Dearest Josh: I came in today 5/3/26 looking for lipstick for a date and I had a coupon . My coupon wasn't working even though it was suppose to be good till 5/6/26 . You took care of that for me and I'm very grateful ! I'm trying to retire in 22 months and your kindness meant a lot to me ! Thank you for helping me out . Your family raised you right ! Bless you and yours ! read more

Pretty typical CVS. Little bit on older side - but it is clean and friendly staff. I make it a point to come here for pharmacy needs as they offer generous coupons. Building could use a little facelift.... read more

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I've been a CVS loyalist for the last 30+ years. For whatever reason it's really the only pharmacy I've used for me and my family. However, I hate this location. It's never been the best, but serviceable. After my interaction today with Leah P, I'm going elsewhere from now on. She plain sucks. Horrible customer service, ridiculous statements, and crappy advice. Fighting me about a prescription from the Dr with a dosage change and that the Dr should just ask for the difference in dosage and to take both the original dosage and the new dosage. However, it's an all out war every morning to have my 12 year old daughter take one pill. Now I have to make it two?? Just fill the prescription. She may be the worlds best at reading a screen and taking pills out of a large bottle to put them into a smaller bottle, but everything else that has to do with dealing with people, she sucks. read more

Great pharmacy staff and location. Everyone is so helpful and the technicians and pharmacists are all very knowledgeable and professional. I had to change pharmacy because of my insurance and my experience has been very enjoyable. They offered automatic refills and explained to me how my medication would interact with items I take everyday like antacid or other medications. If your upset about your insurance please call your own insurance company or your employer. I learned that the pharmacy more than likely is not the issue so please try to understand where the breakdown went. The staff Va. help you understand but cannot actually fix the issue like wrong birthday or your employer changes insurance and didn't send you a new card. The store itself has some general goods and health and beauty products. The beauty items rotate to what's on trend so that was kind of interesting to see organic shampoo soap or Drew Berrymore's clean beauty line. Staff is slim, but helpful. The store is clean and organized too. I wish they hire more real workers than self checkout though. read more

CVS Pharmacy - New hair care rinse out. Makes hair soft. - Drugstores Near Me - Henderson, Nevada

This location is terrible. I should have read the earlier reviews. I have been going here for 7 years. After this incident I am done. The pharmacist Lea is rude and condescending. Does absolutely nothing to help you. My insurance company did not credit my February payment, therefore in May I went to pick up my prescription and she told me I had no insurance. The one medication I needed is $578 and I have a $10 co pay card from Eliquis that I just used in April. While awaiting my reinstatement which took a week, she was of no help. My insurance company even called CVS twice to tell them that I did in fact have insurance and that they had made a mistake. I am at risk of having a stroke without this blood thinner. She could not give me a few pills until the problem was resolved. I went into the pharmacy today and she said my $10 copay card doesn't work because I'm on government insurance, which I am not! I pay for my insurance through the market place of Nevada. I'm from Ohio and retired so that's where my pension has me purchase my insurance. So as of now I have no medication and have to be on the phone again all day tomorrow. As I stated before Lea the pharmacy manager is rude, condescending and does nothing to offer any help. I miss the days of your neighborhood pharmacy. read more

I stopped in here the other night in my way home from work to pick up some Advil Cold & Sinus. It's behind the pharmacy counter & you have to show ID for it. I'm sick with some type of respiratory infection, no it's not COVID....lol I was telling the pharmacy tech "in training" how I was sick & he told me I should get my flu shot & it would take 2 wks to kick in. Well he was right about it taking 2 wks to kick in but it has been said no one should get a vaccine while sick. I did mention that to him when he offered the flu shot. He didn't respond as I was standing there in scrubs. lol He was very nice & friendly. It was easy to ring up my medicine & a few other items that I picked up in the store. I did find this store set up really cute. Seemed to have more stuff for sale then my normal CVS I shop @z it was very well organized & clean. Wasn't very busy. The way to get out & to the lights right there is weird. It doesn't leave you much room to get over to the far left hand lane. You probably go toward the back of CVS & get out that way when it's busy. This store wasn't busy when I was there during the week about 6:45pm. Too bad this wasn't closer to home because I'm kinda over the CVS I frequent these days. read more

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I've been coming here for more years than I can remember, normally three to four times per month. I have always found all the staff to be extremely helpful, courteous and kind. Recently, we've had to have some more expensive medications within the family, that's on my insurance tier level and what they want me to pay not because of anything CVS or the pharmacists did. Leah and her team have always helped me with advice on these medications and helped point me in the direction of where to go for coupons and vouchers, or info on generics etc that I have gone back to my doctor with. Sometimes it works sometimes it doesn't that's to do with my insurance only. Today I saved nearly $100 on a monthly medication my daughter needs by using a voucher Brandon suggested I look for. It's not just the cost side of things either, I've had them explain the medications, when to take and how, advice etc that I find invaluable. When ever I pick up and have a quick question on a new medication they always have the time to answer it and give me advice. That's exactly what I need out of a pharmacy. As pharmacists they know the medications far better than anyone else, and Leah and her team have been our trusted partner in this for many years. read more

Showed up through the drive thru at 1:20, ten minutes before they close for lunch. The gentleman was taking forever to retrieve and scan my items. I asked if they could run my secondary insurance. By that time it was 1:30 and they said they couldn't help me until 2 p.m. I asked for his supervisor (the pharmacist) who said the same thing. I get they close at 1:30, but it's beyond my control that they couldn't scan my items promptly or assist me fully. All to get my medication? At a reasonable price? I'll be transferring to a different pharmacy. read more

Rude staff! Male with bullring nose piercing working at N Valle Verde location in Henderson, NV on 3/16/25 with a nasty rude attitude. My prescription wasn't ready yet and was blatantly rude and condescending for no reason. Even the customers behind me couldn't believe he treated me that way. I asked if there was an ETA and he said come back in a few hours and wouldn't help at all. He then proceeded to try to shoo me away when I decided to wait around for my order to be completed. Leadership needs to look at staff. If someone is that unhappy in their job, they should quit. This is not the first time that I have encountered terrible customer service from staff at this CVS pharmacy. I have at least 2 other occasions with different staff members being disrespectful and not helpful. I think I'll be moving my business to Walgreens because I don't want to deal with staff with attitude issues when I am sick. read more

If I could give 0 stars I would. This is by far the worst pharmacy with the most incompetent rude staff I have ever encountered. The my consistently jerk you around about your prescription, the doctor sends a script for 90days they fill one month purposely so your cost will be higher because insurance covers 90day supply not the 30day. Then we you call and leave a message to discuss how in the future the fix the issue they leave snarky comments. Run from this horrible corrupt provider, not to mention the pharmacist screamed at a patient for trying to understand why he was only getting his 28 day supply instead of the 90 as well, then same thing happened to me. I am transferring all to Smiths where service is better and competent staff doesn't try to defraud you of what you were prescribed to get more money for corporate greed. read more

CVS Pharmacy - Drugstores Near Me - Henderson, Nevada

Replace the store manager David McMullan with someone more competent and pleasant. Ever since he has managed this location it has become disorganized and gloomy. He never smiles, always looks angry and clueless. Bring back the last manager everyone seemed happier working there , which made the locals happy to shop there. read more

They do not stock common medications causing patients to need to go days without meds having to wait for an order to be obtained from the manufacturer. If you call ahead of time to see if they have your meds in stock, they refuse to disclose that information precluding you from planning ahead and utilizing another pharmacy. Finally, my provider and I both requested they not fill my hormone patch in a particular brand as it causes skin irritation. One of the techs told me they could order a different brand. Then when I picked up my THREE MONTH supply, it was the brand I did not want. The staff member I spoke to said they didn't know when another brand would be available and it could be weeks, or even months, for it to arrive. read more

Went to CVS to get a COVID test yesterday, as my aunt tested positive on Christmas Eve and I was around her for long periods of time last Wednesday. Though I have no symptoms and am fully vaccinated with a booster (I am that someone who RARELY gets sick), I decided to get tested anyway as a safety precaution. I made an appointment online and chose drive-thru testing with guaranteed results in a day or two. After booking my appointment, I got a text message requesting that I send a pic of my health insurance card to speed up the testing process. My appointment didn't take very long, I was there for maybe 5 minutes. When I arrived, there were two other cars in line, but it was moving pretty quickly. When I got up to the drive-thru, I gave the pharmacist my information and my confirmation number. Afterwards, he handed me a bag with a tube and swab inside. I was instructed to swab both my nostrils for about ten seconds before putting it inside the tube. They have a big deposit box next to the drive-up window where you can drop your swab off in a little bag when you're done. Less than 24 hours later, I got a text message saying that my results were ready and I tested negative. :) Yay! read more

I could see why this store has a 2 star rating. Recently this location replaced the store manager and it's went completely down hill! I have been coming to this store for over 5 years and the new manager David McMullan has brought the customer service to an all-time low. He bullies his employees and gets flippant with the customers. Not sure where CVS got this riff-raff. read more

REPLACE STORE MANAGER DAVID MCMULLAN!! Walked in to take care of a few things and get some everyday snacks for a sleepover but the manager was VERY rude. All he continuously stated was things that couldn't be done but nothing to help me figure out how to get what I needed. NO Customer service provided AT ALL!! read more

I only use this pharmacy because it's 1.close to my house and 2.it takes my insurance. But the pharmacists there have a horrible attitude, they flippant and dismissive, let alone judgmental. Last time I went to pick up my prescribed medication, the pharmacist had the audacity to ask me what the medication was for. She should know, it's on the label, and that is not information I should have to spell it out out. She was hesitant to explain the medication and before I had even left, I caught her making snarky remarks about me to the other worker inside. I was repulsed by the lack of professionalism and ethics. Again... what people lack these days is basic compassion for other people. read more

Trash customer service, she almost got slapped!!! She didn't hand me my money in my hand she threw it on the counter like I'm not holding my hand out for my change. 5:15 pm 8/13/23 the cashier almost got rocked!!! read more

This is the only pharmacy I come for Aetna Mastercard purchases. Marvin is excellent in helping find the items, and to ring up the purchases by finding the applicable coupons. He sometimes works at the pharmacy side but always comes over to the opposite side if you need his help. What makes him exceptional: knowledgeable, professional, pleasant and patient. A down-to-earth person who genuinely provides customer service! A rare find these days for customer retention!!! read more

Everytime i go to cvs i cringe when i see Lea the pharmacist She needs another job She is flippant rude and very immature I wish i had more options for my insurance coverage I have been going to this pharmacy for 10 years read more

This is a convenient and friendly CVS. It is right off the freeway 215, so it's a great stop if you are a traveler. They have propane for sale for all you campers! The pharmacy has always been quick and friendly, plus they have a drive thru read more

CVS Pharmacy - CVS Valley Verde - Drugstores Near Me - Henderson, Nevada

Cesar and David were unbelievable in helping me get my medication. There were processing problems but they told me to check back with them in the evening and I did and they had gotten the medicine. They went above and beyond!!!! I can't thank them enough. This is the pharmacy to go!!!! CVS on Valle Verde read more

Ah Francisco, my man! He's always there to help me out when I'm applying my extra care bucks and coupons. I thank him for his patience and his great smile every time I come in! Maria, the manager, has helped me find some items in the past, and when it was out of stock, she let me know when it would be in. It feels like home when I come in, and I love this location. It's always a good time when I'm here! read more

This is my favorite CVS in the Vegas valley. I used to frequent this store regularly when we lived in Green Valley, but since we moved over to the west side of Vegas --- I don't get to come here that much anymore. The pharmacy staff are always extremely busy, but they are super friendly. Several of them still remember me by name when I happen to stop in and that absolutely amazes me! Next, another great thing about this CVS is it's location right off of the 215 freeway. It's so easy to get in and out of here! Furthermore, the Green Valley location eliminates some of the crack heads you'll run into at other locations in town. You don't ever feel afraid to get out of your car here --- which is not the case in other areas of town. :/ Overall, I wish the CVS near my house had this location's employees and this CVS is so easy to drive in and out of. read more

CVS Pharmacy - Drugstores Near Me - Henderson, Nevada

Worst pharmacy ever. Avoid at all costs. Staff isn't helpful. I've called several times and they are never willing to help or offer suggestions. It's not their problem so they don't care. Do yourself a favor and go to Walgreens or another CVS if possible. Customer service is awful. read more

Absolute worst, most incompetent pharmacy I have ever encountered. I am on an injectable medication. First time it was filled they gave me a bag of syringes and needles. Now, I am here getting it refilled, and they are confused about the fact I need tgese things and have no idea what size or how many. They claim they have no way to look up that information. Also, the big guy with the ponytail, who does not wear a name tag, is the worst service employee ever. He has horrible customer service, refusing to be of assistance to anyone. The only pharmacy in town that carries this medication is this one. Otherwise I would never step into this building again. read more

DO NOT PRINT YOUR PICTURES HERE! The quality was so bad. The employee told me that CVS recently changed their colors and that's why the quality isn't as great. My pics were taken with my iPhone so I know it wasn't my phone that was the issue. Will not be printing pics here in the future. read more

I will give them a zero star if I could. The CVS in the Paseo Verde Plaza in Henderson Nevada is full of inefficient employees. I ended up going three times to end up paying $10 for each pill and getting the total of 5 pills, yes, 5 pills only. They told me they needed an insurance authorization in order to give me the whole prescription at 8pm, when they had my rx since early in the morning and could have done something to fix the issue. The only way I could get the pills was paying $250 for the 30 pills, that's how I ended up just getting 5 instead of the month supply. I payed $53 for 5 pills because I can't be without the pills, but it was their inefficiency that cost me, If I would knew earlier, I would call the insurance and solve the issue. They didn't even apologize. I'm not going there anymore. Their customer service is deplorable. . read more

WORST PHARMACY EVER!! As I sit here trapped in the drive through for 30* min!! Are You FNING KIDDING ME!! 6 cars in line and no one has moved an inch. Thus is a regular occurrence. I'm going to switch everything to a mail in pharmacy and hope they go out of business!! Idiots!! read more

This CVS is literally the worst. Chose this pharmacy because it is the closest to my home, but man I definitely regret it. Most experiences have been the same: Pull in to see a drive thru line of 5-6 cars deep, each car taking like 10 minutes at the window. Finally get to the window and have to wait 5+ minutes to get acknowledged. Then get told my refill, which was sent days in advance, needed another 20 minutes to complete and asked if I could come back later... Having to go through the hellish drive thru line again. Terrible service. Changing pharmacies. I suggest you look elsewhere as well. read more

I have driven thru their pharmacy drive thru for two pick ups now and I'm very happy with both of my experiences so far. The workers here are welcoming, they smile and are consistent in the customer service they provide. Compared to other locations, this particular CVS has not given me problems (knock on wood) and they always refill my prescriptions on time - with no problems. Thank you to the CVS staff at the Valle Verde location, I've been happy with your customer service thus far! read more

I've been going to this CVS for years based on the location, and the pharmacy service has always been pretty good, however over the course of the last year or so, the service at the pharmacy has really bottomed out. If I pull up to the drive through window, there's almost always a bunch of cars waiting, and I've gone in if the drive through line is too long and then had to stand around waiting inside at the pharmacy with 5 or 6 other customers waiting in front of me. And if I try to call ahead to speak to someone at the pharmacy, I have to try multiple times throughout the day because I'll wait on hold for 15 minutes and no one will pick up. So basically the pharmacy can't keep up with the business it has. Hire more people so you can keep up, or take less customers. read more

Very rude pharmacy department!! No compassion nor courtesy at all!! Please don't come in this location. I came in right after 1pm, they had an issue with a customer before me on the drive thru lane, they took several minutes until it reached 130pm. I pulled up and they covered the window with this white cardboard right away knowing there was someone last in line. I was just there to pick up my son's Medication because he was wheezing and needed to administer the meds right away! They could just have done the courtesy of saying it was lunchtime and not pull that cardboard right away. How rude! I Don't recommend this place, I usually give people the benefit of the doubt but this is a repeated behavior. Corporate needs to know this issue. read more

This review is related to COVID Testing! Do Not Use in Las Vegas!! I could not take my flight! It took 2 full days to get results and then some. In my opinion CVS should not use the lab they are using because they are giving a bad name to CVS. I like CVS for their products and value but not for testing! Very disappointed in this service. I couldn't take the trip because of their negligence with no recourse. read more

Currently at this location and it's gone downhill fast since Ira left. Went to ask for Allegra-D at the pharmacy counter. Pharmacy staff lady looks at the shelf and declares "um, we don't have it". And then silence. It's CVS, so I ask to clarify: "Do you not carry Allegra-D or are you out of it?" "We are out of it." So no offer for an alternative product, no offer to check when it's due back in, no offer to call another store. Just silence. They must be dealing with theft lately. I wanted to shop for eyelashes and they are all locked to the display. So if you are want to browse or pick up And touch a package, you can forget it. I just like to shop without having to ask for help with every single thing nor make conversation about eyelashes with an employee so my easy solution is to stop shopping there and go to Ulta. Finally, screaming "hello!! Let us know how we can help you" upon entry is obnoxious. Obviously a theft deterrent but when you want to slip in quietly to grab some NyQuil, you really don't want the line of customers staring at you. Just a crappy store overall. They have like 5-6 registers and you never know which one is open. Just downhill fast over the years. read more

We've used CVS Pharmacy a few times for our pharmaceutical needs. Fortunately it hadn't been busy so there wasn't a long wait. The pharmacy tech is always very nice and fast to process the prescription. We usually wait there for them to fill. Luckily it has always been 10 minutes or less. When you are ailing, the last thing you want to do is wait around. They do a great job of being quick and convenient! read more

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If I could give no stars I would. I just had the worst experience with this store. They couldn't fill my prescription and refused to transfer it to another cvs for me. They said I had to drive to the cvs and do it myself. Working in customer service for over 30 years I was appalled. When I drove to the other cvs they told me that they should have done it from there and they had to call the original pharmacy themselves. During times like these customer service should be above and beyond. I will be transferring my future prescriptions to another store. So rude! Never going back there read more

I went to get a few items, hair products and an extension cord. When I went to check out, the associate just stared at me. I had to greet her instead of receiving a greeting from her... furthermore, when I asked "how are you?" she said "eh." and shrugged!! When the transaction was complete she walked away and my items weren't bagged up. I had to sort of shout and ask for a bag. She responded "you need a bag for these small items??" I said yes, there is too many to hold! Why do I need to explain myself? Customer service is definitely a lost art. read more

Not only the worst CVS but the worst pharmacy I have ever dealt with in my 52 years of life. My wife has been there 4 x and every time they screw up. So the last time I asked for the pharmacy manager and she came out. We proved the doctor said early release for the medication and they would not refill it. So I asked for a card with her name on it so I could get in contact with corporate to find out why is this location so bad. The pharmacy manager Nikki Todd then says they will no longer fill my wife prescriptions. THEY ARE THE ONES WHO ARE INCOMPITENT AND REFUSED TO CALL THE DOCTORS AKA NOT DOING THIER JOB AND THEN THE POS MANAGER PULLS THIS WHEN I WANT TO CALL CORPRATE AND HOLD THEM ACCOUNTABLE FOR THIER INCOMPITENCE. read more

I don't know about the pharmacy but the store cashiers are very nice, from Marvin down to Francis, Romer and Kaitlyn. I love Kaitlyn cause she has so much patience with my couponing and also she help us with this super racist/paranoid woman who's accusing us of following her, we are wearing better clothes and bags than her FYI, we are asians that's why she look at us like that, crazy Karen! Kaitlyn said that we're couponing that's why we go around the store, actually, she's the one who looks like following us read more

I went to get my prescription. Not first time. 2 Nd time. Todd spears very rude. Wouldn't change the price in my prescription. I had goodrx. I called good rx and he lied and said was paid for it and that's why. No way. He would go our the price. I m filing compliance with state board and good rx is investigating. Spking to pharmacy Mgr. Niki she said they don't have to honor it. ? It's under investigations. I refuse to go to that location. Go to Greenvalley location. Hugo refuse to fill my prescription. Waiting for district Mgr to contact me. I use to wait hour hold on ph. I drive up to window and there was no customers. No one should be treated this way. Their all cvs wrk Togather and that's why Hugo is rude. I will also complain on him with state board. Completely different story. Niki put me on speaker ph after 26 mins of hold. read more