Placed an online order which delivery was reported as attempted but could not be made, so the message said they will try again later. Was home all day so I know no delivery attempt was ever made or tried again. Called main number for Walmart Customer Service and they filed a complaint against the delivery driver for lying. Then called the store and spoke to the guy that handles online orders. He said he doesn't have my name or order number. Placed another order online for similar but not same items so total was more. Delivery was then later received for first order and information about second order completely disappeared. This is a clown operation. read more

I went there because I needed them to take a security tag off. Why they say they couldn't do it. So stupid I hate this Walmart.

This store has gone down immensely, they always run out of bags. The cashier didn't speak English and no apology for running out of bags (I had a cart with twenty items). The customer service desk was crowded with I assume the employees friends. Carts are everywhere outside in parking spots, management in this store doesn't care or uneducated on their job. read more

I weny there about 2 months ago i go Everly few days and a dude guarding the entry point stopped me and demanded a receipt after he watched me pay for everything. I showed this idiot my receipt he said nothing i gave him a dirty look he huffed away and i havent seen him sińce. Totally out of linę and unprofessional. read more

So I went to NorthHampton Walmart in Massachusetts today had to return and a couple things to grab ,before I know it I have a short little angry man telling me to come into the back with him with two police officers they said I stole what I had to return so after an hour and a half of them reviewing the footage they said I didn't steal anything and I got my stuff back but not before I heard him joking around about me being a queer who probably works at divas which is a gay bar in town I could not believe my ears very professional ! especially in a town like NorthHampton where it's primarily gay and lesbian ! to even conceive that talk like this is still going on by employees at huge corporations like Walmart is not OK. And I hope whoever reads this jumps on the bandwagon because I'm going to the rooftops with this and I hope y'all come with me! read more

Walmart - 2 year ban - Department Stores Near Me - Northampton, Massachusetts

Horrible people work here who are rude mean and nasty cashiers take others ahead of you even in middle of your transaction and have an equally mean and nasty attitude. If I could give zero stars I would don't shop Noho read more

I stood in line and listened to a plain clothes dressed Male, talk on their company phone about the "tight" female he was going to go watch. He was going to go find her and watch 'her tight self" up close. Do not let your wives, friends, girlfriends or daughters go here. Management was not much help. read more

I have been to this Walmart location many times in the past and have always left with mixed reviews. Generally when I have stopped here, I have been disappointing by how unorganized it can be, how terrible the parking lot is, as well as the fact that the check out lines are usually horrendous. Today though I had a totally different experience and for the first time I enjoyed coming to this location. When I came into the store I was looking for two particular items, a GPS and a Mother's Day card. As I was looking for a GPS I asked an employee to help me pick one out. This gentleman went out of his way to not only tell me about the options I had, but he went out back and grabbed me a GPS that was exactly what I wanted and was on sale! After having that success I went to the card aisle which was packed full of Mother's Day cards. They also had a ton of cards written in Spanish which was great because I had been looking everywhere for one. Finally, when checking out I had the pleasure of having the most polite cashier who greeted me warmly. It was also the first time that I didn't have to wait for what seems like an eternity to check out. I would have given this place a four star rating, but again my past experiences also fed into the rating. I will hope that the next times I go I will have the same experience as today! read more

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It is not a supercenter so the selections are very limited. I failed to find lots of things, such as yogurt, frozen desserts, chicken breasts and curtains. I used self checkout without any problems. Staffs seemed very nice. read more

This place is close by so I've stopped here a few times before. Never great experiences, hardly ever found what I was looking for, but tolerable. Stopped in today in hopes of buying a window AC unit. They didn't have the one I wanted in stock, which was fine. On my way out my partner decided to buy a pack of gum to justify the trip. Long story short, the self checkout chip reader wasn't working and we just decided to put the gum back. On my way out I hear the two self checkout employees making snarky comments such as "as all that for a pack of gum?" and "it's just a dollar." When I went back to ask them if there was a problem I got some sort of garbled answer about the checkout machine. This is the last time I'll be accused of shoplifting by employees who can't bring themselves to say as much to my face because there's no chance I'm going back. read more

On not one but two recent occasions, I used the self-checkout registers and the machine did not scan my coupon correctly. The first time, I had to go to the customer counter to get the situation resolved. The parking lot was smelly and disgusting yesterday. Their return policy is strictly 45 days now. After that, they won't give you a refund or store credit. Nothing. I have had some good experiences here. You just never know how it's going to go. They have some food brands that I have not seen in the other markets. There are some interesting things in the freezer! I did have good success with Walmart.com online ordering with in-store pickup. There is a ton more inventory online. Pickup was easy at the back of the store. read more

This is the worst Wal-Mart. It's dirty, the shelves are a mess, a lot of the items are damaged or have obviously been returned (in boxes that have been taped back together), and there are always big sections of shelving that are just empty, instead of being full of the things I went there to buy. If I go in for five things while I have laundry in nearby, I am lucky if I get one. This is not an exaggeration. Also WTF parking lot? It just doesn't even make sense. This store is never crowded, but its parking lot ALWAYS is. If I have to go to Wal Mart for something (it's on special, etc), it's worth the drive to Hadley. read more

I'm ashamed to admit that we stopped to use the restroom and I ended up finding a pair of 100% rayon (which is a natural breathable fiber) pair of Aztec print bootie shorts. Yup. They are SO CUTE on my bum, and I hadn't had coffee yet, so I had a shopping accident. I'm going to need to offset my guilt at buying Wallmart goods and buying new, and buying non American. I have lots of shipping karma to fix. On that note, they had a line of super awesome America shirts, like with majestic eagles and flags, ($8 and Made In America. ) They are really thick cotton, and can be worn super earnestly, or in a normcore way. (And dental floss, and cheese) and all the other stuff they have really really cheap. Shipping local is what I prefer, but, in a pinch, or if money is tight... Well.... And nice big clean restrooms to pull you in. read more

I mean, does anyone shop here for anything other than convenience and low prices? Half the time I'm there, no one asks if I need anything (which is fine by me. The less human interaction the better), but tend to yell across the store to each other. The self check out makes it easier to get in and out, easy to use, but is always packed with little help. The staff are really nice when they do interact- especially the elderly woman who greets people. But major props go to the pharmacy staff. They are always super amazing and super helpful when anything with my medication goes wrong or I just have general questions. read more

Yay for the pit stop on the way up North. This is a smaller Walmart, but it seems OK and standard to the chain. We really only stop in when driving by, so I can't comment on day-to-day customer service or bargains. read more

I ordered something online for pickup and it's been about 10 minutes already and there are no associates to be seen at the pick up counter. On the counter it said to touch the pin pad and it will alert an associate that someone is needed in the pick up area. Still no one has come 10 minutes after I hit the screen, but it continues to beep. I finally caught an employees attention that was going into the back room and in a very rude tone, almost yelling at me, she says "Do you need help?!" I replied with "I am just picking up an item" and she repeated herself again "DO YOU NEED HELP WITH SOMETHING?!" And that point I just replied "Yes." And im still here waiting. Multiple associates have walked past me and just glared at me, offering no help. I'll no longer be coming to this store. read more

I was a person of Walmart for a minute. I didn't buy anything from here, because I knew once I broke the seal, they would rob my wallet silly. Also a pit stop to use the potty, and see the fantastic falling prices. TV selection was very limited. read more

Place is a mess. Everything is aged through and it's very disorganized. Be prepared to fight with low life's while waiting in the extremely long lines. read more

Best Walmart around. Way better than the one in Hadley, like 1000 times better. Maybe smaller, but better. Less is more :) Bigger food selection and has a frozen food selection unlike Hadley Walmart. Very friendly staff. I live close to the Walmart in Hadley, but i drive out of my way to visit this store. I cringe if i have to go Hadley store. Only downside is they banned plastic bags in Noho so you're stuck with paper. read more

I went there looking for a bike to purchase and I found one I liked for $125. I noticed it had a few scuff marks on it and wasn't in 100% condition. I was looking to find someone in the bike department to see if they had any others in this style brand new when the store manager John W walked by and asked If I needed help. I explained the situation and he politely looked to see if they had any others. They didn't, so he immediately offered to take $25 off the bike which would bring it to $100. I was more than thrilled! He also brought it to the front end registers for me and put a note with my name on it and told close by cashiers to discount it for me. This was an example of excellent customer service and I left northampton Walmart feeling very satisfied! Thank you John!! read more

I hope if you need something large or small you use this store. They are always friendly, kind and courteous. We bought some small furniture and we asked if they could put it together and they said yes. I'm happy to wait a couple of days, and sometimes when it's not a late afternoon Sunday they can do it in a few hours. It wasn't extra. I'm always happy with this store. But I'm friendly... so maybe it helps to smile. Great store. 5 stars. read more

My girlfriend and I went after Christmas shopping tonight and asked for assistance from an employee, after waiting 30+ minutes we decided to get a different item than we were going to ask about. For after holiday sales I would think there should be employees working around the sales items to answer questions. read more

Bought an ipod touch their 18 days ago for $295, and discovered the camera on it was broken. I tried to return it but seems they have a 15 day return policy that they stick to like nazi's. Apple will fix it but will charge me because I bought it at Walmart and didn't opt to pay Walmart's $30 coverage. If I had returned it 3 days earlier, they would have given me a full refund. Now, all I have is a broken ipod, a couple weeks of waiting, and a soon to-be bill from apple. The Walmart management here does not treat their customers like human beings. They are all about profits and pleasing their corporate superiors, which is, I guess, to be expected from a massive corporation. So.... a wicked thumbs down and a firm middle finger up to the management at the Walmart of Northampton, MA for not going out of their way to please a returning customer. read more

Better than most Walmarts. Staff is more relaxed and friendlier. I BANK Walmart! Better than Chase or Wells Fargo. read more

Parking lot is really bad. Typical inside. Sales associates for the most part do try to help, but limited knowledge as expected.