CVS does not offer weekend vaccinations so they should not advertise that they do. Just got turned away after being told I could signup on line - which I attempted to do right then - then I learn that there are no available appointments because they only have 1 pharmacist working and so no shots are happening here today. #runaround #Truthinadvertising #doyourpart read more

I checked in ahead of my scheduled shot time and was told to wait by the shot curtain to get my shot. While waiting for 20 whole minutes past my appointment I watched a family come in and say they need flu shots, filled out their entire info on paper, and get put into the booth before me. Ridiculous. People make appointments because they have places to be. I just canceled the appointment saying if you're going to let those people go before me then I'm just going to leave and the pharmacist did not seem to care that I had an appointment. She just said that's fine. So disrespectful. read more

Made an Appt for the Covid Test. They were right on time. Completed all via the dive thru. They were fast, thorough and efficient! Had results the next morning by 10 am and it wasn't a rapid test. read more

Amazing customer service in the pharmacy. Thank you for getting my rush Rx filled. You saved my day and possibly my life

This location is terrible. I've been here four times for a prescription refill and three times, they took forever to pull up my file. the fifth time to get my renewal on prescription refills they told me that they never got the fax from the vet's office, when the vet office told me even the specific time they faxed it to them. And then all of a sudden, I have to wait another 2-3 days from the FIRST time they said wait 2-3 days to get the pills (so thats a total of a 5-6 day wait for a 2-3 day wait wtf). I expressed my frustration and was even pleading them to help but alas, no sympathy, no "sorry we cant help you". Its been 3 hrs trying to sort this out and the MARCONI location helped me in less than 30 min. (bless you all) ***I called the MARCONI location and they were wonderful and were able to get my prescription the day of after all of this madness of phone calls. I normally do not review unless its worth it and trust me, wasting my thumb muscles over this review was worth every second telling you all to avoid this place. read more

Do not go to this location for rapid testing. Their website will set you up with an appointment but they do not do this testing at this location. I needed to get tested for a last minute international flight and this led to me scrambling for another solution. read more

Pulling all my prescriptions and going to Riteaid 3rd day in a row trying to pick up blood pressure meds in the drive up they do Covid testing 20 minutes later have not moved make people go in the store to test read more

My favorite CVS location. The customer service is excellent and the place is nice and clean. As a bonus, after I shop here I just walk across the street to TJs and avoid the madness that is the TJ parking lot (especially during the weekends...it's cray cray). If you do this, use the crosslight to be safe! read more

The one star was being generous! The hospital sent the script @11:05, we go by at 1:45 and they are at lunch. So we call once home to see what time it will be ready. I can't get thru because the phones are nuts and wait time was horrible. At 5:45 I am notified that the script is ready. My bf gets there at 6:05. The pharmacy is closed! WTF! When we were there at 1:45 there was nothing posted stating they closed at 6 on Saturday! (There were no hours posted at the drive thru at all! Only the sign saying lunch time!) I have just had 3 stents installed and the blood thinner I need is now unavailable to me!! Explain how a script being sent over by a hospital takes backseat to refills and what not? Folks can't be running all over the place when they just get released from the hospital!! It isn't Motrin!!! Priorities people!! I am not driving myself! This should have been a priority! Not something that waited and was completed 15 minutes before you closed!! I won't ever go there again. read more

The only reason I go here is because they have a drive-through. Which has been closed due to technical difficulties for about two months. I'm disabled and I need the drive-through and even when I hobble my ass into the store my prescriptions are never ever ready. Why? Why does it take so long? Three days to fill a prescription of 30 measly tablets? I ordered them at least 4 days in advance. And they keep refilling prescriptions for me that I don't even take anymore. And I've told them this over and over and over and over and over again. Get it fucking together. Total incompetence. Fuck this. I need my anxiety meds and they keep pushing me off. So now I'm completely out. And you wonder why I call and I'm so angry? Put the fucking pills in the fucking bottle and get it together! By the way the stated hours on yelp for this shit hole are wrong they close at nine not 10 as stated on yelp.So now I have to wait until tomorrow to pick up my prescription. so thanks CVS, thanks yelp. fuck you both. read more

If I could give this pharmacy no stars I would certainly do it! Absolutely the worst customer service I have ever experienced in my life from any establishment. Prescriptions are never ready even after receiving text messages from the pharmacy stating prescriptions are ready. The staff is extremely uncaring and put no effort into helping customers. Almost each time the try and blame the doctors office by accusing them of not faxing the prescription!! They are just a bunch of liars at this location!!!The female pharmacist is extremely defensive and tries to blame everything on the doctors office. I received a text message from the pharmacy stating my medication was ready. I went to pick it up they stated they did not have the medication on file and then it must've been a mistake when sending out the text message. Excuse me.....!!! This is the same medication I've been taking for two years and now you're telling me they had nothing on file !!! Wow unbelievable!! The same time I heard the pharmacist tell a woman that was approximately 85 years old that she would have to come in the back to the pharmacy the next day to pick up her heart medication because they were too busy. SHAME ON CVS ON FOLSOM BLVD!!!!!!!Talk about customer care .....you definitely will not find it here. Stay away from this place!! read more

I go to this pharmacy as sort of a "new" person to prescriptions. My husband has gone here for years. These are my thoughts: 1) Tacky waiting area for prescriptions as it is unclear if the seating is where you wait OR is the seating for after you give them your name? It is blurry and unclear. 2) The constant selling you something with their yards of paper receipts to con you into returning is downright tacky and actually disturbing. 3) To get a flu shot should be simple and professional but sometimes it seems difficult and confusing. (Not the fault of the pharmacist) 4) To have you walk through aisles of "stuff" in order to get you to buy something is again just plain tacky. 5) Have to repeat it again - your receipts that you cut down a forest to produce with so much paper is disgusting, cheap, disrespectful and horrible. read more

Really disorganized and rude customer service. I stopped going there because they don't get the prescriptions right. They don't care about the consumer and talk back if you have a general question. Long wait time to get prescriptions and they often are out of stock. I don't know any other CVS that has these problems. read more

There is something to be said about real, quality customer service. Not the watered down, I'm-just-happy-when-the-employee-smiles-at-me kind of service you find at most places these days, but the old fashioned kind where folks go above and beyond the call of duty. That's the kind of service I get at CVS pharmacy. Say what you will about the store as a whole or the sharp differences in quality between one CVS and another. This pharmacy makes my old pharmacy, the Walgreens on Broadway, a laughable option in comparison. I have never not been greeted with a smile here and I have yet to see any of the pharmacists in a bad mood, even though they deal with crabby customers on a fix for more medication. The drive-thru is super convenient and very close to my home. On my last visit they playfully scolded me for not yet getting a flu shot. A few days later they called to make sure it all went well and mark it off in their records! Whatever your opinion of drugstores in general might be (I know mine isn't great), you can rest assured this is one of the best, at least when it comes to the pharmacy, in Sacramento. read more

One of the worst pharmacy workers ever, will ask my Dr to no longer send my prescriptions to CVS. They failed to notify me of my prescription even when I called, I waited 5 days and called back and they said it was ready the same day I dropped of my prescription read more

Quick and fast service. Always answers in a timely manner when calling to the pharmacy

I noticed that CVS carries Smile Direct dental products. Smile Direct has been renting dentists' licenses, ripping consumers off and then when the dentists' licenses get revoked, they just rent another dentist's license and continue to rip people off. People's teeth are falling out of their heads, and others, like my daughter, have jaw issues. If CVS is going to carry Smile Direct products, I will no longer shop here. read more

Steer clear one of the worst pharmacies I have ever dealt with poor customer service horrible horrible service they never answer the phones they are rude. When looking for a pharmacy steer away from this pharmacy this is the worst customer service you'll ever encounter read more

For me, this place has easy-peasy-lemon squeasy goodness and I cannot deny that I am besotted by this CVS, especially in comparison to Walgreens or Rite Aide. Walking in, I am always greeted by an associate, whether on the floor or at the register. The staff is always friendly, the young man with short dark hair and the young lady with longish blond hair are my favorite, even when I am in a sour mood and not in the mind to chat (I have gone over in such a mood when I had the worst tooth pain in personal history, looking for relief and they looked kindly on as I asked for help in locating the items I was looking for. I am sure they get this a lot.)The store is kept tidy and new or sale products are all on the end caps of the aisles, which making finding a good deal extremely easy. They usually have a deal if you buy the store brand version of the product you are looking for, sometimes buy 2 get on free or BOGO 50% off or something of the like. My favorite part of the store is the makeup and nail aisle, sometimes they have nail sets for under 2 bucks so I stock up on them then, or the make up which can be discounted up to 75% off, score! The pharmacy line is never too long and they have seats for you if you wanted to wait. I always do the blood pressure check when I pass by it. Also, this CVS has a new Lottery Ticket machine in the front that fiercely sucks the money right out of your hand, I always get worried of it ripping the bill but it never does. I've never won anything from the lotto but it is my weekly indulgence to play a ticket or two and this machine is my favorite one in Sacramento. They have everything I could ask for and more, from cereal to alcohol, perfume to holiday decorations, from toothpaste to whiteboard markers. Definatly do not hesitate to go in here. read more

CVS Pharmacy - Drugstores Near Me - SACRAMENTO, California

I was finally able to speak to a Pharmacy Area Supervisor from their District Office on the evening of 10/8/2015. After explaining in detail she was empathetic and understands why I will no longer be back and said I had her word in addressing these issues. Sadly, I just spoke to Rite Aide representative who reviewed all of my medication that CVS transferred to them; MULTIPLE meds that I have not refilled in MONTHS (because I no longer take them) were sent over to Rite Aide while a medication I refill EVERY SINGLE MONTH AND NEED was NEVER transferred! AGAIN, no attention to detail at all even AFTER a visit was made to this Pharmacy by their District Office. So yet, again, I am having to reach out to their District Office with another issue in getting my medication transferred. read more

The pharmacy at night sucks!! So if you come at night be prepared to be ignored and having to wait. The Asian pharmacist at night, the blonde lady, and the new dude- new dude if he WAS new I guess is understandable but there was no direction or guidance being given and A LOT of ignoring. Probably the worst experience I've had here. The ONLY reason they got an extra star is because the day staff is absolutely wonderful- Hellen and her group are awesome. So five stars if you go during the day! 1 star for the night crew. read more

Absolutely a terrible pharmacy. Waited in line for 45 min to pick up a prescription that said was filled on my app. The pharmacist said it was on hold because my insurance wouldn't pay for 90 days, only 30 days. I said fine but why didn't anyone call me and why does it say filled on my app? He said that they are too busy to call anyone. I'm done. Not the first time or even the second time I've had issues with this pharmacy. I'm switching to one that has the capability to process prescriptions and customers in a timely manner. read more

Until today I was too lazy to transfer my prescriptions out of this CVS. The service is terrible, they are constantly understaffed for pharmacists but I see lots of new things going up in the store. Really CVS? You can put up new shelving for products but you can't have a pharmacist on the entire time the pharmacy is open? It's pretty pathetic on their part that they have to tell a customer to come back in a half an hour because the pharmacist is on lunch. It would be nice if they could get their priorities straight. read more

Unfortunately, one of the most awful experiences i've had with a pharmacy. Teresa the pharmacist was horrible and not helpful at all. Didn't even offer to fill my prescription correctly when the pharmacy made a mistake on the prescription. read more

Sex, drugs, and rock and roll baby. OK, just drugs but hey they have enough to stick with my motto, "Take two, they're small." Oh yah! Perfect neighborhood stop for everything you need to treat colds to broken hearts (yes, magazines, chocolate, kleenex and journals). And when you are done with that, nail polish, lip gloss and self-tanner for you to glam up and go! read more

The worst working atmosphere I have ever dealt with. They messed up my first medication order, it was incomplete. They called me two days later and said I had to return my order. I did and they had no idea why I was returning and I tried to explain and I said the pharmacist called me and they said "What's her name!", I said I didn't know. Because I didn't have receipt they gave me store credit and no meds. Well I left confused and didn't want to go back there. Four days later they called and said your meds are ready. I went two days later, they were extremely short staffed. A young lady was helping me and the pharmacist ordered her to go to lunch and said she would help me. I request she checked bag to make sure everything I needed would be in there, than she ordered me to the back of the line to pay. I looked at her and thought you are kidding me I had been I had been in line already. She never offered me a consultation, first time using these meds. The clerk and young lady who went to lunch were kind, but I definitely picked up on frustration and overwhelming need for more staff. I am sure under better working conditions everyone would be happier. Plus one woman came in with a raised voice of frustration that it was the fourth time she had come in for her meds, still not ready! read more

This is my one stop for most of my everyday needs. CVS on Folsom is not a larger store but carries everything from groceries and spices to cleaning supplies, stationery, wines, spirits, seasonal trimmings, computer accessories, candy and munchies, gift cards, etc., etc. Surprisingly, their salon hair care and organic toiletry sections are extensive and competitively priced. In addition to all this is an in-store USPS mailing center, photo development counter, and complete pharmacy. Get yourself a CVS card and you'll receive discounts in most departments and seasonal rebates. If you register for email notifications you'll be notified of weekly specials, useful in planning ahead. Open early and closing late, off street parking is available and more than adequate. The staff is friendly and helpful but often the store is understaffed and lines can get long at peak hours. All in all, this neighborhood CVS is great for most basic needs or for that special small gift. Happy shopping! read more

I've been going to this pharmacy for many years but it's gone downhill. I always have to follow up on my requests for prescriptions because the pharmacy doesn't always follow through and I always have to call prior to going there to see if they have inventory on my prescription and if it's ready for pick up. Its like I have to hold their hand through the entire process. Not all of the employees are bad but I don't understand why this constantly happens. It's a terrible location thanks to Trader Joe's being across the street. It's too stressful to pick up medication here. I'm moving my prescriptions elsewhere. read more

The staff who works in the pharmacy are all very nice and professional, but so slow. Their slowness isn't their fault, the system and computers they use are so archaic and crash regularly. This makes what would be a 3 minute exchange turn into almost a 10 minute exchange. It's not only frustrating for the customer, but also for the worker. Corporate should really upgrade their system. read more

Such stupid idiots. I transfer my prescription from Walgreens because (1) CVS is closer and (2) they have better reviews. What happens? THEY GET MY PRESCRIPTION WRONG! I'm sorry, how difficult is it to transfer a prescription when EVERYTHING is filled in for you on the online transfer system? AND they put the wrong address- I haven't lived at that previous address for 9 yrs! 9 yrs!!! So angry. It is now 1 AM, I leave town in the morning, and I have to go all the way to CVS to get my prescription fixed. As someone in the medical field I expect the medication you provide your patients, that only is required you you to FILL the prescription, isn't a difficult task. It seems that it was for this pharmacy. read more

It's been more than a year and sadly CVS has not improved. Other pharmacies are farther from where I love and so I thought I'd try CVS again. Sorry to say, no improvement in customer service. I waited 10 minutes while customer service tried to find a prescription for another customer. My turn. Customer service told me I had no prescription on file. I informed them that they were the ones who called days ago and said they would call the doctor's office for a refill. I asked if they could set up my account for a call when my prescription is ready. I was sent to another customer service line. The gentleman who worked that line informed me that CVS cannot set me up for notifications. (Sigh) I should have asked him to step to my side of the counter; CVS has an advertisement posted that they can with your cellphone. read more

Came here a couple months ago for a flu shot. Had a bummer of an experience that I thought I should just forget about but it still sticks in my craw. Pharmacy staff treated me like a complete dumbass for not knowing where to wait at an empty counter, acted like I was inconveniencing them despite being the only person there, then treated me with contempt after I said I was uninsured. So sorry those two behind the counter are so miserable they had to take it out on me. read more

Worst pharmacy every. Wait times are out of this world long. We always get texts or voicemails saying our prescriptions are ready, then go pick up only to have them say they aren't but they can "expedite" so they'd be ready in 20 mins. We have missed dosing on meds so many times because we can never get our scripts on time. Definitely changing pharmacies. read more

Went there first time and after 25 minutes of waiting to just drop off a prescription I left. Just unbelievable they are so badly lacking of personnel to help customers. I had the same type of problem at the one on Howe so my opinion is I'll never go to another CVS anywhere. read more

I love the pharmacists, Thanh and Erin! They gave the pharmacy a turn for the better.. Trust me. read more

If I could give them 0 stars I absolutely would. I take pain medication for cancer. I called the pharmacist yesterday to have my prescription refilled and the lady that I talked to was very rude. She treated me like a drug addict. She told me that I could not refill my pain medication until October 2nd. When I went online it said it could be refilled on September 28th. My boyfriend called back and talked to the same lady, and again she was rude. When she found out that we knew my prescription could be filled on the 28th she rudely said "when does she want to pick them up" in a very rude tone. She has no compassion for other people's situations. I feel that she should look for a job elsewhere. read more

I wanted to compliment the cashier, Connie, at the CVS CA Folsom blvd location in Sacramento. She was so kind and helpful. She helped me to update my CVS information so I could get the discount I wanted for the item I was buying. I've been to several CVS stores, but no one has ever been as friendly or helpful as Connie. She knew exactly how to help me and was very patient. Connie should be rewarded for her job well done at CVS. If all employees were as noble and great as Connie everyone would shop at CVS all the time. read more

This review is for the Pharmacy department, not for the retail store portion. The main pharmacist, Thanh, is probably the kindest and most competent pharmacist I've ever come across. She greets me by name every time I come into the pharmacy. I'd like to think that's a reflection of just how fantastic she is, and not a reflection of how often I'm there for prescriptions, but truthfully I think it's a little bit of both. As anyone with significant medical issues will tell you, having a health care provider you can trust is a huge, huge deal. I never thought much about a pharmacist as a health care provider before, but Thanh has spotted potential problems with medication interactions that my doctors missed, and alerted me to them. She can just about rattle off the list of medications that I take from memory (fortunately it's not as long as it once was), and she's given me helpful information about over-the-counter meds and herbal supplements. The team of technicians have also been really friendly and helpful. They give efficient service, and I have no complaints. I choose a lot of places to shop in midtown and East Sac based on the quality of their bike racks, and truthfully there are drugstores with better bike racks in East Sac, but as long as Thanh works here, this will be MY pharmacy! read more

*This is for the retail part of the store only, not for the pharmacy* I'm one of those couponers who come in weekly for some deals. The morning Sunday staff are incredibly nice and helpful. With every visit, there is always a friendly "hello" or "good morning." The store is always clean and in order. Their stores are adequately stocked and if there isn't any of what you're looking for left in stock, they are kind enough to write up a raincheck if you ask. I love the fact that you can save a lot with their eBucks and the coupons that you get when you scan at their kiosk. This is one of the friendliest stores I have been to read more

Like most big box pharmacies this one is woefully understaffed and the poor souls behind the counter are frantic and unable to make any real-time decisions unless the computer screen says they can. Just traveled across town to pick up an RX and told I have to wait 1/2 for the pharmacist to return so he can counsel me - on a prescription I've already been taking. A waste of time but I have no choice. read more