This pharmacy is terrific for several reasons. First, they deliver. Second, they seek the least…read moreexpensive rate for your Rx and identify any applicable coupons. Third, they're professional and extremely responsive. I recommend District Pharmacy highly.

I have been using District Pharmacy for a year now and I can confidently say they are truly a gem…read more As I mentioned in my previous review, I was prescribed a new prescription that is almost always on backorder. I would spend hours upon hours speaking (or not speaking to...because no one would pick up) to different pharmacies trying to make orders and every call would end up with me in tears. NOT HERE. District Pharmacy always delivers, is always kind, and is always courteous. I have never had trouble filling a prescription here + and they make dealing with insurance a breeze. Support independently owned pharmacies! This place is consistently amazing and I give them my highest recommondations.

Hann's is the most pleasant and helpful pharmacy experience my wife and I have ever had. After a…read morehellacious experience with OptumRX, my wife and I reached out to Hann's overnight to ask if they could fill a fertility drug my we needed. I sent a text to the number on their website and someone responded immediately, answered our questions clearly, and helped us transfer our script to pick up the medication the following day. I can't recommend them enough. I wish we knew about them earlier in the IVF process.

Excellent, same day service that came through in a pinch. Staff are knowledgeable and put my mind…read moreat ease.

Love this pharmacy! We've been going here since I discovered it tucked inside eden center where it…read morewas originally located. They took over a front store spot just after the arch as you enter eden center which is great bec it is now easily accessible. Prices here are low compared to other established and more commercial pharmacies which is why we are one of their loyal patrons even if we live in Maryland. We still go to a nearby pharmacy but if we can we prefer them hands down. They have helpful staff as well!

Extremely poor customer service, who has repeatedly been inaccurate with ordering of medication…read morelead time so one has to travel back several times to pick up from the counter. Also, when there were problems or questions with the medication, they were not only reluctant to assist, they were often very rude (e.g. yelling), making it very unpleasant to deal with. This unfortunately forces us to avoid using them in future.

My family and I have been loyal patrons of Generation Pharmacy for several years, but that ended…read moretoday. Last week Monday, I called to inquire about a specific brand of medication. The representative I spoke with was curt and told me they would never offer that brand and to call other pharmacies. I said okay and asked them to not fill the prescription. After a few days of calling around, I found out CVS offered the medication so I contacted my doctor to have the prescription sent there. That same day, a package of the wrong brand arrived at my home from Generation - they filled the prescription without my permission and it was on a Friday after they closed so I could only leave a message. On Monday, a different rep called me back and said it was autofilled by their system, even though there was a note with my request to not fill the prescription. This rep offered to send someone to retrieve the incorrect meds and reassured me that my insurance would not be impacted; even though they had already billed my insurance for the meds they sent me. She transferred my prescription to CVS and the next day when I went to pick it up, CVS informed me that I need to pay out of pocket because my insurance was already billled. Because I needed the medication, I paid for it when typically this is fully covered by insurance. When I called Generation about this, the same, rude rep who I spoke with the previous week answered and was not helpful, placing the blame on the insurance company. While most of their reps are great, I will never go back because of how badly that rep screwed up. While CVS is not the best, they will at least confirm an auto-fill before fulfilling a prescription. What is most frustrating is I called Generation ahead of time and asked them to not fill the prescription and they didn't take any action to remove the auto-fill. I had to pay out of pocket even though I have insurance that would fully cover the cost! Save yourself the headache and find another pharmacy that offers reliable service and better hours.

Could not have worse customer service. These people must have been trained at Comcast. My son had…read moreseveral prescriptions called in from the doctor's office in January. I was told they needed to file an appeal with the insurance, but they would let me know within a week and call me with an update. 4 weeks later, with no updates and no medication, I called again. Ended up paying out of pocket because they offered to refile the appeal and call me back. In July, another prescription was called in for my son. Same process, was told they would have to call in a prior authorization. I was promised they would call me within a week to give me a status update regardless. 4 weeks later and we are now in August, still no update, no meds, no calls. I call and they say I have to reach out to the doctors office. Just absolute liars and despicable service. Go anywhere else.

After many years of terrible experiences at the Main Street, Fairfax Walgreens, I switched most of…read moremy prescriptions to the Boston Ave. Costco store. What a change! Pleasant service, and no screw ups. The prices are MUCH better, as well.

I called to get a 3 months refill on a medication . Whoever answered the phone was not helpful at…read moreall . Kept trying to put hurdles and tell me it is impossible for my insurance to pay for 3 months of this medication without even checking what my doctor prescribed. I felt like she really did not like her job and did not want to help . Reluctantly she checked and found that my doctor did prescribe 3 months. I wish whoever answers the phone will be more friendly and helpful

I love this NoVa pharmacy so much. It's small and independently owned and operated but they are…read moreable to handle any prescriptions. They can order specialized medicine and common everyday meds, the whole gamut. The pharmacist Ashley is a gem. She's professional and personable. She is pleasant and kind and does whatever it takes to make your experience as smooth and seamless as possible. I love the neighborhood pharmacy experience because they know my name, diseases, treatments and medications without looking them up unlike the big pharmacies where you are simply a number. She goes out of her way to make your experience top notch, and for me she has never failed. I would recommend NoVa Pharmacy to anyone! I promise you won't be disappointed!!

Wonderful woman owned pharmacy. Best service around, and no long lines of grumpy people.read more

This is the best pharmacy. The techs are so helpful and they are top notch h on customer service…read more They are so efficient. A quick call for a refill and they will have my rx in the mail to me the same or next day.

A pharmacy that truly cares. Great service! The best! I highly recommend them. If you haven't…read morealready give them a try.

Just slipped and fell on their floor that had poorly wiped up Yogurt on it. I called out for help,…read morebut after 5 minutes a Spanish speaking person came outta of nowhere to mop the floor. I should have called,911. I will be reporting to corporate tomorrow morning. It was funny to the management. Luckily I didn't break any bones. They need to be sued!

The staff at this pharmacy go out of their way to keep the customers happy. Although it is smaller…read morethan some others and is not open 24 hours, they do very well to have medications available if you plan a little bit ahead of time. The staff, especially pharmacists Jason Yee and Amy Hahn are readily approachable and always have the time to attend to any problems the customers have and establish relationships with their customers. I cannot recommend this pharmacy highly enough.