I have been going to the CVS for 15 years and they have always tried to be helpful. Some things are not in their hands , like inventory or someone's personal insurance issues. I have had a great experience with the pharmacists, assistants, and techs. I will continue to go there and appreciate the staff members that I have personally dealt with. read more

This CVS Pharmacy is a spot I only use for convenience, mainly because it's next to Whole Foods. That said, there's a newer CVS down on Adams Avenue with a drive-through that's significantly better and more convenient overall. This location doesn't have a drive-through, and I've consistently found it less efficient when I'm in a hurry. If you have the option, I'd recommend going to the other Adams Ave CVS instead. This one works in a pinch, but it's not my preferred location. read more

CVS Pharmacy - Drugstores Near Me - HUNTINGTON BEACH, California

The new guy tall dark hair stubborn refused to take directions from his coworker who was there for years when he asked her. I tell him he should do what she said, why not? You don't want to work here? ro response. He messed up my $220 transaction, I gotta be on the phone panicking, I'm told they aren't happy with him he's not catching on. I go back to the store, told Sylvia what happened..no problem. Next time I asked Sylvia if the machine was working today she said yes Got to the register and he's the only one there. I asked nicely if he learned it.. No answer no apology he starts trying to start a fight with me... I remember you, you were bossing me around I said he should listen to his superior, he said she's not, I said you are new in training she knows what to do and you messed up a $220 transaction, he said he's done with training. He calls Sylvia upfront... She sticks up for him after hearing all of this and she said his long time coworker is not his superior just wow..and I have to ask for a supervisor every time he's there from now on! No we will train him we are sorry have a nice day at all! . I tell the people at the pharmacy and they are all jaw dropped wide open. Horrible jerks! He's a liar I was nice the whole time. read more

I live right next to this CVS and I've never had a problem here until recently. The staff they've been hiring lately are incredibly rude and unprofessional. One older female employee was especially condescending when I asked for help finding an item. Instead of actually helping, she vaguely pointed me somewhere and walked away to scan items, acting annoyed that I even asked. After spending 10 minutes trying to find it myself, I asked again and got another rude response that basically implied I was stupid for not already knowing where it was. Then she tried pointing me towards self check out when I needed to pull out money. Customers are not their first priority. I understand retail workers get busy, but being busy is not an excuse to treat customers with disrespect and attitude. If employees clearly hate helping people, they should not be working in customer service. This location's customer service has gone downhill fast, which is disappointing because it used to be much better. read more

This review is for Christabel (name on receipt), young lady on the pick up prescription counter on Friday, April 18 at 11 am. She is very polite. She took my information. I asked her if I would get a text when my prescription was ready. She said yes and also would be called on the speaker. I waited OVER AN HOUR sitting on the chairs right in front of her. The person calling the names is horrible, he mumbles. I asked another employee, "did you hear what they said?" She said she didn't understand. If this young lady was busy on the back I wouldn't complain, but she was at the cashier the whole time and she didn't have the common sense to check if my prescription was ready or there was any other reason for me being sitting in front of the pharmacy doing nothing for an hour. PLEASE TRAIN YOUR EMPLOYEES I could safely assume this young lady is trying to do a good job, but when there is no common sense and there is no training, the customers are left with nothing. read more

CVS Pharmacy - Name of the employee, store information. - Drugstores Near Me - HUNTINGTON BEACH, California

RUDE and condescending! Their own website says they are open all day but I rushed over on my lunch break and at 1:28pm (per my phone) I was told in a "too bad, so sad" voice that they are closed at 1:30 for lunch hour. I had a poor experience here a few years ago and despite my concerns I tried the location again. Nope, it still stinks. read more

"Virtual Assistant" does not support customers with disabilities. Customers can only use this "assistant" by voice only. No other option. For those who are unable to speak or speak clearly, they will be disconnected and unable to refill prescriptions. In the past, customers could use keypad input. This option is no longer available at CVS. Perhaps it's time to look into Walgreens or Costco. read more

This place was jammed the Tuesday before Thanksgiving. They have everything you expect from your drugstore. Seeing all the people in line for the pharmacy was daunting but it moved quickly. The prescription I was filling wasn't ready. No worries there is this comfortable seat and I will wait for it. It is kind of an emergency. I kind of want to get some delicious chocolates because I am a bit stressed. read more

By far the worst service and store I've been to in a long time. One person working as a cashier, several people working in the pharmacy and the were closed in the middle of the day, although the pharmacy hours are 9 am to 9pm. I will never come back. read more

The pharmacist stayed late and help me out! Total rock star! I was running late and got there 4 mins after they closed but he still took the time to help read more

There was only ONE staff member at the cashier. I felt sooo sorry for him! He's an older gentleman and had a huge line. Not only was he handling check outs, but photo and self check as well at one point the alarm went off in makeup and he had to literally run and shut it off!! SHAME ON YOU CVS!! I won't go back to that location until you have more staffing! I hope the staff member reads this!! NO job is worth what you're going through!! read more

The pharmacy here is so incredibly slow. The staff have no sense of urgency and there's hardly any staff in general. 12 people in line at the moment... 2/3/25 7pm read more

This CVS is awesome! A super friendly and helpful team throughout the store! The pharmacy team is amazing ! I had to switch from Walgreens (many years at Walgreens) to CVS when I started Medicare. My prescriptions are always ready when promised and very rarely do I have to wait for more than a minute or two inside when I pick up my prescriptions! Usually if the are more two people in line a second tech comes up to take customers !!! The CVS customer rewards program is awesome! Much better than any of the grocery chain programs! Very customer friendly and really pays great dividends!!! read more

The folks here are just wonderful. Huge thank you to the hard working pharmacy folks who handle so many of our medical needs at once. Tonight we had to get a prescription filled urgently, I left a voice message and they called me back within 10 minutes! Prescription was filled within 30 minutes. These folks are amazing and kind. My husband and I have been coming here for the last year and half, these folks always treat you with care and respect. The CVS staff are also so patient and work very hard. All around good place, and good people. They deserve to be treated with respect and care too. read more

This CVS is unreliable and closed before their advertised operating hours of 10 PM on their door. I got to the door at 9:55 PM prepared to run in and grab one item, only to see a full store completely closed (as in, the employees decided to leave wayyyy sooner since the whole store was locked down at 9:55 PM). I hope the manager sees this and reprimands whoever was working the closing shift on 11/2. Very disappointed with the sub par level of service and commitment. I'll be taking my business to Walgreens. read more

CVS Pharmacy - CVS is completely closed at 9:55 PM when their advertised closing hours on the door state 10 PM. Unreliable, unprofessional. - Drugstores Near Me - HUNTINGTON BEACH, California

I used to go to Sav on Albertsons for all my scrips but when my insurance changed unfortunately I got stuck with this place that in a word is a train wreck! Average wait time in the drive thru is easily 20-25 minutes. Scrips are never processed when they say they're going to be. It's such a joke that it's laughable. Never ever did I think I would find a company this inept at filling your scrips in a timely fashion. They even ask you when you want to pick them up. You tell them and they still aren't ready. Would give this place zero stars if I could. Horrible customer service. read more

I don't expect much from a CVS, but this was worse than I thought it could be. Only one person checking out a long line, and a snarky and rude attitude from Kimberly. No one is willing to help you out, every single employee is unhappy to be there. read more

If I could give this place zero stars, I would. The entire store smelled of urine - cringeworthy to see people buying food in a place that is so obviously unsanitary. I hesitated to buy anything truthfully. Does the health department ever come out...?? read more

A friend received flu and Covid shot there. Now their arm 5 days later is so sore they can hardly move it. Has never happened before. Person who gave shot was like a robot shows no personality and jabbed shots in. He was a very young Asian man. He should not be allowed to give shots if not trained well enough. I was going to go in and get one. I'm definitely not going here. No compassion for the elderly. read more

Pharmacist with a long beard is a moron and not helpful at all. Other staff is nice and I used to like using this pharmacy until my experience with this pharmacist. read more

NEVER AGAIN. this location was on the way home so i stopped to get cough syrup and the shelves were so bare. of course i didn't see one to buy so i walked out without anything. read more

Most annoying STUPID pharmacy ever! Moving my prescriptions elsewhere. Went to pick up today, got home to find my regular 90 day prescription contained only 12 pills. The tech on the phone had no explanation and there's no note on the invoice. Now I have to drive 5 miles back over there and 5 miles back at $5.00 per gallon for gas to get this filled properly. They did this once before and said it was for my "convenience" so my other prescriptions could sync time wise. Well that won't work AND THEY DID THIS ARBITRARILY WITHOUT NOTIFICATION OR PERMISISSION! Here's an idea --a little out there, I know--maybe this is something new for you, but how about you ASK THE CUSTOMER??? read more

Exemplary pharmacy! I was hesitant about moving from another pharmacy but our insurance insisted. I'm so glad we did. It doesn't get any easier than this pharmacy especially with the online resources. Huge shout out to pharmacist Noelle who was my hero today. I wasn't feeling well, my husband just had dental surgery and there I was at the drive-through with a handwritten script for three prescriptions! I knew I'd have to wait inside but the gal at the window wasn't sure if they had the meds and could take up to 25 minutes. I went inside and was so blessed to have Noelle wait on me. She was very kind and caring. She told me, "We always carry these meds." I told her my situation and she said, "We'll get it for you in about 10 minutes (I had not clue she was a pharmacist)!" Sure enough, my name was called in 10 minutes and Noelle had our meds in her hand. This is the kind of service that will keep us coming back. Thank you Noelle! read more

Been going here for years, great place and friendly staff convenient drive through...........................

Who doesn't love CVS They have it all .. I like the makeup section and candy and pharmacy is at hand if needed. Clean and helpful read more

I just moved here a week ago and the Pharmacist, John Truong was the rudest Pharmacist I've ever had to deal with. No care or compassion. He seemed very irritated to have to help me. He had an attitude throughout the process of obtaining my prescriptions. I will never go back. read more

I was treated poorly at this Huntington Beach location. I originally came in to print out 80 pictures from my phone. I had difficulty uploading the pictures. I figured out the issue. I was asked if I was okay by the cashier after being in the store 25 minutes. I said yes. The pics begin to print. As I was waiting for pics to print, the cashier asked me to pay while they print. I said no I'll wait until they're done printing. She seemed bothered by my response. I didn't want to pay because I wasn't done shopping. So after pictures were done printing, I went shopping in the store. As I was shopping, the manager asked me if I was ready to pay. I said no. By now I'm annoyed. I asked him if the store was closing; he said no. Once I got my things. I went to pay. The cashier had an attitude. She rung up my items and I paid. She didn't offer me a bag for purchase to put my items in. So I had to put my items in my purse. She did not thank me at all. The sad thing about this experience was the store was basically empty like a ghost town. You would think they would focus on being friendly and welcoming since they no customers. Judging from the previous reviews, the store has problems. I won't be back. read more

CVS Pharmacy - Front of store - Drugstores Near Me - HUNTINGTON BEACH, California

The photo service here is not only terrible to deal with but they really don't care either. On several occasions I showed up to pick up pictures and they couldn't be found, or took a while to find. Here are my last two attempts at using them. Why would I have gone back you may ask, I needed things that only they could do that quickly. Well lesson learned. I contacted customer service and never even received a response. read more

CVS Pharmacy - I very carefully cropped this photo to their sizing to include all text. Clearly they just don't care. - Drugstores Near Me - HUNTINGTON BEACH, California

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it takes ages to connect to live person ! i have tried to contact unsuccessfully a live person for last hour ! useless !

-Pro- I can get my medication eventually.- -Con- Staff mixes up prescriptions; very hard to get a hold of on the phone. Would I return: No read more

Worst pharmacy I've ever encountered. I can never get through to a pharmacist. They have 40+ minute phone wait times on any given day. Theirs a female there in particular that answers phones and is rude and abrupt. Nancy is the only one that seems to care about the customers. Unfortunately, none of the other employees do. Therefore, I will be moving my prescriptions elsewhere. read more

Wanted to give a special shoutout to Pharmacist Nancy and the Pharm Tech gentleman with the ponytail and light colored hair (sorry I don't know his name). I had a prescription waiting at Walgreens for 3 days because it was out of stock and I couldn't wait any longer due to my symptoms so I decided to call this CVS to see if they had the medication in stock. The Pharm tech answered the phone and he was so polite, he confirmed they had the medication and asked me if I needed the medication the same evening. Mind you I had just gotten off work and it was 30 minutes till closing for the pharmacy. Within less then 30 minutes, the Pharmacy tech was able to relay my request to Nancy the pharmacist and she was able to process my prescription right away. I was able to get my medication before they closed. They literally saved me. As someone who is a clinician myself (they didn't know that), I know how busy and short staffed they are. Thank you so much for all your help, you both truly saved me from another restless night. read more

Great customer service. Everyone is always friendly and patient. Store is flea and has everything you need. Mary Sue in the pharmacy rocks! Thank you! Juan at the front is always super helpful and great customer service! read more

Came here for a flu shot. Very friendly nice people and excellent service. In and out in 10 minutes... highly recommend.

This review is for the CVS pharmacy location at Adams and Brookhurst. There are always long lines both at the drive through and inside to get my medications. The service is slow, they always seem understaffed and unable to serve the number of customers they typically have. They don't know how to manage their inventory either. I've gone severally times, waited in a long line only to be told "That hasn't come in yet" I'd recommend going to another pharmacy or at least a different CVS location. This location is poorly mangnaged. I"m going to try the CVS location inside target at the other corner. read more

Buy 1 get 50% off offers were everywhere! The cashier assured me I was getting the discount. When I got home I looked at the receipt which is extremely difficult to interpret. I didn't get the discount on toothpaste and I didn't get the discount on milk of magnesia. This place seems like a rip off joint. The cashier didn't care. I shouldn't have trusted him. read more

CVS Pharmacy - discount failed twice out of three - Drugstores Near Me - HUNTINGTON BEACH, California

There is a light that works at this CVS. He's the pharmacist and he made my day. I went in to get a Shingles vaccine on a lark. He was accommodating, positive, put me at ease and was clearly a man who likes people. Christopher! It's CHRISTOPHER!!! There's a special place for people like him. Rock on, Christopher. read more

Believe the reviews, the male employee at the pharmacy is very rude. I've come here twice to pick up my husbands prescription and they have told me they do not have any prescriptions for him, even though they send him text messages that say his prescription is ready. He also told me that my sons face mask for his inhaler needed to be approved by my insurance. When I said this was "weird" he actually started to argue with me multiple times by righteously telling me it was not weird. But my doctor called & they told them it was actually because they were out of stock. So frustrating. read more

Think twice before you shop at this location. All other CVS stores that I've been to are literally much better than this one. The customer service here is just horrible.... To the employees at this location: I understand life can be stressful sometimes and you may be going through personal problems, but it doesn't give you the right to take your anger & attitude out on others especially when they are your customers at work. Why not try to calm down and have a normal conversation with the customers when they have questions regarding their receipt at your store. No one was questioning your work performance. It was just about the price of an item on the printed receipt. So no need to get all defensive and heated up to argue and interrogate the customers. Take it easy man. Nothing personal. Now I know why this location has bad reviews... read more

*note* the pharmacy closes at 9pm although website states they're open until 10pm Great customer service typically and quick turnaround on prescriptions read more