Hard to find things in the store.Not that much of a customer service oriented place . read more

CVS Pharmacy - Drugstores Near Me - PORT CHARLOTTE, Florida

I needed a couple of things and a gift card for that day. There was no one at the register and a line at the Uscans. I waited. No one appeared. Finally I tossed the gift card at the register and scanned myself out. Never again will I go to this mess of a store. They're a disaster. Even for a CVS they're a disaster and that's saying something. My greatest joy with CVS is that I don't have to use them for prescriptions anymore. My ins switched to Publix on Toledo Blade. Night and day difference. read more

This particular locations pharmacy is probably the worst I have been to in a long time. They could care less about the patients needs. None of them people working in the pharmacy are NOT personable, nice or just plain cordia to other humans l. They have no customers service skills, and treat everyone with no respect. This store would run better with robots filling and giving out meds. I blame management. The coworkers are just following the managers lead. There is tons of good people working at cvs ,this one is just the bottom of the barrel. They need to fire all of them and start over read more

Horrible. They don't let you call there. You have to leave voicemail and they may or may not get back to you. Then they lie and say they didn't get voicemail or they tried to call back. If you call the front desk they won't transfer you. Go to another company like Publix or something. read more

The line at the pharmacy desk is backed up when I go. I have to spend extra time waiting, I can't stand for a long time with COPD. Hire more help or another pickup window. read more

I have to shout a huge Thank you to Carlos! I showed up at 7:55pm (they close pharmacy at 8pm) with a worried grandma face begging for them to fill my grandsons prescription. Carlos didn't even hesitate! He said don't worry I got you. Thank you so much Carlos for taking the time to help me and not doing what cvs normally does by shutting the gate in your face! You deserve a raise young man! read more

This has to be the worse CVS in Florida, never have anything ready for pickup. And you can't contact anyone without having to leave a voicemail. Which they don't call back at all. Do Better CVS on Midway read more

Twice in one month two separate doctors called in multiple prescriptions for two separate occurrences. 1 was a horrible cough that my doc prescribed a steroid, an antibiotic and a cough syrup with an opioid. I went to pick it up and there was no cough syrup. The never called to tell me this and by that time the docs office was closed. This Time I had oral surgery. Once again one of three were missing. You guessed it the opioid. This time I was able to get the Doc and she DID send it. No call saying the were allegedly out. This place sucks. My opinion is if your against filling opioid scripts because of week ass people, get out of the business. I was told by doctors this is a habit of CVS Once a reliable pharmacy is now shot in my opinion. Piss off read more

Jennifer in the Pharmacy made my day better. My insurance company told me they had called in a three day supply to hold me over until my mail order arrived, but apparently they had not. She took it upon herself to fill that prescription, with permission of course. I really appreciate her doing that. read more

This is got to be the worst pharmacy in Port Charlotte. Student side in line for 45 minutes and still wasn't near the front... Went outside to the drive-through and was told that line one and two were the only ones open line 2 has a cone in front of it. Three people ahead of me and we haven't moved in 30 minutes. If I could give them no stars I would! read more

I believe this is the worst pharmacy I ever dealt with. They never answer the phone. Tried many to times to call was on hold for over 10 minutes each time. Went into the store could hear the recording telling the staff that there was a call waiting to be answered. No one even made an attempt to answer. Staff is very uneducated re: medication and their generic names. Tried to fill a prescription which I knew had a generic. Needless to say walked out with out my prescription. read more

I too would give this CVS a minus 5 stars if I could. Never been to a slower pharmacy. They actually called me yesterday and said my prescription was ready for pick up. The NEXT day about 3pm used my work break to go pick it up and they said it was not ready yet but if I wanted to wait they'd yet it ready in 15 minutes. So I got back in line right away because I now how slow they are. I was still 2 people back when they finally called my name. Lady in front of me was angry also. Same problem!!! I will never use this pharmacy again and unless you have LOTS of time to waste neither should you!!! read more

My physician called in a prescription for me and the next day CVS texted me and said it was ready. I went through the drive through to pick it up and I got fast courteous service. A+ read more

Pharmacy employees out and out lie, will get into a shouting match with the customer, and then tell the customer to leave. Employees don't know how to treat and talk to customers. I guess that's expected when hiring people from the bottom of the gene pool. read more

I went to CVS drive up window and picked up prescriptions that cost a total of $6.20. My wife signed for them and we went home. When I checked my bank statement I saw that I was actually charged $19.69 so I sent an email to customer service and they replied that I should call customer relations. They gave me the wrong number so a representative spent 32 minutes trying to connect me to the right number. Then I was told that I should call the pharmacy directly. I tried calling numerous times but only got voicemail so I left a detailed message. A store employee called and said that the manager had to check the video and would call me the next morning. Two days later I got a call saying that a bottle of aspirin was close to the scanner and I was wrongly charged $13.49 and I had to go back to the store. I waited another 30 minutes to finally get my refund. This is a poorly managed pharmacy For all of the time and inconvenience over this issue, one person said that she was sorry read more

I don't know if this is typical for CVS's in general because this is a chain, but the service is horrible, just the worst I've ever experienced in impersonal, auto-generated, time wasting nonsense instead of real customer service for people who are dealing with them for medicines. This is the third time I have attempted to call and get through to a human being to no avail. I'm currently on hold for 30 minutes listening to an automated message that breaks in every few seconds with telling you how to make an appt. for a flu shot or covid vaccine. I first tried to connect with the pharmacy department, when that didn't work I tried to connect with the front store. When someone answered in the front of the store & I asked for pharmacy hours, they put me on hold without saying anything. I would expect someone who works anywhere in CVS to know that information and give it immediately. Now, when someone answered the phone after THIRTY-FIVE minutes of me holding with a pounding headache from the automated message played a hundred times, I asked why the long wait? I was told each person that calls can take up to ten minutes with 'needs.' Sorry CVS, this is a piss poor excuse. They actually cause people medical issues with the unprofessional lack of service. I'm livid that my insurance makes me fill my prescriptions with this wretched place. I'll opt for mail order. read more

We were very happy with the helpful service at the Pharmacy during the evening hours. Also each employee that we saw greeted us kindly.

One star only because you have to, this pharmacy department at this cvs is the biggest joke, I have never in my life seen so many lazy people working in one spot, 3 people in the pharmacy department, no one inside to help I sat at the drive thru window for 15 minutes while they laughed and pointed not coming to the phone to say it will be a minute or anything, I drove around and parked, went inside and asked what was going on and the toothpick blonde with glasses says we only have so many people, so I look around and wonder what? How many people does it take to help one customer? I said there is 3 of you back there and not one of you could find the time to provide me the service you get paid for? This place is disgusting should be shut down, should vet these employees better, I will never have my prescriptions filled here ever again, feel sorry for whoever has to use this pharmacy!! What a joke!!! read more

0 stars The way they treat consumers with state insurance Florida medicate is unbelievable I have a family member that was in the hospital had surgery got out was sick and in alot of pain she needed her antibiotics and other medications to treat her sickness and surgery ok 1st off no we didn't get any pain medication filled there they will not fill it so we just had to throw it out it took them 3 days to fill 2 antibiotics for her 3 days after she had left the hospital you people At this CVS are rude and lazy and if anything worse happens to someone else because you pick and choose who you fill is on you I am so ready to go to the paper and news about this CVS I literally sat there for 3hr to make sure I wasn't overreacting I seen people come in and get filled asap and a couple drops offs and pick up in a matter of 15 to 30min but she had to wait 3 days for 2 antibiotics crazy she didn't want to say something I am you are the worst pharmacy in Charlotte County hands down read more

Went in to pick up my wifes prescription, was rudely told that they do not accept my Florida BC/BS and that I need to go to Walmart. They said that they would put the prescription on hold and all Walmart would have to do is call to get it transferred. After spending an hour on hold and getting hung up on Walmart was no closer to being able to fill the order. The next day after numerous calls to CVS, Walmart was able to fill the prescription. Watch out for cvs, they like to limit the quantity of the pills. Last refill at cvs was 18 pills and walmart was 60 . read more

This was one of those quick trips to get some anti-allergy medicine. As this is a chain, there is not much left to the imagination in terms of presentation. I know that the corporate head honchos have put certain guidelines in place, but there is never anything to keep managers or associates from making their individual store a great experience. This was not one of those stores. At least the layout allowed me to find what I was looking for and get out quickly. read more

I am so upset that words can't begin to explain. I take a psychiatric medicine that is critical to my mental health and well being. As it is a controlled substance I can only get refills when I am down to 2 days. It is Good Friday. Yesterday my husband asked for my refill and was told it would be called in and be ready today. I went to get it and they hadn't called it in, had no interest in taking care of the problem they created. They said maybe they could have it by Monday. This is Easter weekend. These people are without humanity. My brother killed himself last year at this time. He suffered from depression too. This is real! This medicine isn't something I like to take, I must take it. I have a valid prescription but was lied to. Do not trust them if you really need your medicine!!! I don't know what I am going to do. Have been making desperate calls but it is Good Friday and everything closes at noon at most doctor's offices. So miserable. Tomorrow morning I have to go cold turkey, Easter is going to be bad. This is the second time they have done this to me. I want to switch pharmacies but since it is a controlled substance I can't. I have explained it to them and they turn me away. This place doesn't deserve to be in business. My husband is a lawyer and they are going to be the next United Airlines if they don't take care of this. read more