I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

I just spoke to someone at Serios about an Amazon order and they were very pleasant and…read moreaccommodating. If I lived closer to them I would be delighted to have them as my pharmacy where a friendly, live person answers the phone without putting you on hold for 30 minutes plus like Walgreens does. I really appreciated their helpful attitude and their speed. Thank you! Unfortunately, Yelp has the wrong store hours on their website which is why I wasn't able to pick up my packages on a Saturday before going out of the Country on Monday.

I had high hopes for this one. Small, seemingly personal. For transactions that went entirely…read moreaccording to plan, they were fine. Sometimes they gave me good advice about a drug. But some of my drugs require prior authorization and I'm actually not sure this crew understands what the process is and what their role is. Over the past two weeks I talked to them plenty of times. I only got more confused. They never gave the same convuluted answer twice. And each time they became increasingly annoyed with me. When they had been especially snotty and as unhelpful as usual, I asked them to wipe all my prescriptions. I moved. Interestingly enough, I had ALL my prescriptions in hand the second day I signed up for the new pharmacy. And they called me a few times to make sure I understood the arcane process that is prior authorization. Don't go here unless you don't need much more than aspirin.

I experienced some initial resistance from the pharmacist, Mohamed Smaili, when trying to fill my…read moreprescriptions. Almost 2 years later, it seems that my complaints about retail prescription substitutions are more closely being watched. However, Mr. Smaili continues to display reluctance in properly completing his duties as pharmacist. I reported concerns that he was acting more like a salesman than a pharmacist with vaccines given my awareness of health informatics; and so I shared that information with another paraprofessional at the pharmacist who didn't seem willing to consider the documents about ethical pharmaceutical dispensation that I provided from the national institute of health and PUBMED library databases.

Incredibly uncomfortable experience.. I come here regularly due to a Drs office being close by…read more I've been using this location about a year now. Today I added an insurance due to personal reasons that are not the pharmacy's business and the woman who took the info acted weird about it and almost refused to add for me. Then I go to sit and wait on a script and I can very easily overhear her talking to a male that I assume is a pharmacist saying "I don't think we should add that" and she's very clearly referring to me. Incredibly rude and judgmental. Just because you see me standing in a uniform that is very recognizable and I'm adding a gov insurance doesn't give you the right to judge the situation. You don't know what's going on and tbh it's absolutely Zero of your personal business. I don't need to break down what's going on with my work and situation to you guys. I'll be taking my scripts to a different pharmacy besides cvs at a town closer to where I work or live VS giving you people my business. It's no wonder your ratings are so low. Rude, unprofessional and judgmental. Grow up and act professional with your customers and if you can't at least wait until they can't hear you to talk crap about them.

Calling to check if my prescription was filled was a breeze. Only had to wait in the drive-through…read moreabout 15 minutes with four cars ahead of me. The pharmacist who assisted me was very friendly and helpful, which was by far the best part of the experience. He was really a great guy with a positive attitude.

Great and friendly place to buy your Rx the staff Is alway on there feet and ready to take care of…read moreyou !! Keep in mind this is just a Rx pick up location and they carry some over the counter meds you may need. And there Hrs are shorter the the reg stores . But a GREAT FRIENDLY LOCATION!

It's a complete clown show. Honestly: they should not be doing this. They are not good at it. Go…read moresomewhere, anywhere else.

they never get my script ready on time. main woman is mentally handicapped. most pathetic…read moreincompetent unprofessional slow AF pharmacy. I had better pharmacies in Thailand.

Placed an online order which delivery was reported as attempted but could not be made, so the…read moremessage said they will try again later. Was home all day so I know no delivery attempt was ever made or tried again. Called main number for Walmart Customer Service and they filed a complaint against the delivery driver for lying. Then called the store and spoke to the guy that handles online orders. He said he doesn't have my name or order number. Placed another order online for similar but not same items so total was more. Delivery was then later received for first order and information about second order completely disappeared. This is a clown operation.

I went there because I needed them to take a security tag off. Why they say they couldn't do it. So…read morestupid I hate this Walmart.

Wonderful professional staff, the pharmacists and the pharmacy techs…read more Personable. Every interaction has been pleasant. I especially appreciate the immunization services. Steve Jones

Friendly, personal service. Great prices. Convenient hours and located right in the grocery store.read more

My wife had a minor injury and was told to try using crutches. She went into Hometown Medical…read moreSupply of Northampton on June 2, 2011, and purchased a pair of Guardian Aluminum Crutches for $45.99. It turned out that it was impractical for her to use the crutches. The crutches are a regularly stocked item that came off the shelf, not a special order. She tried to return the crutches on two occasions, but the store was closed. When she finally was able to go in on July 12, 2011, the store refused to accept the merchandise for return, even though the crutches were clearly unused and still had the original packaging attached. The store cited a sign, as well as the fine print on the bottom of her sales receipt, indicating that there would be no returns allowed after 7 days from the date of sale. (It also indicates that even returns made within 7 days are subject to a 10% "restocking" fee. This would be the charge to put the item back on the shelf.) A merchant has a right to dictate restrictive return and refund policies; however, there are times when flexibility is in order and simply makes common sense. Fortunately, consumers have the power to choose which businesses to patronize and where to spend their dollars. Based upon our singular experience with Hometown Medical Supply of Northampton, I would warn fellow consumers away from doing business with this company ... a company with unfriendly policies that strongly suggest that it should not be in business.

The quality of their CPAP machine was inferior. We were told it was the same as Respironics. Noisy,…read morecheap plastic, not adjustable. Went and bought the real machine and saw a noticeable difference right away.