It has been over 3 years now I have been using Alexa Pharmacy; and still awesome pharmacy services!…read moreThey are very helpful, easy to get to, kindly and knowledgeable. Love it. Wanted to do an updated review to say WELL DONE! Thank you for your helpful services.

UPDATED: The pharmacist tried to call me last night around…read more9:15 PM, to let me know that they ended up filling the Rx for us. They also texted me to let me know that they had filled the Rx after all. My phone's "Do not Disturb" settings were on, so I didn't see it until this morning. They called me at 9:30 AM to let me know they had filled the Rx and offered to open the store for me to pick it up, since they are closed on Sundays. We met at 10:30 AM and they gave me the medicine. They were apologetic and took care of us due to having to drive in the snow. I have raised my star review to 3 stars 3 because they did fill the Rx and for their consideration of driving in this weather. However, I won't give 4 or 5 stars because this didn't have to happen this way. ORIGINAL: We received our Rx late from the doctor, this was the latest compound pharmacy open that we could find at the time.. We arrived and were told the Rx would take 30 minutes to fill. I was told I would get a call when it was ready. After 45 minutes and closing time coming, I went back in. They had not started making the Rx and they told me they were calling the doctor to change the prescription to a strength that 1)we know doesn't work and 2)I can buy off the shelf. Thry refused to make it, because they didn't want to crush up tablets, despite our precious medicine being made in the same manner. I explained this, as well as told them that we need this strength, because we know it works from using this medicine in the past. They talked to their manager who would not let them crush up the tablets to make the medicine. Now, we will be without the needed medicine, possibly the whole week due to the incoming storms. This place clearly doesn't care about the patient. I will never go to this place again and will be sure to tell everyone to not waste their time here, because you may get refused and they won't bother to call you and tell you, so that you might have a chance to find another compound pharmacy open.

Best pharmacy service in Fort Worth. They seem to be able to supply medications other pharmacies…read morelike CVS down the road or Walmart just across the freeway can't seem to obtain. Their personal in their service, when they say they'll contact you they do, and when they give you information it's accurate.

They Always have what I need and are quick and efficient. Their products and services are always…read moreexcellent.

Thank you Tammy and thank you Britni for helping me with my purchase today. It didn't matter if the…read morebar code was messed up and the CVS app isn't working, yall still managed to get it done quickly and with great customer service ! Thank you

Customer service in non existent. They had a script for…read moreblood pressure meds for 10 days and failed to tell me they are out of the medication and no clue when they will have it. they want me to call other pharmacies and find whi has it and they will transfer it. well, they just lost my business. I know they won't have to close their doors but this is unacceptable

we are always pleased with the customer service and care here…read more they are a full service pharmacy. Staff is always polite and helpful.

Not the best quality and not a good value. Call around to get cleaner and also often versions of…read moreyour compounding medications. Alexa Pharmacy is by far superior.

I left a chain pharmacy for Midcities Pharmacy and could not be happier! All of the employees are…read moreso kind, communication is top notch! Unlike chain pharmacies, MCP answers their phone right away. They also will let me know asap about a prescription that was called in & when it will be ready. If you are over the chains, I highly recommend Midcities Pharmacy!

I can't rave about this pharmacy and their customer service enough. I'm a high risk pt and was able…read moreto get the medication I needed promptly from this pharmacy with not only ease but rather exceptional service. The owner actually genuinely cares about the patients and goes completely out of his way to help patients. I 100% recommend this pharmacy especially if you want to feel seen and valued. They helped me when many other pharmacies couldn't and I can't imagine how my health would have deteriorated without their help.

I frequent this Sam's Club. It is always clean, stocked, and the employees are friendly. I have a…read moreplus membership that I utilize for the earlier hours. I love how empty the store is before 10 AM. I love using scan to go in their app too! It's so convenient. You scan your items, pay in the app, then walk out the store. It's so easy and efficient!

I just had this problem again with the gas station and the attendant was so rude to me that I left…read morewithout getting gas. I went home and called the manager and while explaining the situation to her on the phone she hung up on me.

I had to call twice for Walgreens to use my insurance on file attached to my Walgreens dot com…read moreaccount. I had to call a second time because the pharmacy employee hung up on me after I was on hold for 20 minutes. It took 5 hours for my prescription to be filled and then a 30 minute wait in line to pick up.

I waited 21 minutes at the drive through to get my prescription. Never did anyone say we will be…read morewith you in a moment...nothing. They ended up having only one of my prescriptions and never apologized or any words of sorry for the long wait or a thank you. Horrible customer service at this store. It never use to be this way. I will be calling my insurance and heading to CVS!

I called the store and ask if someone could get an OTC medication and bring it up to the front. I…read morehad a recent procedure that made it painful to walk long distances. I was met with a resounding ABSOLUTELY, NO PROBLEM!!! Her name is Bailey, front store manager. She even brought choices. She is a kind and professional human being. You don't run across many like her nowadays. Bailey thank you so very much I really appreciate it!! CVS should replicate a THOUSAND of YOU!!!!! Terry

The CVS on Rufe Snow in Keller is awful!! Rude, dismissive, demeaning!! My daughter just got…read morediagnosed with bronchitis and needed a prescription medication to breathe. I was told they would not fill it until tomorrow since they closed in 30 minutes. Really!!! You can't stay open just 15-20 more minutes to help a mother who needs this for a sick child. CVS CEO be ashamed at what kind of company you run. I hope RFK makes all this better!!!!

Came for a covid test. All sales are visible, got a covid test and shopping. Results come soon and…read morecard was on file if u have the pharmacy info downloaded.

I ordered items for pickup, but they canceled everything within the hour. The email said they were…read more"out of stock" for every single item I ordered. My photos ended up getting printed so I still had to drive over here anyway and was curious if my items were actually out of stock. I found every item I had placed for pickup was on the shelf! I had stopped shopping at Walgreens for over a year now and that justifies my continuance to do so.

I was in the Fort Worth Neighborhood Market tonight and I needed Lemon Water but it was impossible…read morefor me to reach it. I saw this young man working in produce and I asked him if he could help me get the Nestlé Lemon Water down. He politely stopped what he was doing and immediately walked over to get the water down. When he couldn't reach the other 2 packs of water he went and grabbed a ladder to retrieve the remaining 2 that I needed. I have to report his level of professionalism, he demonstrated outstanding courtesy and kindness. I was so impressed by this young man's wonderful customer service, that I had to share it with others.

If I was reviewing the pharmacy alone, I'd give it four stars. This Walmart has the simplest…read moreprocess, fastest service, clearest communication, and best discount offers of any pharmacy we've ever worked with. The staff are helpful and move quickly. We never feel our time is being wasted and always feel important. The rest of the store is your basic Walmart Neighborhood Market, which against brand reputation, charges $1-$2 more than Winco for nearly everything and has a smaller selection of products, often not including some of our favorite brands. We do like their health products section, which seems to always have what we need at a good price (more props to the pharmacy). It's cheaper than Kroger Market and more convenient if only because it's not huge and spread out. For certain Walmart things, I'll still drive a little farther to the Super Center. For groceries, Winco is much better. If you need a local pharmacy, I highly recommend the one here.