After many lousy experiences at CVS and other big box drug stores, I switched to Express Lane…read morePharmacy and never looked back. A small family owned drug store, Express Lane offers personalized service, reasonable pricing, and free fast delivery citywide. Their pharmacist (Lev) is so knowledgeable, patient and kind. He's helped me out many times with confusing paperwork for family members. Their RX pricing compares favorably with other pharmacies too. A true gem in the big city!

When I moved to NYC, I was shocked by pharmacists at CVS because they act like robots, they show no…read moreempathy and they show you that they don't care. I discovered Xpress Lane Pharmacy and loved the founder And his team because they listen to your needs and advise properly.

This store is amazing and one of a kind. I wanted to stop in to look at the headbands they are…read moreknown for and found so much more! The shop has a display counter in the middle with all sorts of interesting makeup and skincare products. The staff were very helpful with questions on the products and grabbed items for me to purchase. I loved the selection and ability to interact with brands I've never seen in store before. They had so much to look at and test out. I didn't realize they have an actual working pharmacy in store. The shop is not too large but you can spend a lot of time looking over all the products. I had such a great time browsing here and left with more than I had expected.

I was here looking for headbands like everyone else! I've been to CO Bigelow numerous times because…read morethe hotel I usually stay at in NYC is right near here on 8th street. They were out of headbands today! The store was otherwise well stocked. I'll have to stalk their website! Of course I'll be back!

I wanted to update my earlier 5 star review to highlight the fact that this is an independent,…read moreprivately owned pharmacy. When you call the pharmacy, a real human being answers the phone! Sometimes it's a pharmacist, but if it isn't, you will be put through to one, not subjected to a recording that gives you the 3rd Degree so it can deny you access to a pharmacist. You will never be put on hold for extended periods of time while being forced to listen to traumatizing "on hold" music. ProHealth has an extensive inventory of the best vitamin and mineral supplements. They also have essential oils, interesting personal care brands that you won't find in other stores, and a constantly changing supply of delicious snack products. I've been a customer since the store opened, 25+ years. The owners and their team are wonderful people.

Independent pharmacies often have unusual items for sale apart from medications. Prohealth is no…read moreexception. As one goes to pay chocolates beguile. Temptations galore. This time however there was Dubai Chocolate. Yes, that charmed chocolate is still being made and sold. This time it was a set of two bars attached to each other. Viral Set is red and is angel hair (not the pasta) of a milk chocolate bar with Turkish cotton candy and pistachio filling. The other bar is green with a crispy kaddalfi and pistachio filling. These two bars are a version of the authentic Dubai bar created in Dubai, UAE. Price? High. As I always have a budget, I rarely get a bar unless it's tiny and inexpensive. Now I have yet to see a small affordable Dubai style bar at ProHealth. However, the joy I get in making Dr. Alex and Miguel laugh about it is all I need!

The place feels disorganized and dated. Don't come here if you want , speed, efficiency and…read moreprofessionalism. There are probably half a dozen staff members but they all seem to be rowing the boat in different directions. The place needs better systems, better management, better pricing.

Much better than CVS or Duane Read. Good prices competitive…read more Customer service is better than any other pharmacy in the neighborhood!! THE PERSCRIPTIONS ARE ALWAYS READY WHEN THEY SAY IT IS READY. NOT LIKE CVS AND DUANE REID, NO LONG LINES, NO LOST PERSCRIPTIONS. I have used Park West for 30 years and my health plan switched me to CVS and Duane Reid, that was a disaster, higher prices, lost prescriptions, very long waits and "come back tomorrows" at CVS. I am very satisfied using park west.

A wonderful family run pharmacy that truly cares about the community and is very transparent with…read morepricing. The pharmacists are all very knowledgeable. Highly recommend!

The best - Danny and Carol arr the best pharmacists around. Anyone is lucky to shop at accurate…read more It's truly a family atmosphere with the best service possible.

Northside Pharmacy: THE BEST PHARMACY EVER. Once, after my health insurance inexplicably stopped…read morecovering a medication, the pharmacist gave me number to call, confirm retroactive coverage so I could get reimbursed. They frequently do me the courtesy of calling and letting me know when a prescription is expensive, or if there are coupons or a generic brand available. The people who work here are so nice, so helpful, and on top of it, they have an incredible selection of beauty products (KARUNA FACE MASKS). If you are looking for a pharmacy, skip the lines and attitude at Duane Reade and become a Northside Pharmacy customer 4 LYFE.

This place used to be pretty good. I decided to move on from here for a few reasons. The woman…read morewith the bleached hair had the nerve to say really anti-American things to me as a military veteran bashing America. Typical for these foreigners, should go back to where they came from if you don't like America. I called for a prescription because they NEVER answer text refills. There wasn't a refill and the guy never called my dr. for a refill or bother to tell me. I asked the girls at the front and as usual, expressionless, they don't speak and can't answer basic questions. It also indicates online it is open on Sundays which it is not, another major deficiency. A lot of overpriced stupid creams and stuff that are garbage and do not work. This place went way down hill. Go elsewhere.

Friendly, efficient and very helpful. I am grateful to have a neighborhood pharmacy that I can…read morealways count on.

Broadway Chemists is the best pharmacy! Family owned and operated, always hospitable, personalized…read moreservice. 10/10 highly recommend.

Go for Bill the pharmacist. He actually cares. This is a true neighborhood pharmacy and I will…read morenever go back to a big chain. Cannot recommend this place enough.

Front desk clerks need a training on how to greet customers with at minimum, a smile and a…read morewillingness to help. Rude. I'll take my money elsewhere

I placed an order to fill a prescription at this pharmacy and they told me it would be ready in a…read moreweek. A week later, there was no confirmation or updated tracking information from them. After 2 weeks they said it would be ready a month from then. I waited a month and my prescription was expired and there was no timeline on when the medication would be delivered. Anyone I was able to get on the phone with was extremely unhelfull and rude. I would never recommend this pharmacy to anyone and I will be placing another order of my prescription elsewhere.

Extremely frustrating experience. I made multiple unnecessary trips because I was given different…read moreexplanations every time I came in. First I was told it was too early to refill my medication, then I was told a higher-dose prescription would solve the issue, and after my doctor changed the prescription, I was told I needed a prior authorization from my insurance. Instead of clearly explaining what was needed from the beginning, I was sent back and forth between the pharmacy, my doctor, and my insurance. Patients shouldn't have to waste their time making repeated trips just to find out what paperwork is actually required. Communication and customer service need major improvement.

I like the Alto app. It makes it easy to work with them. Usually, they can deliver the same day or…read morenext day. They are very responsive on customer service. On some of my deliveries, they have not been able to deliver immediately. Recently, they sent me a message that they had to finalize insurance payments first. It was for a fairly common drug, and I have very common insurance. It ended up taking two days. I needed the medicine then. Most of the time, the deliveries are seamless. A delivery person leaves the meds with my doorman. I discovered that for some prescriptions, but not for others, I have to meet the deliveryman in person with a photo ID. Recently, the deliveryman came to my building, texted me, which I didn't even see, and didn't even ask the doorman to ring up to my apartment. I called the delivery man later, since I had his number from the text and asked him why he only texted me and didn't have the doorman call up. He said, "It's not my job."

Alto Pharmacy has been a hit or miss for me, leading to an overall inconsistent, unreliable, and…read moresometimes stressful experience. Toward the end, things improved--but only after I figured out how to work around their issues. One major frustration was the fluctuating prices of my fertility specialty medications in the app. (I had competitive pricing with my medications thru price matching.) I suspect this is due to software issues, but it meant I constantly had to call to correct the pricing. Communication was another challenge. The phone support team and the chat support team in the app often seemed disconnected. While they recommend using the app or website for faster responses, they also state that replies can take 2-4 hours. In my experience, calling was often quicker, though I still spent anywhere from 30 minutes to an hour on hold. That said, one positive experience stood out--I needed to order a medication for pickup, but the app wouldn't allow it since the pharmacy wasn't open yet. Calling wasn't an option either since the pharmacy wasn't open. However, when I reached out via chat, they pushed the order through and ensured it was ready as soon as the pharmacy opened. I noticed their response times tend to be much better in the mornings via chat. On top of that, they did have an injection room and I was able to inject myself to be on time with my medications. Overall, while Alto has potential, the inconsistency in pricing, communication, and customer service made it a frustrating experience at times. As I said, it was better at the end when I learned how to work around their problems. Their actual storefront itself is very nice and cozy. You can see into their warehouse which I thought was quite different from a regular pharmacy set up. I do think if you have a very simple prescription to get, then Alto Pharmacy can be very helpful and easy to use. I would use Alto again for a much *simpler* prescription.