I know every Walmart isn't the same however this one was a let down. Was looking for plus size women's clothing and limited is the word. No PJ's, a few pants and shirts . . . Even the associate who pointed me in the direction told me "good luck, there's not a lot there" I will say that the lady who checked us out was extremely friendly. She made up for the disappointment as she helped my godson make a decision over a purchase, made sure we had a gift receipt and got us on our way quickly. Walmart, I also need yall to do better with the lighting in the parking lot. The holidays sadly are time that security can be an issue, especially walking into a dark parking lot. Many of your lights are out and there is NO security in the parking lot that we saw during our visit. read more

Walmart Supercenter - Dark parking lot - Department Stores Near Me - Grapevine, Texas

Neighborhood Walmart. Prices have definitely increased. Inventory low and not alot of variety. Limited checkout registers. Medicine boxes bent and crumbled. Staff were friendly. read more

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Maybe it's the location it is in, but this is one of the nicer Walmart Supercenters I have been to. It literally has touches and things in it I don't see in most other Walmart locations. For example, in the bedding and furniture section, they literally have a bed on display to display the bedding etc. Another display has chairs on display. (Please see my photos for examples of what I am referring to). I have also always been impressed by how orderly and well-stocked this location is. They also have a parking lot that you feel safe in and can park relatively close to the store. Overall, even though I am not a huge Walmart fan, this is a really nice store! Review #2089 read more

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I really am as proud of this Walmart as they are, as made apparent from the window graffiti. Which is very pretty by the way! However, my visit was for the bakery and the bakery was LACKING! I did, indeed, find cakes. But quite a few were not fresh. In fact, there were a lot of cakes marked down that were about to expire that day. It took me a few minutes to settle for a cake, and when I did and tried to get an associate to write HAPPY BIRTHDAY on it there was no one there. I confirmed this by actually asking another associate in the deli department, working behind the counter. He was apologetic though. read more

My son and I have been ordering groceries from this walmart for about 3 years now. The store is clean, safe, reliable, and friendly. The staff are well trained and serve the customer well. We love this store, unlike the ghetto Walmart south of there at 121 and cheeksparger. That other store had staff steal dozens of items from us in multiple deliveries and at the car pickup. Terrible!! When our family called them to complain, they completely ignored us. So if you need high quality Walmart, avoid the ghetto one at Hwy 121 and use the Grapevine one up north off 114 and 26. Well worth the trip!! read more

Nothing is more aggravating to searching all over the store for an item, not finding any help. I finally found what I needed and I have to wait in the self checkout lane to check myself out with no additional discount to do so. Then the last nerve was when they want to search my bag and compare my receipt. No ma'am! If you want to see what I'm buying, have a cashier available to check me out. God, I freaking hate Walmart! read more

I would give 0 stars if possible! Lack of people to check you out when you have a basketful forcing you to self check out. I refuse to use it when I have too much. One checker on a Saturday is inexcusable! They said no one else was available!! Customer service people had no customers in line so they were on their cell phones!! I tried to continue supporting this store but no longer! And 2 people to check your receipt before you leave is ridiculous! No wonder they will lose business to the new HEB! Come on management, you can do better or lose business!!! read more

This Walmart is bougie lots of clothes! It has a Dunkin a first convenience bank of vision Place. It also has like a bunch of tablets and phone case store as well. read more

Walmart Supercenter - Lots of really cute clothes! Has a Dunkin', bank and vision place - Department Stores Near Me - Grapevine, Texas

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I stopped in to check out toys for a child's birthday party, but of course, I walked the whole store. I was looking for a karaoke machine, baby doll, and a craft. This is a medium sized store that had a regular basic toy selection...nothing magnificent, just regular. I didn't find what I was looking for, so I went to find a store employee. Not much help there - whatever they have is out on the shelf and would be in the toy section. Apparently there is only one karaoke machine and it's from Frozen for a 3 year old. They had two types of baby dolls: the material soft ones, or the hard small ones. They had some fun-looking crafts of sand art, make your own plastic bead jewelry, or grow water rocks. They do have the line of Justice clothing for girls, which contains some sweat suits and fuzzy jackets. These are cute. The rest of the store has the standard Walmart products. I needed canning jars and asked a different store employee for assistance. This employee was WONDERFUL. I grabbed up the box of jars and some Ball tools. They have a nice selection of canning supplies. All-in-all, this is your regular Walmart. I definitely give kudos to the one store employee in the housewares area, and the checkout employee....and the canning section. read more

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I took my Sentra for service and was overcharged. Apparently the Tech forgot the oil service I asked for. Wasn't even offered a refund nor did he convey to me before starting on my vehicle, that they were out of the oil I had requested. Str8-up awful and unprofessional service. I will never return to the Walmart in Grapevine, Tx for service. read more

The Vision Center has mastered "Incompetence with a smile." An inferior product with failed service x5. Maybe the worst customer service ever? read more

This is a great store. I like to stand outside and pray for people. Super friendly and helpful staff. Other customers also friendly.

So delighted this Walmart was near my hotel and open late. It was safe and clean and not too busy. All the employees help direct me to find items I needed. I'll be back cuz the optical dept was out of something I needed! read more

After visiting the new Sam's Club Grapevine, my husband and I stopped here to pick up some groceries. It was Football Sunday and Cowboys were playing so we figured the stores wouldn't be crowded. The crowd wasn't too bad. The shelves were fully stocked or at least more stocked than the Bedford location. We found what we needed. The self check out lines were minimal. Quick in and out grocery shopping. We'll be back soon! read more

Family is in town visiting me for my 50th birthday. We needed a few odds and ends from this particular location. Honestly, if you have been to one Walmart, then you have been to most of the others as well. (Figuratively speaking.) The visit was quick as we grabbed what we needed and checked out through the self-service line. The store appeared clean and well-stocked. I would most definitely visit here again if I'm ever in the area and need something. read more

Walmart Supercenter - a woman pushing a shopping cart - Department Stores Near Me - Grapevine, Texas

I love using the grocery pick up service.There is no charge and you can order and get within less than a day (so plan ahead) When your order time has arrived you receive a text and when you check in with the app it GOS tracks you and once you arrive the employee brings right out to your car! Occasionally there are items out and are substituted (at your approval) with an even higher cost version I usually place my order and pic my time the night before and have had excellent success! It's the only way to go read more

Walmart Supercenter - Here is where you wait for your order - Department Stores Near Me - Grapevine, Texas

That one star is me being gracious! Went to Walmart in grapevine to Return something. Customer service is just plain horrible! First time it was "our system is down honey!" Second time I got there at 7:20p. It looked like was closed. When I asked the lady what time do you close she said 8p. Phew. I was like oh good I have time. "Sorry baby we are short staffed. I don't know how to work the system. No one else here does. One person who does is on lunch break" is this real life? When I questioned about how there's an excuse every single time she goes "well if you know someone who wants a job send them out way!" Really? How abt train the ones who're already there. Ridiculous! read more

I placed an order for 2 Tire Online on December 4. Fedex delivered them to the store on December 5. I went to the store and they couldn't locate them. I asked to speak with a manager so that they would authorize me to make an exchange for other tires and they wanted to charge me again for 2 tires and cancel the others... a refund takes 10 days to be reflected... They are irresponsible in the management of online packages received. 1 Start is to much. read more

Walmart Supercenter - FedEx delivery Receipt - Department Stores Near Me - Grapevine, Texas

My father and brothers all were managers of Walmart, Wal-Mart Grapevine Texas they don't have enough people working the registers or help of you need assistance. They don't care of the customers. I remember when Sam Walton was still alive he ensured everyone was cared for! read more

Pinker Blades. I absolutely hate this store. These blades also suck. They literally ripped my material instead of cutting. I returned them. I was going to purchase the more expensive brand. I explained my experience to manager and asked if we could open the more expensive pair before I purchased them just so I could see they worked. They said they could not. I would have to purchase them and if not satisfied return them to the store. I explained the inconvenience of that and if they would open them and show me they worked I would buy them. After all that is their purpose in life. She explained they didn't have remnants to use for that purpose. Immediately to my right were small packaged remnants for sale for $1.97. I simply said you would not cut one of those $1.97 remnants to sell a pair of $26.97 pair of pinking shears? Please don't let Walmart run fabric stores out of business. If I had not already opened this package of cookies and eaten saw them, I would walk out of the store without purchasing anything. I am so agravated at myself for waisting my time at Walmart again. Every time I say I'm never coming back but how many times do I have to learn the lesson to never come here. read more

Walmart Supercenter - Pinker Blades. I absolutely hate this store. These blades also suck. They literally ripped my material instead of cutting. - Department Stores Near Me - Grapevine, Texas

I was just at your store buying a batting tee for my son. I was $.99 short and had to ask for a refund. Your employee, Grace, took a dollar out of her own pocket and gave it to me instead...She is just an absolutely wonderful person and let me know that truly good people are still in this world. Thank you sooo much, Grace. You made my and my son's day read more

ever want the quality of a subpar superstore with the added bonus of having your bags searched at the end of your visit...well look no further I've only been here three times since moving into town and I guarantee you there will not be a fourth. Target won't yank the receipt out of my hand and search through my bags read more

Convenient location, large auto department, digital price displays that most Walmarts do not generally have and very helpful employees at the self-checkout floor. The primary reason for this rating of 1/5 is because someone did a smelly number two near the rollback/discount aisle and had simply put a "wet floor" sign over the feces. I know it wasn't cleaned for a hot minute because it was 10PM. That is completely unacceptable and beyond disgusting, it is literally in the middle of the store nearby the arts and crafts section. EDIT: Also, the guy who checks your receipts is so extra like, it makes my blood boil, this is not St. Louis dude. read more

Maybe it was inventory week, but I have never been in a Walmart that had so many employees just milling around. There were also large packs of blue jacketed people lurking in the corners. Several times I turned at the end of an aisle and almost bumped into a group of people engaged in conversation. Only in the electronics section did anyone ask me if I needed help. Despite having already looked, I did need help, to locate the USB thumb drives. Pretty good prices right now. About $10 for a 16GB device. I bought one for my dad, who has never backed up his important files (all 500MB worth). Store was clean and tidy. No post to social media worthy encounters with other customers. Bottom line: Yep, it's a Walmart, next to a Sam's club. read more

Walmart Supercenter - I don't know why they call it Hamburger Helper. It does just fine without it. - Department Stores Near Me - Grapevine, Texas

of the Walmarts in Texas this is by far the nicest one. employees and overall stock and cleanliness outshine any other Walmarts in the area

Nice friendly staff. Pretty good collection. The bathing suits weren't easy to find. But you have to spend time to look. read more

Walmart Supercenter - a shopping cart in the parking lot - Department Stores Near Me - Grapevine, Texas

Had to wait an hour for 2 items after checking into curbside pickup. Called 3 times and was told "it's coming out now" every time. Employees are an absolute joke. Weren't apologetic in the least bit. Definitely needs some training or new employees. But hey, guess that's why they work at Walmart read more

A so called employee had stopped me and grabbed my receipt out of my own hand. The hell is wrong with all you seriously.

This is a Horrible Location. It has declined rapidly over the last 2 years. Food Shelves here can be bare. Whoever does their ordering should be fired. I have noticed that their Great Value brand is taking over the shelves and pushing out the regular products. I guess that's their ultimate goal. Need to Hire more People! They rarely have have more than 4-5 check out lanes open at any given time. Self checkout is absolutely useless when you have people with their buggy's loaded to the brim. Good luck having to find someone help you in electronics. The Target up the street is pretty crappy as well. My advise.. drive to Colleyville to grocery shop. read more

General manager Melissa a store #266 and her direct report both did not service me during business hours. They turned a man away before me without even knowing what he needed. The GM Melissa stated they are only doing exchanges and returns but again they turned a man away without even knowing he that's what he needed to do. I needed to send money to my family and I was not able to. GM Melissa said they need to be certified to send money and there was not one person in the entire store that was. I got to the store at 748pm. They should have closed at 8pm. So my complaint is read and act upon, I will be posting this on social media as well as on Yelp and google. Customer service is a real thing. As a business that has been around for as long as you have, you should know better. read more

BRYIN GAROFALO (bald tall man) who's AP at Walmart accused me of shoplifting and hovered over me at the exit saying next time he'll call the cops, trying to intimidate me. The way he approached to me was very creepy and made me feel uncomfortable. I didn't steal anything like why would I take a mask out of a package. he owes me an apology but Walmart isn't doing anything about it. Unacceptable! I just went to go buy things I needed and this horrible human accused me of Something I didn't do. I proved that I didn't have anything with me but the stuff I purchased. And all he did was walk away like what kind of "man" are you? He humiliated me in front of people and made me feel like complete crap. He probably confused me with someone else but that's not how you approach a woman by hovering at them. I feel so uncomfortable now if I go there because don't wanna see that man anywhere near me and threaten me for something I didn't do. And I proved by showing my stuff and pockets. I feel so unsafe and I want that camera footage to show me "taking a mask out of a package" since he swears it was me. Nope it wasn't me. He needs to be fired, be trained properly or needs a new job because he's going a bad job at accusing the wrong people of something they didn't do, but Walmart doesn't even care. I never had an issue like this ever in my life so this took me by surprise and it's just traumatic. read more

After having used this Walmart for almost 6 months now boy have I seen it's true colors. I signed up for the Walmart+ delivery service after not having great experiences with grocery pick-up at this location. The delivery service was even worse. Tonight I cancelled my service due to a second time of my order not being delivered with zero communication about this situation. I spent over an hour trying to call. I continued to get no answer. I called the grocery pick up number and the main store number. I will be going back to pick-up service at a different location. I have used pick-up service for almost 3 years and have never been so disappointed. read more

Worst Walmart I have ever been to. Customer service was the worst. I bought a visa gift card and when I tried to use it there I was told I don't have enough money on it when I just called them 15 min earlier and it said I had $50 on it yet my total was $31.15. I was then told to just call them and see how much money is on it but we literally said it's $50 on their even showed the reciet and the MANAGER gave no crap at all to help us. This is the worst Walmart and you should never go to it or you will always have unwelcomed visits. read more

convenient location great customer service affordable prices one stop shopping store read more

You always end up here just wanting to buy one item. Bam! Next thing you know you have 15 items in your cart! How does it happen? Wal-Mart and their cheep prices. The Wal-Mart in Grapevine is a pretty decent Wal-Mart. No signs of Ghettoness which is always a plus. The people who work here are characters but in a good way. Best time to shop here is past 9pm. Less people but always more fun. read more

This store messes up 50% of their deliveries and no one seems to care. It predates COVID. Customer service is worthless. They have to call the store to address anything and the store doesn't pick up the phone. They will charge you $90 for groceries you didn't get, but although you didn't receive anything you have to make sometimes multiple calls to get a refund, and then you get bombarded with messages asking if you want to tip the driver for the delivery you didn't get. Now repeat this 2-3 times per months. You know Target delivers. Amazon Fresh and Whole Foods. None of them screw up as much as Walmart. The manager of the Walmart vision center walked up on me and other customers (well within 6 feet) while we were standing in line at the pharmacy with her mask off her nose. When I said something to her about it--that she was supposed to have her mask over her nose, she was smart aleck. "Who is she talking to?" "I'm talking to you you are at work and you are supposed to be wearing a mask." I called to complain to store manager and they do not pick up the phone. Two weeks later I walked by the Walmart vision center and there she was again with her mask off her nose. If she won't follow the rules for customer safety please fire her! The exception to the one star is the Pharmacy. The Pharmacy is a 5 so far. read more

The ASS-stant manager of the store Guillermo is a complete joke. Disrespectful towards women and has zero grasp on how to operate his job position. Shit customer service - bad attitude and was rude towards my Mom for no reason. Clearly needs more training. read more

I used to shop here weekly because it was a one stop shop for everything I need. A few weeks ago they did a store remodel and downsized the regular products they used to carry. Why? The store didn't get smaller so why did the choices get reduced? I can see getting rid of lesser name brand items and slow movers, but Huggies baby wash? Diet Crush? I know those items moved off the shelf rather quickly all the time. The yellow and blue decor isn't all that thrilling either. Boo! Hiss! This warrants a complaint in the complaint box!!! Plus, they have no cart returns anywhere near the handicap parking spots. Does that make sense? read more

It's a walmart, sometimes you have great service, sometimes you don't. I don't like the change of layout but that is happening to all of the area Walmart so I can't avoid it. It's hard to give honest opinions based on various friends that used to work here, some with great experience working there, staying for years, other with bad. The biggest negative is that it has been ages from the time I've been here because it is such a head ake to get in there. Construction made it worse, but still its worse than it was in the 10 -15 years ago when I was up here regularly when I was in high school ... makes it worth it to spend more at target or other grocery stores to avoid the traffic head ake, inside the store & out. read more

I don't care what their excuse is, why is there no teen titans GO cake in this Wal-Mart bakery? I wanted to gift my newly 9 year old boy to a teen titans GO bday cake and as a passionate and old school teen titans fan, I firmly believe the younger generation of teen titans GO fans deserve to have the full throwback experience too as close as possible. The cake I settled on itself is good ( TMNT Dude!), but it is tragic a teen titans go cake was not here. Kids sure would have gotten a kick out of that cake for sure. Company probably doesn't care because they just want to make some quick $$$ from me included who purchased this "new" cake(costs about $56 now... Pricey much?), but not having the cake i wanted included doesn't do justice (can't see how the $56 one just for the oversaturated TMNT cake is justified either) read more