I want to give the highest praise to Vina, a phenomenal pharmacist at the CVS location on 2nd street in Long Beach. Today, I went to CVS to deal with a fiasco regarding my meds. Turns out my refill prescription (which I had gotten at CVS in December 2025) was sent to the mail order company I had previously used. No explanation from my doctor's office regarding why this happened. Vina calmly explained this glitch to me. She then contacted my doctor and the pharmacist at the mail order pharmacy and had my script transferred. Problem solved. But things couldn't have been resolved this quickly without Vina's help. I'm most grateful for her assistance. read more

Great location. I didn't use to go into cvs that much for some reason before I moved to California. But this store is close and Inpass it often. I noticed that they always have great deals and are very well stocked. Great personnel that are very friendly. I come here for all kinds of stuff but Mai Lu to their pharmacy and to buy snacks!! Definitely recommend. read more

CVS Pharmacy - Outside - Drugstores Near Me - Long Beach, California

Great store with big parking lot. Not encouraged staff much except cashier, all nice and friendly. Well kept and bright store. read more

CVS Pharmacy - Outside - Drugstores Near Me - Long Beach, California

This CVS Pharmacy in Long Beach is my favorite. It is conveniently located on 2nd and PCH. Plenty of parking. Next to Gelson's market and Whole foods market across the street, Trader Joes, In N Out and a Gas Station. I often pick up my parents's medications and Everyone is always so friendly and helpful. They always ask about my parents. It also seems to be one of the larger CVS stores in the area. So, they have a lot to offer. I recommend this CVS store and Pharmacy. read more

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This CVS is conveniently next to Gelsons Grocery Store. It has ample parking, and is semi well maintained. They were out of certain items I was looking for, hence my four star review. This location is much cleaner than the many others I have been to. Pharmacy here is less crowded. read more

BUYER BEWARE!!! If you expect ANY kind of customer service at this store, look elsewhere!!!! Recently i purchased an otc product at CVS on 2nd street in Long Beach, Ca. My friend purchased it on her card for me. I also bought a snack for us so i had the date/time on that EBT card. When i got home , i realized i had bought the wrong product for my needs and called the store to see about returning it. After explaining that i didn't have the original receipt but knew the date/time, the manager on the phone looked it up and found the transaction. She said to come and t they would REFUND or exchange the product for me. Fast forward a week, I call, i get 2 managers who say "sorry , not our policy, exchange only!" Not only is it ALWAYS difficult to get customer service at CVS in general, but this store really topped it off! They need to get their story straight.....In my experience , CVS raises their prices, then offers "discounts" and asks the customer to do all the work in shopping there playing the "savings" game. If they had just offered a competitive price to begin with, we would know they actually had the customer in mind, and it would save us a lot of time and AGGRAVATION!!! read more

Large one-floor CVS, selling pretty much everything a drugstore sells these days. My wife loves using the CVS app to see which stores have which products, and for the most part, the inventory levels displayed on the app is relatively accurate. We found what we needed (locked up). One thing to mention is that when we rang the bell to ask for assistance, two different employees came within seconds to help us. This is very different than the other CVSs in LBC where you have to be patient and ring the bell multiple times to get assistance. Also noticed that this store has a Citibank ATM located inside...I don't think all CVS has that. CVS has a very robust Point of Sale system, always accurate in giving out the right discounts and coupons, even for self-check out. I think this is the reason why my wife loves it so much...if you put in the effort to use the right digital coupons, it works out well. She ended up reducing the price of our one item by 65% after all the coupons stacked. One negative note: we used our Citibank credit card which earns you Citi Thank You Points...interestingly, after we scanned our card to pay, it asked a simple Y/N question if we wanted to use 1,250 points to get $10 off our purchase. Now, that's impressive in how they are able to connect these systems together to communicate in real time. Unfortunately, this is a horrible exchange rate (less than a penny a point), and an instance where better technology/connectivity can actually harm the consumer. read more

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Staff always helpful with pointing out options when I'm wandering and finally say "excuse me. Can you please tell me....?"

Their self checkout is way too tough on customers what's the point of checking items out when they have to come assist you makes no sense the process should be seamless like the cvs in Huntington Beach where they don't need to do all that read more

The most incompetent team I've ever encountered. There is only one woman there, young with glasses, that ever gets anything right and is the usual one to fix things. I've been trying to get three very simple prescriptions handled for a month now and that can't seem to get it together. They fill one then I come to get it and none of the others have been filled then they say we need doctor approval. My doctor is the one who sends it and has been dealing with your screw ups over and over and over. They send a text saying waiting on getting it restocked then don't hear anything for two weeks. Call and they say oh because you're not covered. When I've told them time and time again I have medical. You tell them what's been going on and that their staff is royally screwing up and they get defensive and hang up on you. No longer coming here and makes sense why you have 3 stars read more

Pharmacy line is 20 deep and they can't even have all of the registers open. This store needs a management purge

Hands down the WORST pharmacy in Long Beach. They play games, there is lack of follow through, they rarely have common medications in stock and they have caused serious disruptions in my health. GO ANYWHERE BUT HERE. Their goal is to play with your orders so that you'll spend more time in their store, or, be forced to return many times due to their lack of stock and proper management. It's Costco from here on out. read more

I used to get my prescriptions at Rite Aid but as that company went under, CVS pharmacy has become my new spot. I've only had amazing customer service from them and am very happy with my experiences there. read more

CVS prescription drugs are way overpriced. They do not have a good contract with the pharmaceutical companies. I just paid $20 for a prescription with insurance that I used to pay seven dollars for with Rite Aid. and that was just for one of the prescriptions that I had filled I paid over double for all four of my prescriptions filled one prescription. I kept getting told a while ago that it would be ready the next day that was two days ago then yesterday I was told it was gonna be filled. I came back again today now they're telling me it's tomorrow time to find a new pharmacy. read more

Stop by to get a baby shower gift. The store was organized and nice. The gentleman that rang me up was nice as well. Free ample parking. read more

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I trust this truly amazing team with all my heart! They are a hard working team!! When Rite Aid closed they were on over load but still they pressed on to make us all see that they always do their best to make it happen. We need to appreciate the value they bring to our lives and the great service they provide. Always making sure that we as a community are taken care of! Thank you CVS on 2nd Street and PCH read more

Worst communication for customer service EVER!!!! Don't come here if you actually want to get information from anyone on the phone before you come. When you call, first you get AI then you get transferred, then you get put on hold!!! Why would anyone want to shop there after that....Save yourself some trouble and go somewhere else! I tried Walgreens and so far so good.... read more

Having a shelf of their religious texts as you wait for the pharmacy makes me question the professionalism and honesty of their pharmacy. I'm here to pick up medications, not to have your nonsense forced upon me read more

CVS Pharmacy - Why do they feel the need to shove their religion down my throat? - Drugstores Near Me - Long Beach, California

This store has changed so much. We have been going for years now. We are very pleased with the services provided at this CVS. The Pharmacy employees are kind and helpful and the store associates are always smiling and helpful as well. We shop this CVS frequently for many items. read more

I called for a week to get a Diabetic Pen ( Liraglutide) and was told in the end they don't have it available anywhere. I'm pulling all seven of my meds and going with Express Scripts. Customer service with a Frown ! read more

I used this pharmacy for years and was very happy, until they started getting too busy for their patients! My prescriptions get sent over, I follow up they don't call back they don't answer phones anymore. Then when I really need my prescription bc I'm leaving the country for 4 months they answer the phone the day of my flight only to say "Sorry we don't have it I'll need to order it" they had the prescription since nov 7 never looked at it told me there was no prescription for me in the system! I had to argue with the pharmacist just to get her to look! Then she says Sorry!! This is unacceptable! The sane thing happened to me last year! This causes so much anger and anxiety that it's no wonder America hates CVS and its health care read more

Came here for my Covid booster. Made an online appointment. Was able to check in via text. I was in and out in 15 minutes. It's a very busy pharmacy but the people are nice and it's convenient for parking. read more

Helpful and organized. Has what you may need and more. The staff keeps the floors clean and they are helpful with any questions. I enjoy looking at some of the local products like Belmont Shore T-Shirts. They have fun items like Long Beach CA shot-glasses. The pharmacists do a good job. read more

This a newer CVS store with it's own parking lot next door to Gelson's, across the street from In and Out Burger and Whole Foods and a shopping mall and close to the beach and marina. What more could you want from a location? The store was well stocked and organized. I had to ring the buzzer to get someone to open the glass case that has the Sonicare Brush Heads in it. They keep them locked up because they are a big theft item. Long beach gangs like to steal them. Bet you didn't know that preventing cavities is important to criminals. When you ring the buzzer--an announcement comes on loud over the store PA system: "Associate please respond to the dental care section to assist a customer." I waited 3 minutes and can see the entire store and no one was moving--there was no one else in the store except me. I could not even see any employees. So I rang it again, the announce comes on--wait 2 more minutes and this guy comes over and opens the cabinet and tells me to take my time inspecting the brush heads. At the register the woman was Sooo nice. I had a coupon, but she tells me that I should combine that with another coupon that I have to get a bigger discount? I tell her I don't think you can do that--you have to pick the best CVS coupon and use only one. No? She says "let's try." So she scans my coupon and then another one and it's not working. It only gives one discount. It was nice she wanted to help out even if it did not work. Very pleasant people work here. It's a really nice new store. read more

If you take necessary medication on a schedule, you need to find a different pharmacy. They don't care what prescriptions you take regularly, they don't take any of your medical needs seriously, and they are incredibly irresponsible when it comes to their customers' health. Avoid at all costs. read more

I went to an urgent care in Long Beach and needed prescriptions filled, they asked me where I wanted it filled. I explained that I was puppy sitting and my home is Huntington Beach too far to travel. So they recommended this store. Since I use CVS at home they had all my information and texted as soon as the medicine was ready. Easy ..Peasy ..I arrived and showed by bar code from my order and I was off to continue my puppy sitting duties!!! Excellent customer service!! read more

One of the pharmacists is so incredibly bad it borderlines on reckless. I wish I knew her name but not only have they given me someone else's medication entirely (could've killed me) but she lies and says they are out of medication when they are not out of stock at all. She really seems unqualified as if she cheated through pharmacy school. It's beyond bad. The other pharmacist are great and the cashiers are great but it only takes one rotten egg to spoil the whole bunch. She works on Friday nights. It's December 8 2023 read more

I normally wouldn't review a CVS ... most are neither good nor bad... they just are .. they simply quietly exist without much fuss... and that's ok. but this one is certainly an exception! I came in frantic on a Friday evening, looking for some last minute party supplies. Not only did Nancy help me find what I needed, she was so patient as I ran back and forth from aisle to register with more stuff like a chicken (in heels) with its head cutoff. The photo printing services were quick and reliable too! Thank you for saving the day!! read more

I went in to pick up two prescriptions, I was told one would be ready the next day. Three days later the pharmacy was closed regardless of posted pharmacy hours. Went in today, now four days later, apparently they don't stock it and have to order it in!! Seems like that should've been done when my order was first Placed by the doctor. read more

Bau Nguyen, the pharmacist, is the reason I go to this pharmacy. He is attentive, efficient, knowledgeable, helpful, and he treats me like a person. I've never had a better pharmacist in my life. He's also very funny and I know that's a very stressful job, but he is always kind and available. CVS is so lucky to have him. read more

This place charged $45.00dollars for a prescription that GoodRx has COSTCO and Walmart advertising for $2.00. They were more interested in selling flu shots than in hearing what the customer had to say read more

One of the largest CVS locations I've been in. Always clean, fully staffed, stocked shelves, and good selection of products. I can usual find what I need and then some. LoL From time to time they have good bargains like buy one get one 50% off as well as money saving coupons on featured items. Join the cvs rewards program and continue to save on your favorite products. read more

Second time I get a prescription filled here they are super lazy they make you wait. They're not on top of their job. I kept calling the medical office and they kept saying they were communicating with CVS but CVS was just making everything very difficult. read more

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Came to this CVS and picked up duct tape for a customer. The customer canceled and I went in to return the items, unused, still in the bag, with the receipt. Christie was pleased to tell me she couldn't except my return because I didn't have a California ID or Drivers License. It was just 'their policy'. My wallet had been stolen a few days earlier so I had no ID except my passport which I've been carrying around. I told her to get the manager. He also declined my passport as proper ID. I was furious. I called CVS customer relations. The woman was very sympathetic and apologized. She said the manager could override the policy if he wanted but there was nothing she could do since she wasn't in the store. She suggested I go to another CVS and try again. I did and I got my return at the very next CVS so I was happy about that but still, I just hate the kind of power tripping bullshit !!! read more

We stopped here to get sunscreen, snacks and towels for the beach. Plus travel items we needed. Friendly employees. Lots of parking. Better selection than at Walmart. read more

If I could give 0 stars I would. Came here to fill 4 medications my son needs to take immediately for an infection. It took over an hour to fill 3 of the 4 (which the doctor called in previously) while my son was waiting in the car with his dad. No urgency, I had to go back to the counter 3 different times and still need to go back tomorrow when the antibiotics he needs come in. read more

Definitely a strong NO. This is my first time coming to this location and they have some serious problems. My doctor called my meds in a day and a half ago and still didn't have them filled. The woman said I wasn't able to get my sleeping pills until the following month, which they were wrong about. I had to wait in the store for over an hour. I noticed another woman waiting for pick up said "HELLO!!" After standing there for 10 minutes no one even addressed her. Weird place. Won't be coming back. read more

Really really really really big CVS. Or I'm just accustomed to San Francisco sized stores. Any bigger and you can start charging people a membership card and sell hot dog/soda combos for $1.50 I needed sunscreen. There was sunscreen in 3 different areas. I wanted snacks. There were snacks on every other aisle I think. I needed to check out. There were about 6 checkout counters. Great location, plenty of parking. A 5 star CVS. A rare find for me. read more

I wish i could give zero stars. Need a prescription filled for my kid with an ear infection. Came here at 8:26pm on a Monday. Pharmacy closes at 9pm. Guess what?! It's already closed. This isn't the first time this has happened either. read more

Not since Austin have i been greeted like this. I guess not all catchall stores are equal. Customer service focus is much different than the CVS' im used to in CA. Looking for a gag gift for friends. So i bee line to the As Seen On TV section. So many crazy things. I noticed they lock up the earbuds, car chargers and small electronics related items. Wonder if people tend to walk out with stuff here? read more

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