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    Grapevine Drug RX

    4.3 (35 reviews)
    Closed 9:00 am - 7:00 pm

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    Eric W.

    My review is right in line with Christy O's review. a) I was also there for pet meds, and b) I was very impressed by the helpfulness of the staff. Nearly every person that came in was greeted by name. I got the impression it was all about personal service, where people are names, not numbers. All in all a very pleasant experience.

    Old fashion pharmacy counter.
    Chris J.

    Grapevine Drug Mart is a independent pharmacy and a member of Health Mart Pharmacy. Family owned and operated the staff treats you as part of the family. They greet you by name when you come in the door and thank you when you leave. They also offer compounding on site and carry some of the more expensive drugs. Definitely the better of the Grapevine pharmacies.

    Grapevines #1 Pharmacy!

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    1 year ago

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    7 months ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    Shelly M.

    Helpful 1
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    4 years ago

    Great little Pharmacy. Got in and out for my Covid booster really fast. Nice selection of other items.

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    5 years ago

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    Shelly M.

    Helpful 1
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    16 years ago

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    9 years ago

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    5 years ago

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    Shelly M.

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    7 years ago

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    Shelly M.

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    3 years ago

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    10 years ago

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    Shelly M.

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    7 years ago

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    13 years ago

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    5 years ago

    Good service. Fast visit!! The wait for the 1st COVID 19 vaccination didn't take long. Now trying to set a date for shot #2.

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    Shelly M.

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    12 years ago

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    10 years ago

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    7 years ago

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    Shelly M.

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    7 years ago

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    Shelly M.

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    8 years ago

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    9 years ago

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    14 years ago

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    Shelly M.

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    13 years ago

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    14 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    Ask the Community - Grapevine Drug RX

    Review Highlights - Grapevine Drug RX

    Grapevine Drug Mart compounds my infant son's essential daily meds - and has since the day he was born.

    Mentioned in 4 reviews

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    CVS Pharmacy

    CVS Pharmacy

    (45 reviews)

    $

    I just had to change from Sam's pharmacy while they renovate and decided to use this CVS because…read moreit's near my residence. Big mistake. The prescription was called in by my doctors office. Apparently the pharmacy has no system in place to notify a customer when the prescription is ready so I had to guess. I get there to pick up the medicine, no greeting from the staff on hand, I am not even sure if it was a tech or what. Just a quick, I'll be with you in just a minute....5 minutes later, she comes to the window, still no greeting. That will be $however much. No offer to answer questions. No interaction besides the transaction. Cold. Unprofessional. Everyone is not doing their best. Businesses are suffering after pandemic for multiple reasons and it's not because people are doing their best.

    I visited CVS to purchase sunscreen and unfortunately had a very disappointing customer service…read moreexperience. During my visit, a group of employees spent nearly 10 minutes openly complaining about working conditions and job stress within earshot of customers. Once they realized customers could hear the conversation, they moved it to a back aisle, leaving the self-checkout area unattended. When I needed assistance because a coupon would not scan properly, I had to search the store for help. The employee who eventually assisted me, Taylor (Shift Supervisor), appeared frustrated at having to step away from the conversation to help a customer. Her interaction came across as rude, dismissive, and unprofessional. While everyone can have stressful days, customers should still be treated with courtesy and respect. What concerned me most was hearing repeated comments about being unable to handle the stress of the position due to her age and workload. Leadership roles in customer service require professionalism, patience, communication, and the ability to remain composed while assisting customers. Based on this interaction, I believe additional customer service training and leadership development would be beneficial before continuing in a supervisory role. I truly hope management focuses on reinforcing professional communication, customer engagement, and consistent service standards. Employees who are overwhelmed or visibly distressed should be supported appropriately to ensure both staff well-being and a positive customer experience.

    Grapevine Drug RX - pharmacy - Updated May 2026

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