speedy and efficient . the staff was knowledgable and pleasant…read more the amount and variety of products was significant.

If I didn't have to use this pharmacy because the other chain in town is actually worse, I…read morewouldn't. The main issue here is staffing. On 9 calls out of 10 you can never speak to an actual human being. Once you do get to talk to someone with a callback ,I will say they are usually (though not always) helpful. You can hear the stress and frustration in their voices from being overworked. It makes me wonder if they are so short-handed that the quality of their important work is compromised. Their hours are limited, only open until 7pm weekdays which for many customers is not convenient. The CVS IVR and App are useless. The IVR never "understands' and it seems the app frequently fails to find my RX account or has information from a previous account/location from years ago. If anyone at the corporate level reads these reviews, my question is: How can you stay in business at this location if you can't even find enough staff to help customers whose "business is important to us"?

We moved to Lake City Florida 12 years ago. Baya East Pharmacy along with A. J. and his staff…read morereally go the extra mile to help. The place is always spotless clean and the staff is friendly with smiles and great information when asked. I would never go anywhere else. I recommend this pharmacy to everyone. Patricia OConnor Lake City, FL 32025

AJ and everyone go out of their way the answer your questions. Friendly staff and great service. WJ…read moreWalter

Traveling and realized I'd forgotten to pack one of my prescriptions. I called and they were so…read morehelpful. Even checked on the direction we were traveling and suggested we stop at their other location. RX was ready when we arrived and staff so pleasant. This is just another example why I do not use chain drugstores for my prescription needs..... EVER!

Awesome pharmacy. They had medication that Walmart has to order which takes days. They got my…read moreprescription from WM had it fill in several hours. Amazing....

Place hasn't changed and never will. It's the managers..Worse than Walmart…read more. The workers here are terrible. Will walk right past you angry with attitudes and won't acknowledge you. They'll get frustrated if you bother them while they are stocking shelves. Very arrogant. I was even yelled at for asking where the hit sauce was. The food here is very old!!! Nasty stale french bread. Cold cuts tasted terrible and old. Winn Dixie is known for old good and the prices are outrageous! Some of the cashier's are ok though, but most will try to be condescending. Oh they have this idea that you're doing something wrong if you buy a gift card. The liquor store still had this snug rude skinny guy with glasses who pushed his world political opinions onto everyone, and even criticized and judges people by what liquor brand they buy. An older woman in there does the same. "I could tell what kind of a person he is by what liquor brand he buys" she said. The kid also claims Winn Dixie bases brands on demographics. As if judgemental people aren't enough in this city?

Beautiful store. It is clean and has a good selection of groceries. Even offered a few vegan…read moreproducts. Produce looks fresh. The checkout lines were short and moved along quickly. Using my phone number instead of a Winn-Dixie card is efficient. So a perfect place to shop? Well not really...... I saw a guy working on his car in the parking lot. On most visits the staff seem so angry it makes me want to avoid this location. Recently, I was listening to an employee speak very loudly about how unfairly things are and he was going to tell everyone that would listen including HR. He was surrounded by shoppers. The checkout staff while quick, are not very friendly. They just want the transaction completed and for you to leave. On another visit, I used the self serve checkout and standing there was an employee staring at me, with an intent look, as I placed groceries in the bag after scanning them. Did I do something wrong? She didn't offer a smile or any help. Maybe I shouldn't ask it might upset her. I said hello to a staff member in a name tag, dress shirt and a tie. His response......no response.....looked away. This store looks likes it wants to compete with Publix. The prices of groceries are certainly as expensive as Publix. However, this Winn-Dixie falls short of the friendly faces and helpful services that one should expect from Paying Higher prices. I think we will drive by this location and seek out the competition.

Lilla is the best! She is very quick and sweet and always has a smile on her face. Dylan was also…read morevery kind and worked very hard efficiently. They have a great selection of medicine and are always meeting my standards! I can get all of my medicine in the same place and they don't break my bank. I LOVE BAYA PHARMACY WEST!!!