I have been coming to this pharmacy for over 5 years and I have nothing but good to say about the service. Thanks to Janene and Stephany and others for all their hard work and caring service. You have been great always. Thank you The world is changing and it's OK to wait a while, meditate and deep Breathing. Say hello to the person next to you, smile. read more

I am less than thrilled any time I have to talk to Ryan in the pharmacy. His customer service leaves me feeling like I am imposing on him, I don't think he could look any more bored and uninterested in what I have to say. I was in customer service for 34 years and I know this is not the way it should be nor do I think it is exceptable. I have tried to give him the benefit of doubt, we all have bad days. Not this guy. I have no complaints about anyone else in the pharmacy, everyone else is pleasant, look you in the eye when you are talking with them and generally seem to care. read more

We live down the street and the customer service here is always bad. Rude managers that aren't helpful. Recently dropped off a very sentimental disposal camera via the Kodak development center and the envelope was sent back empty nearly 8 weeks later. No call no information no answers regarding where the camera and or photos are. Very sad! Huge lesson learned, DO NOT use their film/photo center! read more

Staff is very helpful & willing to assist. Layout of store similar to others & plenty of parking

They do not have makeup products locked up extremely like other locations. I really love this location.

CUSTOMER SERVICE IN THE GUTTER. Blue haired pharmacist accused me of drug seeking even though my neurologist sent in a prescription. She effectively gatekept my medication while I was in withdrawal. She also loudly talked about my personal health information in front of everything. The conversation got heated so I left. Another CVS worker comes OUT OF THE STORE and yells at me. What in the world are these people on? read more

I kept talking to this woman Janine behind the counter. I am so glad I got to meet her. She was so sweet. She just had the greatest customer service and I was happy with the whole shopping center but I really have to write her a five she made my day. She called me, sweetheart. That was nice. read more

Been using this pharmacy for more than 30 years. But the recent program to have the pharmacy phone me back has failed on several occasions. I've left important messages, and the pharmacy promised to phone back in about an hour. They were never returned. This is not what has happened in the past, and he has made me reconsider this as my primary pharmacy. That is a shame. I don't think it's wise to offer a callback program if there are not adequate staff to manage it. read more

Sitting here waiting as the dig through the piles because they lost my medication that was ready two days ago. Considering the type of medication I'm astonished it's lost and I'm about to be extremely late to another appointment because they have three other employees digging around to find it. How do you lose a prescription in your own pharmacy. Where's the manager!? read more

The pharmacy was open 10-6 pm on a Sunday. The pharmacist was very friendly. I was told my medication could be ready in 10 minutes. I love they were there for me. read more

Simply cannot trust them. They claim to have called in prescription refills, yet the doctors say otherwise. Filing of meds is really bad. Why they have to go in search of meds that were just filled is beyond me. Incompetence seems to be across the board and from top down. Apparently they feel they know more than the doctors, because I have found they cancel meds if they don't immediately hear back from the doctor. Great proximity to my home, but I'll go the extra few miles for better service. read more

While I reside two blocks from this pharmacy for 20+ years, I travel an additional 2 miles for my scripts simply because I have chronically found the service of this pharmacy location unfriendly and unprofessional. Years of not going to this location, I offered to pick up meds for my husband fighting bronchitis (he can ignore rude people). Not overly surprised, I found that the service has not changed. Not only was the same clerk I remembered from years ago, curt to the elderly woman in front of me, she was just as rude to me when I questioned interactions with the new prescription and over-the-counter meds already taken. I miss the former staff of 15 years ago, like Albert. He knew how to treat people, respectfully. BTW: I'm giving 2 stars, because I guess others have moved their scripts, so the wait was not long. read more

Not sure what's going on with the pharmacy but been experiencing issues in the past 10 months. It may have to do with corporate changes or other issues, because previously I found the staff to be friendly and helpful. Now they're-- the opposite. Overworked? Bad corporate policies? I don't know. It does seem like their computer system might be different and causing the people working there to make errors. -Twice stopped there a couple days after a doctor visit where the doctor sent in the script in front of me to this CVS-- it hadn't been flagged to fill and they had me wait to fill it. I told the pharmacist that this was happening and she said it wasn't their fault, but it should be filled when the doctor sends it in. -My insurance changed (through a different employer but same insurance) and mine got updated and my kids' didn't. When I went to fill my daughter's prescription it was pricey (like $65 as opposed to $15 for a generic) and the guy told me my insurance didn't cover much. Thought that was weird. My daughter changed prescriptions yesterday and the price for another generic was $80. Again, the clerk just said, "Your insurance doesn't cover it." Not that she had no insurance on file, which was the true statement. The price should be $15 through insurance. Got that rectified today. -They filled the wrong mg of my daughter's new prescription (a couple months ago) and the pharmacist tried to blame me until she went into the system and found it was their error. -Tried to get a baby aspirin refilled and the clerk told me, "You know you can just get that in the store, why are you getting it here?" I said I knew but my copay was 0 for that med. And it was. Like, why do you care if I'm getting it through a prescription? (I don't think that particular clerk works there anymore). -When I tried to get a birth control prescription filled here, they had to order it and then were going to charge something like $180. Previously, the order had been filled by ABC Pharmacy in Laguna Hills, who took care of the coupon for me and had free home delivery. At CVS they told me I'd have to call the company and find out about the coupon and get the number and bring it back and do all the work the other pharmacy had done. So I just asked my doctor to transfer it back to the original pharmacy. I have a 0 out of pocket there. And their phone system is now incredibly cumbersome to navigate, which is absolutely a corporate issue. read more

Tried to use my Sharp OTC and Katrina insisted that CVS doesn't accept Sharp. She said they have Aetna. My card had the CVS logo on my card. Employees should be trained not to be rude and what insurance cards are acceptable. read more

This is the location to go if you want to be told "no" and looked at like you've done something wrong for submitting a prescription submitted by your physician without paying $500.00. No assistance in figuring out why the drug manufacturer's coupon isn't working in THEIR system. Gave up and went to Rite-Aid Lake Murray with NO ISSUES AT ALL! Been a loyal CVS-er for many many years. DONE! Also, for CVS corporate... STOP INSTALLING GROSS CARPET IN YOUR RETAIL STORES! It is disgusting! #riteaid #nocvs read more

Janine at the pharmacy is nice. She assisted me with getting my prescription and she left such a lasting impression that I'm still thinking about how nice she was several hours ago. read more

My husband and I have been going to the CVS at 7393 Jackson Dr. in San Diego for a few years now. Each time I have called or stopped in with any concerns about my prescriptions or even other questions with which the pharmacy can help me, I have found them to be very patient, helpful and thorough. Thank you to Stephanie (Hope I spelled that correctly!) who is a pharmacist there, as well as Scott and others who help out at the pharmacy check out. Your concern, knowledge and sense of humor help actually make these visits enjoyable! read more

The pharmacist there imposes her own opinion on customers , decided to not sell medically necessary syringes for injection of a prescribed medication . Upon asking the manager to come out and discuss it , I was told to call a number (manager never showed their face to deal with a complaint ) . Called the number and no one returned my call . read more

Pharmacy manager has a policy against allowing GoodRx coupons on controlled medications. This is an elitist policy that might be designed to reduce substance abuse, but functionally, it just prevents lower income folks (you know... those of us who are sick and need... um... pharmaceuticals?) from paying for necessary medications. Are you on medi-cal and want to sleep? Benadryl not cutting it? Too bad, you can't use a perfectly legal coupon to pay for a med that your physician deems medically necessary. This twat waffle is going to make sure you pay the full $350 out of pocket cost. Oh and you can't transfer it, even though that's completely legal in the state of California too. He's made a policy against that. Got bone pain from your cancer? tough it out! If you're not employed enough to have elite insurance, you're obviously a drug addict. At least that's how this pharmacy's policies treat you. read more

CVS San Carlos, Jackson Dr, San Diego. I want to thank The Pharmacist Daniel.. He went out of his way and to great lengths to refill my px when other CVS's was out of stock. I want to mention that he is also very handsome. I will as well thank his wonderful staff at pharmacy, staff in store and all the nice customers I met. I will be back! read more

Do not ever use this Pharmacy!!!! I have a medication I've been on for six years. I filled it on the 20th and I wanted to pick it up on the 19th. They said they couldn't fill it without my doctor calling it in the lead pharmacist and his helper are incompetent and not helpful!! Take your business elsewhere. Trust me it'll save you time. read more

This is the absolute worst pharmacy in the history of the world. It is a complete shit show run by clowns. Every single time I have been there it has been some sort of issue from giving me incorrectly mixed medicine, to telling me my order is ready when it definitely is not, to just completely terrible customer service. It's always something! These people do not care about you! Keep your sanity and stay away from this dumpster fire of a pharmacy. read more

Jeanie (pharmacy) is remarkable. She went above & beyond to assist me with my getting my son's prescription filled. The insurance company was giving me the run around with coverage. Jeanie took the extra step to contact the dr office for a pre auth. She kept me well informed regarding the status of my son's prescription. I greatly appreciate all her help. She was persistent, outgoing and driven by customer service. This is why I go to this particular CVS. Their employees are 1st rate!!! read more

I love this cvs. It's far from my home but I do prefer drive to this location. Its clean and staff are so nice.

alway a long line andlots of complaits from People in line and clerical erors! undersaffedc tobhandkevthat manny ppl notvevrn onestar try Wallmart read more

I don't come to CVS too often but when I need a quick item and I don't want to go on a Target run then I come here. This store is large and has a great selection of everything that I have ever needed. I have mostly purchased medicine from here when a common cold comes on but I have also looked through their seasonal area and make up. I also get some snacks there every now and then. The staff is always very friendly and will lead you to the items you are in need of if you can't find them. They are also good at getting you through check out quickly and will scan a store card so you can get the discounts if you don't have one. The store is in a shopping plaza so there is plenty of parking available. The one bad thing is more about CVS over just this location. It is expensive here. I can spend so much less money if I go to Target over CVS but when I am here I am paying for convenience and that makes it worth it for me. Overall, a great place to quickly run into and pick something up when you don't want to do a Target trip, even though it comes at a higher price. read more

Do NOT come here to print photos. They advertise fast and easy processing, we waited for over an hour, machines were broken, already paid for my order, I will not be back to use their printing services again. read more

This is an overdue review, as I've been using this pharmacy as my go-to. This past week, the lead pharmacist here went above and beyond to fix a medication issue I was having. This was a time sensitive issue, as I was headed out for travel and was concerned about not having enough of a medication I need on that trip (and beyond that trip). Having the medication to take with me made a night and day difference, and the fact that the team there took it seriously and acted so quickly was very much appreciated. read more

My husband and I just had our Covid 19 shots at this pharmacy and we're very pleased and impressed with Sal, who administered our painless vaccines in a highly professional and personal manner. Highly recommend him and this facility. read more

Incompetent staff, pretty sure the janitor snuck behind the counter and attempted to fill my prescription. Would explain why the prescriptions were wrong. read more

I went to the pharmacy and the pharmacist on staff tonight at 6:20pm denied me life saving levothyroxine 88mcg which I take everyday- I'm out of meds and switched doctors - can't get a hold of my doctor or nurse - I asked if they could give me a few to get by just now- denied. The pharmacist before this one a few days before let me know she could only provide 3 at a time until my doctor refilled my script. I explained to the pharmacist - that there's a pandemic one dose I miss could compromise my immune system and I can get very sick- she went on to let me know yes I could get sick - and if I started to feel sick to go to urgent care. Don't get your meds here - these people don't care if you live or die. These meds aren't even controlled! I got my script refilled at Walgreens. Not going back there. read more

Although not the stores, fault, CVS corporate needs to work on things. Scheduled an appointment for a vaccine checked in but people who had walked in before me were giving their vaccines first and I was required to wait 45 minutes past my appointment time to get my vaccine because the computer didn't let them know that I had an appointment. read more

I have an had issue before with being given the wrong prescription and today I thought that happened again because the packaging was different. I consulted with the Pharmacist Stephanie who showed me it was the correct one and assured me by showing me all the packaging and comparing it to my prescription. I expressed my frustrations because I am somewhat scared to continue to get my medicine from that pharmacy and she made me feel a lot better and expressed she was looking out for me. If it wasn't for her I wouldn't be going back. Shout out to Stephanie! read more

I am from out of town and forgot my meds. The pharmacist, Stephanie, was awesome. With her help I was able to get enough meds to get through my trip. Thank you Stephanie. I really appreciate all your help and smiles. read more

I called the pharmacy & spoke to Nick who was extremely rude & unprofessional. I asked to verify some medications (which I had a few of) & he told me to "hurry up because he has 5 calls on hold). He seemed frustrated & not very patient. But it's still not appropriate to speak to your patients like this. I will no longer be using this facility & Nick should probably be given some customer service skills. read more

Love that the staff go beyond to help you specially at checkout and dealing with online coupons. Thank you to the young woman working the cashier tonight, you made my night sorry I didn't catch your name but you were awesome!! read more

I went to buy 12-pack of blue moon in this CVS store, it was on sale for $9.99 this saleswoman told me to pay $19.99 twice more than sale price, was very rude , I showed her sales tag but she said it does not mean anything to her and said she was the chief boss who makes decisions , what kind of drugstore is this? how could she make decisions against CVS rules? read more

CVS Pharmacy - Drugstores Near Me - San Diego, California

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Beware off the lady's at cvs she have shot bonds hair and wears black long sleeves shirt she probably the manager there, today at 1:45 pm I when and cash out my scratchers I know I won $20 and free tickets normally I get money from free tickets but cvs doesn't give out money, I just realized when I am at home I should get money for my free tickets and she probably pocket my money, If you need to turn in tickets at cvs I will make sure you check your tickets at machine first if not you will get ripped off, not worth for me to go back for $5 free tickets and next time I go somewhere out read more

This is where my parents have their meds go to as I am the one who requested this. Walmart on College was where they use to pick up their meds, and that place was a damn joke! This place is very professional and courteous. The pharmacist and techs know what they are doing here and are very helpful. We will continue using this place for all our medications. read more

This pharmacy is always backed up more than it should be. They have typically 3 workers max, sometimes the pharmacist isn't even in. If you have a new medication make sure to bring in an Rx discount coupon code, because they will charge you the full price. The normal part of the store is great and well managed. read more