Overall a good experience here with Walgreens today!…read more Came here to buy a birthday card and gift card and a Tide To Go Stain Remover and they had all three and they were easy to find! I was greeted and welcomed by Hannah when I walked in and then my cashier was Grace who was very nice and professional. It was an easy come in, find what I needed and get out, so I was appreciative of that!

All I could say is that I've never met a manager with so much professionalism, customer service…read moreskills, patience and kindness as Pam. When I say she goes above and beyond, I mean she reaches for the moon! My mother-in-law had a question about the price of a product she had purchased and she tried to find the answers to her concerns. She also kept asking customers if they needed help. I'll definitely be back to this Walgreens.

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

My usual pharmacy did not have my prescription and would need to order it. The CVS app offered a…read moresearch to see if a different CVS had it in stock. It was easy to use the search and had various filtering capabilities. I found this CVS as the nearest location, so I transferred the prescription with a touch of a button. Not long after, i received a notification that my script was being filled. That was fast! A little later I received notice that it was ready, but I didn't have availability to drive out at ththat time. Next day I went out, but it was during rush hour traffic. If you go at this time, make sure to bring your patience. Easy parking in a separate lot off to the side. I walked in and was addressed immediately- great customer service! all went quickly. Staff was efficient and friendly.

Their prices at 2 to 3 times higher than a couple years ago. That's not inflation it's price…read moregouging. I'll just go to HEB thanks.

I know every Walmart isn't the same however this one was a let down. Was looking for plus size…read morewomen's clothing and limited is the word. No PJ's, a few pants and shirts . . . Even the associate who pointed me in the direction told me "good luck, there's not a lot there" I will say that the lady who checked us out was extremely friendly. She made up for the disappointment as she helped my godson make a decision over a purchase, made sure we had a gift receipt and got us on our way quickly. Walmart, I also need yall to do better with the lighting in the parking lot. The holidays sadly are time that security can be an issue, especially walking into a dark parking lot. Many of your lights are out and there is NO security in the parking lot that we saw during our visit.

My son and I have been ordering groceries from this walmart for about 3 years now. The store is…read moreclean, safe, reliable, and friendly. The staff are well trained and serve the customer well. We love this store, unlike the ghetto Walmart south of there at 121 and cheeksparger. That other store had staff steal dozens of items from us in multiple deliveries and at the car pickup. Terrible!! When our family called them to complain, they completely ignored us. So if you need high quality Walmart, avoid the ghetto one at Hwy 121 and use the Grapevine one up north off 114 and 26. Well worth the trip!!

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

Was unable to get my migraine prescription filled at another CVS for several months so switched…read morehere hoping they get higher fill priority. The lady at drive-thru followed up with the pharmacist and Dr to get me what I needed. Turned out there wasn't a shortage but no availability of the prescription requirements as written. Now I have it and am so grateful to her!

They work with you! They tell me ahead of time if script is pricey or not!!!! I love all of the…read morepeople who work there!

I have used these guys a couple times ave they have been super easy to work with. When I needed an…read moreRx but they didn't have the whole amount prescribed, they provided half so I wouldn't have to wait (went back for other half later). For the same visit, I suggested that there may be a coupon online, so they took the time to find it and enter all the info so I could get the Rx for $0. This is more than CVS does these days. My only gripe is they close too early.

I have used Recept for years. They are the only place that carries all of my medications and…read moredelivers them to my door. I use to have to drive all over town to find my medications, until my pain management doctor suggested this pharmacy.I have used them ever since.

I just had to change from Sam's pharmacy while they renovate and decided to use this CVS because…read moreit's near my residence. Big mistake. The prescription was called in by my doctors office. Apparently the pharmacy has no system in place to notify a customer when the prescription is ready so I had to guess. I get there to pick up the medicine, no greeting from the staff on hand, I am not even sure if it was a tech or what. Just a quick, I'll be with you in just a minute....5 minutes later, she comes to the window, still no greeting. That will be $however much. No offer to answer questions. No interaction besides the transaction. Cold. Unprofessional. Everyone is not doing their best. Businesses are suffering after pandemic for multiple reasons and it's not because people are doing their best.

I visited CVS to purchase sunscreen and unfortunately had a very disappointing customer service…read moreexperience. During my visit, a group of employees spent nearly 10 minutes openly complaining about working conditions and job stress within earshot of customers. Once they realized customers could hear the conversation, they moved it to a back aisle, leaving the self-checkout area unattended. When I needed assistance because a coupon would not scan properly, I had to search the store for help. The employee who eventually assisted me, Taylor (Shift Supervisor), appeared frustrated at having to step away from the conversation to help a customer. Her interaction came across as rude, dismissive, and unprofessional. While everyone can have stressful days, customers should still be treated with courtesy and respect. What concerned me most was hearing repeated comments about being unable to handle the stress of the position due to her age and workload. Leadership roles in customer service require professionalism, patience, communication, and the ability to remain composed while assisting customers. Based on this interaction, I believe additional customer service training and leadership development would be beneficial before continuing in a supervisory role. I truly hope management focuses on reinforcing professional communication, customer engagement, and consistent service standards. Employees who are overwhelmed or visibly distressed should be supported appropriately to ensure both staff well-being and a positive customer experience.

This is the best pharmacy since microwave ovens. My mom used to get prescriptions delivered same…read moreday when I was a kid. Here it is again at Your RX pharmacy. I live in Austin. My Dr calls in a prescription and I immediately receive a text looking for payment and delivery information. In very short order, I have it in hand. Usually the next day. I receive a FedEx notice as soon as it goes out. I spoke to them one evening around six and had my package the next morning. They always work with my insurance and find coupons wherever possible. Always a pleasure to work with.

The pharmacist here was so incredibly disrespectful I asked if it was ready because they called my…read morename and he lashed out at me telling me why don't you go somewhere else. In a violent demeanor.

I had a prescription to pick up today and wanted to get it picked up before work and make it into…read morethe office on time. Things couldn't have run more smoothly. The girl who helped me came right up and said hello and didn't dawdle around. She smiled and thanked me for my business. Easy peasy and I made it to work with a few minutes to spare.

Horrible service, if you can even call it that. Was hung up on by pharmacy staff after being…read moretransferred/on hold 3 times. If you threaten to report them or call the store manager they become suddenly halfway helpful. Pharmacy can't separate discount cards, insurance or communicate/rectify their internal failures with both. Your insurance, prescriber or discount card will always be the reason why your prescription isn't filled when it should be. If you manage to get through to someone with actual skill, they still cannot fill your medication because CVS doesn't allow them to keep the supply on hand (due to the cost of one single dose) and you'll have to wait several days for it to arrive. Don't depend on this chain for lifesaving or life-altering medication. They'll treat you like a number, not a person.