I'm a doctor. Tried to call an urgent Rx tonight at 7:20 p and I'm still on hold because about once…read morea minute someone pick up the phone when it reaches the top of the queue and puts it back on hold instead of answering it. It's been 20 minutes. Still on hold. They are supposed to be open till 10 pm but someone sure doesn't want to work. Update: I've been on hold with pharmacist for 55 minutes now, every time it rings thru someone picks it up & puts it back on hold after 2-3 rings. Also on hold with manager for past 25 minutes hearing "staff is answering other calls". I doubt it. Seriously thought about calling cops to have them check the store. My 98 year old patient isn't getting her meds tonight. I'll be happy to tell corporate or the Pharmacy Board why. (Average wait time on these calls is 2-3 minutes.) Update 2. Manager's line was answered after 42 minutes. Not the manager didn't identify himself, offered no help or apology , told me I should go ahead and call corporate & when I asked him to walk back and tell pharmacy to pick up the phone, put me back on hold and forwarded the call. Which wasn't answered. Over 70 minutes now on hold with pharmacy line.

I would have cancelled if I wasn't in dire need I did not…read morehave my vehicle therefore I was waiting patiently but this is a bit much

Needed some items in the midst of a business trip, and this store satisfied all of our needs…read morewithout any glitches. Clean, great customer service, and a great lay-out. It's your typical CVS stock, and they used their space well. Some fun shops within walking distance too!

My wife got in line at the pharmacy at 7:59 PM and had the gate slammed in her face when the clock…read moreturned to 8 PM. I would like to send this message directly to the pharmacist: you are a bad person, and you are horrible at your job.

This one is so inviting with its lights that lure you in for a quick glance and to pick up of a few…read moreconvenient items. Very clean, well lit and well stocked store. A bit pricey for certain items. $ 4 for some super cheap low end, no name batteries- really? I wouldn't regularly shop at Walgreens, but for a few quick items, for sure. Needed some crisco baking sticks for cookies, they had it. Along with milk and the mini San pellegrino. Not a lot of places carry cold mineral water that I have found. This place had it. Friendly staff. The manager greeted us upon entering. Would drop by again for a few quick items.

The WORST PHARMACY. Seriously. 5 years ago they were great, but now they are simply awful. If you…read morecall, expect to be on hold for upwards of 30 minutes. And then sometimes - SURPRISE! - you are just hung up on anyway. Sometimes this will happen twice in a row. If you just go straight to the store you may be in line for an hour or more to pick your prescription up. When I request a refill, frequently it will get cancelled for no reason, and I'm not even notified. When I had finally had enough, I couldn't even get my prescriptions transferred to a non-Walgreens pharmacy because other pharmacies know they would never reach anyone if they called to request them. Their reputation is that bad. So I had to ask my provider to send all new prescriptions to my new pharmacy. I get the impression the employees are generally trying, but being chronically understaffed makes people cut corners and customer service greatly suffers. As for the store itself... there are always people outside soliciting for surveys or something, which is a huge turnoff. When inside, there is a constant broken record on the loudspeaker announcing that someone needs assistance in ____ aisle because so many things are locked up. Sometimes it will repeat for 10 minutes straight because, obviously, the customer is still waiting for help. Which brings me to another point: they have been robbed SO many times. No wonder nobody wants to work there.

Great service, comfortable chairs. The wait was very short, was able to talk to the receptionist…read moreright away. She even got up to investigate a problem I was having. Instead of just having me sit down. It was great. Over all very informative. Thank you for the help when I needed it.

Not a very useful Walgreens even though its in a very convenient location. Everything I needed was…read morelocked up and they are too short staffed for me to be able to easily drop in and grab what I needed and get going in a timely fashion.

No liquid hand soap to be found. Lots of more specific products…read more Afternoons are tough as shifts appear to be understaffed so wait until evening or you will wait 5-10 minutes to check-out.

When I walked in I was shocked by how unorganized the store looked. I needed a phone charger and…read morethe area where they were located was in disarray. I had to get someone to assist me and she had a difficult time finding prices and had to go to the register to check. She had to get on the floor and extend her arm a distance to get the item I needed. She was really nice and helpful. I did suggest that someone organize the area.

This used to be my go to on breaks, working downtown St. Paul. Super inconvenient now that…read moreEVERYTHING has a lock on it. As if the employees weren't busy enough or hard to find for assistance, now you have to track someone down to unlock the refrigerator just to get a drink.

Very good service, and very clean floor. And they have good stocks in snacks groceriesread more

All Walgreens are horribly understaffed. I feel terrible for the pharmacy staff there. They are…read morecontinually overwhelmed. Continually overwhelmed people do not remember to change phone numbers even the third time you ask them, they do not reach out to let you know that medications are on hold. They cannot do anything proactive because they always have a line all the way down the aisle. This is not the place to get your subscriptions.

Everyone friendly Wonderful gift selections…read moreI've been going here for years for gifts and all my prescriptions.

Per my insurance I've had to have my rx's filled by a Big Box store. After waiting all week for my…read morerefill, they told me they couldn't fill it until the 8th & to try smaller pharmacies. I called Setzer! Peter said they didn't have it either but to call their sister store, Lloyd's. I did and they filled it! Thank you Peter for pointing me in Lloyd's direction! I also am glad I was able to support a small, local merchant! Thanks Setzer!