Unlike other reviewers, I've never had any problems with prescriptions or vaccinations at this…read morepharmacy. The staff has always been very helpful.

This review is based on experiences at the pharmacy…read more The pharmacy is seriously understaffed. I've seen the pharmacist working many hours, looking frustrated with the volume of work, and has claimed that he works some days with no lunch break. Many times we are told that our prescriptions will be ready when we return for pick up, and hours later the order is not filled. There have been other times when getting a prescription into the store takes many days, when other outlets have them in stock. They just seem to be very disorganized.

I had to get RXs filled on a Sunday when my regular pharmacy is closed. I wrote a check. The…read morepharmacist claimed-loud enough for everyone to hear-that my check was bad. I knew it wasn't-he refused to try and run it again. I needed the RXs so paid cash for them. I spent part of the next day at the bank and dealing with them about my "bad" check -which my bank said was fine. I filled out the review they requested on my experience shopping there and got an email to my PERSONAL account from the pharmacist reiterating that the check was bad! So I just got my bank statement and guess what went through? Yeah. The check was NOT bad and cleared my bank just fine-just like I knew it should have PLUS I had paid cash for the same RXs--so CVS got paid twice for my RXs AND embarrassed me in front of others that I write bad checks! Wow! Glad this isn't my regular pharmacy! Not shopping in there ever again-for anything! What a scam-telling me the check was bad, yet it cleared the bank and then requiring me to pay again to get my RXs!

Not sure why the bad reviews because I've had nothing like the good service at the pharmacy! The…read morestore was certainly clean also. There wasn't something that a customer knocked off a shelf and walked away like a prior complaint.

Just switched to this pharmacy from Hyvee and have never been happier. Please, thank you, smiles,…read morecaring and friendly atmosphere. Convenient drive up window and clean well lite interior. Also, saving money on my orders.

Hands down the best pharmacy I've ever used! Staff are very helpful, informative and friendly. Our…read moreentire family uses this pharmacy and we visit often. I am so happy we found them!

I ordered groceries to be delivered to my house; a hold was placed on my card and I thought that…read morewould be it. A few days later I open my bank account to find that I am overdrawn and I look through my transactions to find that they did the hold AND charged my card again. Basically charged me twice. So thanks to the walmart app I don't have any money until they get rid of the hold or refund me. So fair warning to all who use the app be prepared to be charged TWICE!

I had an amazing experience attending Walmart pharmacy yesterday. My dad recently went into…read morehospice, and the hospice social worker said that they would transfer dad's billing to hospice. When I went to pick his meds up, this hadn't been done yet. Patricia, the pharmacy tech was SO patient and kind. She called hospice and was able to enter the correct information, explained so kindly that they'd need to set his meds up differently for hospice and why, and that they ended to order a different med in one instance. She checked with the pharmacist a couple of times to make sure she was giving me the correct information, and she was! I felt very cared for and appreciated her compassion and kindness.

I had a very disappointing experience at the CVS in Iowa City…read more I originally used the self-checkout, but when my 25% off coupon wouldn't scan, a shift supervisor named Brianna came over to help and moved me to a register. I also handed her a $4 coupon. Before the issue was clearly resolved, she tore up my $4 coupon. She then insisted it had been applied, but the total only reflected the 25% discount on my $16.99 item. The additional $4 discount was not included. When I politely pointed out the discrepancy, instead of explaining or correcting it, the interaction became argumentative and dismissive. We went back and forth for about 30 minutes, with no resolution. Since my coupon had already been destroyed and the pricing issue still wasn't resolved, I ultimately decided not to complete the purchase. The missing $4 wasn't the biggest issue--it was the lack of professionalism, clear communication, and customer service. I expect a shift supervisor to handle situations like this calmly, accurately, and respectfully. Unfortunately, that wasn't my experience. I hope CVS management reviews this incident so future customers don't have a similar experience

I call this the Campus drug store as it's located within the Capital Mall and just across the…read morestreet (or just downstairs) from Campus. This place is pretty much the same as any other chain drugstore, when looking for miscellaneous toiletries or maybe to fill a prescription. And that's why I've been here several times - to stock up. Convenience = 3 Stars. My only thing I'll never forgive CVS for is taking over the Target pharmacy business and getting rid of their uniquely designed red (with color code collars) prescription bottles.

I approached the counter not knowing exactly which part of the counter to go to since I only saw…read moreone guy with body language that said "don't talk to me." So I figured fair enough, you're not who I go to first so I then made my way down to where it said pick up. I waited, then I saw another woman so now they both saw me and didn't acknowledge me. Then the woman asked a customer behind me if he was there to pick up, helped him for awhile and then walked away. I said excuse me she acted annoyed and I asked about filling a Rx and she said "go to the computers". So I'm thinking go to the other end since the guy working was so adamant to ignore me. The woman and guy both watched while I went to the other end and noticed it was all closed off. No one said anything. I asked the guy there for help and he never even looked at me, while he gruffly asked "date of birth??" and then stated "you have nothing here" then shamed me for asking further questions about if they contact my dr or if I do. Ya know, simple WHAT I SHOULD DO NEXT questions with how to get my Rx filled since I'm AT THE PHARMACY. I couldn't even hear the rest of anything he was saying. He was so pleased that I had to walk up and down trying to figure things out and that I now couldn't hear him while I was asking what to do next about my shameful "controlled substance". I never bother writing bad reviews but my skin is still crawling I'm so angry. There's no way to describe just how gross it was that they we're both so pleased to be unhelpful. I've worked in service forever. I get it and I certainly never expect anyone to be smiling and bubbly but this was purposeful disrespect. If they managed to upset me, I can't imagine how they're making others feel. Walgreens for life from now on.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I ordered groceries to be delivered. Less than half of the items arrived. I tried calling the…read morestore, who transferred me to the pick up and delivery department, but as usual, they never answered. I finally just called 1-800-Walmart. The AI assistant tried to help me but told me I couldn't get the rest of the groceries, and a technical error prevented her from refunding me. I asked to be transferred to a real person. He was actually able to help me, although replacing my missing items was not an option. He processed my refund and was very pleasant. This is not the first time that a delivery from this Walmart has been botched. As a matter of fact, it's either missing items or simply not delivered at least 50% of the time. If it wasn't for the decent prices, I'd quit going there altogether. So frustrating!

The customer service at this Walmart sucks. The place is always dirty. The workers in general act…read morelike they could care less and I get it man your working at the crap walmart in town but good lord man. Weird creeper ap dude they got there just blantly starring at girls and just doing a crappy job. Wish it wasn't the one closer to my place i would almost still rather drive across town to the other one.

Eric and Susan were so helpful with helping me send out a package. Truthfully went above and…read morebeyond. Thank you both so much!

The pharmacy staff was incredibly rude for no reason. Just asking basic question with a lot of…read moreattitude and acting like we were stupid for answering them.