Lakes is by far the best pharmacy in lake county, our who family and extended family use Lakes. My…read moreson Took his seven year old for his vaccines and they do a great job with Kids. I strongly recommend Lakes in Mundelein over any chain pharmacy. Lakes is the most professional and knowledgeable pharmacy we have used. Byron is very accommodating and goes out of his way to help. We have used chain pharmacies in the Past and will never go back. I gave lakes 5 stars they deserve more.

I can say with 100% certainty that if you give Lakes Apothecary a try, you will *never* go back to…read morethe big box pharmacies. I live literally 2 minutes from both a Walgreens and an Osco, but drive 10 minutes farther to Lakes as my pharmacy of choice. They are extremely knowledgeable, helpful and friendly, and their prices are better than any of the major chain pharmacies. And guess what? They actually *answer* the phone! I have also gone to Lakes for my various immunizations (COVID, seasonal flu, etc.) and will never go anywhere else. If you want to experience a more personal, more affordable way to meet your medication needs, go out of your way to use Lakes. (Note, too, that they can fill most veterinarian's prescriptions as well--much cheaper than buying your pet's medications from the vet!)

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

An independent pharmacy serving since 1872. You can tell by some of the pharmacological artifacts…read more(is this a museum?) and ambience that this place has been around a long time. I have learned that this pharmacy can compound custom medications for people and pets, including flavored options for animals (!!!). Surprisingly there are lots of toys and candies (at child level), greeting cards, sodas as well as gift items and medical supplies. So bring in your kids, your elderly parent, your dog (maybe?), your spouse. I must find out more about these flavored meds for pets.

Great service and knowledgeable staff. I was very impressed with the pharmacist and the techs.read more

You can try escaping Walmart, but Walmart always finds you.... even on vacation.!!! We rolled into…read morethe Gurnee, IL location bc our hotel thought we were pixies and gave us shampoo & body wash bottles fit for Tinkerbell.... cute but i need more than just a tiny drop of shampoo!! This Walmart was suspiciously clean and almost too organized, like someone summoned it straight out of a suburban dream. Jaime in electronics was very nice and helpful and the night crew shuffled around w pallets like retail workhorses waiting for dawn. The real win here.... (shhh... its a secret) No 10-cent plastic bag tax (like in Cali)!! Sweet, sweet Midwestern freedom!!! THAT ALONE made us so excited!! Another plus was how empty the store was during business hours... not very much traffic, which was nice!! The parking lot, though... eerily empty!!!!!!!!! The kind of quiet that makes you wonder if the town's residents only come out after sunset. A perfect stop for restocking your mortal supplies before the vampires wake.

Honesty so ratchet but that's kind of expected. Horrible customer service, there's a bunch of 16…read moreyear olds running around but can't actually help with a single thing. We had come in to buy a sports watch from the jewelry section. Mind you, it was only $20 but they still had it locked up. It took literally, an hour and endless customer service calls for someone to come and unlock the case. We were literally standing there about to search the desk and find the friggin keys ourselves. So unprofessional, it was just a $20 watch, but they're treating it like there's a rolex in there. Jeez!!!! After tracking down 6 different people, whom none had keys for the case, finally out of the sky fell an associate with the keys. Hallelujah! Finally... until we waited another 20 minutes for him to test every key on the ring, until the right one unlocked the case... do you guys not even label your keys? It was like watching a horror movie.. the anticipation.. What do your workers even do all day? Had we known it would've taken over an hour to track down any willing employee, let alone one with the correct keys, all to unlock a sorry $20 watch, we would've been out of there instantly. Such a disgrace, the manager should be ashamed.

Nothing to do with staff. They are always great. It's Walgreens Corp. It shouldn't take days to get…read morea script filled. Ordered Thursday. Went to pick up sunday. Said maybe mon or tues! Coming from fulfillment center. For a common inhaler. New script for husbands heart med. Took days to fill waiting for fulfillment center. Going to transfer all meds

I had a great experience here on Friday 12/16/2022. Great to be back in Gurnee. I haven't been to…read morethis Walgreens in many years, and it was cool to see it is still great. Shout-out to both Eddie and John. I found the Panini World Cup stickers box I was looking for, and even pulled a Lionel Messi in the very first pack I opened. You guys are my good luck charm now; I'll be back again soon to redeem my W Cash Rewards. Happy Holidays everyone!

Visited the same location twice in the last two r weeks. Store is clean and organized. I found…read moreeverything quick easily. Must comment on the bathroom. Very clean and beautifully scented. Very little waiting to pick up prescription. Customer service was very friendly and helpful.

Don't waste your time. I went in the get a water a cash back and whoever with no name badge gave me…read morea weird look and said I need my physical card to get cash back. I've been doing the same thing for two years at any store and had no problems getting cash back. So since he wanna be weird and waste my time I can do the same. go put that water back.‍ Gonna try and tell me I can't get cash back without my physical card how funny I don't waste my time on people who wanna think they're right all the time.

Constant delays and issues with stocking medications. Do not use Walgreens for anything important…read more After a morning of phone calls to get my post-surgery pain medication, they said they could only partially fill it. I showed up hours later and they had no records of it and it's deleted off my Walgreens app. Then I'm told it's another 3 hours because they "just received it". I essentially had to go sit in pain all day because I chose Walgreens, then they said it was my fault.

I don't know why this pharmacy is still open. They can't get prescription right and when you call…read moreyou constantly being put on hold very unprofessional. They say they open at 8 buts it's really 11 and they take a break right after opening. Who is hiring these people?

They closed without warning and no assistance for current clients. I feel like they became a victim…read moreof their own success. When they first opened they couldn't do enough for clients but as time went on I think they became overwhelmed. Pity.

Unprofessional. Pharmacist and owner, Chirag, refused to call my Dr office to facilitate refill. Dr…read moreoffice wants to hear from pharmacist, not a lay person. It was great while refill lasted. Then when a little extra work was needed by pharmacist, he was inadequate. I see same in other reviews. Really pathetic that someone who went to school to indirectly help people with their medication doesn't want to do that unless it only involves pushing a button to dispense medication. I see other reviews where they reported him to the Board of Professional Regulation. I did same for refusing to coordinate with my Dr and perform basic required pharmacist skills. I try to give the small guys some business, and this is why we use cvs or walgreens. They provide basic customer service.