This place has absolutely everything one could need in medical supplies. Their assistance is above…read moreand beyond. I'm not exaggerating

My mother needed a new mobility scooter and they have helped me in the past with batteries. I…read morebrought my mother in and they worked with her to get a scooter she liked. They were very patient and showed her a 0 turn 4 wheel scooter that fit her perfectly! They taught her how to use the new scooter and loaded it in my car. I highly recommend them!

The staff is amazing they are so well stocked with all kinds of things for those who are in need of…read moreassistance due to age or health and there's no problem with returning within the 24 hours and it's really close in Bedford by Kroger shopping center on Harwood and Central I see the address is incorrect above

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Signed up and paid in advance for a one year commitment to weight. A 3 months supply was sent. At…read morethe time I was needing the refills I had to pester this company in order to receive refills on time. I am now waiting to get the last refill. After dealing with the AI assistant and being told that the product was not available. Finally got what I think was a human and (mimi) and they were requiring me to provide them with the the specific information from a make believe Doctor. After a complete shit show they will not deliver the product as per the contract. Yes the will not supply me with what I bought. Stay away!

Absolutely terrible customer service. I had horrendous side effects. The medical care team never…read moreresponded to my messages. The customer service side could not have cared less they wanted to charge me a $150 to cancel a future order that had not yet shipped. They had me go through a a few hoops to get a note from my doctor to get the fee waived, only to tell me, no, we don't waive that fee. Just a very bad experience with this company. They just want your money. That's all

We found ourselves in a bind after a family member fell ill and needed to move in to our home. A…read morestair lift became an absolute necessity and time was a major factor. From my first phone call to the office to the final adjustments of the stair lift, 101 Mobility and the entire team worked diligently to meet my demands although they certainly didn't have to. They have been friendly, patient, and willing to satisfy our needs in a rather difficult and stressful time. If you find yourself looking for a chair lift or other mobility need, I recommend you call and discuss it with Christina or Leslie as they are both fantastic to deal with. Mel, the technician who installed the lift, was also great. Informative, quick, clean, and thorough. Thank you 101 Mobility!

Start to finish this company is amazing! I needed a quick install for my handicapped mother that…read morewas moving back into my home Jennifer and her crew handled it flawlessly I highly recommend this company . ..everyone was so helpful...from the first phone call I made to the end of the project. it was fantastic!

CAUTION to anyone using mobility equipment. Do NOT buy anything from MCS on Hedgecoxe in Plano!!!!…read more Nate, their Sales Manager, sold me one of their most expensive 200 lbs outdoor scooters. The Baja Wrangler by Pride with pneumatic tires that are harder to puncture. He was extremely attentive until I bought the $6,000+ scooter. Fast forward 2 years, I get a flat tire that can not be patched. I called Nate at MCS for almost a month, leaving messages asking for help. After a month,in desperation, I left a voice mailbox for every single person at the company. Not one person ever returned my call. They have the WORST customer service ever!!! Instead, call SPINLIFE. They are very large and offer excellent customer service and a great website online for ordering 24x7. SPINLIFE - the Official Pride Retailer https://www.spinlife.com ' pridemobility ' scooters

Nate and his team went above and beyond customer service! I called a few minutes before closing to…read moreaddress an issue with a broken power lift chair for my Mother who is in Assisted Living and depends totally on this chair! I did not purchase this chair from them was looking for repair options. It turns out that the chair was not repairable due to age and he took the time after hours to provide me with in stock options with pictures, specs, and pricing! We visited the store and selected a chair from the options he had provided. I was desperate to get it as quickly as possible and he did not disappoint! The chair was delivered with a courteous team the same day! If you are in need of mobility / health care items this is the place to go! You won't be disappointed!

Do NOT do business with this company. I was charged twice for a one-month equipment rental. Since…read morethen, I've made repeated attempts to resolve the issue by phone, email, text, fax, and even an in-person visit. Their voicemail was consistently full, and I never received a response from billing or management. Based on my experience, I cannot recommend this company.

From the owner: Need Medical Equipment Today—Day or Night?…read more Allen Medical Equipment provides 24-hour delivery, professional setup, and caregiver instruction throughout North Texas. We specialize in urgent and high-value home recovery needs, including: Premium hospital beds Bariatric hospital beds Low-air-loss mattresses Patient lifts Power wheelchairs Lift chairs Oxygen concentrators Stairlifts Complete home-recovery packages Our team delivers, installs, tests, and explains how to use the equipment so everything is ready before your loved one arrives home.

I am here at the Universal Medical Supply now to return a faulty piece of equipment they solde…read moreearlier this week. They refuse to make it right. Allen police are on their way per my request. Do NOT bother with this shady business.

I had the best experience with a gentleman named Aaron who works for Universal Med Supply. The…read moreoutstanding customer service I received from him was 5 star and his words of encouragement, helping me cope with my own personal situation caring for my aged mother was helpful and welcomed. Sometimes a personal touch goes along way in a world that has lost touch with how important it is to "lift" each other up in times of need. Thank you Aaron! You are truly an asset to this company and I do hope they recognize what a great employee (and person) you are! Best regards, Sandra

Needing to purchase a mobility van was the thing I dreaded the most. Then I met Kelly Woodward and…read moreKevin. I have never had such a marvelous experience especially in a difficult situation. They are the most caring and patient people and they hear everything you are saying...all of your concerns...all of your fears...all of your needs. And the service doesn't stop after you have made your purchase. These guys are "keepers" and I highly recommend them to anyone.

From the owner: From its humble beginnings, United Access has evolved into what it is today, an industry-leading…read moreprovider of wheelchair accessible vehicles, driving systems, mobility seats, handicap lifts, and other vehicle modifications. United Access has been in the wheelchair van industry for over 30 years. Accessible vans are our specialty. We are dedicated to providing the best service for all of your accessible transportation needs from our Plano, Texas location.