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    CVS Pharmacy

    2.5 (52 reviews)
    Open 7:00 am - 10:00 pm
    Updated 1 month ago

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    Reviews With Photos

    This guy is the best!  If you know you know!  Paul's a rockstar.
    Regina L.

    The store is clean and tidy, and the staff are kind and friendly. Since the Rite Aid Closed now, all the prescriptions were sent to this place for the family. I am done with automated receptionist. However, if you leave a message, they will return your call. They take lunch between 12 and one and the drive-through line is long all the time. The door has many items, but they are all locked up and good luck finding a person to open them. Pharmacy hours close at 9 PM weekdays weekends closes earlier.

    When I think CVS I think lines and waiting

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    1 month ago

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    2 days ago

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    6 months ago

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    7 months ago

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    5 months ago

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    8 months ago

    The lady said they don't have public restrooms, yet I saw someone go inside both restrooms.

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    2 years ago

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    2 years ago

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    2 years ago

    Just received a text saying I have an appointment on June 14 at 7p for a vaccine. I never made an appointment.

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    I needed to wash my hands before taking some medication here and the manager said no public restrooms.

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    3 years ago

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    5 years ago

    They lock the restrooms and say no public restrooms are available for customers. Other stores like Target let you freely use the restroom.

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    4 years ago

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    12 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    6 years ago

    Terrible service at pharmacy! The pharmacist that assisted us was very rude and not able to help us with the prescrption!

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    5 years ago

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    4 years ago

    The pharmacy tech, I believe her name is Zulma, was very rude and unprofessional. Should work on her customer service

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    14 years ago

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    11 years ago

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    14 years ago

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    4 years ago

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    10 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    5 years ago

    I just want to say thank you to all the employees at Cvs montebello . For your hard work. patience during this difficult time.

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    5 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    Leslie is simply amazing! She is very helpful and courteous, and this is what customer service looks like!

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    6 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - CVS Pharmacy

    Walgreens

    Walgreens

    2.8(36 reviews)
    0.5 mi
    $$

    This is for our experience at Walgreen's Montebello's pharmacy drive-through…read more On our way out of town swung by our local Walgreen's to pick up a prescription, but didn't know about their 10-day you-snooze-you-lose policy, so it had been re-shelved and we were told we'd have to wait another 30-60 minutes for them to process it again. Because we had to get on the road the pharmacist recommended we call the Walgreen's where we were headed. Yay, Walgreen's Montebello! They had it all ready when we arrived and without a hitch. Easy is good. Thank you!

    I've never had an issue with picking up my photos at any Walgreens. The older lady who was at the…read morecounter was NOT welcoming. I understand customer service but the way she was arguing with Me was so unprofessional & unnecessary. She argued about what size did I order. I told her if I worked there I'd help myself & I'd skip the angry demeanor, also keep in mind I ordered 25 print out & different sizes. She was arguing with me as if she was on the street. I kept my composer but once she passed the limit I had to raise my voice because if she doesn't like her job the maybe she shouldn't work there. I don't disrespect anyone especially people at work. We all work & we all have things going on, but you don't need to be rude to others!.There was no need for her to speak to me like that. She was very rude, aggressive her demeanor was disrespectful. S

    Photos
    Walgreens - Annette needs to review the training videos on customer service Walgreens Corporate.

    Annette needs to review the training videos on customer service Walgreens Corporate.

    Walgreens
    Walgreens

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    Walgreens

    Walgreens

    3.2(80 reviews)
    2.9 mi
    $$

    I drove from SFV to come here because the customer service is top notch! Thank you Andre, sometimes…read morepeople go above and beyond and really deserve recognition!!! This is by far the best Walgreens to shop at based on the people working here! Thank you!

    Buckle up--this wasn't just a delay, it was an ordeal…read more.. I rarely leave reviews anymore, but my experience at this Walgreens' photo department was so unacceptable that it warrants documenting. I submitted a photo order at 7:07 PM, and the confirmation email stated it would be ready by 8:15 PM. At 8:10 PM, I received another email saying there was a "delay," with no explanation, no updated ETA, and no further communication for the rest of the night. Because I needed the item for the following day, I waited. By 9:28 PM--nearly 2.5 hours past submission and an hour past the promised time--I called the store. A woman named Evelin answered, took my name, and said she would check on the order. I was placed on hold for 17 minutes. I could hear her helping other customers, talking to coworkers, and clearly forgetting I was even on the line. I eventually hung up and called back at 9:45 PM--only to have the call instantly hung up on. I called again at 9:46 PM and reached Bryant, who told me the order "was still printing" and asked whether I could come immediately since they close at 10 PM and would not be open tomorrow. While pulling up directions, another employee abruptly took the phone and asked, "How long until you get here?"--no greeting, no courtesy, just a rude, demanding tone. I said I'd arrive in 7 minutes. I got to the store at 9:58 PM and came face to face with that same employee, Andre. When I asked what information he needed, he stared at me for about 10 seconds, then said "I need your full name" without saying another word and a bored expression on his face. I gave him my name and told him I was the person he had spoken with on the phone. He walked to the photo area, and I followed. Only then did I find out the truth: the order was not printing at all. They hadn't even started it. I know this because the sticker on the print clearly showed a timestamp of 9:59 PM--one minute after I arrived. He had told me it was "still printing" when it hadn't been started at all. It took 18 minutes to complete the print. So after submitting the order at 7:07 PM--an order they promised would take about an hour--they didn't begin working on it until 9:59 PM, when I physically arrived at the store. The store was empty, it was a typical quiet Wednesday evening before Thanksgiving, and there was no legitimate reason for them to ignore the order. Instead of doing their job, they sent one vague "delay" email and then simply... stopped. No updates, no customer communication, no professionalism. In total, I waited: 2+ hours waiting past the original promised time 17 minutes on hold 3 minutes on the follow-up call 18 minutes in-store And not a single employee except Bryant showed even basic courtesy. Andre, in particular, was the rudest Walgreens employee I have ever encountered. His attitude, dismissiveness, and dishonesty were unacceptable. Whether he is a manager or simply acting like one, Walgreens Corporate needs to reevaluate who they allow to run their stores. The entire experience--from the lack of communication, to the forgotten phone call, to the lie about the order status, to the rude in-person interaction--was unprofessional, inconvenient, and extremely frustrating. This experience has ensured I won't be returning to this location at all.

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    Walgreens
    Walgreens - Photo services

    Photo services

    Walgreens - Pharmacy

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    Pharmacy

    CVS Pharmacy

    CVS Pharmacy

    2.3(145 reviews)
    2.9 mi
    $$

    Honestly, the only people who come here just to complain tend to be difficult customers. This is a…read morevery busy store, especially with East Los Angeles College nearby and being on a major intersection. There's constant traffic, and unfortunately, a lot of theft--so yes, they limit what's out on the floor for a reason. Staff also deal with people coming in yelling or even being aggressive, which most customers don't see. If you had to wait 10-15 minutes, it's honestly not unreasonable. This isn't a drive-thru. A little patience goes a long way. That said, it's actually a good store with loyal, hardworking staff who do their best. The store is clean, well-stocked, and self-checkouts are almost always open. Most of the time, you're greeted when you walk in or at least see staff available. The makeup department specially Ileni & Connie are so nice. This store is consistently being stocked, and someone usually helps you within a few minutes. They'll explain sales and how to use your CVS ExtraCare card, and they're genuinely willing to help you shop if you ask. The photo department works mainly through the CVS Pharmacy app--if you use it correctly, your order is usually smooth. If not, that's more of a user error situation. Food items are always available, and I've never seen anything expired or questionable in the fridge. As for the pharmacy--understand they are extremely busy, especially with a hospital just minutes away. It's a 24-hour CVS Pharmacy location, so yes, expect lines and sometimes a tired or direct pharmacist--they're working around the clock. Bottom line: this is not your average CVS. It's high-volume, high-demand, and the staff are doing the best they can under pressure.

    Called in to refill a prescription. The phone system was not working so I left a voicemail. I…read morereceived a return call shortly after leaving a message. No line and the service from the caller was surprisly chipper. When I arrived my prescriptions were not ready. Needed a lil more time so I walked the store. Amber was very sweet and professional. My name was called no more than 5 minutes in the PA system.

    Photos
    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    CVS Pharmacy - drugstores - Updated May 2026

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