I love this little Pharmacy. The people are wonderful there. It's a feeling of the 60s very…read morepersonable not like Walgreens or CVS. I hope I get to go there for a long time.

I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

Incredibly uncomfortable experience.. I come here regularly due to a Drs office being close by…read more I've been using this location about a year now. Today I added an insurance due to personal reasons that are not the pharmacy's business and the woman who took the info acted weird about it and almost refused to add for me. Then I go to sit and wait on a script and I can very easily overhear her talking to a male that I assume is a pharmacist saying "I don't think we should add that" and she's very clearly referring to me. Incredibly rude and judgmental. Just because you see me standing in a uniform that is very recognizable and I'm adding a gov insurance doesn't give you the right to judge the situation. You don't know what's going on and tbh it's absolutely Zero of your personal business. I don't need to break down what's going on with my work and situation to you guys. I'll be taking my scripts to a different pharmacy besides cvs at a town closer to where I work or live VS giving you people my business. It's no wonder your ratings are so low. Rude, unprofessional and judgmental. Grow up and act professional with your customers and if you can't at least wait until they can't hear you to talk crap about them.

Calling to check if my prescription was filled was a breeze. Only had to wait in the drive-through…read moreabout 15 minutes with four cars ahead of me. The pharmacist who assisted me was very friendly and helpful, which was by far the best part of the experience. He was really a great guy with a positive attitude.

Great and friendly place to buy your Rx the staff Is alway on there feet and ready to take care of…read moreyou !! Keep in mind this is just a Rx pick up location and they carry some over the counter meds you may need. And there Hrs are shorter the the reg stores . But a GREAT FRIENDLY LOCATION!

racist cvs i hate you. every hygiene product is locked up. the pharmacy is useless, at least in…read moreterms of keeping prescriptions stocked. some of the employees are really nice and the other ones don't want to be there, because who would?

I would give the pharmacy manager 0 stars. She was rude to me and my son. He has never had a good…read moreexperience with the pharmacy in the 2 years he's been in Amherst. Some people just don't need to be in customer service.

Used FedEx drop off for documents headed out-of-state for overnight service. They held the…read moredocuments and then called the other party (again, out-of-state) 5 days later saying the package was ready for pickup in Easthampton. This level of incompetence takes real effort and practice. Well-done Walgreens and FedEx! It would have been quicker to send by carrier pigeon.

Pharmacy hours are too short, the help is rude, The store is too dark, turn on a few more lights! I…read morewould give them 0 stars!

me and my friend are teenagers, and we were just coming in to buy candy and soda. we weren't…read morebothering anyone, yet 2 separate employees were rude to us. one of them told us to stop bouncing the ball my friend had, that she wasn't bouncing, and then implied it was a repeat offense even though we had just walked in the door and had never been to the location before in our lives. another employee spoke to us like we we're stupid. we went to self checkout because we didn't really want to have to talk to the other lady who was rude to us earlier, but when we got there, i scanned our first item and put it in the bagging area. for some reason the scanner didn't put it in the system, even though it made the scanning noise and everything, so the machine started tweaking out at us to not put unscanned items in the bagging area even though I SCANNED IT. after this is started loudly telling us to get an employee, so the second rude person came over and acted like we were literal idiots. i don't think it was our fault, but even if it it was the response was not necessary. then the lady started obnoxiously explaining what a bottle deposit was even though we didn't ask and already knew what it was.

Wow! I just had such a rude/lackluster service experience (my photos were all botched and the…read moreperson I called couldn't muster a decent "sorry"). I called back to encourage the manager on duty to let them know, and they were even WORSE! Rude to me, then fake saccharine as they hang up. Go to University Ave. They are way better.

I was told twice that they had my prescription in stock, after which I had spent hours trying to…read morefind, only to find out when I called back and spoke with a different pharmacist the next day that they actually didn't have it at all. The pharmacy member had a different prescription in stock which was the wrong prescription. At no point did they call me back to tell me this. They handled everything terribly. The initial pharmacy member was rude and clearly stressed to the point she couldn't handle her job. Would avoid this pharmacy!

On hold for over an hour when 1:30 (their lunch time) hit and the call disconnected. Waited for…read moretheir lunch to end, and called back. On hold for 22 minutes when someone answered. I explained why I was calling and they said "we don't have time for this" and hung up on me. Ridiculous. Update: on hold for another 37 minutes when someone picked up, said "haven't you figured out we are not taking calls?" And hung up on me.

Pharmacists are a truly busy lot these days, and most at this CVS are remarkably helpful, adroit…read moreand good humored. When someone is remarkably otherwise, it's worth mentioning since those not blessed with, or appreciative of the value of diplomacy, civility and congeniality toward customers (not to mention to be knowledgeable enough to not dispense the wrong information, the origin of this exchange) should be cited. One young lady in the pharmacy is indeed the latter. I needn't mention her name since I'm certain the other extremely amiable and courteous staff at this CVS are more than aware of her toxic attitude. Dismissive, adversarial, then outright confrontational. I'm sorry.

Good and helpful service in spite of being busy. Staff is helpful and informed and informative.read more