A few years ago, one of my pets needed a medication that I had to have compounded. I am so grateful that I was referred to Professional Village Compounding Pharmacy. Since that first referral I have been regularly getting medicine for one of my pets there, and have even requested another pet's prescriptions be sent over to them. The staff and pharmacists are exactly who you want on your side when you are dealing with the complexities of medicating pets. And what is cool about this pharmacy is that they don't just cater to pets, but they compound for humans AND animals. After my experiences with them, I would definitely request prescriptions for myself, or my family, to be sent to them, too! They have gone above and beyond, to help me get the right type, and quantity, of medication for my pets. And because of that professionalism and care, I will continue to go to them for my guys' compounding needs. For some context: for years, I had tried to use pills for my guys. I'd give them whole pills, placed them in edible pockets, crushed them up, mixed them in with wet food and broths -- it didn't matter. It was ALWAYS a hassle. And while yes compounded medication will cost a little more than buying tablets directly from the vets. Remember: you are paying for a professionally made solution, designed to taste appetizing for your pet (if given orally) or to be easily administered externally (transdermal). The price is nothing compared to avoiding the likelihood of unintentionally traumatizing your pet, and yourself, when you try to do it on your own. Make it easier on them and on you, it is worth paying a little bit now to save everyone on the chaos in the long-term. And if you have a pet that has a chronic condition, you're going to want to make medicine-time as smooth as possible, because it's going to be a regular part of having them in your life. In the end, there is nowhere else I would rather go. If I were to move out of this area, I would still have my guys' medication sent to Professional Village Compounding Pharmacy, they are worth the drive. They are worth your business. If you need something for your pets or your loved ones, or yourself, this is where you want to go. read more

I have been a customer of Professional Village Pharmacy for over 14 years. I was originally referred by a doctor for compounded bio identical hormone replacement and thyroid medication. Everyone is extremely helpful in making sure I don not run out of medication, despite jumping through hoops for controlled substances. When my existing doctor recommended a new medication, I immediately called John and asked him about it. He and Barbara are very knowledgeable and helped me make an informed decision that worked out well. I wouldn't think of working with any other pharmacy. read more

With no reservations, I offer my highest recommendation. For several years now, I have been using this pharmacy for a recurring prescription. Through no fault of theirs, there have been various difficulties and problems: prescriptions expiring, prescriptions from out-of-state providers that require finesse and finagling, prescription modifications, severe pain conditions that create anxiety on the part of the customer (me) - and a whole slew of additional health complications that just make things more challenging From day one, the pharmacist (John) and his team have been amazing. No one is perfect, but this place comes close. They care, they strive to do their best, they follow up when they say that they will, and they conduct themselves and their business professionally. If you are looking for a pharmacy, I suggest that you look no further and do yourself a favor - give Professional Village Compounding Pharmacy a try today! read more

Thank you to John and his staff for the outstanding customer service in what turned out to be a very difficult medical situation for me. Truly, you are a man for others who still serves people in need. You are my hero! Thanks again! Kathy E read more

I have been patronizing this pharmacy for over a year now and the staff are always professional,knowledgeable,and friendly. I have an elderly dog who basically is on doggy hospice. Lately, he has been needing more medication and I ran out sooner than I was accustomed to. When I called in the refill, I had forgotten they were closed Sunday! So on Monday when I explained my dilemma, they refilled it in a short time. Thank you guys so very much!!! Definitely would recommend this pharmacy!!!! read more

Professional Village Compounding Pharmacy - Pharmacy Near Me - Sacramento, California

Total failure they dropped the ball and took forever to even not get back to me on my prescription when I was in constant pain, could not speak, swallow or eat. I gave them my details multiple times and they never got back to me. Now I do not even need the stupid medication. Avoid this place a total incompetent outfit! read more

I have an extremely smart elderly cat who is impossible to pill. The vet prescribed him with an appetite stimulant, which was working great until he figured out the pill pockets. Desperate to keep him eating, I reached out to Professional Village on a Thursday afternoon about getting a compounded version of his medication. Despite a couple of delays caused by my veterinary office, they were still able to get his medication made and ready for pick-up on Friday afternoon. They were helpful, kind, professional, and attentive. They went above and beyond to help me, and I seriously can't say enough good things about my experience. I'll definitely be back. Thank you so much, Professional Village! read more

They helped me out in a pinch when I needed certain medical supplies. I had called various pharmacies throughout Sacramento and told they didn't have what I was looking for. Many of them told me I had to go to woodland. Luckily I found this place and was able to quickly get what I need. It was a big help. read more

Very friendly staff and pharmacist. Inside was very clean and presentable. They called me twice and left voicemails to make sure I knew my medication was ready. They also went through a great effort to get this prescription covered by my insurance. When I arrived, the pharmacist helped me right away even though he was on the phone in the back. Very thorough explanation of medication and how to use, he even congratulated me because he noticed the medicine was related to just having a baby. It is great having nice customer service experiences like this one. read more

I rarely write reviews, but I can't say enough positive things about how this pharmacy came through when I was desperate to get a prescription filled for my dog. As long as I'm in Sac I won't be going anywhere else. read more

Barbara, John and the whole Staff I have spoken with have been outstanding in communication with what they could do for our compounding needs, giving us options and getting it ready in an extremely pleasing timely manner. I really like that they have hours of operation on Saturday and helped work with our Doctor on getting prescriptions for suggestions they made to give us a longer shelf life with the medication. I was thrilled when I found out they could make the medication we needed and there were other options to explore with expiration dates being longer to keep cost at a minimum. I Highly recommend their expertise and am grateful they are able to work with us. read more

This pharmacy can compound prescriptions for pets into liquid form to dispense to pets much more easily. I've used them for years for my small dog. Recently the pharmacist caught an error in dosage and saved my dog from perhaps serious results. Btw, please make note of your pets weight for pharmacy records! I'm moving my own prescriptions over to Village Pharmacy because they are dedicated like no other pharmacy I 've ever used. They care!!! read more

This is what I love about Professional Village Pharmacy. As I walked in today, one of the employees was putting out a vase of fresh flowers. I'm able to order refills on the Pocket RX app, which is soooo easy and quick. I can arrange for my prescription to be delivered as well via Pocket RX. The waiting area is pleasant and has HGTV on the beautiful flat screen television. It's a local, family owned business, where people recognize you and genuinely greet you by name. They also have several long time employees which always a solid sign of how great the owners treat them. Buy local. Professional and extraordinary customer service. Family owner and operate. Love this place! read more

After using Professional Village for a long time I can confidently say this is the best pharmacy I have ever been to. They are absolutely amazing and will go out of their way to help you however they can. read more

Despite dispensing drugs that have dubious health benefits (the hippie in me restrains from that last star), the pharmacy is like an old apothecary shop. With potions and pills galore, pharmacists actually make the medications they dispense. Customer service is excellent. Staff make conversation, and seem to enjoy working here. Also, there are all kinds of home health products. As baby boomers age, they need shtuff. The upside? Stock up on icepacks and catheters while you're picking up those pills. read more

The staff at Professional Village Pharmacy are unfailing friendly, helpful, and yes, professional. They always go the extra mile to make things happen for us. I recently received some medical advice from one of the pharmacists that was extremely helpful. I can't recommend their services more. Jeff and Karen Lynch read more

I am a veterinarian that has been using Professional Village as my go-to outside pharmacy for over 20 years. The staff and service at this establishment is outstanding. They are always so willing to answer my questions about different medications. I never feel that I am being rushed or brushed off. I think John and his staff are incredible. Dr Hart read more

This is going to sound weird but I love this place. It has charm and it's remain unchanged despite the times. This pharmacy does what it does best and to hell with modern society. I've had to come here numerous times for my son's medications. They are the only ones nearby (or the only ones my son's doctor trusts but we won't tell anyone) that compounds medication. My son's medication was for his heart surgery and he was only 3 months at the time. I've been back numerous times after that time. This pharmacy was the only pharmacy to have the special diaper rash cream my son's doctor recommended. Normal commercial pharmacies don't carry it. This pharmacy had 3 on hand. Guess what? I bought all three. They were able to quickly restock after a couple of days. They were able to save me when my son's supplies for his colostomy didn't get delivered after numerous attempts on my end and my son's doctor's end to get the supplies. They had the supplies on hand and I was able to buy some just to hold us off until the shipment arrived. They've saved my behind so many times and I'm appreciative. Some of the workers are a little dry and may seem unfriendly but they are good at what they do. I'd rather have that than anything else. Of course that's just my opinion because it doesn't hurt to smile and look a little friendly, right. read more

Wow! Excellent service and in the case of this particular medication, the process was surprisingly quick. It's my first experience with a compounding pharmacy but I couldn't have asked for a better experience. Interacted with three individuals all were customer oriented, helpful and took the time to answer my questions. I wholeheartedly recommend this business. read more

Professional Village Compounding Pharmacy - Excellent customer service has staying power! - Pharmacy Near Me - Sacramento, California

This is the absolute worst pharmacy I have ever dealt with. They apparently were having issues getting my daughter's seizure medication approved by my insurance and didn't bother to call me to get it sorted out. After waiting 5 days, I called and was informed of the issue. I was able to get the issue resolved with insurance within minutes of finding out there was a problem. The pharmacy then proceeds to call me back and tell me they can't even fill the prescription because they can't get the active ingredient. Not sure why they didn't know this prior to giving me the run around to have it approved. Extremely disappointing and would not recommend this pharmacy at all. Would give zero stars if possible. read more

I've been to Professional Village Pharmacy several times, wanting that "Old Time Personal Experience" and the staff have never let me down. Down side? Due to a recent 'break in', they no longer keep narcotics in house. If you are looking to get out of the Chain Store Pharmacy Rat Race, and actually speak to folks that care, then this is your place! read more

Came into buy Tegaderm Film. Noticed they sell them for $4.50 each. My son has a difficult Ostomy/wound and uses TF quite often. The Pharmacist was very nice. I wanted to buy a box but all he had was what's on the shelf which was missing 9 out of 50. He gave me this "Song and dance" about the price $225.00 for a box. I was at the mercy of this Pharmacy because he is the only place in Sacramento that sells these products. He adjusted the price for the "Low Price" of $175. What I should've done was just buy a couple of them and then looked on line. My son found EXACTLY the same product 4 boxes for the low price of $60. It makes me wonder how many older customers that come in and trust this pharmacy and I know that if customers new that a lot of medical products you can find on line at a much cheaper price!!!!! Of course he's not gonna suggest this he would lose customers!!!! I will always check on line for my son's items. I will NEVER EVER purchase anymore medical items from this Pharmacist!!!! You're taking advantage of your customers. read more

John is always so accommodating and the staff is very friendly. Hard to find a good compounding pharmacy that is both personable and reputable. Thank you for being a place I call my home pharmacy. Seeing you monthly is a privilege! read more

I love the "neighborhood pharmacy" feel this place has! They are always friendly and knowledge about the prescriptions I need. I primarily come here because they compound medication for my pet, so I appreciate that they offer this service for him! I'm glad he's getting the same care and attention I would want for myself :). read more

Professional Village Pharmacy is outstanding in their profession. As a new customer I showed up unexpectedly ... i didn't even have a prescription for one of the items I needed and they took care of everything including having a charger for my cell phone that went dead. They were unbelievably patient kind and caring ... so much so that I transferred everything from Rite Aid to them even though I have to go out of my way to come here. I strongly recommend them! read more

The level of customer service I received was nothing short of spectacular. Wish I had known to call here first instead of 25th. John was a great help and went way above and beyond the call of duty read more

They have amazing customer services. That helped me in my hour of need a a broken urine leg bag on a weekend. Thank you so much

Professional Village Pharmacy is too good to be true, but it is. They are small, personable, and most of all *helpful*! Barbara the Pharmacist was willing to talk with me about my needs, explain the medication to me as well as other options that I can talk to my Dr. about. It was the most eductational talk I've had in years - better than with my Dr's! I appreciate the dedication, wisdom and overall helpfulness of this wonderful pharmacy! Thank you all! read more

For 15 years I have had the pleasure of my scripts filled here. The generous information about medical questions and concerns from Barbara and John has proved invaluable. The entire staff are wonderful and friendly. They always go above and beyond. I will never go anywhere else for my prescriptions. read more

This pharmacy is so helpful and patient. They really go the extra mile. They are all helpful. We live in the south and go over to the North side just for their products. If you need osteomy supplies this is the place to go. read more

This is a special place. Okay, I know, I'm prejudiced. I've worked here since 1985. But it's easy for a pharmacist to get a better-paying job elsewhere, and there are special reasons why I stay... First of all, this is an independent community pharmacy, a somewhat endangered species, in this location, largely unchanged, since 1959. But we're also the largest, most experienced compounding pharmacy in Sacramento: not only can we fill the typical prescriptions, but we also make custom medicines from scratch. Like customized hormone combinations, or heavy-duty topical pain gels, anti-nausea gels for hospices patients, and anti-thyroid gels that can be rubbed into a cat's ear. I'm solving different problems every day--problems that might leave a regular pharmacist stumped. I never get bored. And at what other pharmacy could I work, and have patients tell me regularly, "You've changed my life" and "I can't believe how much better this works" and the one from last week, a doctor's wife: "I feel better than I can remember feeling in years"? It's a nice boost to the ol' self esteem, let me tell you. ;-) We're not perfect, mind you. The custom meds take time, sometimes longer than we'd like (we ask for a week; average is 2-3 days). We take most, but not all, insurance. And, very occasionally, we have to turn a prescription away due to sheer economics: if the medicine costs $400 a bottle, we never use it, you need $30 worth for just one time, and the rest will expire on our shelf...well, maybe a corporation can afford to do that; we can't. But we'll do everything possible to make sure you get what you need, one way or another. We accept most insurance, and have shipping options available. We also have a medical and ostomy supply division. Come by and check us out! read more

Insurance would not cover one of my friend's medications. We called several pharmacies in the Arden-Arcade area looking for the lowest cash price for the prescription. We expected this small, independent pharmacy to be the most expensive and called them last. We were stunned to find that they were the least expensive by far ( 1/4 the price at WalMart) and less than half the price of the next least expensive quote. They were 10 times less expensive than the highest quote. We were also pleasantly shocked by the small town service ( think Mayberry). The pharmacist on duty had a PhD but came out from behind the counter to help an elderly woman shop. Another employee sat with an elderly man and patiently helped him with his prescription and insurance issues. Complications with our own order were handled quickly and effectively. All my prescriptions are being transferred here. read more

Answered all my questions and walked through all the different options available. Even worked with us on costs as prescriptions can get costly. Traditional medications are not effective with us, so this place is a godsend. John and staff go above and beyond. Thanks guys! read more

Wow! What a fantastic experience I would of never expected from a pharmacy. I was truly amazed that a place like this still exists in our fast pace society. I phoned first and was taken aback I didn't have to listen to a voice recording telling me to press 9 buttons to get a real person. The pharmacy tech answered the phone right away and was very helpful and friendly. I wish I had gotten her name and she greeted me at the counter when I arrived and took care of my out of state prescription right away. I barely had to wait very long and admired how the staff took their time to help the elderly customers. A small town pharmacy in the middle of a busy part of town was such a relaxing relief. Then to find out that they had an extremely fair and lowest price around. I was so relieved and was able to get a prescription that I couldn't of afforded at the 6 other pharmacies I tried. These wonderful people deserve acknowledgement for their magnificent services. Much gratitude, stay how you are, and Thank you. read more

I now have an improvement in the quality of my life thanks to this compounding pharmacy...sensational staff that are very friendly and knowledgeable...wish I had discovered this pharmacy years ago. read more

Years ago I came to Professional Village to have a prescription for my pooch compounded. I use them now for myself and my families prescription needs. Their service and attention to individual client needs is unmatched by the large chain pharmacies. I can't recommend Professional Village highly enough. read more

Amazing staff and great service. John, the owner, was so helpful and knowledgable about all of my medical questions and concerns. This is a must use pharmacy in Sacramento. read more

This pharmacy has been, is, and probably always will be 5 stars. The pharmacist John is always very helpful, and is always willing to deal with the very difficult workers compensation system on the employees behalf. He is very knowledgeable and is always courteous. This pharmacy really sets the standard for excellent service. 5 stars all the way... read more

In looking for information concerning compounding an antibiotic, I found this pharmacy and in particular a female pharmacist to be extremely helpful. She took the time to help develop a plan that would work for my aging mother with swallowing issues. I could not have been more pleased and surprised by her professionalism, knowledge, suggestions and all around efforts to research, experiment with the product and discuss our options. Thank you again for the outstanding customer service, even over the phone! I was so impressed! Hope to do business with them soon.... read more

Family owned pharmacies are kind of like travel agents and local stores- they're getting wiped out by Wal-mart and Target so it's one of those services you use or you lose. I needed something specially made for my daughter and my Rite Aid referred me to them. They were so nice and helpful that I switched over my prescriptions to Village Pharmacy, even though they didn't need to be compounded. They'll order anything for me and one time something had to be rushed (which I think cost them money but don't know for sure) and they were really nice about it and I didn't have to pay extra. read more