I had stopped at this Walmart due to being in the area and I needed to pick up a few items. I was…read moresurprise that there wasn't a door greeter when I walked in the store. The store was organized and items were easy to find. Prices were reasonable and I was able to find items that were not on my shopping list. The cashier was cheerful. An item had wrong up the wrong price from what it said on the the shelf and the cashier was willing to give us the item for the price it said on the shelf instead of what it was ringing up for.

I don't go here often and there is a reason why...It is dirty, cluttered and not well kept…read more The people who are doing the shopping for others are RUDE and INCONSIDERATE. They are speeding down the isles. Don't stop for anyone. Also don't seem to care that they are in others way or running into them. Would be nice to have people who speak english and you can understand.

I transferred most of my kid's prescriptions after Kroger stopped accepting Tricare. At first I was…read morethrilled because the pharmacist at this CVS location was really great at helping me with the complexities of my special-needs child and the various controlled prescriptions he takes. She'd get the meds transferred in from another store and we never missed a dose. Then one day she was gone. One of the staff said she'd quit. Guess that should have told me something right there. In the nearly two years since, there's been no consistent staff. Not that they try to get to know you anyway with the line that's always formed inside the store. I didn't use to mind that they had no drive through but now it's just constantly standing in line inside. And there's been a specific medication my child has been on for over a year that every single month's refill is a horrible experience with. Despite going through the same situation, the same crap happens of them delaying "to speak with the prescribing physician." WHY do we go through this EVERY MONTH? So we started messaging through the CVS app (because good luck trying to call and getting to the pharmacy)... reminding them that we've been through this process... but it still doesn't help. They also advertise delivery but I've never been able to do it, even on non-controlled drugs... it always says unavailable. We've stuck with them this long only because they're the only pharmacy that accepts both our insurances that's anywhere close to home, but I recently found out Kroger started accepting our secondary insurance again so we'll be transitioning back to them as soon as possible.

The pharmacy service is terrible. You can't talk to a real person if you call. They won't schedule…read moremedications to be filled. It takes multiple trips to the pharmacy to get medications filled that are on the same schedule. I would suggest mail order or another local pharmacy.

I've used this pharmacy in Sheridan off and on for quite awhile now....they are so attentive to…read moreany questions anytime you need them...I will be a customer for the foreseeable future and recommend them to anyone........Btw their delivery service is excellent ....

Great service! They go above and beyond for customer service. I was a customer for years at CVS…read morebut can't handle the rudeness of their employees in the pharmacy. They look right at you and don't even acknowledge you or even mention they will be with you in a moment. Thank God for Ella Pharmacy!!!!

The pharmacy has a big job with me. I have over twenty active prescriptions, and two other…read moremedications are flown in, and CVS accepts the so I am not trapped at home waiting, or some kid runs off with it. Combined the two cost about $24k and I am medically dependent. That means I will pass if my medications are not taken as specified. They call my dr.'s for refills, they call me when they need to. A few times corporate sent me a questionaire about CVS. It let me do a video. That was before they got answering machines. But on that video I let them have it about NOT having answering machines, both times. That way the customer isn't on wait forever, they don't have to jump top answer the phone, everyone is happy. That is what I videoed to them. I also told them that I know if I stop shopping there the company wouldn't crumble, but I am a good customer with a big mouth. About a month after the second one, I called. It said I could leave a message, AHA! I doubt it was me, but I don't want the pharmacist in charge of my life saving drugs top be condtatly bothered buy the phone. Promenade Shops , John Susa, head pharmacist, Kim, associate pharmacist, Tracy the tech. I buy ice creams for them or seasonal junk. I can never repay the gifts they give me.

Website says Pharmacy is open 9-7 today, closed for lunch from 1:30-2:00. I got there after 3:00…read moreand the shutters are down. I wouldn't have wasted my time if the website had simply stated closed July 4.

The usual CVS, friendly staff, a massive selection of popular variety across many shelves, some…read moresurprising and more difficult to find brands, decent photo development services, and wild price gouging I just browse for the one or two mark downs! The gift cards cannot be used at self checkout which is odd.

Like most people, I dreaded the routine trip to CVS to pick up my wife's prescription. What should…read morebe a simple errand often turns into a frustrating experience - long waits, impersonal service, and staff who seem like they'd rather be anywhere else. That's when I met Phoebe at CVS. From the moment I walked in, she greeted me with genuine warmth that immediately changed everything. Phoebe didn't just process my prescription pickup - she created an experience. She engaged in friendly conversation, shared some laughs, and even noticed my dog waiting in the car. What happened next was unexpected. Phoebe brought out an extra dog treat for my pup in the back seat. We continued joking and laughing throughout the entire visit. Before I knew it, I had the prescription in hand and was genuinely sad to leave. Thanks to Phoebe's exceptional service, smiles, and genuine care, a mundane pharmacy run became the highlight of my day. She transformed me from just another customer into a valued friend, proving that outstanding service isn't just about efficiency - it's about human connection. Sometimes the difference between a forgettable experience and an unforgettable one is simply having someone who cares enough to treat you like you matter.

Pleasant experience in the pharmacy. The pharmacist who helped me, Jacob, was prompt, personable,…read moreand kind.

I had a great experience at this location today! Justin was especially helpful and made the visit…read moreeven better. They had exactly what I was looking for, and checkout was quick and easy thanks to a friendly cashier.

Dermatologist prescribed a lotion refill for me that cost $10 in 2016 covered by Medicare, now is…read moreNOT covered and would have cost $500 out of pocket. Paid $43 mail-order including shipping and it arrived 3 days after the prescription was sent to them by the doctor. I'll definitely use them again.

Worst pharmacy ever with no customer service. They mess up my medication , acknowledges it, but…read moreonly offers a gift card. There's no way to even reach customer service. You only can do so via email and its at their whim whether to respond or not.

They always have great customer service every time I go to this location. KENNETH is always…read morewelcoming and just helpful at finding items or deals in the store. The store gets a lot of traffic, they have a minute clinic inside.

Stopped in early this afternoon to print up some glossy flyers for my work and the young lady at…read morethe printing counter was very helpful in walking me through what I needed to do on the screen. With all the discounts, it worked out to be a very fair price as well.