Absolutely the best pharmacy. I cannot understand the 1 star reviews, when my docs put a script in,…read moreit's ready almost instantly. Unlike chain pharmacies where you might wait days.

My favorite part is when they tell you that your prescription will be $1, but when you go to pick…read moreup--it's suddenly $5. I sent my husband to pick up the prescription and before he even pulls out a form of payment, they tell him it's $5. He comes home and tells me about it so I play the VOICEMAIL to him of them saying it's $1. They never even attempted to tell him that it's $5 minimum to use a card... love that!

I would give this pharmacy a 0 if it was possible!! They make is impossible!! The pharmacists…read moremakes up her own rules and makes patience who have severe pain SUFFER!! I was told by a tech what day i could pick my meds up and then i planned my travel. Then the day before, i was told i had to wait 2 more days! I've never dealt with such stupid people!! They need to educate their people! I told the tech i could not get my med in a different state, which is a controlled substance, and she told me it wasn't! It absolutely is and it woo t transfer! I'm changing pharmacies today! Total disappointment!

DO NOT PRINT HERE! Do not order anything through their same day printing. It's a total load of BS…read more Placed my order in the morning & got the confirmation it would be ready by 5. Called at 5. They haven't even started it, it'll be ready at 7. Called at 7. Was told 15-20 mins tops! Showed up at 8!!! Still no prints! What a total waste of time. Go to Walmart, when they give you a time frame they mean it.

Best Pharmacy hands down! This pharmacy employs the best pharmacists and the best techs! I always…read morehave an outstanding experience at this location! Tonight was no exception! I had 2 Rxs to pick up and my son's doctor had called in 2 Rxs this afternoon. I didn't think my son's Rxs would be filled but thought I would ask anyway. The pharmacist (Shirley) overheard me asking the tech (April) and said she could get them filled before the pharmacy closed in 5 minutes. And she did! Another example of fantastic service! Thank you Shirley & April!

I had an amazing experience with Belinda at the pharmacy. She communicated between 3 parties to get…read moremy prescription problem solved. The customer service at this CVS is amazing! Belinda was on the phone for 15 minutes trying to figure out what was wrong and didn't stop until she got it solved. Amazing Amazing Amazing!!

Worst pharmacy operation! Came to pick up a prescription on a Saturday. Even though there is a…read morepossibility of having 3 available lanes, they choose to use on one, and it is for both Covid test and prescriptions?? I don't know who had this bright idea, but it's a horrible one. Covid testing takes time and should be done in a separate lane, as every other pharmacy in the country does it! Not only was the car line around the whole building, but when I tried to go inside to pick up my prescription there was a huge line of people as well just for pick ups. I don't know what is happening at this location, but it is being poorly managed and run. It should be a quick process for pick ups, yet somehow this can not be managed. I highly suggest people find another pharmacy to do business.

Stopped in at 4am this morning to find a handwritten note on the door saying "temporary closed"…read more Wasted trip.

The CVS in Redoak is the pit. The Indian pharmacist has an attitude and tricks you out of your…read morepills probably for her own personal use. I had two prescriptions that were required 30 pills. She only gave me 15 and when I went back to her, she instantly got an attitude and tried to say that I was on a discount Program I am not I have full insurance. Please be aware as I think the pharmacist is stealing the drugs and using them for her own use.

I am new to the DFW area and my PCP of over 10 years has treated me for opioid addiction. I had to…read morehave an online appointment to get an rx for my medication refill. I had it sent to Melrose Pharmacy. I was out of my rx yesterday and arrived at 9 am (their posted opening) No one was there. Around 9:15 an employee showed up and parked right in front of the door- hope no handicapped customers need that spot! She was very rude and said she couldn't find my Rx. She finally told me they don't carry that "type" medication- mentioning the words controlled substance at least 3 times. She offered no help in me finding a resolution. It's really sad to still be treated like an addict after being in recovery for over 10 years! I asked for her card and she gave me a business card with a male's name on it. I wouldn't recommend this pharmacy to anyone for any reason.

This is a gem of a pharmacy! I recently retired so now I can choose which pharmacy I use. The…read morecustomer service is phenomenal! They are quick and call when your prescriptions are ready. The pharmacist takes time to explain drugs more than any I have met. I hope you enjoy it as much as I do.

I appreciate the Pharmacists, the Pharmacy techs, and the help from those "running the counter" and…read moreanswering the phones. You get personalized service here, and though they may have more limited hours, it's well worth it to plan ahead a little. I also know that my Drs. have a great appreciation for Bob Adams, and his team, and think that they do a great job of working with the Dr.'s office to get my prescriptions and refills completed in a timely and accurate manner. A very happy customer for over 25 years!

It is not "common sense" to fill out new patient information in order to get a new medication…read morefilled. Especially when not instructed to do so by your doctors office. Even more so when the pharmacy doesn't request your doctor inform you of this. Racist comments and snickering isn't needed when my money is as green as the other customers as well. This will be my first and last visit to this locally owned business-which I typically like to support but clearly they don't need my money since Baylor isn't teaching manners (per the t-shirt one rude young lady was wearing). Thank you Adams Pharmacy for the customer service experience.

Called main number needing to talk to someone in nearest local store in order to confirm online…read moreinfo about prescription drug disposal. Including whether or not they accept bottled/boxed/carded drugs, or all drugs have to be removed from all packaging & bottles. Info not on website. But after several attempts to get through their phone tree directly to the store to ask these questions (or even find recorded info on drug return), I was stuck in the phone tree or hung up on every time. Now I must drive 30+ minutes to the store just to ask these questions question!

The most unkind and rudest people work here! After waiting for my prescription for 4 days, I ran…read moreout of patience. They were not even willing to tell me which nearby store might have my medicine since they don't have it. These rude people can ruin your whole day. Avoid this horrible store if you can!