I had no idea a pharmacy could be this well run. Such a better experience compared to a chain…read morestore. Knowledgable and friendly staff, quick service, and people that actually care about their customers. So thankful we found this pharmacy!

Came in on a whim for shower proof dressing for a wound which they had in stock, along with some…read morePure Encapsulations supplement. Friendly staff!

Spring Creek Pharmacy is a compounding pharmacy which means they have the ingredients on site to…read moreproduce medicine. They don't just sell it, they make it. However since their staff is busy doing what they do best - making drugs, they don't really provide all of the other bells and whistles of customer service that you find with the big corporate pharmacies like Walgreens or CVS. My doctor directed me to have my prescription filled here. She didn't send it in electronically, but instead wrote the ingredients on a prescription paper. She suggested I call them first to make sure they had the ingredients before going. I did, but there was some confusion on whether they had the ingredients because of the way I was pronouncing the ingredients and/or my phone was cutting out. Thankfully they had an email address, so I sent them a picture and they replied right away that they could make the medication immediately. I drove to the facility. The woman at the front seemed to be working multiple tasks and wasn't privy to the conversation I had previously on the phone, so we had to go through everything again. Once everything checked out, I had a small wait in the lobby before they came out with a paper white bag with my medicine inside. There were no instructions or "scare sheets" included, so I just had to go by what my doctor discussed in my appointment. In the end, I got a 60 day supply for $150 which seemed quite expensive. I took one, and an hour later, I was so sick. My blood pressure skyrocketed and I ended up with one of the worst headaches I had ever had. I thought I was going to have to go to the ER, but I managed to wait it out. By the next morning, my blood pressure had dropped to a normal range and the excruciating pain in my head subsided. I had an unfortunate experience here and with this overly potent medication. Had I used one of the corporate pharmacies, I would have had a consult with a pharmacist, had a detailed sheet explaining the medication and expected side effects as well as best practices for taking it. In the future, I will ask for this to ensure a layer of protection.

My mom is in an assisted living facility and every month she runs out of her meds...Every month…read more My 82 year old mom shouldn't be more on top of what's going on than they are. It's called a pharmacy, meaning they have ONE JOB which they consistently fail to do. If I could give ZERO stars I would.

HEB Pharmacy is ALWAYS on point!…read more One particular pharmacist, Juan Carlos (aka J.C.) at the Allen - Exchange location, is the kindest person; he is patient, kind, and has heart; it shows! I first experienced this when a pharmacy employee was super unkind (& rude) to me, and I wanted to bring it to the pharmacist's attention... JC handled the situation with grace and no excuses... even took accountability for HER actions! THAT is a true manager! People know the difference! I later discovered that she had just given her 2 weeks' notice... HEB dodged a bullet with her! Today, I called him to thank him for being a good human and representing HEB with such heart... AND that a NEW HEB would be opening closer to my home, and I hope they have a pharmacist team that is (even close to) as wonderful! He mentioned he had already met them and assured me they are all wonderful! I giggled and thanked him again! Thank you, HEB - your reputation is so wonderful, keep bringing in people like JC and your customers WILL thank you... and keep coming back! There are many other grocery stores and pharmacies to choose from... these (not-so-little) things make the difference! I was one of those people who would drive down to the Austin area just to stock up on groceries, and now, with all these DFW locations bringing HEB goodness to all, that's a HUGE WIN for us all! We are SOOO glad you are here!!!

Love the convenience and proximity and the wonderful staff, but taking a star off due to the fact…read morethat the drive-through isn't always open during business hours and not all medications are available yet. I'm sure it's because it's a new location, so I would expect this to improve over time. Friendly staff, though, and personable. They offer free and low-cost health screenings on the 2nd Saturday every month. We have taken advantage of that and appreciate having that option: including free blood pressure check, free glucose, and low-cost cholesterol, A1C, and complete cholesterol pannel. We've switched from CVS because the hours are much better, the staff are nicer, and of course, it's convenient!

This has been my grocery store since it opened. The staff are always kind and helpful. They…read moreremember my kids and ask about my family whenever I'm there. Today there was an angel working. A wallet that I lost months ago was finally tracked back to me. It didn't realize that the Walmart neighborhood market was where it was left. Thank you for your caring and persistence in trying to find the owner!! Y'all are the best!

Terrible. Meds never in stock and they don't update you about it. They assume that you don't mind…read moreputting your medical condition on hold for a few days while they figure out how to stock there shelves.

Rude customer service lady who refused to help replace my SIM card after it was verified to be me,…read moreand the problem causing an SOS error was the faulty SIM card. My name was on the account, she just refused to do her job. All the employees were chattering when we walked in and it took a moment to get acknowledgment.

This pharmacy is a hidden gem for sure. Ditch the big name pharmacies and get personalized service…read morefrom people who know your name and face, work hard to save you money and are just generally a great business to support. I've been super happy with the staff and service here, and they helped me out with sourcing a medicine that others couldn't. I really appreciate everything they've done for my family.

I was just here to pick up my monthly medication and the owner actually remembered to mention my…read moreprevious review. No, it wasn't awkward lol. The owner knows my name and remembers me every time I come in. After the last review I went to a local chain and had bad experiences. Long wait times and botched prescriptions led me back to Apollo, who had by this time corrected itself and has better security. I've had zero issues with them over the last five months and not only are they kind, they remember you! Super service!

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend

Everyone's extremly friendly, quick to return calls, answer questions to facilitate any urgency…read more There's also an awesome inventory section of herbs/vitamins inside thats part of the pharmacy! Ask for James! Super intelligent gentlemen; can answer anything regarding natural herbs/vitamins and much more! (They also have a drive-thru!).

Who knew there was a family pharmacy sitting right off 75 in Allen. Called first to understand the…read moredetails behind the script - pharmacist was patience with my many questions and concerns. Like other places, received a text when ready - when I got there - was greeted with a smile like they knew me. No starter like - "name and birthdate" (you know that one - that dry, I wish I was somewhere else "greeting" without even a "hey" or a grunt.). Instead it was more like "welcome in - how can we help you". Just that made me feel better about the items I needed to pick up for this errand. They have been there for years so they must be doing something right.

Professional and kind. Pleasant…read more Great communication. Ready when they say, if not before. Excellent and timely compounding pharmacy.

I have worked with this pharmacy for several years. Each and every interaction handled by the…read morepharmacist and staff have been nothing short of amazing. Highly recommend. They have gone up and above my expectations.