I'm gonna be honest the CVS closed down by my home and I just drove 10 minutes to come here. I will…read moregladly go to the louetta location because why do I send my child in there to get my order she gives you my full entire name and you ask her for my order number no other CVS but this location has an issue with giving my child my order. Why does she have to come to my car to tell me to call y'all and for me to give you my order number over the phone ridiculous

Zero stars. Rude manager! Pharmacist was very nice though…read moreand helpful. Would rather go to another cvs further

A few years ago this pharmacy was great, but now you have to stay on top of them if you want your…read moreprescriptions which has led me to going days without important medication.

Staff is always pleasant and I love coming here to pick of my scripts. Though the line can often be…read morea little backed up at times, I definitely understand the high demand within healthcare. I also appreciate the frequent automated phones calls to remind patients to pick up their script. This really helps as some of us may be too busy and forgetful (like me) and wait over a month to pick up their script. But luckily with a quick phone call to make sure the script is still available for pick up, they were quickly accommodating on how quick they can fill it up again. This definitely helps ensure that I can always rely on them with how quickly I need my meds to be filled. They really do go above and beyond!

I love me some Walgreens especially when they're open 24 hours!! Nobody else is open 24 hours…read moreanymore except for the Walgreens on Hwy 6 just past FM 529... The employees are outstanding!! Thank you for always being there when I am in need of whatever!! Lol

On January 20th, 2022 I went to the Walgreens pharmacy (Store #: 9946) at 14127 Cypress Rosehill…read moreRd, Cypress, Tx. 77429 for my COVID-19 Pfizer-BioNTech booster shot. My appointment was at 5:30 PM and I arrived at approximately 5:33 PM. There was a line of 4 people so I went to the empty consultation window to check-in for my booster shot. I was greeted by a young Latina woman who said her name was Kim with, "What!" Obviously, I was shocked to be greeted in such a rude way but tried not to take it personally. I told Kim that I was there for a booster shot. She then said, "you need to book online, we don't take walk-ins", then tried to walk away. I then told her that I had an appointment at 5:30 to which she replied, "then you need to go to the back of the line." Again, I did not take this personally and went to the back of the line where I waited for approximately 20 minutes to be served. While waiting, I noticed that Kim seemed to be in a visibly horrible mood. I was in the line waiting for a while and paid attention to her helping customers at the drive-through. She seemed to be rude and extremely combative with every customer that she helped. I began to think, "how can this person be working with pharmaceuticals or at a pharmacy in general?" Still, I didn't have the time or care to concern myself with complaining about how she treated me or the other customers that I saw her deal with. I just chalked it up to her having an extremely bad day. Once I got to the counter, I was served by a Mr. Long. I gave him my appointment information as well as proof of my previous COVID-19 vaccinations. He then began to ask a lot of questions trying to gather information about me (My email, phone number, address, date of birth, general practitioner, occupation, where I work, etc). I work for a high-profile company that battles companies that use and steal people's personal information for profit, so I never feel comfortable giving out any of my information. Even the information noted above and below the body of this letter. Going further, I know from previous COVID-19 vaccinations that Mr. Long did not need a majority of the information that he asked for. Because of this, I declined to give any of the information that he asked for. Mr. Long calmly and respectfully moved forward with trying to make my appointment for me. He then asked for my ID. Unfortunately, I only had my passport on me so I allowed him to see it. After holding on to my passport for approximately 5 minutes, I asked if he was done with it as I have lost and/or misplaced IDs this way several times. Hence the reason I did not have my driver's license on this particular day. By this point, I had completely forgotten about Kim. Like an angry dog, Kim aggressively came at me raising her voice at me yelling, "what is your problem!? He's not finished with your passport! You will get it back when he's finished! You need to stop causing trouble and let him do his job! This is what you get for declining to give us your information!" Obviously, I was shocked to be getting talked down to like a child when I am 47 years old by a woman 'seemingly' half my age. I calmly told Kim, "look, I am talking to this gentleman. Do you mind?" Kim got even more aggressive with me and said, "I don't care who you're dealing with! I'm talking to you anyway! So what!" At this point, Mike came from the back and yelled, "calm down!" at me to which I replied, "I'm not the one being aggressive. I can't believe either one of you are talking to me the way you are." By this point, I was shaking with anger and confusion from my Aspergers syndrome condition. I started to get dizzy from all of the aggressiveness coming at me. I'm a good and decent human being yet it seems that people always judge me or make assumptions about me due to my appearance, skin color, and slight awkwardness due to my condition. Luckily, Mr. Long was finished with my passport and gave it back to me. He also gave me a document to fill out so I sat down to do so. I was so dizzy and confused at this point that I started to get uncomfortable. I started thinking, "why would I get a vaccine here? these people are going to try and inject me with something that will kill me." At that point, I walked to the counter and told Mr. Chris Do that I had decided not to get the booster at Walgreens after waiting for over a month. I asked to make sure that all of my information was deleted and Mr. Do appropriately crossed out my booster confirmation for that day. I then left the store after being in there for approximately 50 minutes. As of Saturday, January 22nd I started to feel very ill. By Sunday, January 23rd I tested positive for COVID-19 for the first time. I've never been this ill before and I'm very scared for my life. My family thinks I should go to the hospital considering I'm so ill and I think I will. It really sucks that this could have 'possibly' been avoided with better customer service from Kim and Mike. I have no ......

I love how friendly and genuine the pharmacist and techs treat me every time I go there. I am so…read moreglad that my doctor suggested that I use them for my needs. They work hard and always greet me with a smile. If you get tired of the usual CVS/Walgreens chains, then I highly recommend Cypress Pharmacy.

I was given two scripts to have 3 refills on each one...now I see they are closed by other reviews…read moreand now I can't get replacement scripts bc they're tied to this CLOSED PHARMACY! Did they switch patients to someone somewhere else? If not how do we "untie" our scripts and get refills?! This is an epic fuck up!

I decided not to make a scene today when picking up my prescription, but I will share on this site…read moreand hope CVS makes better decisions than to close the window on the next car pulling up BEFORE 1:30! I timed picking up my prescription today and it took less than a minute inside the store. Yesterday I pulled up exactly 1:29 directly after the previous car left at 1:28. Only for the lady to be rolling the window to close for lunch. I put my hands together as if begging for her to assist me since it wasn't 1:30 yet. But she looked at me and kept lowering the window. Maybe you should post closing at 1:29 CVS instead of 1:30!

I stopped in here to drop off a UPS package. (Did not know they did this). This is my favorite CVS…read moreeven though it is not the closest to my house. This store is always well stocked and the employees are helpful and friendly. Due to COVID-19 they have put stuff to protect them and you at the checkout. Also, they now have self check out. Overall, if I have a need from CVS this will be the location I come too.

Bakery: Ordered my daughter's 17th birthday cupcake bouquet from this location…read more I requested a pick up order from bakery on a Sunday at 2pm. I showed up around 1230p hoping they would be ready cause I was in the area. Luckily a really nice lady (Jasmeen) was working and was able to quickly finish the cupcakes and we were able to pick them up early. The cupcakes were vanilla with whipped frosting. I added a happy Birthday sign along with gold candles. They were both beautiful and delicious.

The only reason I am giving this two stars, is the gentleman that passed by in happenstance to help…read moreme in the electronic section which he did not work in. There was quite literally NO ONE in electronics as I waited for 5 minutes. A very nice gentleman happened by and assisted me. The store literally looked like it had been ransacked. Nothing was stocked, nothing was put away, but what did you expect. Expecting any kind of professionalism or being well kemp at Walmart is like not expecting not to get a pie in the face from the clown. They never seem to not disappoint. Also, what is fun. Is we play the Walmart parking game. Park the furthest away you can from the store. I guarantee you. 400 open parking spaces and some idiot will definitely park right next to you. Only this guy parked behind me and took up three spots. Rock solid 2 stars based solely on the nice guy that assisted me.