Great staff. I have been seeing Catherine Croomer. Very…read morethorough and addresses all my concerns. Highly recommend this office.

Every since Ramirez left this place has fell apart Dr Bokhari called me cripple and was cussing…read more Very unprofessional and very disrespectful and rude. And Destiny is trash

Best clinic experience. The NP, Maggie, was kind and accommodating. She worked patiently with me to…read moreget my daughter up to date for her school immunizations. I would recommend her to anyone!

Terrible service. Followed me around like a hawk. They sold me rusty bobby pins and torn pantyhose…read morethat looked like someone tried them on and shoved them back into the box, which is utterly disgusting and disappointing. They didn't even have straws, the main reason I went their, and the checkout almost took 15 minutes. NOT worth the trip.

Kind staff, clean office, sanitization procedures enacted, and social distancing enforcement. If…read moreyou absolutely have to go to a clinic in these times, these are the things you hope to see once you get inside. Most of these things existed here in one way or another, and some were strictly enforced, with a few exceptions in their lobby/waiting room. Reception folks had masks. They had a "used pen" basket, but pens and old papers were left on the counter from previous patients. I would have liked to have seen mask enforcement on other waiting patients in the lobby; roping off chairs seemed insufficient as the waiting room is quite small. I would have also liked to have seen hand sanitizer stations near every door with a handle (my glove ripped opening one, which made me afraid to touch anything). The doctor (or APRN) is only allowed to enter your room once, to limit exposure, so he has to make sure he's doing it at the exact right time. For my visit, it was at the end of my appointment, after he had spoken to me on my cell twice, after one nurse asked general history questions (do you smoke, etc), another nurse recorded my symptoms over the phone, and a radiologist took me to get an X-Ray. During the APRN's short time with me, he took my BP, listened to my lungs, took my temp, recorded my RHR, and said he was pretty sure what I had was related to asthma and allergies. He also explained, "We have seen a lot of COVID here," so that I knew why he was unable to remain in the room for more than 5 min. The "a lot of COVID" statement scared me and had me grabbing paper towels from the patient room sink, just in case I had to touch anything on my way out. Most of my visit was by phone call from within the patient room; four phone calls in total to various nurses and the APRN. Why didn't they just do this with me from the parking lot? I spent all day trying to avoid exposure (this all started by a TeleClinic mandating I see someone in person because my symptoms necessitated an "in-person evaluation and diagnosis"), so leaving me in a room where numerous COVID patients were recently shedding for at least an hour each, felt like unnecessary risk to a non-COVID patient if evaluation was all to occur via phone anyway. During my visit, I also had a chest X-Ray due to chest pain, tightness and difficulty breathing; I was told I'd be given another mask, but they let me wear my personal, homemade mask. When all was said and done, I (an otherwise healthy patient, with asthma), was exposed the second-hand COVID germs for almost 90 minutes and was left to ensure my own sanitization for much of that time (mostly by avoiding touching anything). All in all, it was likely safer than shopping at Costco, and they had a lot of the right procedures in place, but I would prefer better enforcement and more safeguards and consideration be applied from the patient's perspective, and not just the clinic staff's perspectives. However, they were very kind and attentive, and I felt they truly did care about ensuring a correct diagnosis before I left their building.

Had a 1:00 appointment. Got there at 12:49. Wasn't take back until 3:00. Didn't see a doctor…read moreuntil nearly 4:00. The doctor rushed in, was in a hurry, rude as hell, and acted like she didn't believe me when I told her how I felt. Was in and our in about 2 minutes. I waited another 30 minutes to be told an antibiotic had been called in and I could leave. Will not return.

Absolutely recommend! Mrs. Marie was so kind and welcoming! Very professional and excellent…read morecustomer service! This is the place to go for all your labs/testing, fingerprints, drug screens, etc!

From the owner: WellnessMart, MD is a one of a kind, one stop pre-employment shop. We own and manage all of our…read morenationwide offices, and believe we are the best in the business. Instead of driving to multiple locations, imagine a single visit for Tb, LiveScan Fingerprinting, drug and blood testing, physicals, CPR/First Aid. Great pricing, open 6 days, walk-ins always welcome. For companies we offer:free company online portal with monthly invoicing. Same day results for most services. Complete the "Open new business account" located at the top of our website. Thanks and have a great day!

Tried to make an appointment online and it kept crashing. All I needed was my dad's heart rate…read morechecked. Went there because I have to work. Walked in and the woman was SO RUDE. Told me she could make me an appointment I. 2 hours.I asked if she even wanted to know why I was here. She did not. Told her I got all the way through the appointment schedule and it crash. She said yea, it's been crashing. That's it. Don't go here. Horrible

The np's there are always do a good job. I have always been treated well…read more They are very thorough.

I haven't been here since I moved to Jeff, but I brought Mom in today. I have to say the entire…read morestaff has been nothing but wonderful. The receptionist was friendly and didn't get impatient while I fumbled for Mom's medical cards and other information. Her nurse, Pam, was efficient, upbeat, and an absolute joy to talk to. Her provider, Jessica, came in the room with the biggest smile on her face, and it stayed there the entire time. I don't think I've ever seen an office with a staff like this. If you need immediate care, this is the place to be.

Most of staff are friendly. Dr Grimlin is a great physician. The nurses are great Nurse Practioner…read moreis also a great care giver. This facility takes your illness seriously.

Employee had 0 customer service skills. No one waiting and i was there an hour and 1/2 before they…read moreclosed. I did not have apt; didnt know i needed one.

The last 2 receptionists/aides were very, very rude!! The…read moreNurse Practitioners were great.

If I could give no stars I would. Terrible customer service. There hours say open till 5pm. Walked…read morein the door at 4:00pm. After being ignored by the receptionist the Nurse came out and said I've seen to Many patients today. We aren't taking anymore. I could understand this if there was a room full of patients but it was just me. Terrible service.

Called 10+ docs in/near/around the highlands for an urgent appt to deal with my bronchitis and none…read morewould see me within 48 hrs (I'm a new resident, don't have a PCP yet). I found this clinic online and went straight there. $25 copay (per my insurance) which is also what I would have paid at a doc's office...but way less paperwork! I had to wait maybe 15 mins. The staff was awesome. I was seen by a nurse practitioner with a great bedside manner. I got prescriptions and even a doctor's note to miss work in less than 10 mins after being seen. I would go here again in a heartbeat. Excellent service, highly recommend.

I was impressed with my first experience at this Urgent Care center. The office was clean and…read moreinviting, and I was greeted immediately at the window for check-in. There were 2 small waiting areas, decorated nicely. I filled out some paperwork, and was called back a few minutes later. I was there around 11:30 AM on a Tuesday and it didn't seem too busy. (I had called the day prior and they were very busy in the afternoon). The nurse that greeted me at the door was very sweet and personable, she took my information, blood pressure, temp, etc. and told me who would be seeing me. (I wish I had gotten her name, she was very sweet). A short while later I was seen by the Nurse Practitioner, Nancy Kern. She was equally sweet and personable, making small talk between checking me over and asking questions. She offered a lot of helpful tips along with describing the medication and what it was used for, and wished me well after she escorted me to check out. All in all, an A+ visit, especially for an Urgent Care center. Thank you!

It's cold and flu season and after 6 weeks of being sick, I decided it was time to see a doctor. I…read morewent to my nearest immediate care. This particular location doubles as an occupational medicine for workers comp and drug screening. For a tuesday morning, there were five people in the waiting room. The reception area folks were kind and pleasant. I had to wait around 40 minutes before being taken back. For an immediate care, I definitely wasn't expecting a shorter wait time. Once taken back, I was greeted with by a smiling nurse who took my vitals and put me in a room. Soon after, Melanie the APRN came in. She was so kind. She listened to all of my concerns and symptoms. Her exam was thorough. She diagnosed me with bronchitis. She then sked me about my preferences for medicine and sent me on my way with lots of informational handouts. This was a great visit. The immediate care is clean and the staff is friendly and knowledgeable.

Excellent Customer service. Outstanding Pharmacy and Rhonda provided the most courteous, and…read moreProfessional experience we have ever had at a Pharmacy. This Pharmacy cares about providing the best customer experience in the entire city of Louisville. Outstanding Customer experience I've had in quite a long time. Huge Thank You for being the best.

The BEST pharmacy in town! Everyone is super friendly, the pharmacists are very knowledgeable, and…read moreprescriptions are filled quickly.