may be in, or what they are willing to do because of your lack of acknowledgement and respect. I stepped out of my character...being self effacing, I did call her out her name for not being able to easily respond or even point in the direction of the sign (which again, i did not see until going back to the gate after asking the register lady if this zara chick is deaf. I can admit where Im wrong. I can own where I messed up, but this is the person thats in charge of dispensing medication to people?! ‍ who raised you?! yapping behind a closed gate like you're in high school. Parents definitely should've Beat you more as a child because your Bedside manner is beyond horrible. you should not be working with people and definitely should not be in charge of dispensing medications at that station on your own. Deprived is an understatement. this woman looks soulless!! And karma is a mf! it doesnt miss. It will spin the block for you weirdo. Other than that, shout out this CVS (except for this weirdo). They do a great job. It's just this heffer in back that is harming CVS's brand image.

This is a newish, clean, and airy CVS. We only dropped by because we were close by and had a…read morecoupon to use. I guess from some of the reviews, we were fortunate to not need the pharmacy here! Good luck with that to the Napervillians!

The pharmacist here is dedicated & knowledgable and her staff is prompt. I had a difficult time…read moregetting my doctor's office to call in the right prescription as I had just moved and my doctor was on vacation. Due to a lot of organizational problems at my doctor's office, this was pretty tricky but Pure Compounding managed to make this happen and I was able to pick up my prescription on a Saturday. Granted, I've only had 1 transaction so far with them, but I would give them 6 stars out of 5 at the moment if it were possible. The same medication that they're able to fill in usually under an hour takes Martin Avenue 72 hours! If you're familiar with Wellness Health, Park Compounding or Hopewell Pharmacy, these guys are on par if not better than them for specialized methylcobalamin treatment. They do regular potency checks on their methylcobalamin and provided me with a copy of this documentation upon request. They are also are able to ship out of state. The only strange thing is that they weren't able to get proper reimbursement from my insurance when Park Compounding Pharmacy was able to. However, I'm able to claim this on my own with my insurance and it saves me $25-$30/month on shipping when I'm in Illinois!

From the owner: PURE Compounding Pharmacy can compound (make) prescription medications without allergens or…read moreartificial additives in different dosage forms. We also carry a large variety of nutritional supplements from over 100 different manufacturers hand-picked for their quality, including Kirkman Labs, Nordic Naturals, Pure Encapsulations, Houston Enzymes, Thorne Research, NOW Foods, 4Life, Allergy Research, Boiron, Heel, Master Supplement, and Nutramedix. These nutritional supplements include vitamins, minerals, amino acids, probiotics, enzymes, detoxification support, homeopathics, herbals, immune support, brain support, antioxidants, and essential fatty acids.

Pharmacist took time to talk to me about the RX and showed a real interest in me as opposed to a…read morebigger pharmacy. very welcoming and store is immaculate. Definitely getting more business from me.

The experience of going to a locally owned pharmacy, rather than a chain, is very different! I came…read morein for the covid omicron booster shot. The scheduling was straightforward, with a lot of open slots, everyone was masked, the pharmacist was able to take me right away, and afterwards gave great advice on minimizing side-effects.

Excellent customer service. I recommend this pharmacy to family, neighbors, friends, and all!…read more After all, what counts more than being treated very well when your shopping ;0)

Fast, personal service! The pharmacist is knowledgeable, patient and caring. I've been coming to…read morethis pharmacy for years and greatly prefer the personal service you receive here over the bigger chains.

I wish there was an option for negative stars because the store continually has issues. If you want…read moreto be frustrated because people can't find your medication, surprised by the rudeness of techs or if you want to spend half an hour in the drive-through line, this is your store.

First time coming here, I wanted to grab some food and personal products before heading to the…read moreChicago area. It's a convenient area with easy access to the streets. Cashier is friendly, happy staff that greet me. Well organized shelves too. Overall, it's an average location