I went through drive thru and waited half an hour as I usually do there on George Dieter. I…read morementioned my wait to the clerk and her snippy reply was that I go inside and that they are there for service and not convenience. I replied that I disagreed and she could have cared less. I am stuck there as I live close to this store but warning everyone their service is horrible!

I had just departed from an interrupted platelets donation at a nearby UBS facility and was soon to…read morepedal into magnificent Mexico, but knew that I needed more cash. I have always found Walgreens to be an excellent source of much needed currency wherever and whenever traveling(especially whilst biketouring) throughout the USA. Fond of true dark chocolate, I'll often buy a few bars of it with my VISA debit card, and increase the amount to what I forecast my immediate future expenses. I didn't go far before finding Starbucks Black Unsweetened Coffee, something I'd been thirsting for several months now. Even better, it was a 'two-fer' on sale. Of course, I bought the pair, but was hesitant to buy more because they'd have to be packed aboard my Doublevision and any liquid spillage, well, at least it wouldn't be a sugary spill! Anyway, cashier Briana expertly checked me through, plus the extra cash that would prove essential once I had entered Mexico at the Ysleta-Zaragoza POE. At the El Poste Centrro Cambiario, Avenida Waterfill, the exchange rate of 18.45 pesos to 1.00 usd meant I'd easily be able to buy another excellent meal at Pollo Feliz! Thank you, Briana & Walgreens, you get both 5-stars and my "Wheel of Approval!"

I was in and out today, so didn't actually get to look all around much. I was able to get beer,…read morewater, and snacks quickly. It was like any other Walgreens, no surprises.........................................................................:::::: .....

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-7pm

Annoying employee from one woman manager tru a black woman at cashier fallow me all store , like if…read moreI was criminal or homeless. Cmon. Bad. Bad service

On August 19, 2025, I went to the Walgreens on 1831 N. the Trevino where I go every week to shop…read more Before paying, I showed the cashier an e-coupon I was going to use and she told me it would be honored at the end of the purchase. However, after I paid, it wasn't honored and when I brought it to her attention, she told me it would be honored days later. As a steady customer there I knew that was a lie. If an advertise offered is not honored at the time of the transaction, it will never be honored and I told the cashier that. By then she became defensive and not very nice. I told her that if the advertised coupon was not going to be honored, I wanted my money back. She became difficult and I asked to talk to her supervisor. Ashley, the supervisor, had no idea of how to handle that and became just the defensive and difficult. She and the cashier kept me there waiting for approximately 40 minutes. For customers like me who shop there every week. It's easy to catch lies like the one that the cashier was putting out. Employees who deal with customers directly should get some type of training before putting them out there to make Walgreens look bad.

I prefer to go to Cvs rather than Walgreens there a store clerk who is always helpful finds what I…read moreneed also helps the pharmacy every time I see him he busy stocking merchandise his name is John and always greats you

Will never buy a gift card here again. I purchased $100 Amazon gift card and found it had been…read morecompromised so could not use it. CVS will not refund my money I didn't know they do not guarantee gift cards they sell. Very frustrating!

I've been to many Walgreens in El Paso. This one is by far my favorite. This store is always clean…read moreand the employees are always helpful. Great service!!!

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-11am, 11:30am-10pm, Sa 9am-1pm, 1:30pm-6pm, Su 10am-1pm, 1:30pm-6pm

great services, friendly staff…read more Dr Peyman is pharmacist and owner there, he was very kind and frindly. he helped my mother with her medications. also price was great. we will start going there..

I had one of the most unprofessional and frustrating experiences I've ever had at a Walgreens…read moretoday, specifically with Irma and the woman working in the photo department (I didn't catch her name, but I have a video reference). When I first walked in to register, I witnessed Irma speaking to a customer who was simply asking a question about her reward points. Instead of trying to understand the woman's concern, Irma just repeated the same dismissive line over and over in a rude tone: "It's online. You have to look online." She didn't even try to clarify, help, or explain anything. When it was my turn to check out, I asked about the in-store Pepsi promo coupon for $1 off. I had already texted the code exactly as the coupon instructed, and I received a message saying the discount would apply once I entered my rewards number. But when they rang me up, nothing applied. Instead of helping, Irma fed me the same nonsense excuse she'd been giving everyone: "It's an online coupon. You have to do it on your phone." That wasn't even true. The coupon was right there, in store, clearly marked. She acted like I didn't understand the process, when in reality she clearly didn't know what she was talking about. She eventually voided the transaction and manually took off the dollar -- something she could have done from the start. Irma then tried to argue with me by claiming the coupon was marked in red and that it clearly said it was an online only offer. I showed Irma right there on my phone that yes, it did say "online," but it was highlighted in yellow, not red like she claimed. And honestly, even if it is an online offer, then why is Walgreens displaying it in-store at all? What's the point of putting up coupons that can't even be used at the register? It's confusing, misleading, and a complete waste of everyone's time. They need to do better. After this whole ordeal, I went straight to the manager Ray to explain how unacceptable the behavior was. I've never been treated so rudely at any Walgreens or CVS. The lack of customer service, the dismissive attitudes, and the unwillingness to assist customers is shocking -- especially from employees who should know better. As a rewards member, I shouldn't be treated like I'm a problem for simply asking about a promotion displayed in the store. Walgreens seriously needs to retrain staff like Irma and the photo department employee, because the way they're handling customers is completely unacceptable. Whether Ray--the manager--or any of these Walgreens employees actually care about correcting this behavior is honestly unclear. But I would hope that Walgreens as a whole understands something simple: if customers treated them the way they treated us, they wouldn't tolerate it for a single second. It's time for this store and its leadership to step up, take responsibility, and fix the way they treat the people who keep their business running.

If you are filling a prescription here be advised that you will wait a very long time. Their drive…read more- through lanes have been down for months and have finally opened up again. After waiting in line for 25 minutes today I gave the young girl the name for my daughter's prescriptions. She keeps insisting that there is only two RX's. I told her there is three & to check again. She argues that there is not & I show her my app which clearly shows the three prescriptions that the Dr called in. She goes to get them and leaves me waiting another 10 minutes with many cars piling up behind me at this point. She came back finally and told me that they have "lost" the prescription and will have to re make the prescription and for me to come back in one hour. The other missing prescription not filled either. She could tell at this point that I was visually upset. She put the phone down and started laughing with the pharmacist. The utter lack of professionalism & unconcern for people's time at this pharmacy is unbelievable. They used to have a great pharmacy staff. Now it is terrible.