I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

I have recently begun acquiring a prescription from Community located on Teasley Ln in Denton, and…read moreeach time I go to pick it up, the staff is exceptionally professional and friendly. When my prescription is ready, I receive a text message notifying me to pick it up, and even if I do not receive a text, and call, they are consistently very polite. I have visited other pharmacies where the clerks seldom engage in conversation; however, Community ensures that they communicate with me every single time.

Beware! Poor Customer service. There are no signs up and the staff does not make you aware of…read morethe policy prior to a purchase, but there is a NO RETURN policy printed at the bottom of your receipt that they rely on to protect themselves from the sale of a faulty merchandise or purchase error. Although this may be legally sufficient to cover their a**s, it lacks integrity, transparency and honesty. When I was talking to the staff person during my merchandise selection and said I wasn't sure the merchandise was what I needed, I may need to check, that would have been an opportune time for the sales person to say, "Well, all sales are final so you may want to make sure first". Or at least have a clearly visible sign at the register stating all sales are final. No, it's in small print at the bottom of your receipt with no notification until you try to bring it in for a return. Not returning here, in any meaning of the word. Shysters.

This location sucks. They will not dispense the amount of medication that my doctor prescribed…read morebecause they say they sell too much of it and they have to meter their sales. Never did they say that to me, in fact I called earlier in the day to confirm the quantity before I picked it up, and they confirmed that it was for a 3 month quantity not one month. Yet at pick up they only filled one month despite the doctor requesting 3. They said that's how most pharmacies operate, and that is blatantly untrue. I used to get the 3 month fill at Walmart and CVS. I said that I guess I would need to move back to one of those pharmacies. The tech said, "Okay" and then hung up. Stay away from this pharmacy unless you want rude techs and a pharmacy that ignores doctors orders. So unprofessional.

Absolutely the worst!!! 18 yrs I have been going to this pharmacy and some fat mouth kid changed…read morethat all for me today!!! Marilyn at the Flower Mound Justin rd location just lost you a long time customer!!! I am extremely sick, never received any notification my prescriptions were ready, called twice to "messages are full" and no answer. Then to have this person tell me pretty much its my fault. Im done. So pissed.

The pharmacist was super helpful. I came in here to find medication for my four-year-old, who was…read moreexperiencing a cough and a fever and was given some suggestions and ultimately left with 2 medications and less than 10$. This is be the place I shop for medicines from now one. Very clean and well stocked on over the counter meds.

For no additional charge they synchronized my medicines so that I only need to refill one day a…read moremonth for EVERYTHING, AND they put my separate daily doses into packets so I just open one in the morning and one at night, no more struggling with multiple bottles or with the pill organizer! Additionally, they called and went over all my meds and possible side effects with me and sent me a printout of what we discussed. I am very pleased with the quality of their customer service.

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

Hiyi! Howsit going peeps? Allergies kicking in so I went to see my NP, she hinted Zyrtec was on…read moresale at Costco. Off to Southlake we go. Okay, so no thousands of samples out today. No biggie. I was there by noon on a Wednesday so the crowd was light and the lines super short. Found Zyrtec and yes, saved a bundle of cash. Also found these nifty charged light bulbs. Last week we had a power outage. Next time I'll be ready. Coscto has a 6 pack of battery backup bulbs for $9.99. Power goes out, these stay on for up to 10 hrs so you don't bump around looking for lanterns. Even has 2 portable sockets to carry a charged bulb around like a lantern. Whoda thunk? Anyhow, didn't get a hotdog deal or frogurt berry swirl. Staying focused on my 6 pack. Don't want those 6 pounds back on. My goal is -2 more by June. Easy peasy. Love ya peeps. Hope your day was pleasant. If not, ctrl +alt + delete. Open your task manager, go to the processing tab and end task on as many as you need to to lighten the load. That doesn't work, do a hard shut down and restart. Peace.

What a mess! Carts, pallets, etc. filling the aisles,…read moremaking it a hassle to even get through the store. Even MORE restacking, making it harder to find the usual selections. Smart alec sample server thought it was his job to finish my every sentence. (No, it wasn't your job, Brent) Lines were packed, including at self check. And the two badged employees were just standing around instead of help with scanning while people are in line to speed things up. Lazy? Ignorant? Who knows? To top things off, the Costco app was down. Value, meh!!

This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.

I recently transferred to this location because the Community Pharmacy on Justin Road closed. What…read morea nightmare! Although my husband and I have made it our policy to shop locally owned businesses whenever possible, in this case we will be making an exception and will switch to either CVS or Walgreens.

Incredibly rude staff. Lied to about prescriptions that were going to be ready after calling to…read moreconfirm then showing up to get it to be told Oops, we messed up, we dont have it and wait 3 days. THE RUDEST STAFF EVER. EVERY SINGLE TIME.

As a military family who has lived in numerous locations around the world, we have had extensive…read moreexperience with pharmacies in a variety of settings. Unfortunately, our recent experience with Justin Family Pharmacy was among the most disappointing we've encountered. Following a visit to the emergency room, our son's prescription was sent to Justin Family Pharmacy. Before proceeding, he contacted the pharmacy to confirm they were in-network with TRICARE, and the staff confirmed they were. However, when asked to provide insurance information, the technician requested details such as the RxBIN number. As a military family, we only have a military ID, which typically suffices for prescriptions and does not include an RxBIN. Rather than assisting by looking up the necessary information using our sponsor's Social Security number--a standard procedure--or contacting TRICARE directly, the technician instead advised us to call CVS or Walgreens to have the prescription transferred. When I asked for clarification, he plainly stated that he did not want our business. I was shocked by the dismissive and unprofessional manner in which we were treated. In all our years of dealing with pharmacies both in the U.S. and abroad, we have never experienced such rudeness or unwillingness to assist. This was not only frustrating but disheartening, especially given the high level of respect and care military families are accustomed to receiving in healthcare settings. I hope this feedback encourages a review of service practices at this location. No patient--military or civilian--should be treated with such disregard.