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    Chevron

    5.0 (1 review)

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    Photo of Thomas S.
    453
    21
    6

    10 years ago

    I was only pumping gas, but the price was competitive, and the staff was very kind and nice. I am happy to give them two thumbs up.

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    CVS Pharmacy

    CVS Pharmacy

    2.0(51 reviews)
    3.1 miEmory Village
    $$

    Great customer service. Fast service at the Pharmacy. Shelves always well stocked. Convenient…read morehours.

    I've been a regular CVS customer and am generally pleased with their service. I've been using…read morethis CVS lately but I've had service issues 3 out of the last 4 times. Today, after learning that a single prescription was called in 9am, I checked the status through the app and was told it would be ready after 4pm. Shortly after 4, the app stated there's been a delay. I called and left message explaining that I needed the prescription and to transfer it to the CVS on N.Highland if there's a problem because I needed to pick it up today. At 4:30, I rec'd a call back and was told "we have it, give me 30 minutes." I went there at 6:30, 90 mins after the updated time it would be ready, only to be told it wasn't ready and would take 30 minutes to fill. Frustrated, I explained what happened. I was told they would expedite it but it if it wasn't ready by 7pm, I would need to wait until tomorrow, which I said was not acceptable. Thankfully, it was ready at 6:55. The person checking me out made no comment about my delay, inconvenience or their service failure. I told her it would be appropriate to at least say I'm sorry for your delay. That would be good service as delays happen and they only had one pharmacist filling prescriptions. Her response was that she wasn't the person who told me the prescription would be ready at 5pm. This was the final straw. I should've stopped using this CVS--as my wife had done 2 yrs ago--but stuck with them because I kept thinking they'd get better. A simple "sorry for your inconvenience" goes a long way and seems like an easy response to a service failure, but that didn't even happen.

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    Chevron - servicestations - Updated May 2026

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