what can u do? it's they only store of it's kind in copley sq. in the last year the prices have gone up quite alot! we r a captive audience. ( it sucks!!! ). read more

24 Hours. Two floors. If you can't find it here, it's not carried by CVS. That's sort of the rule of thumb. It's reasonably well stocked and well maintained for a CVS. We all know what a nightmare they can be (the cattle call lines up at the cramped registers? Get over it CVS. Let's try a new design). Honestly though, I was pleasantly surprised by this specific store. read more

The "Rachael's Hand Crafted Wrap" item sold at this location is the most inedible food I've had to date. Astoundingly bad

Need adapter for my computer but guess I'll have to make a trip to Staples. CVS Electronics section has cheap - poor quality brands that are overpriced. Prefer Walgreens but they are no bed of roses either. No public bathrooms...now I'm really perturbed. Summing it up: CVS...a mess. read more

Oh come on... this CVS is a good one. When I was 9 I told my mother I wanted to own a CVS when I grew up. My Christmas presents were always CVS gift cards (and they still are). I heart CVS. That being said, this one is the closest to my house AND to my work. Be jealous, I have a 6 minute walking commute. I have gotten rain checks, given coupons, and have always gotten what I needed. Actually, my receipt tonight said I've saved $230 in 2009. Sooooo sometimes their elevators don't work. Sometimes their employees are rude. Sometimes you have to ask for a rain check because they are sold out. But, having this CVS be my main one for 6 years now.. I'm more than happy with them. read more

I attempted to get an emergency script filled for my prescription at this location due to the fact I had missed that opportunity at my own pharmacy ,and had always considered CVS to be the go to people in a late night instance. I had found out however their hours changed to not being open past the hour of 6 or 6 30 pm Used to be 24 hrs Can't say I blame them for this as most people seeking illegal scripts and all kinds of problems coming off of the copley square vagrants seeking drugs ,as well as risk of being held up late at night and CVS probably not wishing to pay for a police detail. I digress ....So I go there and am advised the script I have ..without an insurance code from my original pharmacy ,would cost $1,500.00 so I Take the hit and think OK one time Ill take it in the A$$ and buy it and learn to get to my own pharmacy on time next time. So the pharmacist tells me never mind I hate to see you pay $1,500.00 out of pocket ,she says come back with your card so we can charge back to your card the purchase and get the code from your pharmacy and we will get you $1,475.00 back to you . Again all we need is your card you used to charge it with and we will get proper code from your pharmacy . So i call today to speak to the pharmacist and he states she should have never said that ,you will need your actual receipt. So they dont have to live up to statements they allow their staff to promise people. BUYER BEWARE WITH CVS they can change what they tell you at any minute ,DO NOT TRUST WHAT THEY TELL YOU UNLESS ITS IN WRITING OR SUFFER MY FATE!!!! Again not so bad it only happen once and of course I will never go to CVS in my life I will use WALLGREENS FROM NOW ON . read more

Conveniently located right near Bolyston and Newbury Street if you need to grab something real quick. Went here for a tdap shot and waited a bit too long, considering they had 4 pharmacists/healthcare professionals working. No other complaints - just the long wait for getting one shot. read more

This is the worst service I have ever received at any CVS pharmacy. I don't think I'll ever come back. I'll find a cvs out of my way.

Well organized, sale stuff at the FRONT (woo, don't have to walk to the back for discounted valentines day chocolates), self checkout. What else could I want from a convenience store? read more

I have been this place yesterday, and what I want to say is service is really good!! They are so nice to customers and clean environment. They are also telling me if I want to find something. I recommend people go this place if you need any supplies or medicine for CVS read more

Carl is the man. He helped us find a few items and helped us with the self check out. Really friendly and very professional. Will be coming back because of the solid service. read more

Convenient pharmacy with lots of stuff right on Copley Square. Pretty good sized two level store, with a small double door entrance that's easy to miss. read more

This is the WORST pharmacy I've ever been to. I go here at least three times a month for the past 4 months to get prescriptions refilled since it's right next to my work and I've NEVER had them get it correctly on the first time. They never do my automatic refills, I have to remind them each month and they always seem to loose my prescriptions. Not to mention all the employees are babies and never have any idea what they're doing. The only reason I keep going here is because its so close to work but trips to the pharmacy here cause way too much distress its not even worth the location. read more

The pharmacy staff is excellent! I have had multiple prescriptions filled here every month for the past 9 months and the staff has always been friendly, knowledgeable, and professional. When necessary, the pharmacy team has promptly investigated and followed up on issues that have risen in the care provider, insurance, regulatory chain of communication and has also promptly exchanged information with other pharmacies when I am traveling. Overall, I recognize and commend the efforts of the staff and highly recommend this pharmacy. read more

Over 75 minutes between arrival and prescription refill. Less than 1 minute actually interaction with a person. Will definitely be finding another location / pharmacy to spend my healthcare bucks with ASAP! read more

Miesha and Labina actually saved me. I left a very valuable and important item in their store. They found the item and made sure it was returned to me. I did not expect to get it back which would have cost me thousands of dollars. Thanks to Miesha and Albina for being so honest and helpful. You cannot imagine how much you helped me. I would have given you 10 stars. I will definitely pay it forward. read more

I have a range of medical conditions and as a result, I am at the pharmacy on a regular basis. These woman are the most entitled people I have met. They treat you as if you are beneath them- for some reason I don't know. If I didn't live on the block I would not step foot in there. They don't deserve their jobs. They frequently give you looks for the prescriptions that you do and look at you like they are doing you a favor if you ask them a question that may be out of their realm. There is one gentleman and I think one asian woman that is nice but the rest of them are an embarrassment to the CVS name. read more

Looks like any other 24/7 CVS. Pretty basic selection, the people that work here are pretty nice and seemed like the want to be as helpful as they can. read more