this CVS is genuinely the worst managed pharmacy I have ever heard of. They have in the span of 8…read moremonths; lied about what they have in stock to avoid filling my prescription while I am there, lost my paper prescription and refused to do anything about getting me my meds, taken multiple days to unload boxes that had my prescription and otherwise have been inaccessible and unhelpfull. This will be my last time using this absolute cluster-€|££|

Great customer service. Fast service at the Pharmacy. Shelves always well stocked. Convenient…read morehours.

It seems many negative reviews are related to delivery issues or discrepancies between the app vs…read morethe actual store experience. That said, we noticed this location has both garage and outdoor parking. There are escalators and an elevator from the garage. The store was poorly lit, and one of the self-checkout machines had a problem with the credit card reader. We found everything we needed and more. They do check receipts, but I'm pretty sure they don't actually verify them, which I find amusing.

I avoid Walmart because shopping there is generally an awful experience but I needed moving boxes…read moreand my local hardware store was out of stock. I looked at their website and they showed them in stock and if you buy 10 you get a small discount instead of buying them individually. I went in dreading the visit but ran into a helpful person in the front who directed me to stationery. After wandering around a while I found an employee who said they're actually in hardware. I found the boxes but couldn't find and banded sets of ten so I assumed the volume discount would apply. I went to the self checkout registers and asked the employee if they needed to multiply my order by ten for the volume discount to apply. They said, no, just scan in all of them and the discount will appear as the end. When it didn't discount I showed the employee and she wouldn't fix it so I asked for a manager. After a few minutes he showed up and flatly refused to honor the online price unless I went home and placed a pickup order, then drove back to get my discount. I declined and drove to a hardware store that had moving boxes even cheaper so it worked out well. Every few years I try walmart to see if anything has changed but they're always consistently awful experiences. This time I've learned my lesson and I'll never shop at one again, so thanks for that.

Wanted to come here to use my Starbucks and get some things. Haven't been in about a year or so…read morebecause it's not the closest to me but it's a nice size. I do like how it's right near a train station so you don't have to drive there. It's right near a food court and hotels too so very convenient. It has two levels and I was greeted and asked if I needed help by some employees which was nice. I asked where an item was and was given a decent response. Place was busy and I got what I came for. The only take away and it's not the stores fault is the people outside the store . This guy was trying to get my attention when he saw me looking around and got rude when I ignored him.

I have been using this location for the last several years, and never had a problem until…read moreyesterday. I went to pick up some prescriptions, but 2 of them weren't ready, so I waited for about 15 minutes or so and came back to the cashier to pick them up. That's when I was told their system was down and they couldn't finish processing my order. Since I use public transit for the handicapped and I had a few minutes before pickup time, I asked the lady at the counter how long it would take for the system to come back on line and she said it would take 15-20 minutes. Since I had the time, I told her I'd like to wait. After 20 additional minutes, an announcement came over the store's PA system saying that all transactions were cash-only since the store's entire system had crashed. Realizing that I had ample cash to pay for my order, I approached the check-out counter and informed the cashier that I had sufficient funds to pay cash, but she still refused to fill my order. When I protested that I was using para-transit services, and I would have to make a second trip, somebody called out from behind the counter, "Ahhh, he doesn't have a car", and everybody called out from behind the counter, "Ahhhhh" all in unison! I have never in all my 70 years been shown such extreme contempt and disrespect for the elderly and disabled such as myself. I have already moved all my prescriptions to another pharmacy, and I will never shop at another CVS ever again. I would strongly advise all others to do the same.

We needed RSV shots right away. Lepid and Lorenzo were terrific. Thorough, kind, and competent. My…read morehusband and I could not have been more pleased with their medical knowledge and their service and their bedside manner.

This CVS Pharmacy is accommodating to their customers. When you leave a voice message they call…read moreback quite quickly, including if you leave a message on the app! The app is also outstanding. The negatives are that some of them don't speak good English! Additionally, this is a small very crowded store. I prefer things less hectic.

The parking lot situation it's like the customers can't see you and they pull out of their parking…read morespots almost hitting you customers walking out in front of your car while you're driving is insanity at the CVS. I would advise you to go somewhere else where it's more sane. This will make you question your own intelligence. These people are so dumb.

I had to switch to this location because the CVS location I went to previously has closed. On both…read moreoccasions, they have acted like it's a big hassle to apply the discount card for my prescription, which saves me $70. They have a really inefficient process that requires the customer to wait in line to get their prescription, then go wait in another line to get the rebate/discount, then go back to the first line to pay. Other pharmacies allow you to accomplish more than one thing after waiting in line.

I stopped by this CVS Pharmacy (Store #3878) around 6:15 PM on Tuesday, April 14, 2026, to pick up…read morea prescription. The entire process was fast and easy. This CVS is located in the busy Midtown Place shopping center (the one with Whole Foods and Home Depot). However, it's somewhat "hidden" off to the side in its own building and has a separate, dedicated parking lot that is much less congested than the main shopping center lot. The pharmacy was experiencing a small, after-work rush of pickups, but the employees worked calmly and efficiently to keep the line moving. Our go-to is the CVS inside the Atlantic Station Target, but they were out of the particular medication needed. This CVS is located right next to the Atlanta Beltline Eastside Trail and across the street from Ponce City Market.

False Advertising, Zero Accountability, and Rude Service…read more If I could give CVS zero stars, I would. Their "same day" poster advertisement is a complete lie. I trusted that promise for my business needs, only to waste valuable time, money, and energy. My entire schedule was disrupted because CVS couldn't deliver on what they so boldly advertise. That inconvenience had a direct impact on my business--deadlines missed, clients waiting, and stress I didn't need. To make matters worse, when I went in on Sunday, August 31st at 11:05 a.m., the shift lead I dealt with was beyond unprofessional. Rude, dismissive, and absolutely unwilling to help--exactly the opposite of what you'd expect from someone in a leadership role. Instead of owning up to the failure or offering a solution, they made the situation worse. This was my last straw with CVS. I will never trust or use their services again. If you're thinking of relying on their so-called "same day" promises for anything important, don't. Save yourself the frustration, because CVS clearly doesn't value honesty, professionalism, or their customers' time.

My experience with Avita has consistently been good. There is a lady who works the counter who has…read moreALWAYS been kind, efficient and provided great customer service. I wish I could clone her and place her everywhere I do business.

Very nice, helpful and nonjudgmental people. They will help you get your refills and will deliver…read morethem if you're sick. If you live near Decatur this should be your go to pharmacy.

Tiana from the pharmacy is an absolute gem! She spent so much time helping me get my medication at…read morea discounted rate and even was on the phone with my health insurance. Then called me back the next day!! She went above and beyond!!! Thank you!

Unhelpful and a degrading type of rude. I attempted to have a prescription transferred out to…read moreanother store for my mother who suffered a stroke and is now bedridden. After that store encountered an issue with the information transfer, I called CVS in an attempt to understand and recruit their help. The Pharmacist insisted it was the other store's problem. I asked about the process in general and she continued to repeat it's the other store's problem. I clarified I was trying to understand the process and they reiterated that she doesn't know ... bc it's the other store's problem. Frustrated with the conversation turning negative and culminating in her hanging up, I decided to share this experience so others can know this: not everyone in the medical or pharmaceutical field joined to be of service and help people. Please find a store that does. And to people joining the medical field, please make sure your heart is in the right place.